I had a fabulous therapist named Unique. Ive been having back problems and she found every tight muscle and knew just how to massage them so they can begin to heal. She is an awesome therapist!

Excellent massage! Alexis is a top notch therapist. She’s very experienced, communicative and knowledgeable. I highly recommend her.The intake staff was wonderful as well.Great facility!

The clinician was very thorough and explained everything in detail. Ive already recommended their laser treatment to a friend.

I enjoyed my experience with the Chiropractor and prenatal massage therapist. I just wish that the scheduling could have been better for my appointments.

I started laser treatments many years ago when it was a new technology. It was strong and kinda painful.I was nervous going into Elements for laser (I hadn’t had laser hair removal done in over 12 years). The technology is updated. The treatments don’t hurt. I didn’t have to protect my teeth (fillings) from the laser. The treatment on my upper lip didn’t hurt as I had expected it too.I’m glad I went. Since I have PCOS, I will always need laser hair removal treatments for my face.With the pandemic subsiding and the masks coming off- I couldn’t procrastinate any longer.

I made an appointment for me and my fiancé for a massage for both of us and facial for her one week before we drove to Jacksonville FL, 6 hrs awayI constantly confirmed the appointments all weekWe show up on time and fill out all the paperworkWe waited for 15-20 minutesThe receptionist then comes to us and saysThe person scheduled to perform the services didn’t show up for work so they can’t accommodate us because they have no room in their schedule, keep in mind we’re only here for the day and I was trying to give her something special for her birthday.If you are planning to visit Jacksonville, I would strongly suggest you find someone else to provide these services

Friendly staff! BUT their IPL does NOTHING. Paid $299 today and my skin is not even pink or red, didn’t feel anything during the treatment, I don’t even expect to see the reslult since I should have left at least with a feel of sunburn. The Tech didn’t want to go hihger. So, It was just a complete waste of money and time.And is it normal to ask for a tip at the end of the session? I think it’s just ridiculous!The treatment itself is expensive and no results and what should I leave tips for? Smiley faces?

Don’t go anywhere else for laser hair removal! The machine they use is virtually painless. Elements of Therapy (Beach&Hodges) was recommended to me and they did not disappoint. Friendly, professional, informative and made me feel very comfortable. The prices are reasonable - not the lowest in town but not the highest - but I didn’t want the lowest bidder/high volume salon lasering my skin.

This was my first time using the Elements center all was good from checking in offerings Fugi water or hot-tea to the nice mellow zen music to the massage therapist himself. He was very personal and really concentrated on the problem areas and even gave me a consultation at the end on exercise and posture I can do to help better those areas. Thank you Will awesome hands 🙌🏾.❤️

Definitely will be returning. Best massage we ever had.

I have the best massage therapist... Alexis. She is by far the most talented and knowledgeable therapist I have ever had. I have seen her for about a year and a half.. I was having a lot of problems with my L hip after a total hip replacement. My body had developed a lot of scar tissue and Adhesions. I had to walk with a cane. After two months with Alexis, I have not used a cane sense. ***********. 11 stars in my book👍🤩

I came in for a classic facial. I have not been this relaxed in a while. Thank you.

I paid for laser hair removal on my chin and lip. I literally have 2 hairs about 1 inch from my chin and they said, thats on your neck, you have to pay $500 more for those 2 hairs and she wouldnt do it. I have other areas that need work but I went to hello Smooth. The rooms are nicer, machines are stronger and the people are more friendly. Sorry EOT, you lost more than one very hairy customer.

Drove 30 minutes for an appointment that was scheduled on line. Show up only to find out appointment was canceled because the card they had on file was expired. They said they tried to reach out.... they did not. So they canceled my appointment. They willl charge 50 bucks if theyre time is not respected as they should but if its the other way around just deal with it? I guess I will.. by not ever going there again and telling everyone I know not to go there.

Love this place. I wish I was closer to them!

William was very informative on my lymphatic drainage massage. I really enjoyed it. My body felt 100% better afterwards. Thanks.

