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Winston Family YMCA
221 Riverside Ave, Jacksonville, FL 32202, United States
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Winston Family YMCA

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RJ
Review №1

The best gym ever!!!!! I basically live here I feel like but it’s such a great gym, it’s hard not to. I love the classes! I do Body pump 3x a week. The instructors are incredible; John, Melissa, Jill, Andrea, Kylie, and there are more I forgetting who are also amazing. Hands down the best gym views you will ever find, you can’t beat the river right outside the windows.

ER
Review №2

Everyone is nice, the kid zone is great and clean. The Cafe is nice as well! Well worth the membership to use the gym, pool, kid zone and indoor track.I wish they would fix the site to set up appointments and have more people answering the phone to help since the appointment set up doesnt always work well.

DC
Review №3

I dont have a Y membership anymore, but I come here to walk outside alongside the river when Im come to visit Jacksonville. My favorite place to walk.

St
Review №4

I feel very fortunate to be a member of one of the best YMCA’s in the country. The new facility helps you to look forward to your workouts. The views of the St. John’s river never get old. The workout area is spacious and well equipped. The instructors of the many classes offered are all fantastic.

An
Review №5

The staff were all very friendly and helpful. We were visiting from out of town and they were very welcoming. Zumba class with Gabby was great! The place is very clean and social distancing was practice very nicely.

To
Review №6

Love this gym. Even better since the rebuild. I love the people, gym is nice and clean, daycare is great with the kids.

De
Review №7

Very nice YMCA that offers many different activities, classes, and workout areas. Very clean. Staff and instructors are very kind/helpful. Indoor track that overlooks the St. Johns River.

Du
Review №8

Brooks physical therapy is located inside. I recommend them as they are awesome and YMCAs equipment can be used.

Sa
Review №9

The play ground is very cuteDidnt display photos of the kids playing!!The view of the river was awesome💝

sh
Review №10

Very nice great equipment. I usually go in the evenings after work and never have any issues or crowds to battle with.. I love the fact that the staff is always cleaning and disinfecting everything.

Si
Review №11

Always enjoying getting my fitness workouts here. From my lap swims (reserved times) to the exercise bike to the assortment of weight lifting equipment, there are many options. There are a number of classes to sign up for as well. The staff is always attentive, especially Meghan and Cee Cee. Only rate this a four because the overflow parking lot is full of pot holes and even though it has been filled in at times, it still is a mess especially when it rains.

Ch
Review №12

Been a member for a couple months now and the family and I absolutely love it.

Jo
Review №13

First time in this beautiful new YMCA. The concept of a very open space makes the experience relaxing. Though at 5pm on a weekday, the parking lot was full, but once inside there were plenty of open equipment and room to exercise! Awesome views of the St. Johns River!

Ps
Review №14

Exquisite! Weight room, cardio, all new equipment, basketball, lap pool, juice bar...beautiful on the St Johns river.

ja
Review №15

I paid and registered my child for basketball at this location. The next day the coach emailed me and said he had no more openings here and told me to try another location that was 45 mins away after he took my money. What a shame!

Ma
Review №16

Joining is the best thing I could have done for myself and my family. The classes in take are great. Especially Zumba. And my daughter loves kidzone.

Am
Review №17

Nice gym. Employees are super helpful. The cost is a bit pricey though....even with an employer/military discount its a bit pricier compared to other gyms.

KI
Review №18

The facility is awesome the staff not so much sarah at front desk was extremely rude to me also there is a younger white gentleman that work in the afternoon very rude as well my morning experience was the worse I asked about my discounted rate and was told that what could have happened is I didn’t have the money in my account and they charged a fee Sara never looked in the computer to check she just assumed then told me she was nervous when I was talking to her because I pulled my mask outward so she could understand me while letting numerous people walk by her with no mask but I made her nervous very unprofessional and rude she spoke to me with an attitude as if I was bothering her the gentleman in the afternoon is very rude as well stating things in a matter of fact way and seems to only assist the white girls that work out here I’ve asked for assistance and was told to speak with someone else he was busy which I felt was really disrespectful because no one was with him he was just off to the side I don’t think sponsors and others would appreciate this we pay our hard earned money just to feel like we are being racially profiled horrible experience

Li
Review №19

Great place to work out. I look forward to it every time. Super clean and a great variety of equipment. Im looking forward to signing up for classes soon.

Ti
Review №20

Great YMCA. Wonderful facilities including an indoor pool. Fitness equipment is very new and extensive. Beautiful view of the river.

