I went to have my SUV washed and vacuumed (full service) back in July. When I received my vehicle back at first glance it looked great. After I left and stopped to get gas I checked my trunk and it was untouched even though I specifically asked that vacuuming the trunk was included in the service I requested (it was the main reason I was there since I was 36 weeks pregnant and difficult for me to do myself). I went back and said, “Hey, I was just here getting my vehicle cleaned do you mind wiping down my trunk there are still paw prints on my plastic floor cover.” An employee came out with me to my car and while he was wiping out the paw prints he noticed that it wasn’t cleaned at all. The gentleman that was assisting me wound up being Anthony, the manager. He was so kind and courteous to me which I greatly appreciated! He took my SUV back through and had it vacuumed again. Then he had me check it out before I left to make sure I saw the great job that had been done. Because of Anthony’s excellent customer service I will be going back when I need my vehicle cleaned again!

Good people are hard to find. You pull up and they are kind and inviting want it done right go see auto bright in Jacksonville

Went to get my car cleaned they was busy waited a little longer then before but I got everything done did a great job

I used to come here when stationed prior to 2007. This time visiting after a horrible start at the airport while hertz rental car refused to provide rental car. Young Marine friend is letting me use his truck. Well, devil dog your car is now clean the young lady did a great job and yesterday I purchased tires for the young lad. I appreciate his kindness. As for your employees much kooros THANK YOU

TIP THE PEOPLE DOING YOUR CAR !!! watched so many people stiff these poor kids when they done there car. They do a wonderful job dont go there if you arent gonna tip the people plenty of selfserves. Carwashes if you want to be cheap.

The detailer did an excellent wipe down and clean up.

Absolutely wonderful job.My car looks like new.

Every time I bring my car here I’m satisfied. Deep cleaning done by hand at an affordable price. The attention to detail is what makes this place stand out. Everyone is very friendly and accommodating. I’ve been using them for years now and recommend to any and everyone. Thank you, Auto-Brite!

Ask for Tim!!! Great worker my car looks awesome

They always do a great job everytime we bring our car to them. It is our favorite place to come to in Jacksonville!

I paid $30 for basically nothing I paid $37.00 for nothing they spayed armor all on my tires did not wipe them off did not dry out my rims just let them dirip dry they were supposed to clean out inside but did not wipe off doors they did a lousy job vacuming this was horrible and I had tipped the guy thinking it would look good!! Total waste of money and time!! Buyer Beware!!

Theres room for service improvement, however the service is good at a reasonable price.

Part fell off my car the kid didnt do nothing about it I had to put it back on had to wait to pull out cuz he was so slow all the cars in front were backed up. I had to wait 20 minutes just to get out after my car was done unsatisfactory.

Awesome service and staff.

I took our work van in and it looks amazing!

The Staff is friendly and cleans your car very efficiently.

My car is beautiful again! I couldnt be happier!

My experience this morning at Auto Brite in Jacksonville was a complete disaster, to pay for a #1 and get a terrible and incomplete job done on my vehicle, and then get lied to because they are short handed has really got me disgusted. If you only do armor all on the interior and tires, then your sign needs to say so, it says complete, and then had to point out that the interior wasnt done. My money wasnt short handed, or of poor quality. Terrible.

I have been a customer for 15 years. Ronnie my go to guy. A shame people tip these hard working youngsters so poorly.

$42 went a long way here. Very impressed with this place

They did a great job. My only complaint would be that it took awhile. I did get an oil change and car wash. If they had a few more employees they could probably get the cars done quicker. I was pleasantly surprised by the price, too.

Save your money! Worst car wash Ive ever been to. 30 bucks down the drain. They dont have enough workers, didnt have anyone working the register, had to yell at the 1 kid who was drying my car off because he was talking with his friend for 5 mins.

Really professional staff but more importantly, the quality of service is one you can’t get anywhere else in Jacksonville. Really awesome detailing.

My car was serviced by Anthony and Duanne. I have two dogs and up to three kids in and out of my car constantly. I have so much dirt in it that its ridiculous. The two of them got almost everything out and then on top of it were nice enough to vacuum my car seat. It looks and smells amazing and you can tell they put a lot of work into it. Extremely grateful and very much appreciate it.

Good work good people

Very thorough work. Tend to be a little short staffed though so plan to wait a bit. Still the quality makes it worth the wait.

Good service for a quick wash. Basic wash will not clean it spotless but does a good job for the starting price. Also would skip the tire shine as for 2 dollars it wasnt that great. Better off buying your own.

Just got a special number 1 done on my in laws van. They did such an amazing job everything is clean and shiny. It did take 1hr 15min till it was done but it was only one girl working on it the whole time. She did great. Will be back again! Thank you!

