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Best Comfort Heating and Cooling
1504 Essington Rd Suite 3, Joliet, IL 60435, United States
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Best Comfort Heating and Cooling

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Sa
Review №1

Their service is very good they provide same day service very comfortable and affordable....

Ma
Review №2

They offer same day service... Very good service they provide...

Au
Review №3

I am happy with their service really their service is very good...

Ar
Review №4

I think thier heating and cooling is best...

To
Review №5

Super fast response, friendly service. Would recommend for sure

Ma
Review №6

Very quick to respond. Honest and affordable.

Al
Review №7

This is amazing heating and cooling....

Am
Review №8

This is really very good...

Bo
Review №9

Had them install water heater and a.c. 2 years ago called for a service today charged 155$ for a louse wire warranty didnt apply if you dont have their cleaning service if you are washing it down on your oven. But they responded extremely quickly to a call.

Ni
Review №10

They offer same day service & waive the diagnostic fee if you go with their quote. Trey the master tech offers wonderful service & definitely knows his stuff. The master tech came out & let me know that the reason my furnace was having so many issues after only 2 years of service is because not only it was improperly installed, but it is the wrong type of furnace for the way my house is built. They offered a better solution which included a tankless water heater that was much cheaper than what another contractor quoted to install a new furnace & redo the ductwork.

Ri
Review №11

TRE IS THE MAN WHEN IT COMES TO HVAC.THIS YOUNG MAN KNOWS IT ALL.HE CAN TELL YOU HOW IT WORKS AND WHEN IT WORKS AND WHERE IT WORKS.REAL TALK.HE KNOWS IT ALL.HE AND IS RIDE ALONG CAME TO MY HOUSE ON A SUNDAY NIGHT @ 730PM AND DIDNT LEAVE TIL 9PM. ITS WAS NO PROBLEM.IVE KNOWN THIS MAN SINCE 2013 HE SOLD ME MY NEW GOODMAN SETUP SO IM NOT JUST BLOWIN SMOKE.I LIKE THIS COMPANY AND THIS MAN.WE WAS HOT AND HE ALWAYS DELIVERED AS PROMISED.KUDOS TO HIM AND HIS RIDE ALONG.WE WOULD HAVE MELTED WITHOUT THEM.THANKS TRE AND BEST COMFORT.

Ch
Review №12

Its never a good feeling to wake up in a cold house. I called first thing in the morning and Best Comfort Heating & Cooling had a technician out the same day! The techs quickly found and fixed the problem with my furnace. I would highly recommend them!

ga
Review №13

Cant say enough good about them. Trey is an amazing technician and truly is the best in the business. Very happy and comfortable

Su
Review №14

Repair person (Josh) came to our house, at door was on the phone with someone. No mask, no shoe coverings, came in the house...continued on phone. Never introduced self. Showed him the furnace. Left house without saying anything. Found a paper on hall table. No personal conversation with homeowner.Rude and unprofessional, I had knowledge person was coming to home.Next day returned, with mask and booties. Again, rude unprofessional. Filled R22, then came to the door looking for a check. After providing payment stated he couldnt guarantee the installation of the R22, after the fact. Chrged $600+ for nothing. Do not recommend. Again, Rude and Unprofessional...they did come right away once called but that was the only positive.

Wa
Review №15

Thanks to Josh and his HVAC installation crew for making everything happen. We really appreciate the terrific service, great workmanship and cleanup afterwards. Well done.

Ja
Review №16

When your heat or air goes down, what do we want most? Fix it and fast!!! These guys make no excuses, and are true to their 24 hour service statement. Lot of places jerk you around, and you end up waiting and waiting for results. Not these guys!!! They are willing to be there for you fast at any hour, and the job they do is second to none. They are respectful to your home, very organized and clean, and they make sure all of your issues are solved before they leave your home. Fixed means fixed with these guys, and their prices are the best around too for the service they provide. They dont hustle you out of services you dont need done either. The honesty is refreshing and much appreciated. They have come to the rescue for my family in the cold and heat, and I will not hesitate to contact them again if another problem pops up. I know I can count on them to fix it fast!!! Two thumbs up for these guys!!!

Am
Review №17

Great Service!!