Ia
Review №21

Completely upset with the attitude/compassion from Management and staff..I have been a member for YEARS and only just recently couldnt afford my membership and I thought I had cancelled it, however, it kept rebilling. I really needed the last 3 months to be refunded (I hadnt used the gym in over a year either..), however, both managers I spoke with were so rude about it and demanded evidence that they deemed worthy..I explained my whole situation: how Im financially impacted by COVID, have family health problems Im dealing with, tried to cancel, etc. However, they really couldnt care! Not to mention that I only kept the membership through the pandemic because its a Non-Profit and they do reinvest into the community..It just really shows the lack of care/empathy they really do have. If I could I would just never had signed up for this YMCA..

Po
Review №22

Only bad part was the person at the entrance. They have a very snotty, better than you attitude. However, the older ladies were very kind.

Ka
Review №23

I love this place. I enjoy the swimming pool. The womens locker room is wonderful. I workout alone. I always feel safe and comfortable.

Ky
Review №24

Make it impossible to cancel. Too many pandemic restrictions for families to use. Doesnt work well with other locations.

Do
Review №25

Very helpful in indicating that my needs were met, I will be attending soon Im going to choose the center as my place to go cant wait

De
Review №26

I love the Y. The classes are awesome. The staff is friendly at this location.

Re
Review №27

As a legacy member since 1983, the YMCA has been the central health and wellness of my family life. The Winston location is clean, safe & friendly. Tim Burrows is the leading backbone of the continued success of our community safe haven. Kindly, Mr. Sterling

T.
Review №28

Best walk out and relax spot in Jacksonville

Ja
Review №29

Nice new facility, the staff is great.

st
Review №30

New reduced hours closing at 9pm on weekdays & only open 5 hrs on sunday is a joke. Terminating membership today.

Ef
Review №31

The men’s restroom should be cleaned and sanitized properly. For the last two weeks I have seen debris, hair, mold on the shower floors walls benches and soap dispensers. However the cleaning staff spend a decent amount of time for offices and conference room. Priority must be given to all the meetings and conference and not for the customers. The bathrooms and showers are unsanitary. This is concerning and alarming.

ti
Review №32

Lots to do there with pool & juice bar nice & clean

WI
Review №33

Best in City five stars

Sa
Review №34

I love this gym! Its a great place to work out with a lovely view. The classes are also good. Varied in teaching style, so you can find the fit for you. They have also expanded their equipment selection!

We
Review №35

Best staff and equipment Ive had the pleasure of ever had the priviledge to experienceLove this place

Pa
Review №36

The class are great and instructors are awesome. Staff is great

Mi
Review №37

Beautiful and new with plenty of equipment if you like weight machines and free weights but crowding and parking can be an issue at certain times of the day

Co
Review №38

The facility is always clean and staff are always available to help out when needed

ju
Review №39

Wonderful facility just a little upgrade

Jo
Review №40

Lazy rude staff never pick up their phones

RL
Review №41

Great staff, wonderful indoor pool and exceptional cleaning and sanitizing job.

Re
Review №42

My kids go here for soccer. The program is awesome and Coach Silva is great!!!!

Jo
Review №43

Nice facilities, but staff at the front desk are always on their phones. People taking temperature dont even look at you. First Coast YMCA has abandoned its mission and has just become a fitness club business. They dont care about the community.

Je
Review №44

This place is amazing. They have it all. Taking about being inspired and motivated to workout, this is the place to be. And the view right by the water. I would visit Jacksonville just to go to this gym again.

Se
Review №45

Really closing at 8 pm? We stick with you through all of covid despite the inability to use our membership through parts. Closing at 8 makes it really difficult for those that work day jobs to get in a workout.

Ke
Review №46

It is amazing! My family had a membership for a few years and it was truly a great experience. This location had a 2 swimming pools, a bunch of treadmills, studios for dance, aerobics, and cycling classes. They had personal trainers and a basketball court, along with outside tables and a river view. It was the perfect gym. When COVID began we canceled our membership because we weren’t going and the people were so sweet and kind. When this craziness is over we are going right back!!

Ju
Review №47

Mask policy is not very well and effectively implemented particularly on the 3rd floor where most of times people jog, and walk not wearing them on. Treadmill deck is dingy and not being sanitized. I stayed there late last night till closing and observed the couple cleaning staff sweeps only limited spots in that weight area 1st floor..And yes shower room smells urine and hair strands left in the drain holes Ive noticed and complained about that before and never used again since.But I like the place, the view is awesome, staff yes theyre friendly and quick to help. I go here and also LA Fitness on Kernan at which I am also a member. My 2 top choices actually. Also the SPA needs to open up for users already its been a while.Its a part of the amenities. LA Fitness has theirs open eversince.

li
Review №48

Love this place right by the river

We
Review №49

Great staff and great services.Family friendly

Le
Review №50

The staff is friendly and helpful and the establishment is very clean and organized. I love being there.

