After they sent a man out to take pictures of my house,who stated someone would be getting back to me with a proposal within two days. I have called the office five times,getting same response each time,“Someone will call you back by tomorrow “ I have yet to hear from anyone. Most unreliable I have ever dealt with!! Would rate them zero stars if I could. JerryHarvey
We recently had a standby generator installed by complete environmental. Dealing with Steve and his team was an absolute pleasure from start to finish. Steve personally came out for an estimate and was extremely helpful answering all of our questions. He gave us a timeline and guided us through the code permitting process. Everything was done early and with great communication along the way. They coordinated gas and electrical professionals to complete each part of the project without a single hiccup.When everything was done (2 weeks ahead of the quoted finish date) Steve again personally came out and walked us through the inner workings of our new unit.It’s not often you find a company where the owner takes such initiative to make you feel comfortable during a project. We love our unit and plan on using complete environmental for all future ac/generator work.Highly recommended!!!
We had a Kohler generator installed. Steve and his team did an amazing job. I would highly recommend this company.
I can not say enough good things about Steve and his company. My blower motor went out on Friday, April 3 and I had Service Experts come out to assess the problem and quote me for repairs. The quote came back over $1,700 to replace the motor. I knew I was getting robbed! I found Complete Environmental Solutions on Google and called Steve. From the first moments of our conversation, I knew I had found the right guy! His service tech was knowledgeable and professional. The total cost was alittle over $1,000, not the $1,760 I was previously quoted. Thank you, Steve, for restoring my faith that honest, quality customer service is still available. This company will be getting all my a/c business in the future.
I Have called this company five times for the estimate that was done over a month ago. I keep getting told that the owner will call me back everytime I call and Ive also called and left messages on a answering machine. No phone calls have been returned. This shows me that they dont care enough about customers. I would not do my business with them.
CES installed my home standby generator. They did not send a salesman when I called. Steve, the owner, came out to assess my needs, explain the products and offer recommendations. He was very knowledgeable.The installation itself went very smoothly. The contractors were friendly took great care in making sure everything was done properly.
Complete Environmental Solutions Conditioning was a delight to work with and gave superb service! My experience with them was AWESOME because they were all so helpful and a pleasure to work with!! They were dependable, honest and did such a good job. The owner, Steve, personally took the time to call and he definitely knows his stuff and explained what was needed and why. The manager, Jennifer, was super helpful in arranging appointments and following up with paperwork and billing. I was referred by word of mouth from my neighbor, but did my own research and loved their pictures and reviews. I couldnt recommend a better company to work with! I am so glad I moved my business here and absolutely recommend them to others. I am very impressed with every aspect of their work and so happy to have found them and I highly recommend them!!! Thank you for being a company me and my family can trust! I will not go anywhere else ever again!
Our new A/C system works great! Installation went smoothly. Technicians and office staff (Jennifer) were friendly and very helpful. Owner Steve was responsive and knowledgeable of Carrier and Bryant equipment, which is what we were looking for, and made sure our equipment was installed properly. We will definitely recommend CES to our neighbors and any potential folks relocating to Florida as we did. It is comforting in this climate to know that this company takes great pride in their work and service and that should we have any problem with our new equipment they will be there for us.
I recently purchased a generator from Complete Environmental Solutions and at this time I can not recommend them.Nicole is a very friendly and lovely women to deal with, but from there everything goes downhill.The 1st thing that went wrong, the permit was incorrectly submitted, it took almost 5 weeks to find that out . I was the one who discovered that, Steve didnt t know that until I brought that to his attention.He did summit a corrected one immediately ( to his credit) .It took another 2 weeks to get that corrected approved, but the town of Jupiter would not issue it because they were behind on a fee (gas I believe) again I was the one who had to tell them. Nicole insisted it was paid, but when she went to check it she found that it was not paid. Again she paid it immediately.Next the generator was finally delivered but they couldnt find it. They eventually located it. thankfully the next day.As the generator was being installed the electricians stripped a screw holding the front panel on, and the gas man bent the locking hing.I told Steve and he did come over and fixed the screw and said that he would replace the hinge.After 3 months and numerous emails he has not replaced the hinge or acknowledged any emails. I ended up replacing the hinge on my own as it was a dangerous situation.To tell the hole story and not leave anything out 1 time I went to their office and being frustrated I raised my voice at Nicole, it was wrong and I did apologize.For Steve to tell me that his guarantee was his reputation and that telling other people about him was his guarantee.Thats why Im writing this review.You decide?Answer is partially true. I talked to Jupiter building department, so they dont only work electronically.If they had the new part they never told me that they had it. It was 2 months after they said that the would replace. He never told me he ordered it or thatbit showed up, remember 2 months. I ordered and received the part in 2 weeks.We did shake hands after the start up. I felt that after the numerous problems that it all was behind us. He didnt bother to follow up on things he gave me his word on.Sorry I like Steve but he needs to be true his word.
