Best inflatable company in Jax. Josh and his team have been helping with our backyard 4th or July Extravaganza for 2 years in a row. He is professional, courteous, and makes everything very easy when it comes to set up and break down. We rent the BIG slide and it will NOT disappoint! Kids and adults slid from 3pm until dark and would have gone longer if it wasn’t for the fireworks show we put on. These slides are very well maintained and very clean. Thank you Coastal Moonwalks for running a great family owned small business that provides exceptional products and services.~Bryan Horn
The bounce house/water slide was great! The delivery pick-up was not within the expected window, but we were okay with that. The one issue that bothered us was with how the company put the stakes in the ground. Unfortunately, the crew did notice that as they were hammering one of the stakes, it was being drilled into a tree root underground. We ended up having to dig up a good chunk of the surrounding area to get it out. They, of course, wouldn’t have known what was underground, but for them I think a lesson learned would be to stop driving the stake if it is met with significant resistance.Overall: Great bounce house. Great slide. Limited water pooling in the yard. Some damage to lawn due to staking removal efforts. Nearly on-time delivery/pickup.
Hired coastal moonwalk after our initial reservation backed out 1 week before our event. Josh with Coastal Moonwalks did great - on time and excellent service. Kids had a great time on the slide. Great service and great company. Will definitely use again.
Great experience! The team was organized, on time, professional, and communicative. The kids (8 to 10 year olds) loved the he bounce-house water slide combo. A positive experience all around.
We had a great experience! Arrived early and the kiddos got to enjoy some extra time bouncing. It was clean and in great condition. We will definitely use Coastal Moonwalks again!
Great experience! This is our second time renting from Coastal Moonwalks. Prompt efficient set-up! My daughter and her friends had a blast.
Coastal moonwalks did not disappoint as usual. From start to finish they are easy, reliable, and Proffessional. Their prices are perfect, they show up on time, and have clean quality inflatables. My daughter and her friends had an amazing time for her birthday party. Thanks agai. Coastal moonwalks! You never disappoint. I’m a repeat customer through the years.
They were great to work with and my grandchildren absolutely loved the bouncy house. Thank you so much will recommend to others.
This was our second time using Coastal Moonwalks and another great experience! Easy to order, great communication, on time, dependable and CLEAN! Thank you for making our party a success.
Such an easy process! Everyone we interacted with was so friendly, and the bounce house was like brand new! I would recommend this company to anyone, and would definitely book again!
Fantastic experience overall! Great at communication, scheduling, arrival, cleanup, setup, etc.We rented the large inflatable slide and it was amazing! Clean, fun, in good shape, etc.Would highly recommend and will be renting again from Coastal Moonwalks in the future!
Amazing slide. The set up was great very professional and overall a fantastic experience. Will definately use coastal moonwalks again !!!
We booked right before COVID hit. We asked for a refund and were told we could just have a credit. No mention of extra fees were mentioned. When we were finally able to rebook the following year, we were charged more money. I believe this is underhanded and bad business. The person who brought the bounce house was grouchy and disgruntled. We will not use them again. Be sure to read the fine print and ask lots of questions!
Wow, so happy with this company! They are so professional and they have a huge selection of amazing bounce houses for so many occasions. The set up crew was on time and efficient on the set up. Thank you!!
Excellent service! Easy scheduling with on time delivery and pick up. The employees I encountered were all respectful and hard working. If I need a bounce house in my future- it will definitely be through this company! Highly recommend.
Absolutely fantastic it definitely made the birthday party!The guys from coastal were very professional set it up easily and we’re back when the party was over And had it taken apart in 10 minutes.Can’t recommend them enough for your next party!
Great experience renting the Monster Truck bounce house for a birthday party. The bounce house was in very good shape. The company was easy to work with, and the customer service was excellent, and set up was timely and convenient. I would definitely rent from them again!