Ki
Review №51

Amazing facility!! We particularly enjoyed the beautiful basketball gym! If you are looking for a gym membership, tour the Winston Family YMCA! This location is conveniently located in downtown Jacksonville!

Ro
Review №52

I really love this YMCA😊 When you 1st walk up the grounds are always clean and kept up, but the parking lot to the left is horrible!! Serious holes and when it rains it just a mess.When you walk in the staff greets you with a smiling face and the lobby area is very clean. As you walk down the halls you can see that the offices are clean as well.I came with a group to use one of the meeting rooms. The 1st meeting the room was clean and we had a great time. The next time we came there, it was a skee ball table in the back that cut our room down, and we were unable to connect to the TV with the address that was provided, so a lot of our planned activities was cancelled.Overall I still like this YMCA and hopefully these small things can be corrected 😊

Ba
Review №53

I love this YMCA! The indoor walking track sold me with the fantastic view of the river. Nice, friendly staff. There is a happy hum of activity there. The juice bar is also a plus.I decided to hire one of their personal trainers for a package of sessions. Kudos to Ricky Conway for helping me to get stronger, safely. Ive worked with other trainers in the past (other gyms) but this is the first time I havent had a stiff, aching back (or other joints) afterwards. Id actually ordered epsom salt in bulk in anticipation (LOL) but havent needed it. I am getting quite a workout and feel it, but no discomfort. My core is definitely getting stronger; I can feel it in everyday activities. Thank you!

Ya
Review №54

I really like it

Ms
Review №55

U got this hit em up..

Ja
Review №56

Very friendly and clean. The pool staff is amazing

La
Review №57

Very nice location.

le
Review №58

This place is wonderful!

ra
Review №59

Worked hard and had fun.

Ri
Review №60

Very well equipped establishment. Very helpful and friendly staff. Excellent Silversneakers Program. Clean,and social distancing strictly adhered to.

Ja
Review №61

If you go in the morning 🌄 youll have access to machines and weights, but when 6:00pm hits the place is crowded cause everyone is getting off work.Its super clean and pple are nice. I miss the sauna bc Rona shut it down

Ei
Review №62

One of my favorite places in Jacksonville.

DJ
Review №63

I love this place.

R
Review №64

Not a nice place anymore. Showers built so cheaply they stink/not kept clean.

Sh
Review №65

The associate its very rude whats not courtesy at all

Jo
Review №66

Super modern facility. Friendly staff. Locker room soap selection not as good as the Brooks Y.

Mi
Review №67

Very well sanitized and a comfortable exercising atmosphere with a courteous staff

Ro
Review №68

Clean facility, friendly staff.

Ja
Review №69

All the equipment you need.

Am
Review №70

They still continue to want more and more money regularly from people that use the gym. They spend a lot of time resources money and creativity to constantly try to get money from people who go to the gym. I cant even get messages that will let me know about gym hour changes, without having to get all kind of text about wanting money and you get all that also when you go in the door before you can even get to the locker.

Ma
Review №71

Fantastic place! They have approx. 40 classes A DAY! You can always find some workout. Spinning and yoga are my favorites right now. Nice people. Great massages available too. A real community center for all ages.

Ve
Review №72

Gets these bodies moving!

Le
Review №73

Beautiful improvements

Ze
Review №74

They have checked points for your safety

Se
Review №75

Loved it. A bit expensive. Im sure its the area though. Great daycare. Clean facility. Lots of space. Great location. It wont disappoint.

Sh
Review №76

My family and I like this Y. Most of all I love the child care staff. My son does not do well at any other child care place, but here they know how to handle him so we can work out together. Not impressed with the family shower rooms. No privacy. Not impressed with the work out area, it gets really crowded and you have to wait for equipment. No free room to really do your own thing. Other than that its a nice facility with nice staff. Awesome amenities. Nice locker rooms, but be careful with the locks. You have to remember the code you put in. Has a sauna and steam room. Nice size pool. Beautiful view of the St Johns River.

Me
Review №77

This is one of the nicest gyms let alone Ys Ive been to. The body pump classes are top notch, but be sure to show up early to get a good space.

