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Roses Mailroom Etc. Hewanorra Express Freight Services
5549 Fort Caroline Rd, Jacksonville, FL 32277, United States
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Roses Mailroom Etc. Hewanorra Express Freight Services

Comments
da
Review №1

Great place business. Karen and her husband are very professional

El
Review №2

I saw recommendations on Next door for Roses and wanted to support a local business. I had already priced the cost to mail my package on the USPS website before going to Roses. I was unable to find prices online for Roses to compare. The price that I was quoted at Roses was $8 higher than the USPS website. This was for a small box weighing about one pound. I ended up going to the post office and was in and out in 3 minutes. I would try Roses again to see if it was a fluke but I think the prices are high and they should be posted.

Jo
Review №3

Yea I went there and ask if they do fedex ground. Reply as a yes.Just to be warn, fedex will not pick up Saturday.They also responded on email.Good customer service. The front lady is nice.

Le
Review №4

On point! Ms. Victor helped me with my mailing needs. They are more personal then any other place!

de
Review №5

I have a friend of mine who had to send a package back to Pennsylvania and when we arrived there wasnt a line of people waiting to mail a package back like sometimes you have to wait in line at the post office (socially distanced). The last time I went to the post office I had to wait in line about 45 minutes to an hour ( They only had 2 people waiting on customers at the time). We were in and out in about 10-15 minutes. My friend and I have been going to Roses Mail Room for at least 10 years. They can do everything tht the post office can do but for less money. They are very friendly and courteous and helpful.

Ni
Review №6

Karen and her husband are great people! They are always welcoming and provide services with awesome customer service. I have used them from printing, faxing, mailing, and mailbox. Their prices are always fair!

Bi
Review №7

Rose and her husband Victor are they best and my heroes. I live in NYC and I bought a car from FL, the car was sent to me without the title and I bought legs and head for the dealer to send me the title but he never did. I randomly called Rose’s office without even knowing her and I explained to her my situation, she decided to help me and automatically sent her husband to this guy office to pick up my title and sent it to me by FedEx. This was more than a Magic. They were both nice and very helpful to me without any reason. I REALLY REALLY RECOMMEND their services to anyone. You will be more than satisfied. Thank you again Rose 🙏🏽🙏🏽.

Ma
Review №8

I had a barrel to send off to Jamaica, but I could not get there got the opening hours.Would you believe that the wife and husband team opened for me on Sunday. I felt so special. The rapour was good with this family. If you all need to send something home ( there are other services too), dont hesitate to give them a call.💯💯💯.Thank you Karen and husband and daughter.

Je
Review №9

Best place around to mail packages 📦 . She will check the fastest and cheapest ways. Extremely nice and helpful. Conveniently located near university and Fort Caroline rds. They have mailboxes, packing, shipping and freight services available. Would definitely highly recommend.

Ad
Review №10

The lady was so nice and the service was super quick and easy!

Me
Review №11

New in neighborhood, love the customers service. And she make you feel welcome .

Na
Review №12

This is a very great place I love everything about this business they are literally a one stop shop and help out with anything from Uhauling, printing, mailboxes, shipping, fingerprinting and much more the owner and his wife are great people to work with!

Er
Review №13

Robbery! PLEASE PEOPLE GET RATES/FEES IN WRITING BEFORE YOURE TAKEN ADVANTAGE OF. I was charged $80+ to fax front and back 25 pages and 1 small/light package to be shipped locally/7 miles away.!! He said he gave a discount! . who in there right mind will pay $80 to fax 25 pages downtown when I live in Arlington next to Matthews bridge. Please Sir! and all 25 pages dont have data on its flipside but you still charged for it!! Thats robbery. would explain why your prices arent posted... You Lie, And Correction you did NOT SPECIFY charges prior to the transaction.At the start you said it was one dollar and some change to fax. it wasnt until near the end of my visit as pages were being faxed that you calculated the amount based on a break down OF FEES NOT DISCUSSED PRIOR TO! Youre not being honest!When YOU DID I TOLD YOU TO STOP THE TRANSACTION, AND YOU REFUSED! You took advantage to acquire outrageous, erroneous charges. You did NOT act honestly Nor ethically! this why You dont have a sign posting the charges. I had no idea 25 pgs would result in 50 page charge(and some of the pges dont have info on the backside but theres a charge).The pages were still scanning when i asked you to cancel and i pay for the pages scanned and you claimed you couldnt. That was a lie too, Instead you continued. I stood there 40 mins to be to be robbed. PLEASE PEOPLE GET RATES/FEES IN WRITING BEFORE YOURE TAKEN ADVANTAGE OF.

Er
Review №14

Great customer service! Highly recommended!

Fe
Review №15

They were so professional with a sense of humor. They put me at ease and even when I had an issue with my hiring agents, they maintained professionalism and assisted me throughout the experience.

i
Review №16

Got the job done! Thanks!