Visiting from out of town, this place was recommended by someone at the restaurant i was eating. Made a call and was fortunate enough to get an massage appointment within a couple hours. My massage therapist Betty was GREAT! I had the 60 minute deep tissue massage, should have gotten the 90 minutes. I do recommend The Element and Betty as your masseuse. Will definitely return when back in the area.

Hell of a massage. He hit every pressure point and spot - I left feeling so relaxed.

Ladies are all knowledgeable and very nice

Taylor was the best at explaining all they had to offer and Colleen put me at ease with her knowledge of the procedure. I walked out very satisfied and I would recommend Elements for all their services!!!

This spa is very relaxing! I love coming here and I enjoy the variety of services they offer! I will definitely be returning!

Walter is really great with providing deep tissue therapeutic massages. The stretching techniques he uses during his massages work wonders to relieve one of pain. He is very kind and very professional, as is the staff . The atmosphere is clean and relaxing. I like that I have a choice in what lotion is used during a massage, and that the music can be has a lock a more quieter atmosphere. Thank you Elements of Therapy, and a huge thank you to Walter!

I like this place. They are really helping me with what I need done, but they could work on listening to the customers needs better. I understand they know what they are doing when it comes to laser hair removal, but I also know my own body and how it works. My first 3 treatments I dont feel like the lady that was taking care of me was listening to what I needed. She didnt want to burn me or hurt me, but I know I can handle it and I need the hair gone. My 4th treatment I got a new lady and she adjusted the machine to my liking and now I am seeing real results. The difference in results from the first 3 and my 4th treatment is so big. I feel like I wasted 3 treatments. They could have been better. Overall, they are helping me to get this hair gone and I am excited.

Angela was wonderful, I felt so relaxed after massage.

Lauren was amazing! She provided the most therapeutic massage I’ve EVER experienced. Her massage therapy was 100X better than my physical therapy and she made me feel so comfortable. My pain level the next day had gone from 8/10 to 2/10 just from one session. But! Don’t be hogging her all up!!! She’s mine! :)

Excellent customer service, friendly staff & environment!

I thoroughly enjoyed my visit yesterday! I’ll be back next month for another facial.

Unique and Hannah are my go-to when I visit the Elements of Therapy, I always do 90 minutes 60 Minutes is never enough. Feeling relaxed and a burden lift off me every time I leave, getting a massage is a very healthy thing to do at least once or twice a month very satisfied every time I leave.

I love going to Elements of Therapy. The staff is incredible. Extremely welcoming and friendly. Their massage therapists are excellent and the environment is very relaxing. I highly recommend Elements of Therapy for deep tissue massage. I have personally been to the Hodges and San Jose locations and they are both impeccable.

Walter is amazing. Deep tissue and stretching!

This was my first time In year going to get a massage and this was definitely needed. Lauren has magic hands i would definitely recommend EOT if your in pain or need a stress reliever at a fair price this is the place

I have had many, many massages over a couple of decades and Alexis is by far the best! She is sweet, quite so you can relax, and exceptional at judging just the right amount of pressure necessary to relax you. You can tell she enjoys her job, which makes all the difference in the world as she develops a personable relationship with you as your professional masseuse. Again, Alexis ROCKS! :). Keep Calm and Go Get a Massage from Alexis!

Everyone was very professional and nice.

As soon as I came in, I was greeted with a smile and was provided with the clipboard I needed to sign my papers. The massager I was assigned, I believe her name was Channel, was very good at her job. She made sure I was comfortable and ensured that she had permission to do exactly what she needed without going against my wishes.

My mom has been coming here for years for massages & she offered to get me one so I decided why not. Man, when I say that Alexis took out ALL the tension in my body, I mean she made me into a noodle because I was so relaxed & loose by the end of my session. Alexis was very kind, pleasant to converse with, & took out all the tension from my shoulder & lower back (where most tension is held for me). Would 100% go back again.

Taylor is my esthetician and she is very professional and I am very happy with her work. Hopefully they will continue their quality work :)

Jessica is fantastic! She has been doing my laser treatment there for quite a while now. She is always professional and super easy to talk to. Highly recommend her and this location.

Great staff with even better products. Very clean atmosphere. Ill definitely recommend this place to family and friends.

Had a great massage today

Facial with Delania!!!! If you havent had one, you are going to want to make an appointment NOW.