De
Review №78

Great gym. Only wish is that the rooms for group classes had the raised platform for the instructor.

Mi
Review №79

I have been going to the YMCA since 1998 and frequented the old Yates...some would say, I survived the Yates. This is a brand new facility with top of the line equipment, multiple rooms where multiple classes are held daily. Pools and large gymnasium, indoor running track. You name it, they have it. This is more than just a gym...teaching kitchen, Blue Cross Blue Shield information and classes, physical rehabilitation services....the list goes on.Oh and I forgot about the amazing views of the St. Johns river. Try it for a week for free.

Ve
Review №80

Went to a FREE drive in showing of Elf and How the grinch stole Christmas and had a ball!

Ma
Review №81

Best place for working out,great people!

Em
Review №82

Very clean. Friendly and helpful staff. Great selection of workout equipment and fitness classes. The lifeguards are great with my youngest child. There is a family locker room for parents with young kids. And all of the locker rooms on the 1st floor have an exit directly to the pool area as well.The locker room has lockers, dressing rooms, showers with soap and towels, a steam room, blow dryer, iron & ironing board, and a nice seating area.There are water fountains throughout that have easy fill for water bottles. There are also towels throughout the facility to use while working out and disinfecting towelettes to wipe down equipment.There is a wide range of fitness classes for all ability levels. There are also a wide range of fitness classes available for senior citizens.

Mi
Review №83

To get right down to it: the new facility is a wellness center; its not simply a weight room, something a lot of people seem to miss. There is a lot more to fitness than weights, and thats the point.The space for lifting isnt gargantuan ... there arent 30 benches and squat racks or a mirrored wall, but there is more than enough room and equipment to get your workout on - cable systems, guided presses, circuit training, free weights, kettle bells, etc.There are several class workout rooms, a ball court, cycling room, cardio machines aplenty, strength training areas, and a three-lane track with alcoves fitted with bikes and rowing machines on the third level. And the lap pool, one of two, has lanes wide enough for two swimmers.There is also a child care area on the first floor.As for the mens locker room (cant speak to the ladys), its a locker room ... not a spa or a place for you to stash your wardrobe. Theres a sauna and steam room, numerous showers, dressing space, sinks and mirrors fit for shaving, and TV area with chairs. The daily lockers are smaller than the previous building; however, they are clean and do the job. Bigger ones are available for renting, if you are so inclined. What else do you need?Note: The grounds arent complete, but are expected to have space for activities and classes. Maybe theyll throw a shindig outside every once in a while...Go take tour, its the only real way to judge if the place is a good fit for you (or your family).

Li
Review №84

Very nice building and equipment and happy staff. The locker rooms are spotlessly well maintained. The pool is awesome. Great place to work out at. Theres a LOT of equipment up there!

Sy
Review №85

Love this gym except they DESPERATELY need to fix their parking lot. It’s awful. I hate driving over it.

pa
Review №86

The facility is nice, the staff are friendly, but the parking lot across from the building is in serious need of repair and repaving. There should be better signage in the hallway or at least a you are here kind of facility map

Sa
Review №87

As a Haskell employee, the company that built this YMCA, I can say Im not very proud to be a member here. The building has great potential but staff is never keeping up with it. Showers constantly smell of urine. Weight lifting areas never cleaned. Always white chalk on weights/floor. Come to think of it I cant say that Ive seen anyone clean anywhere in the 7 month period Ive been a member here except for the towel guy in the locker room. All in all Id love to see the cleaning efforts increased. Its pretty gross that this place feels 10 years old already after only 2.

Li
Review №88

Good place to work out and great place for kids to play basketball. Customer service is not always the greatest but, overall the facility is worth the money.

RP
Review №89

Absolutely the best YMCA in Jacksonville FL, with amazing amenities, a killer view, and great classes. Worth the monthly fee, and very close to downtown Jax.

Ro
Review №90

Great value for all your fitness goals. Pool, yoga, Aerobics, full basketball gym, bikes, treadmills, elliptical and weight machimes and free weights. Lockers and locker rooms available, ample parking and work out space even when busy. Locker rooms and showers are in need of a makeover but they are usually on top of their updates and improvements so be patient. Great family environment with day care available. Over all a good value for the cost.

