Everyone has given them 5 stars, I’m not surprised! Been insured with them for over 15 years! Anytime I had a car issue, accident, etc, they were always there, with me on the phone calmly explaining how to take care of the situation or what I can do!I love State Farm, especially the Steven Wang team, and I will continue to use them for as long as I can!Thank you for always taking care of me and my family!

Very recommended. My family has been using them for 7+ years and now that I am starting to need my own insurance, I found their service to be superb. Gave a quick call, got the quote on the line, and have everything explained right away. Email is always responded, even just minor questions. Always providing timely communication and stellar customer service, Kimberley is my go-to person now for everything insurance-related!

My family has been with State Farm for over 20 years. We can count on everyone at Steven’s office to be very professional and always of great assistance. We really appreciate Shaun Xu for always being so helpful in assisting us with any questions we have. He is always a pleasure to speak with- very courteous and has great attention to detail. Highly recommend!

Been with Steven Wang agency for the past 10 years and over 15 leased vehicles! Extremely helpful and knowledgeable..HIGHLY RECOMMENDED ! Cant find a better one.Thank you all staff.

I have some rental policy issue with our unit in La Jolla, and I contacted Stevens office. The staff is very professional, explaining to me about the difference between renter and rental insurance. What is more she does not push selling me something I do not need.I was so relieved after consulting with her.

Today Aki helped me set up a policy. She was very helpful. Fast and responsive! I am always impressed at Wangs office. Thank your service.

Audrey and the team have helped me and my family for many years now, and she answers every question I have promptly and professionally. I highly recommend working with these folks!

Kimberley was an amazing help to me in dealing with a complicated move to California. She made sure we have great coverage and went above and beyond getting things sorted out for us. I highly recommend contacting her for your insurance needs!

If youre looking for competitive rates, reliable service and great customer service then choose these guys. Every time Ive called because I need something they do it right away and always very patient with my requests. No matter if I needed proof of insurance for the DMV or to adjust my coverage they work super fast. I highly recommend these guys! No shady business here and the best part is they pick up the phone right away! No dial this and that to get to talk to somebody from tim-buck-too! Thanks Steven, Zoey and Audrey for great service!

Steven and his team were very helpful in explaining and getting all our insurance worked out!

Im really satisfied with the services Kimberley provided. She answers my questions very well and detailed! Add on to that, if you need mandarin speaking agent service, this is the right place you should go!

The customer service is superior, and excellent in all aspects.

We love working with Jacky Yeh, he’s the best! He’s courteous, responsive, patient and attention to detail. He takes the time to help us, provides guidance every step of the way and always follows up. I’m very pleased with his service and professionalism. We highly recommend him! Thank you for all your hard work, Jacky! We greatly appreciate it.

It was a pleasure working with Kimberley at State Farm. Kimberley is professional and very knowledgeable with variety of insurance products. She was patient and listen to my needs and presented a proposal that offer the best coverage without breaking the piggy bank. Great job and thank you Kimberly!

Steven and Kimberley helped me with auto and renters insurance. They answered all of my questions and made the entire process simple and easy by providing recommendations and showing me the difference between multiple options. Excellent service - highly recommend!

Aki Sun is responsive, professional and patient. She responded to me quickly when I asked some questions, very helpful. I dont need to worry about anything. Great service.

Worked with Aki who helped us as we recently moved back to OC. She helped transfer all our policies back here locally and worked to get us coverage in our new home. Aki was fast, super helpful and also saved us a ton of money.

Audrey Yip has been helping me since day 1. She is responsive, professional, caring, and easy to talk to. For the last 8+ years, she has been extremely patient and helps me with my unique situation and life changes. She makes sure that I understand the different options available to me and the prices associated to each. Highly recommend this office and Audrey is amazing!

Kimberley is professional, efficient and a pleasure to work with.

Kimberley always helps me out. She responds to emails quickly. Professional team. Been with them for years . Cant complain. Thank guys for always being helpful

Aki Sun is the ABSOLUTE BEST!

Ive been with Steven Wang for 2016 and so far theyve been very excellent in their customer service; people who work there are very professional and fully dedicated in serving their customers needs as they take their time explaining the issues and respond to your request promptly. I will certainly recommend this agent !!

Zoey has always been there to answer my questions, with an immediate response!

