Thank you Rhonda, Allen, and Andy for excellent service today! This is the second time in the last month Ive stopped in for help with my vehicle and received consistent GREAT customer service.

Received great customer service from Benny! I had a dead battery that needed swapped quickly before a meeting I was going to. He removed the old battery and installed the new one and had me out of there in 20 mins, and the battery was covered by the Autozone warranty which was a nice plus.

Perry and Sam were both awesome, at different times tonight, when I had to visit inside the store multiple times this evening for multiple issues. I needed a break light, which was handled by a simple question I had about the bulbs I found in my glove box, and Perry came outside to assist me in looking over my break light when I was testing them. Then Sam assisted me when I went back in to get a universal joint for my truck. Thanks for all of your support this evening for my minor purchases. Yall deserve this 5 ⭐⭐⭐⭐⭐ rating and awesome review

Not enough workers on duty, lines always long and waiting time too dang long.

A1 has the best service I have ever had at any parts store Thats right A1 service

Went by Jacksonville Arkansas Auto Zone on North first Street. I a store employee named Darius L or Demetrius ( sorry been busy and can’t remember exactly) he asked me if needed help. I asked if he could test my battery. He did this immediately and tested it running and shut off. He also was able to order a cabin air filter for my car as they were out of that one. Very professional and helpful person. Thanks. The store was very organized and clean.

Purchase some air fresheners they have some on sale at a good price, worked well in my truck. In and out quick.

Rude customer service skills rather stand behind a counter than help me the customer find a part I was the only customer in store with two employees

AutoZone in Jacksonvilles a good spot friendly people willing to help you and for used to scan tool.

Easily found what I needed the employees were nice. One was so nice that they helped me to buy my part since I was having trouble with my card

Helpful staff and very knowledgeable.

I asked them to check why my check ingine light was on the man said i need to go plug the thing under my steering wheele and bring it back in.... Siiiiirrrr i know nothing about cars so when u said to go plug it in it took me 45 min to figure out where had to google search and watch a whole youtube vedeo just to figure it out..

Disappointed.. needed engine checked, the plug in little readers didnt work and dude just gave up on me after that

Well stocked, friendly service.

Alan is awesome. His whole team is well trained and ready to help. They go beyond for the customer!

I love it when you dont know why engine lights on you pull in and they give you machine to hook to car and it tells you whats wronge

Great store always friendly

Friendly. Fast and super helpful

Rhea was a tremendous help this pm: she checked my cranky battery and suggest its the alternator after testing the battery! Then she checked my air filter. ( had to unscrew top and find motor size) after my oil change whilee traveling was out of stock; got that in and tightened down. She also advised not to travel or drive on it ( a2007 Chevy truck). Its so nice to see a friendky, bright, helpful women in the auto field. Your great Rhea! keep up the good work.👍😊

Good 👌👍

Great customer service

Really need to talk to a salesperson but they were nowhere to give me help, I found what I needed quick and left maybe next time they will stand up and offer and extend a helping hand. Thank you

Pretty bad experiences twice in a row.•Store manager Allan F Was very rude and unhelpful.•Parts from Memphis took twice the time to be delivered.•Parts arrived defective.•Twice we had to track the packages our selves and tell the store they had been delivered before they would hand them over.In early April I was visiting my family and working on my car before heading back home. They said a part would be in the next day by 3 PM and it didnt, which I can understand happens sometimes. However, when the part finally did come in a day late, no one called us even though we had stopped by and called multiple times the last two days checking on it.Since the part was late I wasnt able to install it before having to head home. I came back this week to actually put it in and found out the brand new part had a major manufacturer defect. They agreed to replace the part but again it would have to be shipped but would arrive the following day.We called after the morning and afternoon part delivery times and were told that it had not yet arrived. Finally, around 4 PM we went to ask in person when the store manager, Allan F, said if we didnt receive a call then the part wasnt delivered yet. We asked for the tracking number and Allan said he would have to help the other customers before getting to it. Around 10 minutes later he gives us the number that quickly confirmed that the package was indeed delivered earlier that day.From beginning to end all of out interactions with the store manager were unpleasant. He didnt seem concerned that we had experienced multiple issue at his store over the course of two months and continued to be rather disinterested and rude.After all of this we drove the .5 mile to OReillys to get the rest of the parts we needed. In contrast, we ordered a part at 12 and picked it up at 5 with no nonsense.I would also like to add that the rest of the staff was friendly and helpful.

Ordered a. Paint for car touch up

Simply The Best

The part manager is very rude roles his eyes and argues with you about the part you need . Will not be back!!!!

I recommend Autozone parts

Great people friendly fast and knowledgeable

Best place to get your parts

Had a battery issue, the gentleman checked it and it was a bad battery. Go a new one and he helped take the old one and and put the new one on.

Dude had a additude and was kind of a jersey at customer service.. definitely gonna shop with Orioles first next time I am not getting what I need from Autozone. Even reading other people reviews says the customer service things happened more then it should happen. But if its the only place to get it then I have to and OReilly is a bit cheeper too on so.e things. Always lime to price them anyways but I wont no.more if I keep getting thag kind of service.

Always great folks, ready to help anytime. The prices are not bad either.