Co
Review №91

Great brand new facilities, but youll likely be disappointed if you try to do much else outside of classes of some sort. For example, I found out there was a BOD POD here, which analyzes body composition, but I asked four different front desk people on different days about it and they were clueless. It ended up being down for repairs, so I took my business elsewhere. Then I tried to set up a massage, but the woman whose card they gave me never wrote back to my emails for two weeks, so I called and made an appointment. I showed up on time and she was just starting someone elses massage, so now I sit here waiting. Shes already a half hour late. The front desk staff even tried to get out of checking on her for me when I got here, but after asking three times for them to make sure she knew I was here they finally gave in and verified she didnt. I had made the appointment with one of the front desk people over the phone. This is the kind of gym where you have to micromanage the staff to get things done, I guess. I wish there was somewhere else to go with stuff that seem knowledgeable and care, but there is not. Fortunately I dont need their help to use the machines on my own, which I do almost every morning when its less crowded. Far too packed at night for my taste. Sorry, not sorry- four stars is a blessing and I dont want to risk getting kicked out for a bad review.

Tr
Review №92

Beautiful facility

Ma
Review №93

Review based on the new YMCA facility: First the good - Overall the facilities are nice and staff is helpful. The cardio equipment faces the water which is nice and provides a good view. Locker rooms are also very well kept and clean.The bad - If you are planning on swimming, just as a warning the lap swim room is almost nonexistent. Monday-Thursday from 5pm-8pm they limit lap swimming to one lane. Yes you heard me correctly, that means 5 out of the six lanes devoted to swim classes at the peak time when everyone gets off work. Not only that but the lane hugs the wall and is the smallest lane in the pool. Circle swimming is very difficult given the variety of different swimming paces when you place everyone in one lane. I end up just treading water as it is impossible to pass anyone when on average there are 5-7 people in the lane. I have submitted feedback and have not gotten a response from Aquatics yet. Until the problem is solved, if you are interested in swimming I suggest another YMCA or LA Fitness. I think there should always be 3 lanes for lap swimming, or at the very least 2. Overall very disappointed in my experience so far (especially considering the steep $68 a month for one membership).

Je
Review №94

I love this place. Very clean. Great atmosphere. Good variety of group classes and personal training available. They have a steam room, sauna, pool, nice showers and complimentary lockers.

je
Review №95

I have been a Y member for some years now and I heard the talk of a new Y being built but didnt think Id be around to see it come to fruition. Well, its here yall and I am working out in the state of the art new gym. River views and Big Ass Fans are just a few of the amenities this gym has to offer. I welcome you go to their website or come in to the facility and take a look around. You might not be disappointed.

Ni
Review №96

👍

Br
Review №97

Front desk Morgan was SO helpful in re-booting my membership after I ended it when I moved to the beaches for a couple months! She saved me some money and was very knowledgeable about all the changes that have taken place since I left the Winston Y! This is my favorite gym I’ve ever used and I always feel at home here! Staff is incredible.

Ch
Review №98

Overcrowded locker rooms. They never clean the shower areas. The building is less than 3 years old, but they will not fix the several shower nozzles that are broken. Management will not limit the membership, so you can be assured of not being able to get to your locker in a reasonable time after a morning workout. Sauna breaks down regularly. (Front staff is NICE though.)

Gr
Review №99

This gym is for anyone and families with kids who are interested/enjoy in physical activities. They offer 2 free passes per person per year. YMCA has everything and extra features that most typical gyms dont provide (i.e. swimming pool, sauna, etc.), but I think active families or individuals may benefit more from using almost all of these gym features especially if they have active membership and pay monthly membership. This location may be somewhat far for some if they live near the beaches area. It takes 26 minutes or longer depending on traffic from where I live.

J.
Review №100

Fantastic new building! Everything feels more orderly and open. And getting to the workout floor is like walking into a stadium.Also, the new lockers dont require a lock. Plenty of classroom space and the new machines are awesome! Cant wait for the gym to open.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:221 Riverside Ave, Jacksonville, FL 32202, United States
  • Site:http://fcymca.org/locations/winston-family-ymca/
  • Phone:+1 904-355-1436
Categories
  • Fitness center
  • Basketball court
  • Gym
  • Non-profit organization
  • Swimming pool
  • Wellness center
Working hours
  • Monday:5am–8pm
  • Tuesday:7am–1pm
  • Wednesday:12–5pm
  • Thursday:5am–8pm
  • Friday:5am–8pm
  • Saturday:5am–8pm
  • Sunday:5am–8pm
Service options
  • Online classes:Yes
Highlights
  • Active military discounts:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible car park:No
Amenities
  • Child care:Yes
  • Good for kids:Yes
  • Wi-Fi:Yes
  • Swimming pool:Yes
Planning
  • Membership required:Yes
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