Called to make an appointment and the man on the phone claimed they didn’t take appointments, but weren’t busy. I came in and waited over an hour before walking out. I’ve been here many times and the haircuts aren’t horrible, but the wait is always ridiculous. Not worth it.

Well first I wanna say the guys in there are very cute. But I had an appointment at 3 and a guy came in at 3:20. So the barber( not saying names) took him instead. He apologized but even if that guy was a regular he should of done the right thing.oh well. Atmosphere looks cool but what can you do... too bad 😒

Decent haircuts but the ogre looking barber took 2 hours to cut hair as a joke

I waited here for 2 hours i had to walk out. People are too busy on the phone instead of worrying about haircuts

Amazing service. Always a great cut. The barbers are great at what they do and seem have fun working there. If your looking for a barber.

Waited 45 min with nobody in front of me. Waaaaayyyyy tooooo long!!!!

Barber named Esmeralda doesn’t check Booksy that everyone encourages you to use. Went to see barber for a beard shave and when you ask about appt they not only don’t check Booksy and say it wasn’t confirmed they show you the treatment of not only not really wanting to help you but doesn’t really show the effort to help just tells you to go find someone else. The treatment really made me feel insignificant as a customer and individual. I was truly looking forward to the services from her I seen she had high reviews online but from what I seen today it makes me think differently about her and the shop.

In Joliet for work and needed a haircut. Thankfully I picked Elite and met Angel. He is a beast of a barber and super professional. He even walked to the store to buy me a water. You can’t go wrong with him and Elite Lounge.

They took the time to cut my hair right. I will be getting my hair cut from them from now on.

Glad we found this place. They take their time and get it done right never seen anyone walk out with a bad cut every time I go! Jessie is good with kids so this is the only place me and my small boys go to. Five stars for quality, friendliness and service. Keep up the good work!

Great place to get a fresh ✂️

My second time in... and, Im happy as hell! You may wait for a minute, but the cuts are well worth whatever time you wait it out! Charisma gave me a middle face, with a hard part... I received over a dozen compliments on how fresh, and crisp of a cut i had. Now i lived on the East Coast for 40 years, and lemme tell ya... this cut from Charisma, put them all to same. She took her time, and she definately is in the right profession. Nice, andconversive too. Thanks again girl! I will be back in 2 weeks, as one of your regulars... now I can call ahead too, to cut down on my wait time.Elite, IS the best joint in town... and even on a bigger scale!

Willie is amazing he knows what he is doing extremely professional

Great guy and by far great hair cut and shave. Would recommend seeing him.

I went there for a fresh cut ended up with a messed up fade all because (Will) the name of barber was to busy talking to other people, and then had the nerve to say he one of the best and tries to charge 65 dollars for messing up my fade, this is NO elite barbershop more like (rookie) Barbershop!

Took my kids to Elite and I was very impressed with there customer service and haircuts. I walked in and they were busy, but they were able to take care of my kids within 15 minutes. Great price very nice barber shop! will definitely take them from now on.

I brought my two kids and both got nice hair cut. Friendly staff and welcoming. Prices are worth it.

Great barbershop, took me and my son. Very very clean, my taper and my son mohawk on point. Worth the money and time.

Angel did a great job with my haircut, professional, patient and easy going.Would suggest if your like me and dont mind someone taking their time on your hair,give him a shot at your hair.

Jesse from elite barbershop Hands-down the best very clean and professional highly would recommend

Hard to find a good barber shop on the road. Sam hooked me up with a skin fade. Good work, I’ll definitely be back the next time I come through.

Hands down one of the best barbershops in Chicago period. They take their time on your haircut so it’s perfect. Never been disappointed.

Im here for work from New Jersey and had a great experience! Cesar took care of me and it was the best cut Ive ever had! Would definitely recommend this spot to anyone! Thanks Cesar!

