Cr
Croteaus Transmission Services
165 Oakdale Rd, Johnson City, NY 13790, United States
Comments
D
Review №1

I have been researching them and checking with people about there work. I have been hearing that they are one of the best. I have a Camaro that needs transmission work and am considering sending it to them to do it.

Ge
Review №2

July 2021.Just dropped off my truck. Too soon to really rate them.9/3 Update on my truck and its transmission: Its working better then when I had the factory transmission in it! Thanks guys, youll be my 1st recommendation for transmission work.

Yv
Review №3

Very knowledgeable professional and punctual. A great value. Highly recommended.

Je
Review №4

I went there to have them check my transmission. I also had bad bearings in the right rear of my van. I thought they just did transmissions. They were able to fix the bearings for me right on the same day. Thanks to all!

ri
Review №5

They fixed the issue I was having with my transmission that the dealership couldnt fix. Would recommend these guys

Ri
Review №6

Great repair shop especially for transmission work

Ja
Review №7

My car was running fine until it wasnt. I lost reverse but all other gears worked just fine. I am a very good backyard mechanic. I have rebuilt engines and do nearly all of my own repairs. While I understand transmissions and how they work, its the middle of winter and I didnt want to sit out in my gravel driveway to do my own work. I took my car to Croteaus to have them diagnose what was wrong with it. I figured that its worth the $50. They called me back in 1 hour and told me that I needed a new transmission. $2100 to swap it out with a very used one, (150Kmiles), $3K for a rebuild and $3500 to swap it out with a rebuilt one. When I asked what diagnostics were performed, I was told that they started the car and drove it around the block, they checked the transmission fluid level and hooked up a scan tool(My daughters know how to do this). I had already done these very basic and simple checks and told them that there were no codes and that reverse just stopped working when I brought it in for service. They didnt take anything apart and really had no idea why reverse had stopped working. When I asked the older gentleman about other possible causes, his statement was, I dont work on those types of transmissions so I really dont know. So you know, a bad valve or check ball within the valve body is easily seen by taking the Bottom cover off and would have caused the same symptoms. They didnt do that. Sure, rebuilding the transmission will fix the issue because you just replace everything. Stating that a rebuild is needed, when they dont even know because they didnt check it properly. Because it is currently only single digits outside and I dont have a garage, I decided to go a different route. I called Dons and picked up a good used transmission with 60K miles and a 6 month warranty for $525 with free delivery. I then called Damascus Services and asked them how much to swap out my transmission - $450. So, for $975 I was able to get my transmission replaced. Croteaus wanted more than twice that for the exact same service. Mind you, we arent talking about twice the cost of a $10 or $20 item. We are talking the difference between $1000 and $2000+. I have been working on my own cars from the age of 14. Im 53 now and am tired of places like this ripping people off. Stay away from them. Damascus Services, while a bit out of the way is the place to go. Croteaus thinks that because they are the only transmission place in town that you have to use them. Show them that they are wrong and force them to change the way they do business or dont give them any. In my opinion, they dont use common sense, they over charge and they are only in it for the $. They dont really diagnose anything. There are over 800 parts in your transmission and one of them breaking does not mean you need to rebuild the whole thing.

Ka
Review №8

Great place

Wi
Review №9

Very helpful... Great people...

Jo
Review №10

Top notch service. They do great work that is done on time. They warrantee their work and stand behind their work. Top notch service.

Ma
Review №11

Always good fair prices

Ra
Review №12

Ive had a few cars worked on here and have always been very happy with the results. I Highly recommend this shop.

Da
Review №13

Absolutely great customer service. Couldnt be happier with professionalism and willingness to provide assisrance.

Be
Review №14

One of the worst experiences possible. Dropped off my car and they never called me to inform me what was going on. Had my car 2 and 1/2 weeks and only called when they wanted money. Would never recommend them to anyone

Er
Review №15

The people at Croteaus know their stuff. Friendly, professional and clean establishment. Very knowledgeable and helpful. I give them a very high rating.

Je
Review №16

Scott is my go to Mechanic

Information
16 Comments
4.4 Rating
  • Address:165 Oakdale Rd, Johnson City, NY 13790, United States
  • Site:http://croteaus.com/
  • Phone:+1 607-797-8553
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations