HORRENDOUS. I had to cancel my order due to their extremely high level of incompetence. Initially never called me to schedule a delivery. I had to call them. Then they scheduled it and never showed. Come to find, “they never assigned a driver to it” And was then told to wait for another call back. Ridiculous. Will never buy a product that runs through them again.

As an expedited transporter contract runner I have two issues1.) Their dispatch out of Illinois said the trailer we were supposed to collect to transport wasnt for us and they got the our company name wrong in the first place2.) I ordered a package from my phone company and they use ups for transporting their goods I suppose and its currently sitting at their JAX terminal in Jacksonville FL expected on 05/10/21 the package is going to central FloridaPure laziness and zero customer service

UPS is a joke, customer service phone line is a joke, the website is a joke and the outsourcing needs to stop! The phone line takes you in loops with the horrible automated service. Package left 18th and no updates but now the 22nd it will arrive today but I’m trying to schedule a pick up or different address per my choice membership so that’s another joke in itself. Automated service just hung up on me for the third time so now I’ll have to call businesses to find out what delivery service they use since I’m not wanting to deal with these fools.

Nice people

For all truck drivers never ever deal with ups if you are owner operator you will lose money and time drop off trailer for pick up leave it 2 days after that drop trailer again for 2 days to drop off with out detention pay specially this facility the worst one never ever deal with ups u will lose money and time you lose one week for only one trip it’s better stay in truck stop without load than get load for ups

My freight was in excellent condition, on time and people where friendly!

The people who work here and kind and professional!!!! Special thanks to Brittany!!! You made my day 3000 times better!!

Awesome place and people

Very good

Graet

It was ok

Great

😗😭😁