I highly recommend their storage services top notch quality from their costumer service representatives I have stored before & will do in the future. My favorite feature is over the phone rental process no haggles really straight forward affordable pricing that fit the needs I’m looking for an the reps are always really patient & kind love the positive attitude. Keep up the great work🥳

Absolutely amazing! Great customer service by Michael!! Good rates compared to other non climate controlled storages. Very clean, safe and secure!! Would definitely recommend!

Very helpful, straightforward and honest. Would recommend to anyone

We use this location through my work. We are based in a different state, but everytime we come to our unit in Jacksonville, we are always very pleased with this location. We worked with Courtney and Joanne and they both were very kind, and handled all our needs in a timely manner.

Courtney was amazing! She was super flexible and helpful when looking for additional monthly storage! Clean, A/C controlled and exceptional service! She made the process so easy! Thanks Courtney!

Very professional, detailed and fast. Mike was very helpful and polite. Thank you so much!!

Courtney was the nicest person ever she went beyond to accomplish what I needed done and helped me get into a unit

Fast and cheap just like me. JKJK Girl at the front was great. If you are only needing space for one month book through the website. If youre going to stay longer than that go inside and books because right now theyre offering either the first ones free or the second month free which in the long run is a bigger savings.

I am from Europe moving to the US soon and when I called the location here to ask about storage options the woman on the phone was very helpful and took her time to understand me through my accent, her name was Courtney I believe. When I move I cant wait to store my items here.

We arrived late in the day to check out our options but Courtney was awesome and took the time to show us the site and available RV spots.She explained everything and was eager to help without applying pressure.We’re thrilled that our new Motorhome has a place to call home when we’re not on the road.Great staff! Clean operation and very professional. We have no regrets with our choice!

Worked with a wonderful rep over the phone and at the facility named Courtney! She was awesome and made sure I had a firm understanding of the rates and options out of the door!

I called and spoke with Courtney and she was more than helpful and insightful on all the questions I needed answered. Great customer service!

Great customer service and super fast and friendly

Very clean facilities and the customer service is awesome! I will continue to use Extra Space storage in the future when I require storage space. The Girvin Rd. location in Jacksonville, FL was perfect for my storage needs and they care about their customers.

I have always used Uhaul storage. I had a unit with them prior to moving in preparation of my recent move. On moving day, we get to uhaul and learned that the elevator was out and had been out of days and we had to unload our packied moving truck up 3 flights of stairs so I found these guys and I was truly impressed with how clean the storage was and how efficient the online rental process was. I am a forever customer!

I spoke with a friendly but professional customer service rep by the name of Courtney that not only handled my questions but also explained in detail why changes were made to my account. I appreciate when customer service is handled in a such a good matter. I’d suggest other companies and employees to mimic that young ladies professionalism if they aren’t already. Keep up the great work you guys!

Third rate hike in 18 months. The facility is clean and secure, which salvages the rating. I am looking forward to my wife and I buying a bigger house so I can finally move out of this storage unit.

All is going well thus far. Its a nice facility thats very well kept. Climate control is the way to go!

Clean, cool, and the process was easy. Courtney was very courteous and came to meet us when she saw the Uhaul pull in. Glad to have rented a space with them.

Awesome service, Courtney made sure to break down everything, where I understood what I was getting myself into. If it would be acceptable for what I needed. Very easy over the phone transaction an about making sure all paperwork was sent a correctly.

Very helpful and tryed getting me the best deal possible I highly recomend

Michael was very helpful in getting us set up. Will definitely be returning.

Best storage facility in town, good prices and staff always go above and beyond to help you out with any needs!

Courtney was great to work with! The process was seamless and the facility is very clean!

My recent experience with Extra Space Storage was excellent! The staff was pleasant and helpful. The storage space was large and clean. It was affordable for what we needed. I even noticed that they store larger items (campers etc.. out back in a large, clean, well lit area). I would recommend Extra Space Storage to anyone who needs to store their items.