First class operation
Ordered the Luau Bounce House for a large community family event. Communication with the company was excellent either using direct phone contact or e-mail. The company worked with us for flexible delivery and pick-up as our event was under 6 hours of use. The Luau Bounce House was in excellent shape, very clean and easy for all ages to enter/exit. Our community will definitely use them in the future.
This company is The best! They are professional,and have excellent customer service we actually rented a slide/bounce house for a family get together which was a huge hit for everyone. They were so helpful with helping me decide which one to choose and the delivery service was Great-right on time and quick! Their equipment was easy to use and Clean! Will definitely be using them again!
They were very good at communicating. They arrived on time!
The reason they are getting one star is a poor customer service. The day before our rental I got a call with the question if they can bring the bouncy house a day earlier between 3 and 4 pm I said cool and thank you very much and rearranged our plans. It was raining so around 4 pm I called and they told me that they are about 40 minutes away, 20 minutes later I got a call and they said that due to rain they will bring the next day as I originally scheduled and because they already promised us to give extra time the guy talked to his boss and we can keep it till Sunday night, the Party was on Saturday. I said thanks again. On the day of the party I asked them to let me know when they are planning to pick it up and that I was told that we are keeping till Sunday night. The guy told me that he will text me that night. I didn’t get a text. It was raining whole day of the party, kids still enjoyed it though. On Sunday we blew it up to let it dry and left for a few hours in the morning. As soon as we left I got a call that they are coming to pick up a bouncy house in 20 minutes... I asked what happened to the owners promise to keep till the evening and I was told that plans changed and they need to clean it up. I said ok, but felt very disappointed at the whole situation. To be clear I never asked for additional time it was offered to me twice by the company, I had to rearrange my plans, get kids exited and upset. I called and talked to Josh my whole intention was to let them know that the whole situation wasn’t handled right and I’m not planning to post this review, but instead of simple sorry for miss understanding I got a very heated response and poor customer experience. I have to say this place is cheaper than most so I guess you get what you pay for.
Excellent experience. The drop off was right on time and took about 15 minutes. They explained how to turn it on and off. Next day they returned for pick up and were gone in 10 minutes. Will def recommend and use them again.
I rented a bouncy house combo for my son’s birthday party, last Sunday, March 8, 2015. I must say nothing but great things about the service and the product. I called first time and had a great introduction with a smile in the voice of the person who picked the phone up. I got all needed information and booked a bouncy house at once. Delivery was confirmed, on time, and with a nice customer service of the delivery person. The bouncy house was nice and clean. Thank you helping me to make a great birthday party for my son!
My sister and I have been customers of Costal Moonwalks for over 4 years now and could not be happier with the quality of the moonwalks/inflatables. They are extremely helpful and professional. We recommend this company, and if I could give them more starts I would!
Thank you so much for helping IATSE Local 115 have fun during our labor day event. on time, quality and fun for adults and kids was a complete package. You guys are an excellent addition for a picnic! definitely coming back for more!
I have rented from a few party supply / bouncy house companies in Jacksonville over the last five years and I cannot say enough positive things about this company. Not only do they have a great selection of products, but they also have an incredibly professional staff who cares a lot about safety. I would highly recommend this company to anyone looking for an honest, reliable, friendly company for your party supply needs.
Very clean equipment; great selection; easy online ordering process. Coastal Moonwalk was very timely and allowed us to have the bounce house for plenty of time. All the kids enjoyed it! My daughters birthday party was a BIG hit, thanks to the great bounce house/slide!
We rented a bounce house for a childrens birthday party. The day before the party we realised we needed more chairs. I called up Josh again, and he was able to add the chairs to our order with no problems. They delivered and set up everything on time and they returned on time to remove the items. Excellent service. I would definitely use them again!
We love this business!!! Everyone is so nice and very helpful. Excellent quality bounce houses for a great price! I highly recommend them! We use them for all our kids parties or family events!
