I am a repeat customer and all I can say is WOW! I cant say enough good things about this company. Excellent customer service. Professional, kind, and A+ repair technician. On time. And the follow up after all of this,,,,EXCELLENT! Mr. Appliance of Joplin will always be our first call. Highly recommended!

Setting up an appointment was easy! They arrived early and brought towels, mats etc. to protect flooring. The tech was clean and very professional and courteous. Upfront on pricing and very reasonable, cheapest quote we had in town. They were able to make the repairs easily. Highly recommend!

Had them out the first time because the freezer was not defrosting. The tech said nothing was wrong. In just a couple of days the fridge was too warm, 60+ degrees, and the freezer was frozen, not just frosted. Same tech the second time said nothing was wrong. A few days out and my fridge is now running 50+ degrees. Im going to go out on a limb and predict there is nothing wrong. My fridge is only 5 years old.. They get two stars because they were on time, clean and polite.

When I called to get an appointment for my needed repairs they were so kind and worked with my schedule. They were able to get an appointment when I needed and explained their procedures and they kept me up dated with when the technician would come. I also got a reminder. The technician was very professional and knew exactly how to repair my appliances. He was so kind to give me helpful ways to care for my alliances as well. I would high recommend this company.

Highly recommend this company- very professional & friendly- took the time to explain & answer all my questions. Got me scheduled within a few days & back up & running as quick as possible! Our technician, Jacob was very nice & courteous- he called ahead of time & with my approval was even able to get here ahead of scheduled appointment time. Was very professional & was able to complete the repairs in timely an efficient manner! Will definitely call them & use them for all our repairs!! Thank you Jacob & Mr Appliance!

We had a wonderful experience with this company. Jacob was great to work with. Fast and efficient and super friendly. The pricing is affordable and the timing was great. Will definitly be using them for future issues with our appliances and recommending to friends and family!

Great experience! I was able to schedule online just one day out. My technician was Jacob. He was very respectful and efficient. There were a couple of hiccups with the new parts that were needed, but all was fixed in the end. Jessica in the office is very kind and professional. Enjoyed talking with her as well. Also the first time ever receiving a thank you note from a company! Definitely will reccomend!

I have always had a good experience with them they have let me mAke payment when I could eat afford the part but I paid as I stayed I would they are very good to there customers thanks again guys. thanks Jessica for all y have done for me. ron

We had to have 2 different appointments due to the first one not being certified yet to recharge the fridge. Both gentlemen were courteous and very professional.

Extremely professional, they call, email to confirm appointment, they follow up before and after all appointments. Reschedule to perform after parts ordered and received. Technician very thorough and explains everything as to diagnosis and what needed done. Precautions taken such as wrapping his shoes in plastic, using a clean mat on the floor etc.This is the 2nd time we have used them, first with a Washer-dryer issue.

We started with fabulous service from the first hello. The lady that answered was super sweet, understanding and did a great job making me feel like my needs were understood. They got our dryer looked at quickly, an appropriate and fair estimate and had it up back up and running within a day of the parts coming in, 2 full days ahead of schedule. With a family of 8, this was huge for us. in the middle of a Pandemic!!!! He wore a mask when he was in our home, and the automated system sent picture of the repairman so I knew who was coming into my home before they even got there. Thanks so much. We will definitely call you if we have any other needs in the future.

Hands down the best service provider in the area. From the utmost professionalism to the in-depth knowledge during diagnosis.I have used them twice for two different homes. I absolutely recommend them to anyone, they are the only appliance repair option I will call!

Prompt service, honest feedback, great communication.

Very happy with the service we received. Our repairman was respectful. He was very knowledgeable about our refrigerator and was able fix the issue and helped us to prevent the same issue from happening again in the future. He also wore a mask the entire time he was in our home. Will use again and will recommend this business to family and friends.

Arrived in timely manner, was very professional and knowledgeable. Was very thorough and would recommend this company for any appliance repair.

I was incredibly impressed with this company’s professionalism. They communicated very well throughout the repair process which happened quickly. They have an automated reminder system that included a picture of the repair person who was coming to our house which made me feel safe. The repair person wore a mask and protective shoe coverings so I felt like I could trust they were taking the right health precautions during COVID. So far our fridge is working great. I would highly recommend this company, the staff who set our appointment (Jessica) and our repair person (Caleb)!

Highly recommend Mr. Appliance!! Great Customer Service, prompt, fair, professional and efficient! Do not hesitate to call them!

Very happy with the service, Caleb, the tech was very quick and professional, had it all fixed in 30min. Highly recommend them if you have problems.

Awsome service and reasonably prices.

Excellent service and great communication. Caleb was outstanding, professional and the service repair was completed with no issues. Highly recommended.

Great professional technician. He gave me tips to conduct on my appliances to maintain them efficiently. Highly recommend!

They repaired a piece on our refrigerator. They were courteous, wore shoe covers, were on time and very friendly. We felt the price was reasonable and will use them again if need be.

They are fantastic! Everyone I dealt with was excellent.

Unbelievable experience! We have never experienced such great service from ANY business!From the initial phone call to the final repair, everything was incredible. We even received a Thank You card in the mail!

100% the best business I have ever dealt with. Very professional, friendly and prompt. Caleb our tech was awesome and Jennifer at the office is so nice, you can just feel her smiling through the phone! Thanks so much.

No one Ever Answered the Phone. It was either Busy or it just rang once a hung up.

We would definitely recommend Mr. Appliance. Our scheduler Jessica was very friendly and explained all details. We received same day service which was awesome! Our service guy, Glen was very professional, knowledgeable, honest, and efficient.Love the way they kept us updated about our repair and how quickly the repair was done! Thank you for providing excellent service!!!