Mi
Review №18

Couldnt ask for better service from a better company. Best Comfort exceeded any expectations. What was meant to be MY project, turned out to be my disaster, and destroyed my furnace on a Sunday evening. I called a few places and each told me i had to wait. Trey on the other hand, took time from his personal schedule to come out on a Sunday evening to save my tail from the gases blasting flowing through my vents. He was out the next morning, to clean the furnace out and get my heat going before the nights freeze. I must add that this was on one of the coldest nights of the year. Not only did BC save my butt, but they also saved me some cash. Their prices were the best offered, and the crew that did the work were great as well! Because of the quality of work, i also had them replace the AC.I am now up and going with new Heat and AC and couldnt be more satisfied. I highly recommend this awesome team!! They are great, affordable, knowledgeable, friendly, professional, and just an all around fantastic experience. Will undoubtedly go to them for any future needs.

Ma
Review №19

Deshaun an Trey are very professional and extremely helpful ! Deshaun was very fast at installing our new water boiler and Trey did an amazing job looking out for us on the best bang for our buck. I recommend these guys to everyone ! Thanks again fellas !

Ra
Review №20

Great experience for me personally.. dealt with 3 companies last week.. the last one was this company.. Im glad i called this company.. Very happy and satisfied with the service!! Lloyd and Matt came to my house installed an AC unit this past Sunday.. these guys were honest and professional.. Saved me a few $$$ because they saw that my coils were new and didnt need replacement and they told me upfront instead of just changing it and keeping the extra $$$.. its hard to find honest people nowadays.. also, i was with them the whole time of the install and i witnessed a very systematic install which is great and i could tell that they knew exactly what they were doing. For me, this is the only company i will be calling and would probably always request for Lloyd even if i have to wait.

sh
Review №21

I couldnt be happier with my service. If i could give more stars, I would. I dealt with Trey who was friendly, knowledgeable, and just in general a great guy. Id recommend these guys to anyone. Trey is a genuine and great person. Very very pleasant experience. Will be using in future 100%!

Da
Review №22

My furnace quit working over the weekend and did not have to work on Monday. I found Best Comfort Heating and Cooling through a Google Search, and saw all of the great reviews, so I called them. Josh came out later that afternoon and quickly assessed the problem. After an attempt to fix it, he immediately told me of another concern. He was honest with me when he said my furnace was going to be a money pit due to its age (around 20 years old). He recommended that I get a new unit.Although I was not prepared to hear this, I knew he was right. In planning the install of the new furnace, Josh was very accommodating to my work schedule. He arrived right at the scheduled time. Josh and Chris worked quickly with minimal noise/disturbance as they installed my new furnace. It was a rainy and muddy day which was tracked into the room where the furnace was. Josh asked for a broom and dust pan, then proceeded to sweep up the dirt/mud that had been tracked in. He then took the time to show me my new unit, where the filter is located, and how to change it.All I can say is that this was the best service I have received!! I will continue to use them for my heating/cooling needs in the future!

Or
Review №23

Great company. Super happy. Will allways use them. Get Tech Trey.That guy is super smart. Truly the best in the business. Heard that from others as well. Other companies. He was a Wow.

Ka
Review №24

On one of the hottest days of the year my air conditioning stopped working. I called Best Comfort and in less than 2 hours Josh came out and fixed the problem. Josh the tech was very nice and explained everything. I will definitely use this company again & refer family & friends. Thanks to Josh & Best Comfort for a job well done.

Ly
Review №25

My heating system wasnt performing as efficient as it should have been. I was referred to Best Comfort Heating & Cooling. It was the best decision made to date. They were professional, courteous and explained all repairs in terms I understood. The price was reasonable and I look forward to a long term partnership with them since I own rental properties. You wont go wrong if you choose them.

Er
Review №26

Brian Lain and Dan Bade did amazing work on installing heater and A/C. They are extremely talented and friendly. We highly recommend them. The type of service they do is over and beyond the call of duty. This type of customer service is no longer found today. It is nice to know people like them still exist today. We are very pleased with their work.