Had a tremendous experience with Courtney and her team for commercial storage. Highly recommend. Courtney was responsive, reliable and knowledgeable.

Very friendly staff, extremely clean units. Competitive prices. A great place to store stuff.

Super simple and easy to rent a storage unit! The staff member, Mark, was very friendly and was extremely helpful. If I needed something explained a little, he was more than happy to help. He also walked my to my unit so I knew where it was. The prices are really good and everything was very clean.

Clean, secure access with rates lower than other locations nearby.

Just moved to Arlington from Connecticut about a month ago and needed to store some of my not-so-important items somewhere decent. Checked out a few companies but ultimately chose this place. I walked in and was greeted immediately by a lovely young woman whose name I’ve unfortunately forgot. I think she might have been the manager. She went with me through the whole process and was extremely helpful. I ended up renting a 5’ x 10’ and when I went to the unit I was impressed at how well kept and clean the unit was and the building and lobby in general because I have had horrible experiences in the past. I will absolutely use this place again and recommend to everyone I know. Thank you for a great experience and all the help!

-Courtney at the Girvin location was VERY HELPFUL, Strongly Recommend booking a storage unit with her.

Fantastic customer service! First rate facility!I have been a customer for four years and had two units there. I asked Mark Morrisseltte if there was a chance that I could get the units closer together. Not only did he follow up with my request but, he did even better! He found me one unit that would accommodate my storage needs and save me money to boot! On top of that the facility is clean well lit and security is tight! I highly recommend extra storage on Girvin road thanks to Mark!

Courtney was really pleasant and kind person to speak to.. She had a very cheerful approach, which made my day for sure.. great over all experience, will recommend this storage place bc of her...

Easy access and very clean. Even smells nice.

Excellent place and great attention

If you are looking for a top of line quality service in storage, please visit this location. You will not be disappointed. I personally guarantee it. The location is easy to access. Always CLEAN! The staff is very accommodating and willing to assist. Bayron was a perfect gentleman and a great manager and since has become a close friend. He will certainly be missed as he has relocated. The new manager is just as good! Take a chance on an excellent location.

Courtney was very helpful and courteous! She made my visit delightful and stress free! Thanks Courtney!

We have been renting at this location for a few years and have never had any issues. A few months ago we moved to a larger unit on the same floor and had a problem with our payment. The office manager was quick to respond and took care of everything for us. We really appreciated the easy process.

Great facility. Staff has a friendly demeanor and are willing to go the distance to help.

Courtney is amazing! Very courteous, professional and friendly. I highly recommend this storage facility 👍🏼

MOVED MY STUFF FROM MARYLAND TO FLORIDA...TIME TO THINK ABOUT RETIRING AND GOING THRU 32 YEARS OF STUFF I HAVE ACCUMULATED. I BOOKED BY LOCKER OVER THE INTERNET, VERY EASY, COST WAS SIMILAR TO WHAT I PAY IN MARYLAND BUT WITH AIR CONDITIONING. YEAH. STAFF VERY HELPFUL HAPPY TO HAVE MY STUFF CLOSE NOW

I needed an additional storage unit and the lady was super helpful and made sure I picked the right unit for my needs. I love that it’s inside, late hours and very close to home.

Very clean and convenient. I was able to rent on line and sign all the lease documents. Building is very secure. I recommend.

The staff is amazing and the facility is top notch! Highly recommend!

Courtney is awesome. The place is very clean and the experience was great!

Very efficient online rental system and close to home. Have rented here in the past and completely satisfied. Very clean and safe. Well lit and great support system

Courtney and Mark have been exceptional in the service of getting our RV storage space.I would recommend anyone needing storage facilities to get in touch with Courtney our Mark!

These guys have been fantastic since day one. The facility is so clean I wish they would come and take care of my house! But seriously, the manager, Byron, has done the utmost to take care of us and make sure our items are secure! Five stars all around!