I reached out for assistance for a revision on my insurance policy that needed to corrected in a short timeframe. I got connected with Kimberley and she was professional, kind, super helpful & fast in responding to my request. Even when I had to call her back to ask for another revision after shes helped me the 1st time. Shes quick to send me the 2nd update.Stevens been my agent for 10+ year and Ive always received excellent care from him or his team every time I reached out for help!

Aki Sun was very responsive to my request, polite and very helpful. She send my all the documentation I needed in a very short time. She is a great asset to your office. Sean Macbeth

Great working with Audrey! She got answers to all the many questions I had when we were reviewing and adjusting our insurance needs. Super patient, professional and great to work with.

We have been with this agent for over 10 years and their customer service and response time has been unprecedented. Never had I encountered an agency that has better service quality as Steven Wangs office, especially Audrey who has gone above and beyond with personal reminders and always considerate of trying to help me save money. She has treated my family like her own, catering our policy plan to only what we need and not for the benefit of their office. My family member was also under State Farm with another agent however the quality of their customer service was not satisfactory. So I recommended they switched agent to Steven Wangs office and they said it was the best decision theyve made for their insurance needs. Thank you, Audrey, for always being there to ease our minds and being so patient in answering our mountains of questions.

Aki is very professional with good knowledge for the related subject, very helpful.

The best of the best! He is very professional and has a great office.

Excellent service and professional. Very efficient and competitive pricing. Value for money. Highly recommend

I have been with State Farm for as long as I can remember, at least 20 years, and always have good customer service. They are very responsive and helpful. I have my auto, homeowners, earthquake, and umbrella policies with State Farm. Audrey is my contact person and she is wonderful!

Kimberley is efficient, responsive and very patience in answering all my questions. Other people in the office are courtesy, helpful and polite. Best customer service when compared to other places where Ive been shopping for quotes, which I think its the most important criteria when it comes to my insurance.

Great service and reasonable price:) Quick response, just one call and you dont have to worry about anything 👍

Their service is very good and they provide mandarin speaking agent service. Thats very important if you are encountering car accident, you really want to get help without language barrier. I recently had two claim in a row, I am very satisfied with how StateFarm handling my claims. Dont go to cheap insurance company, trust me.

Aki Sun has been very prompt and helpful in getting coverage for our new house and an umbrella policy.

Audrey is the best. She helped me to go through all details when accidents happened. It made the whole process easier and faster. I would recommend all of my friends to contact her if they are looking for insurance.

Aki is very nice and professional agent!

Jacky Yeh has been so great to work with him, excellent customer service. I have been working with State Farm Steven Wang for over thirty years and his team and staff are all excellent and always very responsive and knowledgeable. I have great confidence in them!!!

Again as many reviewers have stated, Audrey Yip is the best. For so many years she always provided us with her excellent professional service. Keep up the good work Audrey.

Weve been with State Farm Steven office for many many years! Great services! Great multi policies discounts! Thank you Audrey for always follow through with us! : ) Highly recommended!

We recently changed to Steven Wang agency. For the past 2 days, Jacky Yeh was very helpful with explaining the policy for my 2006 Accord mileage discount... as well as giving advice for my policy in general. Very courteous, professional, and attention to detail! I am very satisfied with the hospitality and attention to customer needs! Keep up the great job!!! Definitely going to stay with this State Farm agent!

I walked in to the office on a whim while running errands in the same plaza. My insurance policy with another company was up for renewal so I wanted to see what State Farm had to offer. Kimberley was great to work with and I was in and out of the office in only 30 minutes!I showed her what my previous policy was offering and she was able to build a policy with State Farm with better coverage at a significantly less price too. I am glad I decided to walk into their office and will be working with Kimberley for any of my future insurance needs.

I am a long time customer with Steven Wangs office. Audrey and Sophie are always trying their best to help me and my husband with our needs. I highly recommend them!

I have had a great experience with this agency. Kimberly helped me out and showed great service and respect. She answered all my questions thoroughly even when I asked them again for reassurance. I definitely recommend to speak with her especially for first time buyers! Will definitely recommend this to others. Thank you Kimberly greatly appreciated.

Audrey Yip is a very very very super knowledgeable and nice person. Her customer service is really worth of more than 5-star rate. she really cares about the clients. Wish you all the best Audrey and thank for everything.

Steven and Audrey provide incredible service, always. I moved over all of my policies (multiple autos, home, and umbrella) from Farmers. Not only did they save me a substantial amount of money, but the service and response time cannot be beat!

