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Stephen K Denny, Inc.
406 Commerce Way, Jupiter, FL 33458, United States
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Stephen K Denny, Inc.

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St
Review №1

We called them at about 3:30pm on Monday as our Nest thermostat wasn’t working (error message read no power to thermostat) — the house was getting warm!! The lady on the phone said she could have a technician out here between 5-6pm.At 4:45 the technician was at the house and was professional, he started to work on the issue and had everything resolved within 30 mins. He even showed us some a/c maintenance “tricks” that nobody has ever told or shared with us. Overall the service was fast, friendly, reliable and very prompt. The cost was very reasonable and we would definitely use them again.

Su
Review №2

My AC stopped working Saturday September 4 late afternoon. It had reached 80 degrees. A service man Nathan came promptly early that evening. He was knowledgeable, efficient, and courteous. The capacitor when tested had completely failed. They had replaced it 33 days before. Nathan installed a new one that he had in stock in his trunk. AC turned on immediately! I bought the AC unit from Stephen K 4 years ago and have them service my unit twice a year.Stephen the owner called me this am to tell me he will cancel all labor charges because the same part failed in a few days over a month. I have a 10 year warranty on all parts so no cost for that either.I highly recommend Stephen K Denny AC for purchases and/or service. They respond immediately, send highly trained and courteous technicians, put the needs of the customer first, and demonstrate exemplary business ethics.Susan Drinkwater

Su
Review №3

Stephen k denny is a very reliable AC company. What we really, really like us that they are available whenever we need them! The technicians are considerate and knowledgeable. This is a great company that is worth hiring!

Ri
Review №4

Ive been with Steven K Denny for a very long time and have had more than one AC system installed at my house over the years by them. Installation and service is very good. My experience with Brian in consultation for the work to be done was excellent. The installation by Sherwin and Watson was very professional. They were very courteous and the work was done in a very neat and clean manner. I highly recommend SKD.

DB
Review №5

Great company! They’re not going to be the cheapest price offered, but throughout the life of your AC, they will be. I have them do semi-annual maintenance and my AC units run like a top. They’re responsive, professional and know what they’re doing. I’ve had them install new units in rental properties and maintain existing units and trust them completely.

Jo
Review №6

The people of S K Denny have all done a great job and been very supportive. Unfortunately, the 2 Lennox Systems we installed through a Costco purchase program have continued to be constantly problematic and needing repair.

Ma
Review №7

Fixed one AC unit and did routine serving on 5 other units at 4 properties at a reasonable cost and without incident. A few of the units are working better than they ever worked... just in time for the August heat. Very professional.

Tr
Review №8

This company went above and beyond my expectations. They were prompt, courteous, and professional. Nobody likes to spend tons of money on a new A/C, but this company took the sting out of it with their service and value. I highly recommend this company to perform any of your HVAC services.

ka
Review №9

We have used Denny for more than 10 years and have always been happy with the service -- the office staff and the technicians. Prompt response and on time. Patiently explains problem with system and what needs to be done.

Sa
Review №10

We own a rental unit in Jupiter and the tenant was having issues with the AC leaking. I contacted Stephen K Denny a call and by the afternoon they had someone out to fix the issue. They were so helpful and informative. All around great experience and thankful for a trustworthy AC company. You won’t be disappointed!

Vi
Review №11

We received excellent service from Stephen K Denny, we had our AC replaced, including new duct work in 2019. We knew we wanted to install a Train product and they provided exactly what we were looking for and without trying to push a different product on us like other companies did. Their pricing was very competitive ( we had 4 quotes) and we are very happy with the new unit and the installation. Their crew was friendly and professional, showed up when they said they would and the job went exactly as quoted. Recently the thermostat was damaged during other work at our home as we were preparing to leave town. We could not maintain the unit running so we called them, and they responded immediately and rushed a technician out to replace the thermostat before we left the next morning. We have recommended them to two other neighbors, both used their services and thanked us for the referral because they had a good experience too.