Ri
Review №27

Simply the best. Three calls to other companies claiming to have 24/7 service. Left 2 voice messages and one who wanted to charge $175 to come out and troubleshoot the problem....and may not be able to resolve the issue because the part may not be on the truck.Then I found Best Comfort. They answered their phone. I described the issue, a preliminary diagnosis was made and, though this may not be for everyone, I was talked through on how to manually light the furnace. My family is warming up and I have an appointment for later this morning to fix the issue. At this point its pretty well understood what part needs to be replaced. I can do that myself for probably $50. But Im keeping that appointment. The time that was spent with me to get the furnace started manually is priceless.Oh, now 4 hours later at 2:45am, still no call back from the other two.Best Comfort is simply the best. Thank you Trey.Tell two friends......Rick 2/4/2014 2:50am

Je
Review №28

Trey came out on a Sunday night at 10:30 pm. Unfortunately my furnace could not be repaired but he was able to make it work through the night until their furnace installers could get here the next morning and install my new furnace. Trey, Lloyd and Matt were prompt, professional, and got the job completed in a very timely manner.I had never used Best Comfort HVAC before but Im sure glad I did and I will do so again in the future! Thank you!(Trey was extremely knowledgeable and I appreciated that he was willing to take the time to explain things properly to me).

R.
Review №29

Needed an AC capacitor for a rental on a Sunday...looked everywhere and drove to checkout this company...the two gentleman provided me with the part and took the time to discuss proper install. Also gave ma a fair price for the part saving me a couple hundred dollars for s Sunday service call. Really appreciate businesses like this and highly recommend Home Comfort. Thank you!!!

Da
Review №30

Best service all around! My air conditioner went out in the evening on a hot Sept.1st Labor Day weekend. Not knowing who I should call, I began searching online for a company that was close to my home and thta had good reviews, I found Best Comfort and decided to call and glad I did. The lady who answered my call said the tech would be dispatched to my home between 8:30pm and 9:30pm. Just prior to 8:30, the tech, Roger, called and said he was on his way. He promptly arrived at 8:30, assessed the unit, replaced the part, checked the freon level and was gone in less than 25 min. I could not be happier with the speed of service, the professionalism that Roger exhibited, and the quickness of the repairs. Cannot thank you folks enough! That is truly great customer service!

Gr
Review №31

Trey is one of the most helpful caring people I have ever been blessed enough to meet. When I was down he picked me up. When I was up he kept me their. Seriously a good Samaritan. If you have never had the chance to meet a person like that and get to know them on a personal level you really need to.

Sh
Review №32

My furnace went out yesterday and I called the previous repair person and received no call back. I looked online and found Best Comfort and the website stated that they were open 24/7. I called at 11 am Saturday morning and was told that a tech would be out between 2-3 pm on Saturday afternoon. Trey showed up within the hour time frame and checked out the furnace. He explained what was wrong and stated that my best option would be to replace my furnace. I knew the furnace was older but not sure how old as I just moved in the house two years ago. Trey was very nice and explained everything and answered all the questions that I had. Trey stated that they could come and replace my furnace on Monday. He fixed it so that it would run until Monday. About an hour and half after he left, the dispatch office called and stated that a tech could come out and replace the furnace between 6-7 pm Saturday night. Brian Lain was the tech that came out to replace the furnace. It took him about 3 1/2 hours to replace the furnace. He explained the warranty, cleaned up his mess and checked to make sure that the furnace was working properly. Both technicians and the dispatch were very friendly and helpful. I appreciate their commitment to customer service.

to
Review №33

I was very pleased with the service provided by Best Comfort Heating and Cooling. They were very knowledgeable and straight to the point, I didnt feel taken advantage of like most services Ive had. They came out right away, the repair man was very friendly and professional. I will definitely use them again if needed.

Ke
Review №34

Great Company to work with! Quick to answer and fix the problem. I was with out heat the coldest day 2 winters ago, I called and spoke with someone around midnight and had a new unit installed the next morning. The cost was the best in the area and the fastest service. I highly recommend working with the crew at best comfort.

Fr
Review №35

Called they came out the next day. They where quick and had a fair price. Then they came and installed my new system the next day and now works great. Sale person was there every step of the way when I had questions even after the install,

St
Review №36

The tech was very helpful and able to diagnose and repair my furnace in 45 min. The only question I have is why did I get charged for 2 hrs of labor? If you have a travel charge, I wish I would have known.

sp
Review №37

Highly recommend Best Comfort Heating & Cooling as well as Brian, the Installer. Brian was absolutely awesome! He installed a new AC unit in my home this past Saturday, June 2nd. He arrived on schedule and completed the job in record time. Also, Brian was very friendly. Yet, not overly talkative at all as he had a job to do. Phenomenal job! Thank You!