Elements of Therapy might sound like a traditional spa but their services and customer service set them apart from all. The staff is always welcoming, kind and professional during check in and check out. I purchased a laser package and received exceptional care by the nurse practitioner. She was so friendly and helped ease all my worries and my results have been amazing so far! I’ve already recommended this spa to many of my friends and family members. Thank you Elements for the wonderful service!

I had read the reviews before I went. And tried to expect less. However from the front desk gal to Ashley the massage therapist, it was amazing. I was in such pain and needed immediate relief. Ashley did amazing and it wasnt the typical massage. I loved it. He focused on my issues. They didnt pressure me to buy a package- which I expected. Im going back however in 2 weeks as you can only do so much in 90 minutes. Great experience!

Fantastic massage!!!!! At an amazing price!!! I am SO pleased with my experience at the Elements. And I must give a huge shoutout to my therapist, Lauren, who was phenomenal. Her massage was among the best I’ve ever had - and I get a lot of massages.Previously I would get my massages at the Ritz Carlton or Ponte Vedra Spa because I wanted to ensure I had a high quality massage, but this massage with Lauren at the elements was equal to, if not better! I have never felt more relaxed and stress free than I did after this massage. Thank you to the elements and Lauren for helping me with my back and shoulder pain. I can’t wait to come back next month!

I cannot say enough about the massage I got at Elements of Therapy from Elliot! This amazing man returned my agonizing, knotted-up body back into a relaxed state in a 90 minute session! Elliot, you have a beautiful spirit..... thank you for helping this beat-up old body. I will be back after the physicians prescribed massage ends!!!

Alexis was my massage therapist and does a great job. Everything is very clean and offers a warm and relaxing environment. My only complaint is that the massage was not a full 90 minutes and was more like 75 minutes. A bit disappointing and misleading. I think this is just policy to allow for changing time but I feel this should be communicated with clients or offer the full time and build in the additional time and schedule appointments accordingly. I also don’t care for the fact that you have to pay additional money if you want aromatherapy incorporated. Most places I have been include this without an upcharge. I would still go back but these are a couple things I just don’t care for.

First ever massage and it was amazing! Alexis did an amazing job I can’t recommend her enough!! Super comfortable and I feel great!

Fantastic service! Experts in this field. New equipment, extremely clean environment, professional and welcoming. I’m extremely picky when it comes to this type of service and they exceeded my expectations. I already have my 2nd appointment booked.

My massage was Awesome! Truly some blessed hads this young lady had on her and soothing voice. I forgot her name but she has pink hair at the Beach Boulevard location in Jacksonville Florida! Love her she did great!

I had my first laser-hair-removal treatment session, performed by Jessica, ARNP. Im very satisfied with the level of care she provided. She patiently answered all of my questions. And I had so many, because mine go beyond the average persons problems with unwanted hair growth.. For the first time, in almost a year, I can relax knowing that my skin will get better and better as she continues to implement the treatment plan we created.Oh, and I have tried a few of the available, modern-style options for relief, at other medical spas. My condition only worsened or stayed the same.So, my self-confidence has just been renewed.And Megan, the receptionist, went above and beyond her call of duty to make me feel comfortable and welcome.Thank you, Elements. See you soon...

I moved to area 5 years ago and have been to several different spas/massage Therapists and had never quite found one that provided the service and needs my former therapist did from home. I’m a dental hygienist and it’s important that I stay loose and take care of myself to continue doing what I do in my job. Walter was excellent, he knew exactly what needed to release the tension I hold in my neck, back and shoulders! You will not disappointed!

The staff is great - really friendly. Ive seen about 5 different massage therapist there - over the course of 4 years. Ive only had one I was not overly fond of - and he is no longer working there. Ive always been more then happy with my massage, the front desk is always super nice and helpful. The therapist are all very professional and listen to your needs and bring you water to rehydrate at the end. Very nice, relaxing atmosphere.

I would highly recommend The Elements! Ive been going to their new location on Beach/ Hodges. All the staff Ive encountered are super friendly and professional. I am doing the laser hair removal treatments and they always are able to get my appointments scheduled right away.. I love that I am never pressured to purchase anything additional. I plan on trying out a yoga class soon!