Bayron from Extra Space Storage was able to help me when I was in a bind today. Not only was he friendly and professional- his staff was courteous, the facility was clean, and the entire property was spotless. Thank extra space for selecting such a wonderful crew.

Got my first month free! I was able to reserve the unit I wanted online, so easy! The customer services was excellent. Julie showed me the unit before I moved in to make sure it would work for me and JR called me on moving day to make sure the process went smoothly. Facility is secure, clean, and well taken care of. Highly recommend!

Courtney is Awesome! Always prompt to any and all responses, very professional, pleasant, and goes above and beyond in getting your questions answered!😊

Byron has been great advising me what size unit I would need. I have been so pleased at the cleanliness of the facility and how secure the place is. I have been recommending it to my friends who have said they need extra space for their toys!

BEST storage facility! Cleanest, Secure, And most professional staff. Byron, Manager, provides detailed on the spot assessment of what’s the best unit rent. He goes out of his way to accommodate you with the best service.

Courtney was AMAZING!!!!!, very professional and really helped me out, I will recommend EVERYONE to her, give her a raise ASAP!!!!!

Great place to secure your personal belonging. The manager was very helpful, knowledgeable and looked out for my best interest. I havent had to get storage in 20 years so it was very refreshing! Clean, secure, and a lot of military use this site with a sound mind. Thank you!

Very friendly, helpful and professional. The place is immaculate. I recommend it.

Easy to rent and everything made clear

Courtney helped out a lot! I think she’s best and the most helpful member there! Woooweeee!

Very clean facility, good security, helpful staff, transparent pricing, and they’re dog friendly. I highly recommend this place.

So clean!!!!! Easily the best out of all Extra Space Storage facilities Ive used! Bayron was super friendly, helpful, and knowledgeable. Also super helpful towards military leaving on deployment, I have full confidence they will keep my things totally safe!! 10/10 would recommend!!

Thank you Mark for a wonderful experience. Searching for the right place to store my treasures has never been easier.

Very uncomplicated process. Ada was very knowledgeable and helpful. The facility is clean and secure.

Wonderful customer service!!! Courtney was very helpful and answered every question I had ! Will definitely be purchasing a unit in the near future .

Super clean facility with extra super staff! Process was efficient and easy.

Fast process had me in and out in a few minutes and the site is clean

Bayron was so incredibly helpful. He went above and beyond to make us feel welcome and at ease in a time we needed it most. We came in after removing our stuff from a house fire and he checked on our mental state prior to starting to go over storage options. Due to the way we were treated at this facility, I would highly recommended to anyone in need of storage space.

Courtney was very professional and friendly she answer all of my questions thanks Courtney!!!

Courtney and jaylin were very helpful and professional would definitely recommend this facility to others.

This was my best experience with a storage place. Nice friendly staff, accessiblity to unit is awesome, clean and safe. Will diffinetly use again if needed.

Such a great storage facility! Military friendly! Would recommend them to anyone looking to store in Jacksonville! The store manager, Bayron, made checking in and out extremely easy!

I was treated great and wish I had gone to this place sooner. It is very clean and ran nicely.

Beyron was very friendly, and helpful! We had a great experience with extra space storage! All the other renters were very friendly as well. Customer service was great, and the area was clean/ easy to access.

Absolutely, a wonderful place. Courtney, has treated me with respect and kindness.

Very clean and great staff

Wayneshia was so accommodating with us walking in at the last minute. She took the time to walk us around to a couple different sized units until we found the perfect one to fit our needs. She assisted with promotional pricing and made sure we were fully taken care of! Thank you so much for the great service!

Cleanest storage facility I have used. I move often due to work and Iwas so impressed with the manager Julie and how quickly she was able to get me moved in. Kudos to Julie on how well she keeps this location so clean you would think that it was a brand new facility. Five stars plus!!!!

This facility has always provided great options, safe storage, and excellent service for our family. Thanks!

