user
Laundry Factory
125 18th St, Jersey City, NJ 07310, United States
Appearance
Laundry Factory

Comments
ma
Review №1

Old machines washer/dryersNo ACNot good pressure waterThe only good thing from this laundry is the lady working there shes lovely

Jo
Review №2

THE ONLY GOOD THING.....FREE DRYERS SO YOU SAVE 40% ON LAUNDRY. Its worth the price. JUST swich dryer/washer if its not working... I personally saved $5 on 2 occasions but i switched dryers. NOT FOR PEOPLE WITHOUT COMMON SENSE... Or ask for help 😂By the way i went right next door to popies with the 5$ and got a breast for 3$.

ja
Review №3

Always count your quarters if you asked a change cause is missing 2quarters @ a time : They don’t even know about quarters ; lol : They need a better customer service people :

Pa
Review №4

Very convenient, local laundromat with great staff. Best part? Dryers are free. You pay nothing to dty your clothes.

Vi
Review №5

The staff here is really nice and the prices here are great!

Ke
Review №6

Worthless machines out of services. Dryers cld .25 for 7 minute and you got 3 minute cooling down dont bother.

Am
Review №7

On the website it says open at 6am..but they really opened up at 7am..

PO
Review №8

This was my first and last time here! The machines controls are all broken, the dryer doors don’t shut, no signs stating free dryers, bathroom is filthy, no AC except for a dirty disgusting fan only blowing on workersWho never owns this place should be ashamed!

Ch
Review №9

The worst machines always broken

J-
Review №10

Grubby, faint urine smell in places, free dryers but many dont work or in unsafe condition (dryer 31 spins while door wide open, no interlock), vending machine sells expired soda, $2 for a diet pepsi expiry Dec 2018 in Oct 2019, nobody on duty to complain to.Laundry carts shabby.Place makes my skin crawl. Needs a deep clean and new machines or a proper maintenance regimen.

Ma
Review №11

Its a little far from where I live but we still do our laundry here! Their drying machines are free plus the stuff is very friendly and helpful! I HIGHLY recommend it!

na
Review №12

Horrible over all, dryers never work no wonder they are free !! They say last wash is at a 7pm but always refuse to take customers when they arrive at 6:30 . I would take my money else where !

Mi
Review №13

Easily the worst laundromat Ive ever been to. Several of the washers were down, 1 of them had powered bleach packed in, another had fabric softener died up inside. 2 of the dryers I tried to use just ate my money. The others I used kept giving me free drying time. Most all of the dryers had the selections panels busted up. Not sure why this place is so busy, maybe people know about the secret dryers that keep giving you free spins?

D.
Review №14

Everytime I go there, its always a machine broken...come on !!

Ju
Review №15

I come here to do my laundry. Its close to my home so convenient for me. The staff is helpful when I have a question and Ive never had a problem with anyone who works here. The only problem is the machines, most of the dryers do not work, it is free dryer so most people use as many as they can at once. Also the washing machines arent so great, cant put any downy in some of the machines as they are clogged in that area. For the most part its a good laundry mat, but come here on the weekdays because on the weekends it is always super packed. Even on weekdays it can be packed but I guess learn a good time. Usually early in the morning or around 9 pm is good times.

De
Review №16

On several occasions the door is locked before the last wash and the attendants do not come to the door. Why have a particular time and continue to lock the doors early?Also I think it is a safety issue that the attendants lock you in and you have to wait for them to come unlock the door to let you out. My experience is not a satisfying one with this place of business.

Th
Review №17

The place is friendly. Most of the machines work really well and the dryers are free!! The only issue I have is that Im here on a Tuesday at 6:30 am and the place is closed. It advertised to be open at 6:00 am everyday. They shouldnt say they will be open if its closed with the lights off.

He
Review №18

Nice Place to wash clothes 🙌

Sa
Review №19

I had left a shirt on top of the washer and came back to it being missing. I only realized when I left. Once i called about the incident, the owner decided to start ARGUING with me, gaslighting me and telling me it was never there. On another note, their machines leave your clothes with a strange scent, the owner is incredibly rude, and the place is super unsanitary. Never. Again.

Xi
Review №20

Prices arent bad at all, dryers are free and the place is clean BUT, the customer service there is HORRIBLE. Very rude employees with nasty attitudes. They should really work on that.

TJ
Review №21

The most run down establishment Ive ever seen! New ownership needed ASAP

La
Review №22

The attendants dont speak or refuses to speak English, and says she doesnt understand English, thus making communicating impossible. Theyre kids are in here kicking a ball around that almost hit me multiple times. Theyre using all the dryers for washing other peoples clothes and pointed to the paid dryers to tell me to pay to dry, while they monopolize all the free dryers. Where is the owner when you need them?!