Jo
Review №12

All of their technicians and office staff are very courteous, on time and professional. Highly recommend.

jo
Review №13

My ac stopped working after hours and Ryan responded promptly, was professional and helped me out of a real jam. I will be using them moving forward!

Ro
Review №14

Technician arrived on Sunday at 7pm. Parts were ordered and AC fixed next day. Fast service and everybody at the company professional.High quality work and great products

ro
Review №15

I had an ac installed at my home, not only was the service remarkable and clean, they were quick! I have had my system for a year now and they picked the right one for the home. Love Steve and his crew of professionals!!!

Co
Review №16

Professional, courteous, always on time. I highly recommend them for their service.

Pa
Review №17

After watching an older woman wearing the company polo shirt verbally berate a poor cashier, I doubt I’d use them for anything. There is never a reason to give the employees a hard time especially if you don’t apologize when everything works out fine.

Ch
Review №18

Have used them a number of times and each time has been quality. From pool heater repair to AC maintenance at our rental property. They are professional and respectful.

Wi
Review №19

They did a great job of keeping the house clean as they installed the equipment.Everything works perfectly.I’m very happy I chose them.

Mi
Review №20

We have had more problems with our new, 1 year old unit than anyone should have with anything thats fairly new. Finally got fed up and insisted they send their best tech to look at everything. Kevin did an amazing job and checked everything thoroughly and made all the adjustments necessary. We feel much better now and so far so good. Kevin deserves a raise and a promotion and should be training all the other techs...he is a valuable company asset that should be utilized and appreciated! Thanks so much for everything Kevin. You ARE the best!

Br
Review №21

The Techs that come out are always respectful & helpful. It is just frustrating that Lennar makes an a/c that needs to have a tech come out in the first place. Also, when job is completed-one would think that the office would send you a copy of the bill, since everything is done electronically

we
Review №22

Absolutely fantastic from star to finish. Stephen K. Denny, Inc is the best AC company I’ve ever used and will continue to use from now on, goodbye to CMI (who by the way is awful). Ryan showed up early, explained what was wrong and got my AC going in less than 5 minutes. He was friendly and extremely helpful, thank you so much Ryan you are the best.

Mi
Review №23

I found the staff helpful,friendly, and professional.I would highly recommend them

Di
Review №24

Very professional and courteous...explained all work that was done and everything was done properly and on time.Would not hesitate to recommend them and they will be our A/C vendor of choice

Na
Review №25

I had my AC done by Stephen K. Denny. Amazing customer service all around from start to finish of the job. They were great with meeting all of my needs and vision on the space. I would recommend them for AC for any commercial, residential space needed.Exceeded all of my expectations!

Pa
Review №26

We love Stephen K Denny! Weve used them for years, both in our home and businesses! Thanks Stephen K Denny! You have clients for life. :)

Co
Review №27

About a year ago I had a whole new AC system put in my house, They were timely, professional and did a great job, I could not of been happier.Just recently it was time for my yearly maintenance and tuneup. They were here on time did a great job and I can’t say anything but they were wonderful. I would recommend them to anyone wanting any kind of work done in their home!

V
Review №28

Professional, prompt, and quality 24-hour service. Highly recommend!

Gi
Review №29

Salesman was quick to respond and made multiple trips to my home to discuss/measure/confirm before installation day. The crew was on time and the company responsive to a few things that needed adjust after install. Great experience and I will use them again.

Ph
Review №30

I dont have the names of the installers for our unit on 3/8/21 at 55 Windsor Ln but they did a great job, very professional and they cleaned up after it was all done, like it never even happened. John, the crane operator, was also very good at his job. And last, but certainly not least, Timothy Poulos, who was our original contact and sales rep, 5 stars. We have been customers for over 30 years and have never been disappointed in the service. We would recommend Steven K Denny to anyone .Kathy M.

jo
Review №31

The technicians and receptionist are outstanding, superior. Since they switched to automated receipts, I have never received a single receipt no matter how many times i call and am told, Its on the way. Otherwise i would have given five stars.

la
Review №32

Steve repaired burnt wirings on roof and made effort to fix pump to handler in Laurel Oaks building. Friendly, courteous and knew what he was doing. Would recommend highly.

be
Review №33

Installed a REME unit in my air-handler. Very professional except the office neglected to call to make the appointment for installation.