The Elements offers a great environment to relax in. I have only been to massage envy salons in the past and I am so much more impressed with The Elements. The prices are similar but they offer so much more and are very professional. I have the monthly membership which is definitely worth it... I never thought I would have a membership for massages but they have made a huge difference in my health. Definitely would recommend this spa.

A very clean, relaxing environment. The front desk girls are always friendly and helpful when making a appointment and upon check out to make sure your happy with your service. I personally love Walter for massages😊 He is wonderful!

Great (fine) service. Very relaxing and elegant environment. The massage therapist very knowledgeable and professional.

Went for a laser treatment, and had never had one done before, but I read online to expect pain similar to snapping a rubber band to your skin however that was not the case. this office uses a different laser which is extremely fast, and virtually painless, at most causing a mild discomfort. They did an entire large area in about 4 minutes. I was blown away

Very friendly staff, no complaints about that. This is just my experience at this place...I tried the STRAWBERRY LASER LIPO, my last session was over a month ago. I spent a little over 2,000 dollars hoping it would work, I did everything on my part to make it happen, like running after each treatment, eating healthy and just work out regularly, and if I lost an inch or two it was probably because of my routine workouts and healthy eating habits. To this date I have not received the before and after pictures even though I have asked for them many times. Not worth hoping and spending so much for so little or no results.

I was traveling and scheduled a massage because they had great availability. The front desk encouraged me to get a 90 minute massage and treat myself over a 60 minute because when you are traveling you need it. They were right.My therapist was incredible. I have been getting massages for 15+ years and I learned a great deal about my own body and habits from this therapist who was new to me. He took nothing for granted in the process because I was new.The location is convenience, the front desk knows their people and their shop and their therapists are top notch. I envy those who live in the area and can get this service all the time. They even give a first massage price break; no risk opportunity.

Went for a consultation at their Hodges location and was not treated in a professional manner. The laser professional only told me what I should expect for treatment but never examined my skin once to see what treatment would work specifically for me. She actually stayed on the other side of the room and spat out generic laser instructions. She was uneducated about different lasers and also gave me multiple examples of how some people have been burned. The consultation was a waste of time and left me feeling very uneasy about the treatment. I won’t be back here for laser treatment and will seek more professional office for service.

Me and my Husband enjoyed our Anniversary couples massage. It was very relaxing, clean, and Quite atmosphere. I will definitely go back and recommend others.

The laser hair removal does not work. I had two areas done. I should have just tried one first, but I was told I was a great candidate for the removal. What could go wrong? I paid for six sessions each for both areas. After my fourth session I expressed my concerns to the technician that the removal did not appear to be working. She seemed surprised as well that my results by the forth session were the same as after the first and asked if I had seen any hair reduction. I had not. To be fair, I would be hairless for 2-4 days after a session before it would start growing back. We cranked the laser as high as it would go without burning me for the last two sessions, and it still did not work. After my last session, the hair all grew back in less than a week. I feel like this was a big waste of my money and time. I was also told they do not offer the warranty anymore for laser hair removal. I am giving this two stars because the staff and technicians are nice and the place is clean. I hope my review helps others understand that they may end up with disappointing results, so dont expect too much.

I had a facial today, first time at Elements, and absolutely loved it! Ellen was the esthetician and did an amazing job!! She was extremely informative and recommended a few things I should try to help hydrate my skin better. I highly recommend her, it was a wonderful experience. I am not currently a member, but because of my positive experience today I am considering joining!

I love this place! Every experience is the best. They greet you with smiles, make you feel relaxed the first minute you get there. I have only used the laser treatments and will continue.

Very pleased with The Elements. Absolutely love the staff and the atmosphere of the office. I have been extremely pleased with my results and recommend their services.

I had a 10 am appointment for a teeth whitening service that had to be rescheduled 3 hours later due to front desk staff being late, and my esthetician never coming to get me for my service after 27 minutes of being there.... Delaina, my esthetician, was very nice and I was satisfied with my results but the full experience wasn’t worth the money, time, or gas.

