I am a family taught woodworker that has been practicing my craft for over 30 years. I have never purchased from this company but was just asked to repair a 5th shadow box that this company had made. I dont know what the charge but the craftsmanship is lacking by far. I advise that you go else where for your work and ask for something made with actual joinery vice hardware. To encase a flag for a deceased veteran in such an atrocity is a disgrace.