First and foremost I would like to thank Bayron for being the most stand up gentleman I have ever worked with in my life. I had a situation the other day and he was quick to reach out to me and try to solve the problem. In a quick few minutes everything was taking care of and the safety of my valuables and trust with this man and company we’re assured. I have moved a lot in my time and have used many different company’s storage units and this is hands down the best I have used. Hands down 5 star from the facility and staff! Once again I want to thank Bayron!!!

Bayon Martinez is a very professional manager and very knowledgeable about his job he deserves to be promoted to a district manager when he was transferred. He help me and my family resolved issue.

Very friendly and helpful staff. Have had a unit herefor 2 years. Very clean. Easy access. Needed a larger unit and they were able to email me contract due to my work demands.

Had a unit here for about 2 years. Clean, working facility. Accommodating staff.

Bayron was extremely helpful and has excellent customer service. Very clean place have rented at this location before. Would definitely recommend this location.

Wonderful place Very nice Manager. Julie was such a big help with my move in. This location was recommended to me by my movers. I will be sure to recommend to any person who needs storage..

I reserved a unit online and was contacted shortly after confirming the reservation.When I arrived there I was greeted promptly by JR and he walked me through the process. JR provided excellent service and everything was squared away quickly!

Managers great can you believe theyre going solar

What a pleasant experience my husband and I had dealing with Julie and her team.We actually received the first month free! The property is clean, easy to navigate, and the paperwork was quick & easy. I would recommend Extra Space to anyone with short term storage needs.Tiffany Walls

This is is the best storage place in town! Julie was super helpful, friendly and very professional. I would recommend everyone to use this place for their storage needs. The location is very well kept and maintained!

The Manger Baytown Martinez is very nice and easy to work with, the facility is clean and well lit. I would highly recommend

Extra Space Storage provided me the best service and a very clean and secure site to store my rv. I never had the first concern and was treated very well by the wonderful team on site. I highly recommend this storage facility to you!

Super clean, very helpful and friendly!! Julie the manager is so helpful and patient with mother. She takes the time to always help my mother with all her needs and made sure she was in the perfect cost efficient unit for her. We are so glad that we are at this location..

Special thank you to Bayron! I appreciate his customer service, open communication and willingness to jump in and assist with my current storage needs.

Bayron Martinez is a great help! Really helped us, Great personality, amazing customer service! A wonderful store manager.

Awesome !!I have lived from Florida, to Michigan, back to Florida, to Texas, and back to Florida again.Never had I such a great experience with storage.Clean, Professional, and safe.The Staff was always helpful, friendly, and Professional. Always working, in the office, cleaning the grounds, or patrolling the storage units.Extra Space Storage off Girvin was so clean, I asked the staff if they had any Apartments for rent. I knew they would be perfect.Unfortunately, they only rent storage units :-)If ever I need storage again, Extra Space Storage is the choice for me.5 out of 5 stars.

The place is extremely clean and the manager super friendly!!

The staff here are amazing! Shanniece and Bayron are the most friendliest and helpful people I have ever meet. The facility is so clean and smells great. The facility is easy to locate and I had no problems accessing my unit. I hate going to other places and you have to put your code in a million times before you can get in. Definitely will be a repeat customer.

Great customer service. Bayron is very nice, made everything really easy for me!!

Bayron Helped me with my Storage Needs. This is not only a great place but the services top notch.

Place is conveniently located, within a few miles from other storages. It is clean. It is air conditioned. Accessible at all times (great for people that work late shifts) staff is helpful, patient and friendly. I feel I am paying just the right amount of money for exactly what I need. 👍🏼👍🏼

I must say the front staff are very polite and excel in customer service. The process was seamless and the facility was very clean and climate controlled. The price is fair and gave a few options for insurance coverage of my property. Overall I had a great experience at the Girvin location.

Afzal was very helpful! Friendly & polite staff! Very knowledgeable! Clean & secured facility!