St
Review №34

Complete installation of a new TRANE 4 ton AC system was very professionally done, on time. We are very happy with this effort by Stephen K. Denny Inc. We recommend them to all that need AC work.

Pa
Review №35

Very helpful and pleasant, tech knew his stuff.

Ja
Review №36

Stephen K Denny is the best HVAC company Ive ever dealt with. They provide excellent value, great customer service, and are extremely good at their job. Ive used them for several homes. They never disappoint.

au
Review №37

Arrived on very short notice.....excellent service.....fair prices...Responsive and customer friendly office....definitely recommend.

Ke
Review №38

Stephen K Denny A/C was the third company we called to fix our A/C system. The first 2 companies spent a total of 14-15 hours trying to fix the problem. Both companies were asked to leave by me. When the technician from Stephen K Denny showed up it took him 2 hrs to trouble shoot and fix our system. I now have a new A/C company who will receive all of the work in my home and my friends homes. Hats off for a well run company!

Le
Review №39

Be aware of inferior equipment installed poorly

St
Review №40

We replaced our 18 year old Trane A/C system with a new Lennox A/C system through a Costco Home Services Program late in 7/2020. The contractor Costco used in our case was Stephen K. Denny Inc. The entire process was timely, efficient and professionally managed. Every person that Ive had contact with at the firm has been very helpful. To date the new system has been much more efficient and weve already seen a cost savings. Costco is a top tier company and obviously they have chosen a top tier vendor in our geographic area for this service.

Ke
Review №41

Always timely, clean and efficient!

Pa
Review №42

Professional and on time service from capable technicians. Courteous and responsive staff.

Do
Review №43

We always appreciate the fast, friendly and reliable service from Stephen K Denny. We have used them multiple times and they have always been spot on and reasonably priced.

jo
Review №44

A great company. Sherwin and Sam installed a new AC and air handler completed the job in a clean and professional way. The office manager and Tim in sales also made it easy everyone is very professional. I would highly recommend them . Excellent!

Ge
Review №45

The Trane installation team comprised of Anthony and two associates went superb. They were knowledgeable, courteous and efficient. They earned a 5 Star rating. Also, Tim Poulos, sales representative, was very professional and delivered everything we agreed on. It has been a pleasure to deal with Tim and the entire Stephen K Denny Organization. I have been a Stephen K. Denny customer since the company’s last Trane install 15 years ago. Gerry Pecora.

Ar
Review №46

They are professional and responsive. I recommend them highly.

Ar
Review №47

They replaced my copper line. They were professional and quick.

Mi
Review №48

It has been a long time since I can say that I was absolutely happy with an Air Conditioning Company. Our old system died and we had a few companies come in for an estimate. The salesman Mike came to my house and was extremely knowledgeable and super polite and nice. I felt like I knew him for years and he made us feel very comfortable about S.K.D. A/C. Not only did S.K.D. A/C already have great reviews, but they lived up to those reviews. Out of 4 companies, they came in with the best price for a top of the line A/C, plus their warranty is 2 years on their labor, where everyone else is only one year (which is an incredible deal). Salesman Mike made me feel like that I can trust his company. Installers Sherwin and Sam came to my house and were super nice, polite and did an amazing job. After my A/C was installed they did a incredible job on the clean up, better than it was originally . They are a Trane Comfort Specialist, a certification that they have to have special training from Trane and it shows. They just earned a customer for life and I have went through a lot of A/C companies. They were very professional, polite, clean, and thorough. I highly recommend this company for all of your A/C needs.