I was attracted to your pricing, I think I know why its reasonable. I have been a Massage Therapist, have had massages at various places, including Massage Envy. I have never been on such an uncomfortable massage table, ever! I am 5 and need a step stool to get on and off the table, no such thing. No breast pads, instead I was offered two pillows that were very awkward to place, the only thing he could offer me.My Massage Therapist, Troy, on the other hand(no pun), was amazing, he gave me one of the best massages Ive had!I intended to sign up for membership ahead of time, Im glad I didnt. Unless you inform me that your tables have been replaced by a professional type, I wont be returning. Sorry Troy!

All of my many experiences have been wonderful at The Elements. They have a variety of massage styles available. Ive always preferred deep tissue, but have had trouble finding someone experiences and skillful at the technique. Travis turned out to be extremely competent and gave me a terrific massage consistently, as did the others Ive tried there. I would highly recommend this tranquil, soothing facility for your spa needs.

Last weekend me and my wife visited Jacksonville. along with all the other fun, what made our trip the best was getting couples therapy at The Elements. We had made reservations in advance and we were treated like a valued guest. All the staff including the therapists were very nice. I was amazed to learn number of services they offer. I would definitely come here again on our next trip. I think it was total package including atmosphere, customer service and the therapy sessions. Pricing was also reasonable.

Amazing Experience. Not sure how ti spell her name but Fay was amazing! So gentle and understanding with my back pain. It helpef a lot. I cannot wait to go back!!! Thank you so much!

Had my first microdermabrasion and chemical peel and Irene was absolutely amazing and put me right at ease. I would highly recommend her and Elements!!

Ashleigh did a wonderful therapy on my back. I was having muscle spasms and uncomfortable tightness which he was able to massage and release much of the tension. I am already feeling better. Thank you

Is it possible to give this place zero stars. If so, that is my rating. I went to them in late 2013 for back pain because my insurance paid for it. I never really got the benefits I thought I would get because it was like the therapist was more concerned with her own agenda instead of working the areas where I needed help. But the worse part of it all is that it is 5 months later and I am getting billed for my co-pays that they would not see me if I hadnt paid at the time of my visit. The company that does their billing sends me statements each month for the total amount of my co-pays and I cannot get the Elements of Therapy to clear this matter up. The receptionist has told the doctors and they WILL NOT return my calls or clear this matter up and Ive been calling for 3 months!! TOTALLY UNPROFESSIONAL! I am giving them until Monday to get back to me or I will be turning this over to my attorney and it will cost them a lot more than what they are billing me. Do NOT waste your time or money at this place!

I have a laser hair removing treatment and its working really great 👍 and no pain at all. Good result. Technicians are super good and well known about what they doing also today is my last treatment and after they gave me a warranty, also its not even too pricey. I will definitely recommend.

My husband gave me a 60 min. massage from Elements for my birthday and it did not disappoint. This was my first time and i had a deep tissue massage with Juan, he was so knowledgeable about muscles and knew how to help with my upper back and neck pain. I plan to join the monthly club membership this month! Would recommend to anyone looking for a GREAT massage!!

This place is way over priced for the small staff they have. Bad communication leads to bad business.No surprise here.

The front office staff was very helpful, as my Groupon deal wasnt done right by me. They said, dont worry about it we will figure itout later. So kind and professional. I had IPL treatment, my clinical was a Nurse Practitioner, and intensivest from an Ivy League school. She explain the procedure perfectly, the risk and used impeccable sterile technique. She made me feel relaxed and continually asked how I was doing throughout the procedure. Most place do not employ people of her academic pedigree and credentials.

Very good experience. Very relaxed, professional atmosphere. The massage therapist was very skilled. Prices very competitive and better than most.

I thoroughly enjoyed the services I received at the Elements - Mandarin. The deep tissue massage was FANTASTIC! I also used my monthly benefits for underarm hair laser removal and highly recommend that service.I liked the convenient location too!

I bought a package to get my leg hair lasered for 8 sessions. Buy the lower leg get the upper leg free. It was a great deal and I love it. I will never have to shave again. Now I am getting my under arms done.

The whole experience was amazing. Courtney was very informative and made sure i was comfortable the entire time. Will definitely be going back very soon!!!