Terrific response time and extremely accommodating. Great customer service! Very friendly and a top notch professional staff.

Professional and friendly staff. When you call them, they always take their time to explain everything clearly. One time I forgot to log my mileage for a discount, someone personally called/emailed to remind me. I particularly enjoyed working with Kim. She personally followed up to ensure all proper documentation was submitted for the underwriter. They are also multilingual, which is a plus for a diverse city like Irvine. Highly recommended!

Audrey Yip and Steven Wang are always very helpful. I can reach them all the time. The office staff are also very responsive whether via phone or email. You can count on them for their promptness and quick reply to your problems and get answers right away. I feel confident to use their service and their office. My whole entire family uses Statefarm since 1991 and Steven Wangs office. They are reliable and responsible. Great office and a wonderful team.

Buy all my insurance from Zoey and Kimberley in State Farm Culver Plaza. They are very nice people yet very professional. Very patient, polite and response quickly. Really enjoy working with them. Feeling warmth and being taken care of.

Steven Wang and his associates go the extra-mile to earn your insurance business. For example, my policies never get canceled due to non-payment, as Steven Wangs office text me on the day the policy expires to remind me to pay. Recently, Audrie asked me what the mileage was on my car. It was low. She reported it and saved me $80 per year. In addition, everyone is knowledgeable and helpful when I contact the office.

Steven Wangs staff is amazing. Each and every one of them handles our calls and questions about our coverage in a very professional and friendly way. Someone knowledgeable is always ready willing and able to answer our questions or get back to us promptly. Thanks so much for being our agent!

Kimberley has been an awesome agent! In the process of comparing different options, she is patient and communicates clearly different pieces of the policy. Will definitely come back for further request and new policies.

Ive been a customer for over 15 year. I have most of my insurance through Stevens group. Wonderful, professional, timely service.

Kimberley is amazing! She was able to assist me with all of my needs in no time.

Kimberley, has made my experience with State Farm so far very pleasant! She was very helpful in finding the best rate and package for me. Im glad to have switched to an insurance company that treats me with such respect.

Steven has been my go to insurance guy for the last 15 years. His team is always quick to respond with my best interest at heart. As my situation changes, his team is always there to provide the best service and products to accommodate my needs. Couldnt be happier with their service!

Aki Sun Was very kind and patient with me to help me

Being with Steven and team for last 8yrs. I had few none at fault accident and Steven and team were able to help and all result in highly satisfaction result. Will recommend more friends over if they are looking for new insurance need.

I have been a client of Steven Wang Insurance for almost 20 years. Steven Wang and his staffs, especially Kimberly are very kind and professional.

Customer service supervisor Bima has provided us a very informational policy review. He not only explained all of my questions, but also patiently told me the scenarios with different quotes and consequences. He Definitely adds the quality to Steven’s already awesome team, and will refer clients to them for sure.

My wife and I have car insurance under Steve and theyre also our health insurance agent. Audrey Yip is very nice and patient. She always helps us with professionalism and kindness.Thanks again Audrey!

Miss Huang is a really professional and friendly issurance agent! She explained things very clearly and full of patience. I will highly recommend her!State Farm is the best choice.

We had an issue with an increased premium due to my partners driving history being locked away in the Ontario DMV in Canada. Kimberley assisted in making sure this was ironed out, and once the correct documents were obtained she cut our premium back to where it should be! Thank you Kimberley and the whole Steven Wang squad for being so helpful with this!

Ive been with this agent for over 10 years for auto and home insurance. The office staff are always friendly, helpful and explain things well. I rarely give reviews, but this team deserves 5 stars!

Extremely satisfied with the service Audrey provided. Professional and explain policy very well.

Excellent customer service provided by Zoey Wu! She is very professional, responsive and patient. She really takes care of her customers.

Great customer service! Zoey is very responsive and professional. I can always expect to find what I really need for my insurance with her help. Great experience. They care about their customers.

Been using Steven Wang since the early 2000s. Always has a great team to help you with all your financial and insurance needs.

I have to specially mention agent Bima, a warm knowledgeable insurance professional in the office. His valuable suggestions helped our family save quite amount of money, especially to a family with teen driver.