Heard about Elite Barbers Lounge on WGN morning news. I was truly impressed with the quality of haircut I received. Two thumbs up to Jessie. I will definitely be back to update my current hair cut and trim.

Elite barbershop was defiantly 5 stars!! i took my 5 year old son and everyone was very helpful in a kid friendly environment. Taking my son to Elite Barbers Lounge was a great experience. I will certainly go back to! :)

Best barber in town. Recommend it to anyone. Carlos is the best Ive been going with him for 2 years and a half.

Walked in hoping my boys could get their haircuts considering it was late in the afternoon on a Sunday and almost close to quitting time. Jay the barber didnt guarantee hed take them but we sat and waited anyways....so freakn glad we did! He did a damn good job on my boys heads and safe to say, weve found our permanent barber who we will be visiting regularly!!!😊

Angel became my new barber after 1 cut.

Great barbers, definitely know what they are doing ! Took my brother in & hands down Best in the area . Would recommend to everyone in need of a fresh cut !

Best barbers in town got my 1 1/2 yr. old son his first hair cut there. The barber Jr. did a fantastic job on my sons hair. He did it exactly the way I asked an it turned out the way I pictured it. Definitely coming back here for my son and I. Best barbers since Ragusas closed on the Eastside. Highly recommended for sure

Went here while in town for work. Got a better haircut here than my normal barber at home. Great job.

Went in as a Walk-In customer. Waited for about 30-40 min but Ceasar did a phenomenal job. Highly recommended

Look At Whose All Smiles Because This Master Female Barber Took Time To Take Care Of This Professional Truck Driver On Her Labor Day Off!! Thank You Charisma For That Selfless Service! No Wonder She Works In The Elite Barber’s Lounge 😎💪🏽🖤 #elitebarberslounge #joliet #illinois #fresh #smile #charisma #femalebarber #deliciousness #cleaneating #alkalinevegan #healthylifestyle #healthyeating #vegan #wholefoodsplantbasedlifestyle #enjoylife #drsebi #amazinglife #ifeelsoamazing #gratitude #herbs #power #passion #naturesfood #veggies #superfood #alkalineelectricwholefoodplantbased #professionaltruckdriver #eattolive #infinitebeing #multidimensional #noexcuses

Great quality haircuts. Im glad there is finally a good barbershop around me!

Elite Barbers Lounge best place to your cut.Skilled Barbers.Great environment.Very affordable price.

Good hair salon

Stay away from Fernando he does a half ass job!! But Jesse is by far the best barber Ive ever had.

Jessie is awesome place nice and clean and great haircuts!!!!

Ask for the freaking Puerto Rican! Cesar.

They didnt cut my hair good they cut it to freakin short

Barbers don’t really care if you’re waiting there for a long time. They take some really long breaks in between haircuts and to top it off they put so much pressure when they are shaving you. I got a rash and I broke out all over my head. Don’t go !!

The worst they too TOO LONG, It’s ridiculous!!!

Great place with great barbers.

Is my first time going there like a walk in client and I wait for almost two hours I knew I had to make it an appointment but first I ask of they have time and they said yes the wait was for 30 or 1hr but after two hours they said they book they should said that in first place and I talk to the owner and the only thing he could said it was her receptionists fault but Im a business owner in my own and as a business owner you never blame some else (Is your business is your fault)

Good vibes greats cuts

Waited too long I guess I shouldve made an appointment 🤦🏻‍♀️

Good atmosphere and haircuts!

Very good service

Very good

Excellent 🙌😎

Very satisfied are some artists, some professionals, they change the appearance of people 100% Congratulations everyone has an excellent attitude, 👍👍👍👍👍👍😀😀😀😀💇‍♂️💇‍♂️💇‍♂️💇‍♂️💇‍♂️ 💇‍♂️💇‍♂️💇‍♂️💇‍♂️😀😀😀😀💇‍♂️😀😀❤❤❤❤❤❤❤❤❤❤❤, thanks.

Excellent