Mi
Review №38

This was definitely the best company out there today. Fast and prompt service and fixed my furnace right the first time they where out. Very knowledgeable workers that explained the problem to me in a way that I could understand what was going on with the unit. Excellent customer service from the lady on use phone to the worker at my house. Would definitely recommend there service to all my friends and family and will use them again in the future for any and all my heating and cooling needs.

Ra
Review №39

Very responsive, and came out late at night. Continuing service and follow ups are great, and Trey has personally come out with any questions we had regarding the service. Prices are not the bottom, but for the service provided, we felt the price was fair; it is great to have somebody we can trust in the house, and have the luxury of knowing we can call at any time and get professional service/advice. Thanks Best Comfort!!!

Is
Review №40

Prompt and excellent service. Came out when I needed him on one of the hottest days this summer. We had our AC back up and running in no time!

PK
Review №41

I love these people. Like amazing.Call them. There the best

Ru
Review №42

Trey and his team did a wonderful job installing a new Goodman Furnace and AC unit. Best Comfort Heating and Cooling was very responsive after our 16+ year old AC unit went down. The new unit works great and is much more quiet than the old one. We couldnt be happier. Thanks Trey!

Ma
Review №43

The coldest day and no heat. Josh came out within 30 minutes of my call. He knew exactly what to do and checked other things. He seemed very detailed oriented, checking and double checking everything. I will be happy to use this company for all of our home needs.

Jo
Review №44

This is truly a superior company, great to have in your home and the billing was fair. Sure I could of probably paid less, but I equally feel I would of received less service too. Great company, highly recommend

Co
Review №45

Great people. Our AC was fried. They came out that night, explained the problem, and helped us find a solution. He was friendly and thorough. The install team came and replaced our whole system for a very reasonable price. They were also amazingly friendly, cleaned up, and worked very hard in a difficult space.

Je
Review №46

Just the most amazing people ever, Thank you, they were Great at there job, no games and beyond friendly. The price was very fair and I was shown all the new parts going in and the old parts that were taken out.They explained everything to me, how the parts worked and what they did. I really recommend this company.100% Excellent service!

Mi
Review №47

Great company, I was treated with respect and I felt their honesty. There was nothing simple about my job, but they pulled through and made it happen. You need a good company! Call them, they are truly everything everyone has said they are! I will write a review because it was reviews that inspired me to call. Lets keep doing our part! Great Job Best Comfort, Really Pleased

Sa
Review №48

Ted was our service tech and I could not have been more pleased with the service, he was very thorough and informative when explaining what was wrong with our heater. Quick and efficient job! Will be calling this company for any issues in the future!

Jj
Review №49

Quick response!!! We called for a quote to have our heater replaced and some new duck work put into a room we added onto our home. The price was extremely fair and the work was completed in 24 hours. Even gave a follow up call to see if we were satisfied and we have never received that from a Heating and cooling company before. thanks I will recommend you to everyone I know!!!!!

Er
Review №50

Trey and his assistant were very helpful! They got here as quickly as possible, and they didn’t mess around. He explained what he was doing, and he was out the door in no time. Only charged for what he did, no nickel and dime. Thanks for your help!

Ma
Review №51

We had a new furnace installed by Brian and Trey today. The whole process went very smooth. Brian is very knowledgeable and helpful with answering questions. They had it installed very quickly, too.The price was reasonable, too!Very satisfied.

De
Review №52

I couldn’t be happier with the service from both Trey and Brian. My furnace quit working late at night and within an hour Trey was at my door. Unfortunately, I needed a new furnace as mine was beyond repair, and Trey took the time to explain to me what was wrong which was greatly appreciated. The next morning, Brian arrived within half an hour of me calling to let someone know I was home to install the furnace, humidifier, and new thermostat. When he was finished, he took the time to explain how everything works. He also gave me a great quote to replace the air conditioning when it gets warm. Nobody likes these kind of expenses, but after 20 years, I guess I shouldn’t be too surprised. Thanks to Trey and Brian it wasn’t a painful experience! I would definitely recommend using Best Comfort to anyone!