I normally go on Wednesday since they have a good deal. The crew ain’t bad they do a good job you pay what you get can’t complain just wish tire shine was included since you get “Full Service”

Very courteous staff. Went above and beyond in my opinion to make sure the cleaning was satisfactory. The prices are reasonable.

A life saver. How I hate washing cars Thanks Auto Brite.

Best carwash in Jacksonville. I had them send my SUV in twice due to hard water spots that didnt come out. Unfortunately the spots didnt come out the second time so Im going to have to get a full detail.

We were informed that close at 6 and we had arrived at 5:55 said they were accepting customer still. Got the $40 car wash big waste of still filled with had finger prints on back seat window s and back mat not cleaned.

Absolutely love the service so much I got the monthly membership for unlimited washes.Mr. Tim normally is the service rep that always does a terrific job. Very satisfied customer and would recommend to anyone who likes having their vehicle clean the right way...

The Best thing about this place is how fast and perfect they clean my car!!! Love it ♥️

It was the worst job they did not shampoo the carpet and shampoo interior they did not hand wax my truck the interior had a very bad vacuuming job fire walls were still muddy and the running boards also I should have taken my time and inspected the truck but with a $50 tip it should have looked like a brand new vehicle my total price was two hundred dollars

I will not have my truck washed here again.The bed of my truck is new full of water and wet grass which poured out all over my bumper when I pulled out. I had to tell the guy to clean the top of my truck because the grass trimmings that were in the bed had blown all over the top. A waist of $35. Actually a waist of $40 because I still tipped him for the effort. Never did smell the fragrance I paid for. Ive never wrote a bad review for anyone but this is poor service. Ill wait the 2 hours at crystal coast from now on for quality work.

Very friendly people and I love the service my first time there and I will return

My car looks brand new

The young man did a good job considering it had been over a year since the ole girl was washed.Just a couple of spots were missed but Im over now. She shines like a new penny.

My car looks great! And Customer service was awesome! I definitely got lost in the parking lot tho because there aren’t any signs!! 😂

Great job on my car lousy job on my sons truck

Friendly great quality, takes a bit of time but comes with quality.

I read the negative reviews and wasn’t sure about going. They were the nicest people !I needed an inspection, they were done in about 10 minute. If you need an inspection and don’t want a long wait that’s the place to go. I understand they are under new management and the people there were great !Thank you to the young man who opened and held the door for me to enter.

Ok

The attention to detail is amazing and the staff are respectful.

Great services, great associates.

Love theses people

Excellent customer service. Cleaned all the dead bugs off the front of our truck. Drove from California to NC..

If I could give this place a zero star rating I would. I spent 30 dollars on a car wash. When pulling my mirrors back into place they broke off the backside of my mirror. Which has sensors inside of the mirror that light up when someone drives up next to me. So they are lying and saying that it fell off in the tunnel. No sir me and my two boys sat and watched my car go threw the tunnel. My vehicle was outside of the tunnel for at least 5 minutes before the guy comes back in to tell me that the backside of my mirror came off while in the tunnel. If that was the case there would be water inside my mirror housing. Then he goes to insult my intelligence even more by saying oh its not wet because the blower blew all the water off. Try again if that blower was that powerful than there would not be a single towel or rag to dry a vehicle off because they would be completely dry while exiting the tunnel. The inside of my mirror housing is bone dry. Do not take your vehicle to this place to get washed. Then he tried to offer me a free wash of the same type I had done today when I asked for my money back. Why so mysteriously the other backside of my mirror can come off. The customer service here sucks. They do not treat their customers with respect. I can promise you that I will never go back and being in the business that I am in I will never recommend this place to another person.

Tim is the only one I like to dry my car and take care of my windows. He is the best. Shame more of them dont have his customer service skills.

They do a decent job for the prices! Obviously you arent going to get a full-on, over the top, detail job done for $34.99, I think their full-on detail runs much higher? But for a quick clean up, its definitely worth it! Everyone has always been very friendly each time Ive taken either of my 4 vehicles there. If you are expecting your car to come out immaculate with no missed dirt, grime, or bugs...I suggest you take the time to do it yourself cause a drive thru automatic carwash doesnt do that, it doesnt even come close. But like I said, for a quick clean up to at a minimum get off the dead bugs from a recent road trip or mud from a dirt road, etc...Auto Brite is the place to go!!!One last thing, people, TIP the person thats handling your car!! If you want them to take a little extra time on your rims or windows or whatever, give them a good tip beforehand and mention what it is you want to get extra attention. Also, even if you just want a quick clean and arent looking for anything to get any extra attention, still TIP THE PERSON CLEANING YOUR CAR!! Its how they get paid and its the right thing to do!! If you dont want to tip them, then wash your own car yourself!!!