Sh
Review №17

I went to Roses for some fingerprinting. The owner was really nice. He was very fast with the fingerprinting and we also got to know a little about each other! Great customer service for sure! If I ever need fingerprinting again I’ll come here. Thank you Mr.Victor!

Ki
Review №18

BOB is life! Karen is so pleasant and helpful. All the mailroom services you need with secure premises and wonderful customer service.

Te
Review №19

We drove by Roses Mailroom on March 15th and noticed they also rent U-haul trucks. We were in dire need of a moving dolly, to help our daughter to move out of her dorm at JU. We stopped by but the place was closed! Duh - it was Sunday! As we were leaving, the door opened and a friendly voice shouted, How can I help you? It happened to be the owner of the store (Chris,) who used his weekend to reorganizing the store. Despite our intrusion, he was affable and very helpful. We rented a dolly for a couple of hours and brought it back later on. Chriss actions felt more than just a business transaction, it was a true act of kindness and the genuine desire to help someone in need! We wish Chris every success and to be blessed in everything he does. Truly inspired by his deed. Thank you!

Ja
Review №20

Excellent service! Im new to town. Went to Roses Mail Room for fingerprints for my job. Victor was awesome! Very polite and professional and cares about his business! Go check it out for all your shipping or moving needs and supplies.

Ma
Review №21

It is a wonderful place to go wonderful people to do business with great customer service. I wish them the best one love

Ki
Review №22

I Love this place! I do business with them weekly as a small business owner! They are always friendly and very professional. The location is convenient and the pricing is just right!

Di
Review №23

I absolutely love the family that runs this company! Sweetest people ever! Great customer service and low prices very convenient location so I dont have to go so far from home.

Tr
Review №24

Always very helpful and convenient!

Jo
Review №25

Roses Mailroom Etc. saved me a bundle on baggage fees when I flew to Detroit to visit family for Christmas. I my winter clothes and ice skates ahead of me and my package arrived in Detroit in time for my holiday. The service was prompt, friendly, and professional. Thank you!

To
Review №26

Customer service was wonderful!

J
Review №27

Very friendly and helpful people.

Li
Review №28

Nice costumer service

Ce
Review №29

Must say I was very skeptical at first with some of the bad reviews. But I’m sure glad I took the chance and did my shipping through this company it was absolutely great doing business with Hewanorra Shipping/ Rose’s MailFast & reliable service provided.My go to place for all my shipping service.

Ta
Review №30

Friendly staff and very convenient location.

Ho
Review №31

Not open for posted hours

ch
Review №32

I love this pace because of great customer service also I can come in and park my barrel and get ship any were in the Caribbean Island.

Ra
Review №33

Nice to see somebody gave you a good review. My experience with your services is extremely bad. therefore, please allow me to give you a bad review. Mr. Victor, where is my money? Im trying to get my money back since October 11th, 2018 (today March 5th 2019) – a title validation you charged me for but that never happened, a cargo insurance that you never paid for (receipts available), 3 days demurrage by the container arrival because you did not pay the shipping company (you got paid – 1 dollar after the other and in cash- 1 month in advance and for everything) I will suggest, anyone, to stay away from this company. I don’t wish anyone to experience what I did. Even with the right documentation in your hands, this company/person has the courage to turn it around and let you feel that you are the bad guy. I’m speechless and sorry for having chosen the wrong company for my shipment.

Si
Review №34

Great staff and great all-in-one services.. Only LaParkan authorized distributor in Jacksonville. Waw!They are also the only TSA approved freight forwarder in the area.. got my pachage sent to Trinidad with overnight service for a great price!

Ge
Review №35

The owner was really hands on as he assured me my package would arrive on schedule. Was unsure at first because it wasnt FedEx and or Ups. Pricing and Service this place is a hidden jewel and my new preference for shipping and receiving internationally.

An
Review №36

Great place best prices in town friendly staff

Ma
Review №37

Not a bad mailroom, but youd better have cash.

Ed
Review №38

Very helpful staff. Drop of for UPS Amazon Returns

Pe
Review №39

Go in and post to anywhere in the world. An amazing store.

Vi
Review №40

She is very helpful and nice

Ta
Review №41

Hopefully they can help me out with my fax stuff

Na
Review №42

Very friendly lady.

Kr
Review №43

Great customer service!!

Ro
Review №44

Decent

Ju
Review №45

Great customer service

Wi
Review №46

Excellent

Information
8 Photos
46 Comments
4.7 Rating
  • Address:5549 Fort Caroline Rd, Jacksonville, FL 32277, United States
  • Site:http://rosesmailroom.com/
  • Phone:+1 904-744-9777
Categories
  • Freight forwarding service
  • Courier service
  • Shipping service
  • Packaging supply store
  • Shipping company
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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