Gl
Review №53

During the hottest days in early June, I called Best Comfort to come out to service my Air Conditioner. They called me back right away and scheduled a technician to come out right away. My technician the Wonderful Josh Randolph came out and had my air conditioner running in less than a 1/2 hour. Ive been telling all my friends and family about this Company. Its so refreshing to find a Company these days thats so focused on Customer Service and they have No Service Charge!

El
Review №54

Trey was amazing! Heat went out at 2 am in -11 degree weather. He tried talking me through the problem after just getting home from his long shift. After realizing we couldn’t fix it, he made an hour drive to come look at it at 4 in the morning. He realized right away our furnace was dead, ordered it for us right away, and we had an installer at our house by 11 am. The installer was great as well. Made sure to leave no mess and had great taste in music as he worked lol. Appreciate all of their help and appreciated they actually answer the phone 24/7. A lot of companies advertise this but then don’t answer or don’t call back until the morning.

Je
Review №55

I choose this company based on the excellent rating. I was skeptical what company gets all 5s. I have to say I also give this company 5 stars. In the busy summer Trey called me within 20 minutes just to say he got my message. He called again find out what my problem was. It was already after 5 when I realized I needed help. I did not think he could come that night. He was on his way to another call. He was here the next morning. He has been wonderful. Fixed an easy problem and price was not terrible. I recommend him to anyone.

Co
Review №56

Can not say THANK YOU Enough! Right on time, PRICE was GREAT, 2 other companies came out to quote me, and sure they were decent, but Best Comfort really came though, they were not the cheapest price, but they delivered more understanding a better plan on install, and it made since in the slightly more expensive price. I got exactly what I paid for and truly a piece of mind. HIGHLY RECOMMEND 100%.You wont be sorry! I am calling them again in the future as well

Al
Review №57

Had some communication issues on my service call and was quite frustrated, but the owner PERSONALLY called me to help me understand the situation and straighten out my situation immediately. This gentleman is a stand up guy that takes great pride in his business and reputation and has the values I appreciate in a leader. Outstanding Recovery!! Dont guess anymore and stop searching, this company is the right folks to do business with.

Da
Review №58

This guys rocks!!!! We woke up to a house that was at 50 degrees and dropping on the coldest day of the year. And I received a call and he was able to help me over the phone to get heat flowing again. So companies would have used this as a opportunity To enhance the bottom line. All I can say is this is the employee I would want on my staff.Dan

Je
Review №59

Old school work ethics. Quick, efficient and really knows his business! Zack was great! I will hire no one else in the future and have no problem recommending to anyone I know who needs work.

Do
Review №60

Called because the ac was not working made an appointment for the following day and they called back and said they were in the area and would be here in 5 minutes! Charged up my system and now we can sleep comfortably tonight! They lived up to their 5 star rating! Highly recommend!

Pa
Review №61

I have had a furnace and air conditioner installed by Best Comfort this year. Trey and his team did an outstanding job and were a pleasure to deal with. Their pricing for the products they install and the work they do represent a great value. They gave me the most for my money. I highly recommend them for any heating and air conditioning installation and repair work needed.

Sh
Review №62

My air conditioner died and Best comfort was able to come out same day with a new unit. They could of easily charged me more money for the lines that connect my outside unit to my furnace but they were able to pressure test them and save me HUNDREDS!! Thank you!You will be doing ALL my heating and cooling needs going forward.

Jo
Review №63

In the end, the guys (and gals) from Best Comfort made the best out of a bad situation. The techs showed consistent integrity in the face of a complicated furnace repair/replacement. Brian did a great job installing the furnace and went above and beyond by coming back a few hours later to troubleshoot an additional issue. Trey was equally as helpful, making multiple trips and phone calls himself. The folks at Best Comfort have customer service at the forefront of their work and really go above and beyond.

Da
Review №64

Best comfort is the best. I called them and in 15 mins they were knocking on my door and it didnt take very long before the tech figured out what was wrong. The price was right and best of all my wife was happy.

