I have my life and auto insurance with Wally - he is very knowledge and always looks for the best policies for me. He and the staff are also very friendly and responsive. I highly recommend working with Wally on all things insurance related!
I started off with a Renters Insurance policy with State Farm because my apartment required me to get one. The staff suggested I bundle my auto insurance and it ended up saving me a lot of money compared to my previous insurance company. Everyone at Wally’s agency is so friendly and knowledgeable. They are genuinely trying to help me and that’s what I want for an insurance company! Thank you Wally and staff!
Wally and his office have been so helpful over the years. Theyve helped me get through my first claim and are always available when I need help or have questions. They all make everything so easy!
State Farm, Wallys office has the best customer service! Everyone is very knowledgeable and gets my questions answered. If you need insurance for your home, auto, or life, Wally and his team can help you!
I have my auto and life insurance policy with Wally. His staff is incredibly knowledgeable and friendly. They always give me great advice and are always there when I have any questions about my policies. Thank you Wally and staff!
Wally and his staffs are extremely professional and client centric. Policy related questions or issues ... call Wally and he gets it done. He’s been my agent for nearly twenty years and I’m glad I’ve got him looking out after me.
Mr. Shao and his staff has been super nice and professional in helping me with my term life policies and in explaining how the insurance works. His proficiency in both English and Chinese has helped me and my family tremendously in understanding all the complications of insurance in general and specifically in term life. Thank you! I have stuck with StateFarm because of people like Mr. Shao.
Wally Shao and his office staff are the BEST! They listen to my questions and offer great solutions, they are so helpful! They provide superior quality services that are no other insurance agency can compares with!!
Like a good neighbor, I’ve grown up with Mr Wally Shao, starting with Life insurance, car insurance, and home insurance.Mr. Wally Shao and his staff are licensed, professional, and knowledgeable.It is great feeling knowing that I am in good hands!
I knew Wally over 30+ year, he is always very helpful and cortieous. His office staff are very professional and provide excellent services. Any one needs insurance and he is the one to call.
Wally’s State Farm office has provided the best customer service. They always review my policies and make sure I’m adequately covered. If you need insurance for home, auto, or life Wally and his staff can help you!
Wally Shao State Farm Insurance has been providing my family great insurance service in the last 30 years. The staff is friendly and always goes the extra mile to help us. 5 stars!
I have my renters insurance with Wallys office. Customer service there is incredible. The team is very responsive and knowledgeable.
I have many policies with Mr. Shao over the years.He can fluently speak English, Mandarin and Taiwanese.His staffs were very friendly and helpful.Thank you Mr. Shao
I have auto and life insurance policies with Wallys office. His staff is friendly and responsive in handling claims and answering questions. He and team provide excellent customer service.
I have my car, condo, and life insurance insured with Wally. They helped me through my first claim and also set up my first condo insurance policy. The staff is very friendly and prompt with their service. If you need any type of insurance, Wally is your guy!
Wally Shao’s Agency is Professional and Responsible, Good quality service are so nice to deal with ! They are also trilingual, Big help with !
All my questions answered. Have several life policies that hopefully secure my financial future if my world were to go on a downturn.
Excellent service and professional staff. We are your customer for life.
Staff is knowledgeable and responds quickly to inquiries!
Ive been a State Farm policy holder for over 50 years. Wallys team always provides me with great customer service. After reviewing my policies I noticed that I was a little under insured. Wally educated me about the importance of life insurance. Now I am confident that me and my son are fully protected. I also added a $1million umbrella policy. Not only did it lower my auto insurance I now have over $1million worth of protection.
Wally’s office is absolutely amazing! The staff is remarkable and they make me feel confident that my policies are in the right place. They’re always trying to find ways to save me money. Not only that Wally helped me set up a life policy that helps me save money and financially plan my future.
Wally and staff are a superior team that always communicates with clients promptly and efficiently. In over 20 years I have never ever had any problems or concerns with Wally Shao. He is the BEST agent in California.
I had Jason compare my current insurance to State Farms and he was able to get me more coverage at a lower price! Great customer service and free parking. It is an English, Chinese and Spanish speaking State Farm agency.
Great customer service with a wealth of insurance information regarding both personal and business lines.Turn around time on inquires are always within 24 hrs!!!Douglas Kang