I wanted thank CES for quick service and a reasonable price. We had just returned from a vacation and one of our units was not cooling. I called the company and they had a tech at our house within 2 hours and had the unit up and running quickly. The part needed was stocked in the van. Great Job! Professional and courteous service technicians.
Complete Environmental Solutions has done an outstanding job! When they started servicing and fixing the A/C at my newly acquired store they informed me that it would have to replaced very soon but would work with me to keep it running as long as possible. Whenever we needed emergency service, Steve made sure that one of his technicians would be there within a few hours but, unfortunately, it finally crashed beyond repair. Steve gave us a very fair quote and was the only one who could get the new unit installed in less than 24 hours. As promised we were up and running by noon the following day. Most impressive! Steve and his entire team are always courteous, knowledgeable, and honest. I highly recommend their services.
I am the Broker for Royal Key Realty, Inc. We provide a management service for our clients. We have contacted Complete Environmental on several occasions for Air Conditioning repairs and/or replacements for my clients. They have always responded immediately and have performed excellent service. We have been very satisfied with their service. I would recommend them to anyone who wants excellent service.
I have been using Complete Environmental Solutions at my home and office for seven years. They provide excellent service and always in a timely manner. Every employee I have worked with has been friendly and helpful, and they have gone out of the way to help on several occasions. I highly recommend Complete Environmental Solutions for any home or office needs you may have!!!
We had our first experience with Complete Environmental Solutions a little over a week ago and we couldnt be happier with our experience! We called the office at Noon on a Friday (after our regular guy fell through) and they had someone out to us that evening! Thankfully it was an easy fix and they had us cooling again in less than 30min, the guy that came out was courteous & professional and spoke English! Their prices were reasonable too, exactly what we wouldve paid to our regular guy. Weve definitely found our new regular guy in CES and we highly recommend them for any of your air conditioning needs! Well be calling them when its replacement time! More companies should be as helpful and customer service oriented as they are!
Great owner and staff! Really cared about my a/c problems. Gave me multiple options to fit within my budget. Did service quickly and professionally and cleaned up after themselves. CES has people who take pride in their work and care about the customer. I am now a customer for life and will recommend them to every person I know. Thanks for the great experience!
Steve and his team are very professional, courteous and responsive. Owning a 2nd home in Florida, you need to have dependable contractors available to service your home when problems arise. I know we are in great hands with Steve. Last year our A/C system conked out completely. Steve and his team were there within the hour fixing and getting the system up and running and repairing some bad work from a previous contractor. They always are on top of upcoming service/maintenance appointments and Jen in the office is very nice. All anyone should want from service contractors are that they are reliable, honest and fair. Complete Environmental Solutions meets all those requirements with flying colors.
The service was excellent! Steve and Jennifer took the time to answer all of my questions and talk to me so I truly understood my ac problem. With the hot weather during summer, its great to know I have an ac contractor I can trust! I will be sure to send everyone I know to their team all year not just summer emergencies.
I can not say enough good things about Steve and his company. My blower motor went out on Friday, April 3 and I had Service Experts come out to assess the problem and quote me for repairs. The quote came back over $1,700 to replace the motor. I knew I was getting robbed! I found Complete Environmental Solutions on Google and called Steve. From the first moments of our conversation, I knew I had found the right guy! His service tech was knowledgeable and professional. The total cost was alittle over $1,000, not the $1,760 I was previously quoted. Thank you, Steve, for restoring my faith that honest, quality customer service is still available. This company will be getting all my a/c business in the future.
I am the owner of Preferred Property Professionals, LLC. I have used Complete Environmental Solutions many times for my clients and have found them outstanding. They are professional and provide quality work for a fair price. I highly recommend this company and look forward to using their services in the future. They truly raise the bar!
I have worked with Environmental Solutions for many years on both commercial and residential properties I manage. They are punctual and thorough with both regular business hour and after hours calls in troubleshooting and remedying any issues. They provided professional prompt service at a fair price for every visit.
Thank you all so very much for everything you have done to help us eradicate our air conditioning issues!! We wish we had found you 10 years ago when we believe our issues (mold, stuffy air) started. Your discovery of the multitude of problems, repair and thorough cleaning of our system has made the world of difference. We are very grateful for that you were able to attend to this so promptly and we appreciate your honesty, professionalism and the pride you take with your job.
Complete Environmental Solutions (CES) has provided my family with fast, friendly service on numerous occasions. The staff are knowledgeable about the industry and do their very best to meet each customers specific needs. I would recommend them to anyone looking for an honest, reliable A/C service company.
I would highly recommend using Complete Environmental Solutions. They are the best A/C Company I have ever used. I was having problems with my A/C and I called Steve, told him about the issue and he had a technician at my house the next day with the part to fix it. Steves Company is reliable, trustworthy and professional. CES is a quality A/C Company you can trust.
Steven and all the guys at CES are so helpful and knowledgeable! They really care about the job thye do and keeping their clients cool in the FL heat. They respond to your issue almost immediately and actually take the time to explain what is going on. Highly recommend them in the North Palm Beach/Jupiter area!
From the moment I called to the moment the Techs left my house I was in great hands and felt comfortable every step of the way. I only called because they were so well reviewed online and I certainly wasnt disappointed. They lived up to their online reputation in every way possible and I hope my review helps others decide to call.
Complete Environmental Solutions is a great company run by fantastic people. Our A/C unit died last September when I was 7 months pregnant and CES had a technician come to our house that day to evaluate the system and provide a temporary but effective fix until our new system arrived a day later. The installation was perfect and the technician made sure everything was working 100% when he left. Not only does our house stay cooler and cool down faster but our energy bill went down, too! I recommend CES to friends and strangers who are looking for an air conditioning or air quality company.
Overpriced, definitely get a few quotes. Said I needed work that others said I didnt.. pretty shady if you ask me, got another quote for half of what Steve said it would be. Lady on phone is nice but Steve can make you feel like youre an idiot. We took our business to Complete Comfort instead. Pretty foolish of them to try to rip me off.
I appreciate your successful efforts to get our repairs done under warranty. The generator has run successfully through one exercise.
Fair prices, knowledgeable, professional installation and very honest. All work was performed in a timely fashion and the techs are very careful and respectful of the valuables inside the house
CES has a great crew and we enjoy working alongside these pros. Sometimes it’s difficult coordinating schedules, and deliveries but we always seem to get the job done. Their an A+ company and are on top of things from their HVAC lift to full installation. Thanks for your business and great teamwork!Precision Crane & Rigging
Called 3x to get cost of work to be completed.Never got call back. Too busy and cant be bothered.LOOK ELSEWHERE.
I would highly recommend CES. A top notch company with high regard for their customers. Arrived in a timely fashion & were clear with any explanation of work needing to be done & the costs for said work. Honest & dependable.
I recently had a new air conditioner installed and could not be happier. The men worked quietly and effeciently. Before leaving they gave me a tutorial on how my new thermostat works. Before leaving the removed and took all old equipment away. They even swept out garage before leaving. I also use them for my yearly maintenance program and will continue to do so. My electric bills also are lower as promised with the new unit.
Selecting CES for my Kohler standby generator was a great decision. Not only was Steves expertise helpful in picking the right product but his pricing was very competitive so I feel confident I got the best deal possible. His coordination of the entire installation process was flawless. I highly recommend Steve and CES for your generator and/or air condition needs as I have used them for many years and couldnt be happier.
Excellent Company. Very professional and responsive. Ive been a customer for 10 years.
I have recommended C E S to many of my clients in the last five years. Steve has also helped me with inspections in homes with multiple AC units.My clients and I am very happy with the prompt service.It is great to recommend a contractor you can trust.Frank M. PascarellaEYE INSPECT HOMES LLC
Ive used Complete Environmental Solutions since way back when it was just Ice Air!! Great group to work with, but I prefer the shorter name! ;)
Wonderful experience!!! After experiencing the level of care, competence and honesty of 2 other companies........ I must admitt that I ventured into this relationship with Complete Environmental Solutions (CES) very skeptically. I finally pulled the trigger and decided to switch because I was feeling as though I had been taken advantage of in the past (example-realized that a rescue motor was kept in my unit vs the new motor that was under warranty).I feel the need to write this review because I am experiencing CES to be attentive, straightforward, honest and competent. I didnt think that was too much to ask. Plus as an added bonus they are extremely knowledgable dealing with large generators!!!Thank you Steve and Jennifer for making my life much easier.
Excellent service and capable installers. CES took care of the entire job, including permitting. Service was responsive, honest and handled professionally. Thank you, CES.
We had a very uncomfortable experience this week with CES as it relates to invoices we were not told about and due to a service person who did not do a very good job of servicing our air conditioning unit and not giving us the customer service we were promised. The bottom line is that this issue is now behind us due to one person in their organization - Jennifer. Jennifer showed compassion, understanding and professionalism. We were minutes from canceling our service agreement when she came to our defense and voided out one of the the invoices in question. The reason we are continuing with CES at this point is because of her. Sure, things happen in business. We are in business, too and being straight forward is always our company philosophy. We truly understand that there are misunderstandings at times. But, the truly good companies stand by their word and care about the customer. Jennifer put herself in our position and she saved the day. CES has a valued employee here and again, because of her sense of urgency and on the spot decision making we are still a customer. Don & Helissa Blumenthal - Jupiter, FL
Had my air condition done by this place. . They did a great job & they was very reasonable ..