Well I normally love it but I went to get brake pads and went in got the and paid with my card and the guy in charge came over and took my items and said I need ur receipt witch I had emailed and told me I need the card and my Id to get

I love to go to AutoZone great people very helpful very polite

Do not buy the Enconocraft battery from AUTOZONE the warrantys posted do not apply to this battery its a 90 day warranty i bought one less than a year ago for 79.99 plus tax does not hold the power of a double D battery now the salesperson seem to have a smirk on his face when he told me this find some where else to shop i know i will

The customer service is horrible and very rude from the guys who work here. If they don’t like their job, just quit! And they are not helpful at all... they don’t even bother to ask you do you need help.

I rate this place a 10 they help me and found what I needed

I never went there, I was just working nearby.

Andy/Andrew is extremely helpful and knows his cars. He will explain everything to you and the difference in oils for example he has the best customer service skills I have run across in a long time

Got what I needed with excellent customer service

Sometimes assistance is needed lol

Friendly staff, well organized

Experience depends on which associate it helping you. Usually I have a good experience, but I get a vibe that employees are having trouble working together. Thats awkward. I do appreciate they keep my info in the system, and check my battery free of charge, and even put it in for me.

Ive spent many days in and out, kind helpful staff and quick delivery on ordered parts. Tools and accessories for all purposes but fluids and basics were over priced. Walmart across the highway much more cost effective for fluids and accessories

The store is very organized and well laid out with signs that tells you what is on the aisles. It is well lit, so shopping is not a problem, and auto parts are available for ordering if not already in stock. Usually available the following day. And if you need to have your vehicle checked out for problems they will do it free of charge. They have solved many mysteries for us over the years. I have no idea how the auto parts compare in price, but the other things in the store are quite reasonable, and if a few cents higher than Walmart, it is worth not having to deal with the nightmare of going there. I love the store and I hope you will choose to check it out.

Was great. Service was extraordinary. Good people!!!!

Overcharged for parts I apparently didnt even need. Went to Oreillys and they gave me parts for $100 less and even installed it for me.

I didnt go in my husband did, but everyone we use always deliver greatness. My favorite auto parts store!

Very helpful staff. They pointed out some values I had not seen and knew their way around a vehicle, they were not just counter jockeys.

Easy and competent customer service

This AutoZone is the one I will use whenever in need. John was so very helpful, polite and professional. He did go above and beyond to help us get what we needed. Thank you John for your exceptional character, it is truly appreicated!

Pretty good service.wish they would put a refrence book back up for looking up oil filters & gotta love the rewards card.good specials on oil & filters.my go to place by far.if you get good workers its all good.

Very helpful. Didnt have what i needed but tried to help anyways

Rude service. The staff need training on customer service for real. They know people need parts so they forgot about the nice people down the street at the other auto parts store.

These guys are awesome. Even though the store was busy, they took the time to answer the questions that I had, and helped me to find the problem so I could fix my car. Thanks to the Jacksonville store!

Tensioner pulley went out. Broke the serpentine belt too. Had the parts in stock. Even needed help getting the belt on. They came out and helped hold the bar so I could route the belt. Great customer service.

Great place to find basic car needs. Great customer service. Had to get my car battery checked and they offer that as a free service. They were able to guickly resolve my concern and help install the new battery cause with a toddler in tow and being pregnant, car issues were the last thing on my mind and definitely not my forté.

The staff was friendly and we were helped immediately. I would say we talked to one of the assoiciates and was in and out within 5 minutes. Very knowledgeable!

They are the best thing better than a man in my life!! So.helpful!! My go to.auto.shop

Awesome company and employees

Like the store and options, friendly staff. Wish other shoppers would adhere to social distancing.

Theyre always so helpful and kind. And they know their stuff.

Got a set of wipers, one of the salesman helped install them.

Great group of people working very hard thank you for at least acting like you enjoy your job.

Awesome workers got what we needed fast and they were friendly keep up the good work

Employees are always helpful! Great stock of parts!! My favorite place to shop for auto parts!!

Helpful

Beni is awesome, always professional and good advice, highly recommended

The associate that helped me was helpful and very nice.

Surprisingly, they actually had my part in stock.

These guys are the automotive experts and they have the parts you need. Awesome store.

Friendly customer service, but didnt have what I was looking for

Given the wrong part and sold a lot more expensive part didnt fix the problem

Great parts store with friendly staff. Looks great inside an out.

They r knowledgeable and they had what I needed friendly people

Very nice people help me out with running a free diagnostic on my car and of course what was wrong with it was a dealer item only so now its got to go to dealership to get fixed

Nice staff and very helpful. Will continue to take my business there.

This is the only parts place that I use. Why use any other AutoZone is the place.

Cabot Auto Zone cares. The lady and cant remember his name are Terriffic

Excellent service easy to find what you are looking for

The employees at this Auto Zone are very helpful.

That place help me in a good way

Staff is helpful and priced are very affordable

Friendly people. Very helpful

They are helpful but could be a little light on there prices

Good Autozone. Well stocked and helpful employees.

I seen some good auto mobile tools, oil, wheels, anything that you need for your car.

Got in and out real quick. Customer service was great.

I am always at the store

Not as knowledgeable as they think they are

Always Good service. 😁😁

Helpful friendly employees clean store well organized

Very helpful people who work there.....

Allen was quick and knowledgeable about what i needed

Go here before you get the car repaired. A lady mechanic put on my battery. She knew her stuff.

Good people

Great folks there always helpful

Staff was very friendly and willing to help.

Funny people there always helpful...

Good place to get windshield wipers