They were able to come the next day, which was a life saver, Jessica couldn’t have been nicer or more helpful and Jacob had our dryer fixed in no time at all 🙂 They emailed me when they were on their way and emailed a receipt right after, loved using them!

The most professional experience I have ever had with a repair from start to finish.Thank you!!

Mark was prompt, professional and repaired our older dishwasher. We are satisfied with every aspect of this service and will definitely recommend.

My refrigerator quit working, food thawing, & found them online. Called and fortunately they had someone here in 45 minutes. Had items to make repairs and had it fixed very quickly. Very satisfied and very professional at a reasonable price!!!

Mr Appliance was very quick to contact me immediately responding to my needs. Each very professional, caring & very conscious in respect to my home, They quickly diagnosed the part needed to repair my washer & quick to obtain part needed returning to repair very soon after receiving part. Will recommend Mr Appliance to all family & friends in need.

I appreciated the message with a picture of the person who would be coming to service our refrigerator/ freezer. He was on time, friendly and professional. Determined our issue and was able to get parts same day, returned in a couple of hours to replace the relay. Great experience from office staff scheduling appointments to final repair. Thank you for the prompt service at affordable rates. Would highly recommend.

They were great. Even had the part on the truck. Clean and professional. Would recommend. Glen did a great job and was very fast.

Absolutely I will use them again. They came and fixed a garbage disposal. Their customer service is exceptional. They were on time and very customer oriented. Thank you Mr. Appliance.

On time and great communication!

These guys are awesome! Caleb showed up on time was very polite and super nice. He went above and beyond for my family. They fixed my problem on site first visit. He came prepared and ready. Def would recommend 10/10!

Parts backordered, but you have to expect that, but technician so far very good and professional. Now we wait

Efficient and true to their word.

Mr. Appliance is very friendly and has speedy service. When our fridge was struck by lightning and was not cooling anymore, the technician knew the problem was one of two things. They promptly ordered both parts to make sure they could get our fridge up and running as quickly as possible. If you need an appliance worked on, give them a call! I highly recommend them.

Glen was very pleasant & knowledgeable.He answered my questions so I could understand.I will definitely call Mr.Appliance for any repairs I need. Jessica was very helpful in scheduling & a very sweet person.

I will definitely be recommending Mr Appliance of Joplin to friends and family. The two gentlemen that came to the house were very professional and friendly. All communication prior to their arrival was very clear. If we ever need services outside of our warranty, I will be calling them back!

They came out quickly and worked efficiently on our washer. The customer service was very helpful and adjusted to our availability with no problem. Definitely recommend.

Their prices are good. They show up when they say they will. They do good work!!

Great service! They were able to come out the same day I called! Jessica was very friendly on the phone and she help me schedule appointment. I recieved a text with a picture of the tech that was coming our to work on it with the time frame that I should expect him. The time frame was from 1:30 - 3:15. Caleb showed up at my home at 1:45. He was very friendly and respectful!! He repaired my samsung dryer and was finished before 3:15! Very fair pricing and he went over the issue and the cost before doing any repairs. I would 100% use Mr. Appliance again for any appliance repair and would recommend them to all my friends and family!

Mr. Appliance was very professional! Was able to come when the appointment was scheduled. Did NOT have to wait hours for them to get to our residence. I will say they are a little pricey BUT, for the service we received, it was worth it!! Thank you, Mr. Appliance 😁

Caleb did a great job. He exceeded my expectations. It was a piece of junk Samsung refrigerator and he kept working on it until he fixed Samsungs poor quality.

Professional - honest - very helpful. Great experience. Would recommend anytime.

I would definitely use Mr. Appliance again. Their communication was outstanding. They sent a picture of the tech prior to his arrival and their service was top notch.

Glen was very friendly and was able to get the dishwasher working straight away. Thank you very much.

Our repair tech came out today, and went above and beyond! In our dryer he found a 6 foot black king snake! He handled the situation like a champ! Couldnt ask for better service! Will definitely call them again if we need repair work!

Outstanding customer service. I called about repairing a 24 yr old washer, Glen came out and checked machine over turns out transmission was leaking severely. Gave me a price to the penny. I ok repair. He installed same day part came in. Turns out there was a second problem a 5 dollar part I ordered part and Glen is coming out a third time to install a 5 dollar part, no extra charge. This is service you rarely find in this day and age. Will recommend to all

Very professional and my dryer is working amazingly! Thanks Mr. Appliance!!

Professional and courteous!

All good, a 5 for all the above. You will be my first call for my future needs.

Great prompt service, just in time before Thanksgiving !

We had a great experience with Mr. Appliance, had a washing machine break and they were very quick to diagnose and fix the problem. More affordable than replacing the unit. Very professional and friendly staff.

Both the scheduler and the technician were professional, polite, and did a great job.

The technician was extremely knowledgeable and very personable. He fixed our problem in a quick and efficient manner.

Very professional and very friendly, definitely went the extra mile.

Mr. Appliance is punctual and professional. I recommend them highly.

My technician Caleb was nice, quick, and very professional.

Fast, friendly, and stand by their service!

Prompt, professional and very helpful

Very pleased with the way they handle this job

Arrived on time. Work done as needed, cleaned up after the job was completed.

Caleb was great.

No stars was not an option so I gave them 1 which was definitly not the case. I had a horrible experience with this company and their pricing. I would never use them again.

Fast, friendly and knowledgeable.

Very professional and great service

Professional, courteous service!

Very professional