I love this spa!!! I was a member but canceled my membership recently. Canceling had NOTHING to do with them, its just not convenient to my location anymore. However, I am still completing laser hair removal for my underarms. If you are not doing this for yourself you should be, and you should be doing it at Elements, They are the best!!!! Thanks Elements for being so amazing. :)

My first experience was excellent. I got a trigger point massage on an injured shoulder.The masseuse recognized that massage alone would not correct it. She recommended I make an appointment with the in house physical therapist.So I called back a week a later, and did just that. I showed up for the appointment and the receptionist asks meWhere is your referral, not even could I see your referral?No one mentioned to me that I needed a doctors referral to see the the therapist. So she says take a seat. After 20 minutes of waiting, I know that the hour I booked to be there has been compromised and I have other things to deal with on my schedule. So I get up and tell the receptionist that this will not work. I got no reply period. I think the place is amateurish and I would never go back. Just my opinion.

Faye is amazing. She asks and listens to your needs on each and every visit and then is professional in her techniques. I highly recommend her.

This was our first time there, my husband and I did a couples massage and loved it, their therapists we had were Nicole and Ashley! The place was so serene, Clean and staff was great!

If you want the virus, this is the place to go! I have it and was from one of there locations!!!

Shout out to Veronica....its not professional to charge your customers without notification or permission. Even less so when said customer calls to dispute and you still do nothing. You are one reason why I am happy to be leaving The Elements at Mandarin.

I highly recommend the Elements! They have state of the art equipment and experienced, knowledgeable and professional staff. Excellent customer service!!! Professional, warm, friendly and relaxing environment with amazing products and services..

My first time there for a massage by Holly was excellent. I would definitely go back and ask for Holly again.

I received a gift card for 3 massages. I was really pleased with the therapist who did a deep tissue massage. It was the perfect relief that I needed. I scheduled the next one at the end of the session. I very much enjoyed the treatment session, therapist and the kind staff who greeted me with a warm welcome.

I have used many of the services offered by The Elements over the past few years--massage, facials, laser hair removal and I have always been very pleased with the level of service that was provided. The staff are friendly and professional. They email me as well as call me with appt reminders, which is a great help. I wouldnt hesitate to recommend The Elements to my family & friends.

Great first visit!!! Will be going back!!

I did my first laser treatment.I really don’t know how works, but after read this all this comments, i’m a little concern about it.I hope so, my treatments ends very good 🤷🏾‍♀️

I have so far had 3 laser hair removal procedures & have had a really good experience each time. It is fairly painless & very quick. The atmosphere is very nice & relaxing, plus everyone has been very friendly. I have 3 more procedures to go & look forward to my trips down to The Elements!

My son was in town for a soccer tournament and after 2 games he experienced what felt like a pulled hamstring, he couldnt finish the game. I found Elements of Therapy and they fit us in for an appointment. Walter knew exactly what to work on and absolutely fixed the problem. Son was able to play the 3rd game. Would not have happened without Elements of Therapy-the availability and know-how of the staff.

I’ve been a member at the elements ever since I moved to jacksonville in 2014. The thing I love most about the spa is they can always get me in the same day. The staff is professional and the therapist are skilled.

I had my first laser hair treatment last weekend. The office staff were very helpful prior to my appointment as well as when I checked in for my first visit. My laser technician was great! She explained the process in depth and let me know what to expect so I was not surprised once the treatment started. I would recommend The Elements to anyone looking to eliminate unwanted hair.

I got a 60min massage from Erica at the Beach/Hodges Elements location and she was amazing. She asked exactly what needed to be worked on and was very personable and worked out all the kinks in my body. I would definitely return and it made me thinking more of signing up for a membership.

My husband bought me a gift card for a massage after i had my daughter. As soon as i walked in the atmosphere was so nice and calming the people who work there are so sweet. I got in right away and the massage was spectacular. I thoroughly enjoyed it an will definantly be coming back soon!

Ellen whitened my teeth and she was womderful! I enjoyed the conversation and she was very thorough! I went down 10 shades! I cant wait for my facial!Thank you Ellen and The Elements!

I had an awesome massage yesterday by Ashley. I will definitely be back