Very nice job, car, windows, rims look great, cleaned very well. Every detail was covered.The establishment was very nice also.

HORRIBLE!!!!!! I had to send my car back twice because it was filthy in the back and the windows weren’t done. Then they had to vacuum again because it was CLEARLY not vacuumed the first time around. The guy that was doing everything acted as if i was putting him out because i wanted to get what i paid for. When i had finally had enough i gave him $2 and said this is what i have. There wasn’t a place on the ticket for tips. He told me i could have gotten cash back. I shouldn’t have given anything. It is NOT work the money to have manage the professional that should know his job and to be treated so rudely.

Always does a great job for me

I had no problems with this place the cashier was nice they got me in the next day for a carpet and floor mat shampoo and only took less than a hour I was happy about how quick it took. I only give 4 stars because there was still some little stains here and there but it was only $25 and overall I liked the outcome my carpets and floor mats looked great.

They always do a good job. They have other washes which are really affordable. The better of the others out there

The very first time I brought my truck here, I was greeted by what seemed to be a high school kid, but he was very polite. After giving me my ticket and pulling my truck around, I walked inside and paid $20 for the wash. 10 minutes later, someone else came up to me and told me that my truck wouldnt fit in the wash because my tires were too big, and that they (obviously) werent going to be able to wash it. I paid with my debit card and they wouldnt give me a cash refund, but they told me it would be put back on my card. That never happened, so I basically just paid $20 for nothing. Just wish someone would have told me they couldnt wash my truck BEFORE they pulled it around and I paid for the wash. I got over that and went back a couple months later, this time after getting new (smaller) tires. They did a good job washing my truck, but did a very poor job vacuuming and wiping it down. Still had some dirt under my floor mats and water marks all over the exterior. My truck is black and Im extremely picky, since everything is a lot more noticeable on black vehicles. Definitely not a wash/vacuum worthy of $20.

Daja finished up my truck and did an awesome job. It was my first time here and next time I’ll be signing up for a monthly membership. Awesome job!!!!!!

Prices are decent & fast service. Mom of 5 very active kids and two dogs, my car looks AND smells great again!

Good place but because of the high turnover, people dont know enough to about new vehicles. The lad put my car in neutral and got out so the conveyer belt could take it through the wash. My car automatically shifts back to park once the driver exits the vehicle can cause mechanical damage to your vehicle. Otherwise excellent service.

I pay for the best wash. Extra for My rims they say im all set i go out my rims look liked i was driving down dirt roads still dirty. I say something an they say i gotta pay extra. I say i did so he goes out with a rag and half asscleans them. I had to go to a doit yourself wash and finish their job. So a car wash ended up costung me over $25. Smh. Wont be back

I felt jealous of guy that was drying my car with a hand towell, it looked like he was cleaning HIS car, good job, great service.

Twice we have come to Auto Brite and have been spoken down to. We will never come back here. The first time we got an oil change and stated that we wanted it washed but then it started raining. I asked since we didnt want the wash if we could just pay for the oil change. We were told no, so we had to pay for the was and received a rain check. When we came back for the wash, the tech asked if we wanted an upgrade to rainbow wax for 99 cents. When we got to the counter the lady was extremely rude and said I am telling you it is going to be over $4 difference not 99 cents. I mentioned how they should have approached the tech and not take it out on the customer her response was dont you worry I am going to right now. No apology or sincerity towards us. We left without getting the inside cleaned or the exterior wiped down. Never again will we come here.

Customer service skills are poor. $33 and still dirty. Plus, fun little story: I was told they closed at 6, show up at 5:48, everyone is gone and my car is parked and locked and they kept my keys. Had to retrieve them in the morning.

Went in for my bi-weekly wash and wax along with a minor detailing. Very little activity on this visit. Sometimes there are a lot of vehicles waiting. But the staff is thorough and fast.

Great job, good prices. Ive come here a few times for car washes and they always have done a thorough job. I think you get what you pay for. If youre not satisfied, perhaps upgrade to a better wash or come when theyre not too busy.

They have improved so much!! last time I went here they disappointed me for the price I paid but I went back since getting a car detailed with them works best for my schedule but now I am extremely happy with their service. They have gotten better.

Did fine but my iPhone auxiliary adapter cable is now missing. Maybe got sucked up in the vacuum or something but they chose not to tell me. Screw me I guess.

This location does an awesome job!

