They can get pretty busy because “when you’re great, everyone wants you”. But Rich can usually manage to fit your schedule, with honest and fair pricing for the services and a job done very satisfactorily. Overall this company offers a great value. I’ve used them several times and plan to continue.

Great business and crew. This is my 2nd time hiring them and I will do so again in the future.

Didn’t remove stump; won’t return calls; filing a Better Business Bureau complaint b/c now we have to spend more money for something they should’ve done before our sod can be laid.

Big City cut down 12 trees in my backyard and grind down the stumps. Owner was very easy to work with and responsive to messages/questions. The cost for the service was a great value, and they cleaned up before they left. Very satisfied.

Rich and his crew were extremely professional. Did an awesome job removing several large palm trees around our pool area. Will certainly use them again in the future.

Great experience working with Rich and his team for a huge live oak that we had leaning over our house. Communication was excellent, easy to reach via phone call or text which made correspondence faster! I always got an answer or a phone call back within a few hours.Rich set clear expectations, arrived on time and took care of the tree within 4 hours. The guys did a great job cleaning up the work site and leaving everything in good condition.Pricing was competitive compared to other quotes we had received, and Big City Tree came recommended by friends and neighbors in the area. They did not disappoint!

We highly recommend this company. They arrived on time and the work was completed as agreed. The caliber of the work was excellent and the clean-up was thorough. As a bonus, they were the least expensive of the four estimates we received. Rich and his crew were great.

Excellent Company. They did exactly what they promised in the time they estimated and at the cost they estimated. There cost was very competitive well worth it!Rich and his crew were very courteous, knowledgeable and always concerned about the quality of their work, the safety of all involved and our satisfaction with their efforts.Finally, their clean up work was so through other than the, now gone, tree limbs you wouldn’t know they had been there! I highly recommend this company!

I received free mulch from this company and just because they were professional in handling this I will definitely use their services in future as well as recommend them to those wanting great tree company

With so many good reviews on this company I was excited to contact them to set up a estimate to have tree work done.I contact him Friday May 17th, via text and he said he could come out Saturday May 18th between 12 and 1.I have a tight schedule the entire day but allocated the time for him to come on the time he set. Well, the 17th comes and I waited up until after 1:30 then texted him; to see if this guy would want to reschedule. As I write this it is now 2:30 p.m, no text reply or call...I never received a text back or a phone call. As a final effort to give the guy a chance I called him on the phone. He did not pick up so I left him a voicemail stating I would give him this review and to cancel the appt.People have busy lives just like Im sure the this business owner does but when you set an appointment which YOU (the business owner) selected the time for and you cant make it... things come up (personal or otherwise) and that is part of life, however, please have enough courteousness to update your potential customer. As a former business owner this is how you survive and thrive 101.It may just be an estimate but who knows what kinds of business might have come from it. Any Customers time is just as valuable as your own wouldnt you agree?People have other things to do besides track you down wondering when or if you will show up.If you are reading this and trying to decide on a tree service... strongly take my review experience into consideration with this company so you can save yourself from these time wasters.