Na
Review №49

My A/C was not working. They came within 24 hours to get it up and running on a temporary basis until a new part could be delivered. Permanent fix was done within days and there was no charge as they easily honored their warranty.

El
Review №50

I had my 11 year old AC replaced today by Sam and Sherwin from Stephen K Denny AC. They did a fabulous job. They were clean, neat and efficient. I couldn’t be happier and I would recommend them to everyone!

Je
Review №51

Mike our salesman was literally a life saver! He got the call our AC was out after close of business. I received a call at 5:30 pm and he said “ I am on my way now”! He was so professional and very understand and empathetic to our situation. We signed immediately and he had a crew here 8:30 am the next day. By 3:30 pm we had air. Oral and Wadson did and amazing job. They were professional, respectful, and did a clean job. We would recommend them to everyone. I cannot thank the entire staff enough from the telephone operators, salesman and installers. Stephen K Denny you have a customer for life!

Do
Review №52

The company offers great service and excellent products. Tim & Bill were very informative and personable. Their installers are also top notch, thank you Sheridin & Sam. Keep up the great work.

He
Review №53

Ive been using this company for several years now and remain a satisfied customer. I always recommend Stephen K Denny to friends and neighbors.

Ro
Review №54

I have used Stephen K Denny for a few years now at both of my condos for maintenance. I have found them to be professional, honest and they do great work. I highly recommend this company.

Ph
Review №55

From the selling of my unit to me, and its subsequent installation in May of 2019, I have found this Stephen K Denny to be highly responsive and timely in their responses to my questions. The installed unit they put in works fabulously for my house here in Palm Beach County, FL. They were a connected representative of COSTCO so I expected great service and sure enough they have been. Only issue I ever had was the new thermostat I had installed and they promptly retuned to set it for the way I had wanted it. All good now. Highly recommend this business for HVAC needs.

Ev
Review №56

Took them a week to get a part. The tech was here for 15 minutes total. Unscrewed 8 bolts . Put new fan motor and Re-screwed Them . 267$ . Not including the 98$ diagnostics fee. What is the same reason I work on my own vehicle is now the same reason I will forever fix my own AC huge rip off in every sense of the word

Jo
Review №57

The service person arrived as scheduled and made the necessary repair. Excellent service. We have used Denny more more than 10 years..

Ka
Review №58

Stephen k denny has been doing my air conditioning maintenance for several years now. Their technicians have been wonderful- professional and prompt. I highly recommend their company.

Sa
Review №59

These folks repaired a pool heater for us. They had all the qualities mentioned plus “ they did exactly what they said they would do when they said they were going to do it!

ma
Review №60

Professional and efficient service.

Da
Review №61

Stephen K Denny has maintained and replaced air conditioning systems in two homes for us. They have always been honest and dependable. I highly recommend them!

St
Review №62

Excellent professional knowledgeable service

Ba
Review №63

I live in NY and have another residence inPBG. Florida. One of my two a/c units was playing up and I could not be there. Stephen K Denny was recommended to me by a neighbor in Florida. They responded within two hours. Came out next day. Called and gave me a full breakdown and my choices. I made the decision to replace the unit ... it was 14 yrs old. Their price,workmanship and follow up was 5 star. I called around for other prices and they were by far the best. It means a lot to work with a company who cares especially when you cannot be at the location all the timeBarbara Weir

Ro
Review №64

I had a great experience with SKD. Ryan was an outstanding technician!

Ni
Review №65

Sherwin and Sam were wonderful! Showed up on time, got the work done in about 4 hours, very professional and thorough!! Answered all our questions and were very knowledgeable about the unit. Fantastic job!

Mi
Review №66

Mike the salesman was very helpful at making this air conditioning purchase a very good experience. We had purchased a home in the Savannah club Port St Lucie.Mike and the crew were very professional and installed it in a very reasonable period of time. We highly recommend.