Mi
Review №65

Josh was a professional an very knowledgeable technician! They got to me within 2 hrs of my call to repair my AC! Very very reasonable pricing...an for a Sunday service call I wasnt over charged!! Hoghly recommend

Je
Review №66

Best Comfort is a great company to deal with! Trey gives great, friendly, fast, and HONEST customer service no matter what the problem. He is extremely educated in his field which allows him to diagnosis and trouble shoot efficiently. He is also very quick to respond to a call! I refer this company all the time without hestitation.

Ka
Review №67

I cannot believe the review I read on here where they rated one star. I have used this company over and over for all of my air conditioning and furnance issues. They worked around my schedule and were very efficient and always great priced. Thank you so much for not breaking my bank and keeping things running smoothly.

br
Review №68

Trey was great, very knowledgeable and explained everything he was doing and why. He drove an hour at 11 pm to help us out. Price was a little high, but the customer service was far better than anyone else we called.

Lo
Review №69

We called for a service call on our air conditioning unit at 5pm on Sunday and they were out at 6:45. The tech was very friendly and had our unit up and running fast. Fair priced and very friendly all around.

Al
Review №70

Lost heat on one of the coldest days of the year and called Best Comfort and Trey was out here within a few hours. Walked me through everything step by step as he was repairing the problem. It was evident that he knows what he is talking about and that was much appreciated. Highly recommend this place.

Kr
Review №71

Trey is a down-to-earth guy who will listen to what you need and take care of it for you. Hes a family man, so he knows whats important and will do his best to make sure that when the job is done you are satisfied.

ca
Review №72

Trey is 5 star

Iv
Review №73

Love them. Trey is amazing. Customer for life

Ju
Review №74

Trey was very professional and very knowledgeable. Same day service. Great price. Will be recommending best comfort to everyone i know. Thank you

Ad
Review №75

Love these guys. Call them. You’re in good hands

El
Review №76

Best comfort was on top of it all, really nice and price was fair. I have reliable ac and that was a challenge for my home. Will be using them for my other needs as well.Happy customer!!!

Ev
Review №77

Great experience. I called after hours and Trey came over that night. They offered same night installation if I wanted. Explained the options very openly and finished the installation in a timely matter. A very easy to work with group.

Je
Review №78

BCH&C truly is everything they claim. I had 2 furnaces go out at the same time and it was no problem. They came out and fixed everything at an amazing price the very next morning. Trey and his amazing crew are the only heating and cooling specialists I will ever call again!

Pa
Review №79

Called late afternoon with no functioning heat from furnace, tech (Josh) came out within hour and diagnosed the problem. Told us he would have to get a new board from supply house in the AM. Surprisingly the same evening Trey showed up about 9 pm with a replacement board and after further troubleshooting he diagnosed that the furnace had bigger issues that could become very costly. In the end we decided to go with a new furnace rather than throwing money and parts at a 14 yr old system. By 1 am same night Brian & Trey had the new furnace installed and heat working again. Very satisfied! Thanks Best Comfort Heating & Cooling, and especially Brian and Trey.

mi
Review №80

I cant speak well enough about Trey and his team at best comfort. There we were, 30 below zero in January and the furnace went out. I found Best Comfort through the internet. Trey came out saw how much work we needed to have done because we found out the central air unit went out as well, took compassion and had one of his men get right out and begin working. Tom stayed until 1 am getting us back in business, and warm, Thank Goodness!they are professional, extremely courteous, and will stay with you through the entire process..from diagnosis to completion.Again, I highly recommend Trey and his team, for me and my family they truly were lifesavers in January.thank you

An
Review №81

Trey came out the same day, within an hour or so, and repaired the problems we were having with our furnace. The furnace has been working wonderfully since repaired.He was very friendly and informative regarding furnace and heating questions.He spent time answering all of the questions we had.Would definitely use Best Comfort again in the future, should we have any heating or cooling problems.Highly recommended!

pa
Review №82

Best Comfort is the BEST in the area! Fast and polite service and the prices that beat all others! Highly recommended!!!

He
Review №83

This company is amazing! I called a few companies before I called Best Comfort. The mistake I had was not calling Best Comfort first! The other companies would not come out right away like Best Comfort. Best Comfort quoted me a price and they stuck to it! No surprises! They were fast, courteous, friendly, efficient and most important, affordable! I would recommend them to anyone who has heating or cooling issues!