La
Review №23

Love the free dryers, but id love it more if it wasnt such a long wait to get one that works...

St
Review №24

Great place to go to take care of laundry

ta
Review №25

The dryers are free, but they are also really old and they charge more for washers. I still go here when I’m short on time so l can do a target run while my clothes are in the wash

Ma
Review №26

This laundry mat is neglected. The washers and dryer are run down (fabric softener not released into the wash & NO heat in most of the dyers). I had to change dryers twice. They claim its FREE drying however the price of the free drying is built into the $6 washing machines. Therefore no excuse. I came here because it was convenient this particular day. My first and last time. Dont waste your time, take your money elsewhere.

Je
Review №27

No complaints. decent quality. the dryers are free and theyre open till midnight.

AN
Review №28

Well this is a case from last year when I put my clothes in the dryer and went out for a few minutes. When I came back, I see that there are somebody elses clothes in my dryer. Maybe someone took them out but when I asked the employee she said she doesnt know anything and cant help me with it. I wanted to talk to the manager/owner but they keep on telling me a date when he would be here but he never was. So I lost my clothes worth about a $1000 and all I wanted was to watch the camera to see who took my clothes as it was my mistake too that I went out in the parking. I should have stuck to the dryer. But they did not show me the recording. So I guess maybe its them who took the clothes.And the employees use up all the dryers themselves and leave nothing for the customers.

Jo
Review №29

This place is dirty as hell. On top of that employees are super rude. Just stay away.

Mi
Review №30

Good place to do a quick load of laundry.

Ba
Review №31

I use the drop off service for big items that we use in my business. They are always reasonable with cost and timing

Ro
Review №32

Nothing ever works! the younger girl that works there on Sunday when I go is always on her phone while her kids are running around bumping and stepping all over you, kicking a ball up and down and she does nothing but talk on her phone! I put my clothes in the dryer while she’s looking and says nothing about the dryer not working until I ask her, I had to tell her to put a note stating the dryer is not working you think she would have done it nope she looked at me like I’m crazy continued to talk on her phone while someone else did it

Bl
Review №33

The review from sept 08 was correct at the time. We went in January or March of 2009 and the laundromat had just reopened, unofficially, by new owners. Most of the machines were broken, and the new guy was going around the place doing an inventory of his machines. He aplogized for the condition of the place and said they were in the process of fixing the place up. We drove by the other day and saw the place looked cleaner and the out of order signs were off of the machines nearest the entrance. Were going to give this place another try in the next few days. Will post a review when we do. Hope its much better, as the location is good and the place is large.

Zo
Review №34

Very good and clean to do wash

Ra
Review №35

I do not recommend this place. Most of the machines are broken especially the dryers and there are not enough carts for everybody.

We
Review №36

I washed clothes there and left them behind. When I realized and went back the next day someone had stolen the clothes.

Ja
Review №37

Go some where else, dryers are free but youll be the there waiting all day for clothes to dry. Place is dirty, lot of machinesnout of order and not enough laundry baskets.

An
Review №38

Everything is broken! And price soo bad!!!!

La
Review №39

Just a matter of time before this location will be closed The best thing about this location is it’s free dryers if you can get one because it’s always crowded and dryers are limited floor is always dirty with trash bathroom smells never any are tissues or hand cleansers attended doesn’t speak English but if you have to it’s a way to go I guess 👀

I
Review №40

Well place is resonable ...no waiting for machines

De
Review №41

Small machines are three dollars but dryers are free!

Ja
Review №42

The hours of operation arent correct, states that they are open till 12am but they have a paper sign saying last wash is at 10pm and they start locking up before. This needs to be updated

Jo
Review №43

Machine are always broken nothing done about it.They dont care.😒😒😒

La
Review №44

Great for laundry

Va
Review №45

Its nice

Vi
Review №46

Good

De
Review №47

Free Dryers

Ra
Review №48

More machines

HB
Review №49

Smelly

Ke
Review №50

Free dryers

Information
5 Photos
50 Comments
3.2 Rating
  • Address:125 18th St, Jersey City, NJ 07310, United States
  • Phone:+1 201-876-8700
Categories
  • Laundromat
Working hours
  • Monday:6am–11pm
  • Tuesday:6am–11pm
  • Wednesday:6am–11pm
  • Thursday:6am–11pm
  • Friday:6am–11pm
  • Saturday:6am–11pm
  • Sunday:6am–11pm
Similar organizations