Ro
Review №67

This is the #1 company in Florida to buy an air conditioning system from. Stephen K. Denny is the BEST! For over a month my wife, daughter and I read all the reviews, asked neighbors, interviewed companies big and small including the big box stores looking for quality equipment, great service and excellent value for the money spent. Like most people, making a major home purchase stressed us, we wanted to make the right choice, one we could be satisfied with and the company with the smiling face logo was it. From Mike, our honest straight forward sales person to the friendly, polite voices in the Denny office it started well. It continued with our installers/technicians, Sam and Sherwin, who arrived on time, were well neat, clean, well mannered and hard working. When a challenge arose due to the age, wear and tear of our home’s electrical system they called Alvarado and Dario who quickly arrived on site to consult and help resolve the issue. The two new men introduced themselves, were professional, thorough and efficient. Working together with Sherwin and Sam they discovered the problem and crafted a solution. Remove all the old electrical wiring from the AC system inside and out and replace it new wiring. So they removed the old wiring and ran new wiring from outside, into the garage through attic and then down into the AC in the house. GREAT TEAMWORK and dedication by the guys to complete our AC installation. Cost? Free. It was all included in our original estimate/quote. Result? One more satisfied family happy to recommend the Denny company to everyone who wants great AC at a great price delivered by great people. Thank you, my name is Robert and our family lives in Boynton Beach.

He
Review №68

Technicians are knowledgeable and Timely!Office staff is always helpful. Great to be greeted by a live person. Wish charges werent so high. I have to pay labor and transit fees when a part is under warranty. Seems unfair to the consumer.

Ri
Review №69

Sherwin and Sam were punctual, obviously capable and efficient in addition to being extremely courteous and engaging--they are a good team, did a very good job, and were a pleasure to work with--the entire new AC install was excellent from the initial contact and bid experience to the completion of the job!

To
Review №70

Great company, professional and coordinate the replacement of the last of three AC units we purchased over the last 5 years from out of town. Great customer service!

K
Review №71

We are new customers and very satisfied with our first service.

Bo
Review №72

Tim Poulos was prompt, professional, and informative about the replacement unit we were interested in. The install team did a great job - clean and efficient!

Ei
Review №73

Technicians are always prompt or they call ahead if delayed. Service work is done neatly and I feel their technicians are knowledgeable as to assessing any problems. They installed a new Lennox AC system for us in December 2013 and have done semi annual service on it ever since . I recommend them.

Ch
Review №74

Listen these guys were great.. Respectful of our home, professional and courteous !!

Be
Review №75

Very professional service!!

Do
Review №76

This is my first time using this company for my Air Conditioning needs. Kevin, Ryan and Ismael were all very good, they were professional and did an excellent job. They were honest and that goes a long way these days. The staff over the phone were very nice and professional. I will definitely continue using Stephen K Denny for my AC.

Vi
Review №77

Very professional....quality work and are always on time. Never any issues of poor maintenance requiring multiple trips.

El
Review №78

I have had two systems installed and maintained by Stephen K. Denny and find them absolutely marvelous. I always buy their 10 year maintenance policy and whenever there has been a hiccup they are “Denny” on the spot.

Ni
Review №79

As a local Realtor®, I am always searching for new vendors to recommend to my clients. Needless to say, I was beyond impressed with the team over at Stephen K Denny. I have personally used their services to replace two of my own A/Cs and had a wonderful service experience with their tech, John. Overall, I am very pleased to recommend them for their attentive, honest, and streamlined customer experience. Job well done - time and time again!

Hu
Review №80

Amazing service!!I dont even know where to begin. Everyone at Stephen k Denny was so kind and helpful from start to finish! I wish I could give them a thousand stars. John was quick and efficient in fixing my AC, which was greatly appreciated considering my apartment was 82 degrees.

La
Review №81

Great service!I have a newer A/C so I haven’t had any major issues. But I use the maintenance service twice a year which is very important. . Kyle comes out and does a great job. Very knowledgeable, professional, patient and so kind! You can’t go wrong requesting him.