I was scared to bring my car here after reading the reviews. I was pleasantly surprised. I picked it up and it was like new. Washed and detailed top to bottom. They charge $10 extra for leather seats but it is well worth it. Ronnie is the one who completed my car and I made sure to tip. I recommend him. I also went at a slow time (a Tuesday morning - Im a nurse and have random days off) so this may have helped because they were not rushed. When I picked it up I did have to wait 10-15 mins to be checked out. They may have been short staffed because there was no one at the register. Overall a good experience and will go back.

I was happy with my service

The place was packed full of people getting the full blown interior and exterior clean, but my car was done in just about ten minutes. Reasonable pricing and most of the employees were great. All I got was the exterior wash because I prefer to clean my own interior, so they quickly and efficiently took my car around all the cars getting the vacuum done. Only thing I didnt like was when I got home I noticed one spot they missed drying. Update, it rained and now theres streaks all over my windshield. Very annoying

This is a great place to get your car washed and detailed they are five stars in my book!

I have been visiting with this business for the past few weeks. I have been very satisfied with their service. Thanks for all your help in keeping my van clean and shiny.

I wish I could upload pictures. Do not waste your time with this place, you will save money by doing it yourself and you will probably get better results. I still have stains on my seats and the vehicle was wet when they gave it to us. It is cheap so I guess it is what you get, just dont expect detailing from this place.

Friendly service at decent prices. Every time Ive brought my car its always looked great afterwards. Lee up the good work and Ill keep coming back.

Always provided the best cleaning of the interior and exterior of the cars! Customer service can be worked on a bit, but overall I think they do a good job.

I liked the service just would like to pay less for it. When you get full service say in San Diego, Ca you get hot wax, a spray scent choice, you get spray inside interior to protection, and your tires are sprayed and if you have white wall there done.

Hope you like waiting and being ignored. Especially when no one is in front of you.

My car was so dirty yet came out shiny and looked like new. Right in my budget too. I didn’t feel that the extras were necessary and I was very happy with the results.

They do a fantastic job of cleaning my cars

Ugh not worth the time to type out all of the negatives.

Changed my radio station (fine) but failed to change it back (not fine). Did not vacuum around my Bible in the backseat, this seemed intentional, because the rest looked great. The $18 does not include vacuuming the trunk.Otherwise great job. Id give them a higher rating, but at least one person in the process seemed intentionally unprofessional. Maybe go with a totally empty car and put anything loose in the glovebox or trunk.

Boy did my car need cleaning. Outstanding job.

Very, VERY sneaky with charges. Called the police because I refused to pay an upcharge I was NOT notified of by the shop manager.Instead of trying to meet my satisfactions, the lady who looks to be in her mid forties, maybe an anchor baby or twelve, starts to snap her fingers and talk very vulgar in front of several customers.To summarize, just dont. Call on an independent local to do business with instead!

Good service but the place needs music and television. It will keep the employees motivated and the customers entertained.

Always do a wonderful job!

They took the time to make my 20 year old car look brand new

Great cleaning but they are really slow. Plan to sit there for an hour but your car will be cleaned well

Paid $130 to get my car detailed and the interior cleaned. When I got my car back the seats were still wet and there was no scent added to my car. I left the windows cracked but car still smells horrible. I spent $30 on Febreeze and air freshners and it still smells horrible. I will probably have to have everything cleaned again just to get the smell out. I wish they wouldve told me that everything wouldve been wet when I got my car back. They have me a 3 hour time table and I just assumed that everything would have been dried by then. Thats what I get for assuming!

They are a bit expensive, but considering they take care of it all its doable. The problem is that you have to keep an eye out for the detailer as they tend to forget a lot of things when drying and detailing the inside of your car. Especially the windshield.

Good, last full service auto car wash, like their results.

Excellent work! After a 5-6 hour trip I can always depend on these folks for a complete and detailed job. I stop in every time I visit to Jville.

Would have been five stars, however the man drying the car kept putting his towels down in the parking lot and picking them back up to dry the car which could pick up small rocks or sand and scratch the paint.

They do a good job and was very FAST.

Best service ever!!

WILL NEVER GO BACK! They removed my hitch from my truck, my antenna, and my front license plate. They did not put them back on. Also my license plate bracket was lost I spoke to the manager and he said he has it on his desk. The place is ran by young kids. One good thing is they did a decent job of cleaning my vehicle. The lack there of care for personal property is not ok.

Its a cheap detail service close to home. I dont find them exceptional, but they are ok if you want a vacuum and wash fast, without having to do it yourself. One thing they could def work on is customer service. Every time I go the employees are so unprofessional! But again I still go cause its convenient, and well its in Jacksonville, there arent too many other options.

Paid for a wash and vacuum half the car isn’t vacuumed and my whole backseat and car seat were soaked because they left the window open. I’ve had great experiences up until today. Subpar service. Manager offered to refund my money at least. Don’t recommend this place.