Ro
Review №84

Jeremy was great we were told we had to replace everything for 5 figures. Jeremy came in and was able to fix our AC. He was professional and we are so grateful. Excellent service!

Mi
Review №85

Trey Durden is awesome.He was professional with a great attitude. They now have a customer for life. I got really lucky it was the first time I had used this company and highly recommend them.

Ra
Review №86

Couldnt be happier with Best Comfort Heating and Cooling. We called them for an estimate to replace our A/C unit at the recommendation of another company. We called in the morning and they were there by the afternoon. When they came out for the estimate, they fully checked out the system and realized we did not necessarily need to replace the whole unit. Zach, the technician that came out, explained how he could fix the problem (at least temporarily). I am so impressed with the companys honesty. They could have charged us to replace the whole system, but instead they helped us save thousands of dollars! We will never use another company again!

se
Review №87

I Just had to write this to tell you how much I appreciate the wonderful service that your Trey did when he came out to my house to fix my heat. Not only was he prompt, but very courteous and had my heat working again in a very timely manner..very professional. I know too many times people write to complain about someone, but not enough people write when someone went above and beyond what their job entails them to do and I really feel like Trey went beyond what was expected of him. Thank you again and I will definitely be calling your company if I need any work in the future and Ill also be telling my friends and neighbors.

Ja
Review №88

Its 9:00 on New Years Eve and the owner himself fixed our heat. After a very long day of freezing and bit of bump, the owner himself stepped up and made it right. Thank you very much!I couldnt recommend this company any higher...... Im sure youll be satisfied. Not too many business are run with this kind of dedication.Thank you again

Ja
Review №89

Definitely would recommend Best Comfort Heating and Cooling to my friends and family! Workers were not only friendly but very respectful. Got in figured out the problem with ease fixed the problem in good timing, and didnt leave a mess like some companies I know. Workers actually took the time to explain in person and answer my questions instead of just leaving it all on the invoice. If I ever have another problem they will definitely be my first call!!

Lu
Review №90

Josh was awesome. We had pozitive a/c (another company) come out yesterday and we paid almost $300 for the guy to hose the unit and tell us we needed a new filter. Josh came today and found other issues and fixed it right away. The house is already back down at the right temp!

te
Review №91

B.C.H.C . IS THE ABSOLUTE BEST.... Our family called around to many places to find someone that could fix our furnace, it was old and kept going out. we called and they came out right away, they are so reasonably priced, very polite, well mannered, and didnt play around . Came in did the job and left, and called us twice to see how everything was going. The man that came was Trey, he actually was recommended by a friend and his service was definitely worth that call.

Ra
Review №92

Wonderful experience! Worked around my schedule and were very friendly and personable. I felt comfortable with them in my home.

R
Review №93

Trey and team were at the house the same night I called when my AC went out (I call at 9pm). They quickly assessed the issue and offered multiple pricing options to fix the issue. the team came back the next day to install. I had my ac back on within 24 hours of it going out. I do not normally provide reviews, but wanted to in this case..... due to the great customer service. Would recommend to friends and family.

Ev
Review №94

Ask for Trey. Great Technician. Absolutely the best and respectfull. Customer for life.

Ad
Review №95

Trey is amazing, Highly recomened! Awesome new store front as well, great to have a Brick and Motor based company! Good luck with all the growth

Ch
Review №96

Trey did a great job communicating issue, replacing Air Conditioner and getting it up and running quickly, while I was traveling and could not be onsite. Great customer service, communication and installation. Outstanding.

Ri
Review №97

I like these people. they were very knowledgeable. and they explained to me the problem and helped me with the solution.they provide me with Prompt service and willing to go the extra mile.

Mi
Review №98

Great, prompt and friendly service from Trey, Jovelle and Destiny. Thank you so much for getting us cooled again.

Ka
Review №99

They are good people. Good work. They do great work

Di
Review №100

I highly recommend this company.Josh Randolph came to my house on time polite and professional. I had work done to my furnace and I am very satisfied with service Josh provided me with . I would Definitely recommend to family, friends and anyone in need of services . I will not hesitate to call for any other services I may need in the future !!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1504 Essington Rd Suite 3, Joliet, IL 60435, United States
  • Site:http://bestcomforthvac.com/
  • Phone:+1 815-556-0660
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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