Honestly, when you are shopping around for insurance, you are looking for great coverage at a reasonable price and that is what you will find at this State Farm. Out of all the insurance companies, I found State Farms policies and pricing to be the most appealing. I highly recommend my insurance agent, Bima P. He is very attentive to what your concerns are for the insurance you are looking for and is very willing to work with you to find a suitable solution. 5/5.

Great customer service. Helped with all of our insurance needs with our house purchase and were able to meet tight timelines with friendly service. Continue to be great agents for our familys needs. Bima is so helpful! Highly recommend.

My quote request for renters insurance was handled very quickly. I received follow-up almost immediately and questions were answered quickly as well.

I have worked with Steven Wangs State Farm office over the last several years. His staff is very compassionate and always have their customers best interest at heart. If your looking to insure with a office that cares about their customers then look no further. Call Steven Wangs office today!

Very helpful and bima was a very good person because he teaches me anything and makes me understand anything that i dont understand. Very happy with the service

Bima was very helpful. He has excellent communication skills and we appreciate his direction with our insurance situations. Hopefully, he will keep us posted if we can save on any of the six policies we have with State Farm.Thank you.M. Pamela Skawin

Great insurance agent here. Shaun Xu was very nice, patient and professional, he helped me chose the right auto policy for my new car in minutes over phone. Thanks!

Friendly personnel and able to handle changes and updates very quickly. They are also knowledgeable and able to provide information on what policies work for you.

Ive been with this office for over 13 years and have always had excellent customer service with my car, home and earthquake insurance! Bima is a really great addition to Stevens team!

Bima Praswiditomo is a true professional, he is very patient, understanding and has been very helpful in answering all my questions. Thank you for your friendly service!

I am very happy with the customer service. Always willing to help and answer questions, and are very welcoming!

The service has been great. Kim always finds the best deals for the best price

I have been with this branch for more than a decade. The staffs are friendly and always provide great service!

Bima Praswiditomo is very detailed oriented and patient in explaining everything. There was no pressure to sign up for anything. Great customer service.

Bima is a very helpful guy and its really easy to communicate with him. Would definitely recommend Steven Wang - State Farm to everybody,

Bima was very friendly and helped me with my insurance policy. He answered all my questions very clearly.Thanks Bima and the rest of the team as they are very helpful always.

This office is great. I worked with Bima Praswiditomo and he has been extremely helpful in switching my plan over from Colorado to California. He took the time to sit down with us and explain any differences in cost, tried to find savings for us, and has the patience to go through all my questions and the options I wanted to consider (I had a lot). He is always quick to respond when I have questions or try to change my policy. Overall excellent service and Bima has been exceptionally helpful.

Bima at State Farm in Irvine is the kind of agent you want to have. he is very patient to listen to what you need and works hard to get the best to match your need. He is very friendly, give he a call for all your insurance.

Great and professional service, very helpful and knowledgeable of finding me the cheapest auto insurance quote, highly recommended!

Bima is always really friendly and there to help. 5 star 🌟

I want to change my policy and the employee is really helpful and friendly. Bima Praswiditomo helps me a lot. Nice customer service. Appreciate!!!

I have had my insurance with this office for years. They are always helpful and professional and quick to respond to my inquiries.

Bima and his office were super helpful to me. Bima went out of his way to assist me in processing a claim and also in filling out the California report for an accident over a $1000.May I add that Bima has always given first class service over the past few years.Richard English

Bima, the customer service manager is so NICE ! He will explain all details for your policy, and he will also try to give you a good price! When you want a new car insurance, go and talk with Bima, he will help you with pleasure!

I had an excellent meeting with Bima who did a thorough review the various policies I have with State Farm. I appreciate his professionalism and responses to my questions.

Bima Praswiditomo has been a real asset in providing clarity of explaining policy in everyday terms. User friendly language is so welcoming as a non-insurance customer needing comparisons. I was able to request the tempo of speed at which he spoke to me to be slowed so I could hear words articulated in my comfort zone. I said “ you know your script, but I’m struggling to comprehend the knowledge you are attempting to impart to me”Bima was most accommodating and very polite and hospitable.Ms Michelle Bonas

Staff are very friendly and professional and Bima and Jack were very helpful meeting my insurance needs.

One of best agents in the town. Very honest and sincere service!

Great service. Audrey Yip provides outstanding customer service.

Bima is one of the Workers in the institution branch has been really helpful towards the problems i am having, so i really recommend This Place with very nice and dilligent people.