We started using Coastal Moonwalks 6 years ago at our first childs second birthday. We have since been making them a part of our birthday celebrations for all three of our boys. CM has a wide range of fun for the entire family!CM provides priceless memories for a lifetime!
We have used Coastal for our church events and have been very pleased each time. Their delivery/set up team is awesome. Thanks Justin, you are the BEST!
Josh was awesome at helping me get a bounce house for my nephews birthday! I didnt use the delivery service and opted to pick it up myself; Josh was onsite beforehand and was there to help me load it into my vehicle and provide me with all the information I needed to have a fun and safe party! Very professional, easy to talk to and fun...cant wait to rent from Coastal Moonwalks again!
We recently rented a bounce house from these guys; we were so impressed with the level of service, professionalism, and overall quality of the bounce house. I would recommend Coastal Moonwalk to anyone who wants to create a special event for their kids. We will definitely use again in the future.
Great costumer service! Needed a bounce house a couple days before a huge party and Coastal Moonwalks was awesome! Everyone loved the fire station. Great quality, they did a fast set up and clean up, and everything was right on time! Will be back!!
We were pleased with every aspect of Coastal Moonwalks. From the promptness of arrival to the cleaning and then wiping down of the equipment after set up. I would recommend them to others and plan on using them again when needed. Thanks, Coastal Moonwalks & Inflatable Games!
Me and my girlfriend went to pick up a bouncy house for our daughter first birthday wanted to make it special when we arrive we went by the internet address witch they moved so was driving in circles . When we finally arrive we park and one of the employees said you know you can get towed for parking here . All ready giving me a bad impression . We said we are here to pick up a bouncy house he said well u need a reservation. I said I have one . He walked away rudely and call his boss then I spoke with him and I had the times mix up witch the owner was nice and explain it to me . Then I gave back his phone . When I was getting in the car he gave me a nasty look and said have a nice day in a mean way . So I was going to show up later at the right time to pick it up but decided not to because how rude the employee was I didnt pick up phones calls or anything and lost my deposit . Just by the way I was treated by the employee . I felt like he didnt like Spanish people in a way because we pull up in a truck to fit the bouncy and he intimately Locked the front door to the place. If he was nicer I would have came back but from the start he was rude and didnt want to spend are hard on earn money there . We was stress and didnt need rude people I was hoping picking up the bouncy house wasnt going to be a problem but guess not . We ended up getting a last minute bouncy house somewhere else and the kids were happy and we got good service. Would not drive far for rude employee I wish I remember his name but I dont i know he was talk white with blonde hair and was wearing shades that day .
This will be the 3rd time renting with Coastal Moonwalks. Always a great experience. The staff that drops & picks up the equipment are very friendly & accommodating. Rented waters slides, snow cone machine, chairs, tables, obstacle courses. Always in great condition. Wouldnt rent from anywhere but Costal!
Very dependable company when it comes to showing up and delivering on time! Friendly staff and easy to make a reservation. I would highly recommend Coastal Moonwalks to any one in need of an inflatable bounce house or waterslide. Thanks again.
Attended Freedom Fest over the weekend where Coastal Moonwalks support this even every year. They do a phenomenal job at being ready and clean! Also, special thanks to Austin for keeping these running the entire 2 day event!!!
Great customer service. needed 2 bouncy houses on short notice and Josh came through for us. very dependable and great product.
If youre having a party, then you need to talk to these folks! They are very helpful / professional and have lots of bounce houses, slides and fun ideas for your party! Theyre great!
Clean, well maintained bounce house. Very professional service. Would highly recommend!
The kids were so happy with the bounce house and slide. We will call you again! Great service. Thanks.
Rented the Monster Truck bounce house. They exceeded all expectations. On time delivery, quick setup, clean bounce house and on time uninstall. Very friendly. Highly recommend.
Great service and kids loved the bounce house combo. Would definitely recommend and use again
Great service. Right on time.
Arrived on time, clean equipment. Friendly and professional