Ma
Review №82

Quick and HonestAir was not working and in south Florida in June not something you want to go down. Stephen Denny made an appointment and to my surprise (in south Florida) they gave me a time and John was perfect.Once I told him everything he quickly accessed the panel and told me a quick fix. Power surge and needed the system to be reset. That was all!!!These guys are honest! I would recommend them

Ja
Review №83

They run a top notch operation. From Kevin who I met first to all the installers they were great. Thanks. Would recommend in a heartbeat.

Ub
Review №84

Kevin the technician that came out was prompt, knowledgeable, friendly, and very thorough! He fixed my original problem and then went the extra mile and helped my AC system even further. Works like a dream now, could not be happier with the service and results. Thanks Kevin!!

Di
Review №85

I will never go anywhere else!

K
Review №86

Found out through another reputable HVAC company the install was so poor that multiple failures have occurred due to negligence. We just install it. They didnt address issues which led to internal condensation then multiple electrical problems which has caused major component failure and subsequent parts replacement. Thank goodness Trane doesnt mind fixing and paying for other companies issues. Also finally figured out the unit is not the correct size for the house so the condensation from the duct work has caused damage. Excuses and blame. Please contact me if you would like details.

Jo
Review №87

These guys have been servicing my HVAC for over a year and I am very happy with their service. Prompt, professional, and able to answer my every question and give me good advice regarding how to best cool my apartment while limiting humidity.

St
Review №88

Installation and service people have been very knowledgeable and friendly. Dustin was VERY helpful on the telephone. Only issue for me is response time, which has been ok but not great. I understand that response cannot be immediate, but in the sweltering heat of the summer, when the A/C is down, minutes become hours.

Su
Review №89

Wilson and Ismael did a new install of an air conditioner today. They were very prompt, courteous and worked non-stop. I appreciate their efforts, expertise and professionalism! They are an asset to your company.

Ni
Review №90

I used Steven K Denny for the first time last week because my AC was clogged really bad. John, the Tech, worked efficiently & was able to fix the problem. He was professional, courteous & triple checked his work ensuring the clog was completely gone. Im happy that he was able to get it working again.

Gr
Review №91

Justin was professional and knowledgeable, but not the same with the office staff. They never emailed me the receipt and when I called, they sent it to someone elses email. Had to call back to make sure it was it was sent to me.

Al
Review №92

Excellent service by the comfort specialist, Tim, and installers Sherwin and Garfield.

ly
Review №93

Prompt, on time, competent & friendly

S
Review №94

Excellent service! AC stopped working after hours. Called & they had a technician (John S.) out in less than an hour. Very impressed with his professionalism & service! Have used this company for years. Highly recommend them!

Lo
Review №95

Very professional. Very knowledgeable. They stand by there work.

B
Review №96

Sherwin and Sam installed our new air conditioning unit. We were impressed with their professionalism, efficiency and job knowledge.

Dy
Review №97

I was very pleased with the service that was provided to me. They showed up quickly, diagnose the issue and then even made time in their schedule to go out and get the part and come back that same day that way I wouldnt have to wait too long without air

Jo
Review №98

Technicians are very knowledgeable and professional. I had my ac installed by them years ago and with their routine service my ac runs like it is brand new.

Je
Review №99

Sherwin and Wadson did a great job installing our new A/C unit!

ke
Review №100

Fast, efficient and courteous! Excellent service from Wilson and Ishmael. They arrived before the promise time and had my entire system replaced within just a few hours. The options at point of sale by Mike, who arrived the day before within an hour of calling, were clear and precise. Overall a very smooth transaction and I feel I was treated very fairly and honestly. Looking forward to doing business with them for any future A/C needs.

Information
5 Photos
100 Comments
4.8 Rating
  • Address:406 Commerce Way, Jupiter, FL 33458, United States
  • Site:https://stephenkdenny.com/
  • Phone:+1 561-250-7415
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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