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Palm Valley Insurance Services
44967 Oasis St, Indio, CA 92201, United States
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Palm Valley Insurance Services

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Je
Review №1

Excellent customer service. Joanna was very friendly, patient and helpful in helping me find what I was looking for. She helped clarify many questions I had regarding coverage for my vehicle insurance. I believe she had my interest at heart and found the best coverage for me at a good price. Policy was specific to my needs. I would recommend them unreservedly.

Ma
Review №2

I have had Palm Valley Insurance as my preferred business insurance for many years.They’re nice, pleasant and very helpful, when you’re in business and need to get things done, they’re are there for you, I would like to mention that Miguel has been very helpful to our business. I just had a truck with total loss, everything went very smooth, no hassle with the insurance we have chosen, they’re ready to meet your business needs, they’re competitive and they find the right insurance for you, this is why they will remain my #1 business insurance co. And I will not change to another. Great service.

Sa
Review №3

Joanna is knowledgeable and very helpful. Anytime I have a question or request she responds quickly and makes me few like I’m a priority. Personalized service at its finest. Thank you Joanna!

Re
Review №4

Miguel was super responsive and very professional. I felt at peace knowing that he would always have my best interest in mind. I highly recommend him and he has become my go to person for all my insurance needs

Oc
Review №5

I came across Palm Valley looking for home insurance and they really helped me out. Even when I asked for an auto policy, I was immediately informed of what kind of coverage I needed since I’m a home owner. Every time I’ve called, they have always been very helpful and courteous.I highly recommend them.

JR
Review №6

I am a home and auto customer of Palm Valley Insurance for a few years and always get the best customer service from the whole team. I am very happy with the coverage and carriers they provide and I have recommended them to friends and family since the first day I dealt with them. Friendly, fast and efficient.

Ke
Review №7

I moved to the Coachella Valley from the East Coast and I was connected with a girl named Joanna G. She was super patient and helped me insure multiple vehicles, getting me great quotes. Highly recommended. Outstanding customer service. Thank you!

Ki
Review №8

Joanna Guzman has been extremely helpful and very responsive. I couldnt ask for better service. And the pricing and insurance coverage is hard to beat!

Va
Review №9

The staff is always willing to help. Very helpful and professional. Always respond quickly to my questions and concerns. Most importantly great rates and always presents me with the best insurance options to fit my needs. Mayra and Elisa are always so friendly no matter how busy they are and always go above and beyond for me. They are great!

Jo
Review №10

Very easy to deal with. I wanted to get quotes on my auto and home. Talked with Joanna and provided her with all of our information. She did the rest and saved us about $400 annually. She walked us through the changeover and made it a very easy process. Thank You

Ve
Review №11

Great service!!! I went a couple of days ago and this girl Monze helped me. She is awesome, answered all my questions, you can tell she knows her stuff. This is a good place to get Insurance.

Gu
Review №12

Very responsible and great service. Helped a lot with my home insurance and all the issues that we had previously. Great customer service would definitely recommend.

Ca
Review №13

Palm Valley Insurance has been of only great experiences since they handle my home and auto insurance policy. I had other companies services before and nothing compares to the professional and promped response I have here. Miguel and the team at Palm Valley Insurance are The Best.

Gi
Review №14

Elisa Gonzalez was very knowledgeable, professional and responsive. She provided me with everything I needed to know and processed my payment quickly and efficiently. Highly recommended.

Ke
Review №15

Very quick to provide a homeowners insurance policy quote for a purchase transaction. It had been a while since we’ve had to get a new policy, but they were very patient in answering all our questions and were able to provide us with plenty of options.

Ro
Review №16

Mayra provided outstanding service throughout the entire process. She was patient, professional, knowledgeable and responsive. In addition, she exhibited a positive and confident attitude that made me comfortable and trust her guidance and advice. For example, we needed home owner insurance immediately. She contacted me immediately and worked with me to provide us with great coverage. Her commitment to this customer (me) provided me great comfort and relief. I would highly recommend her and this company to others. You will get great service.Another great job by these folks. Worked with Heidi today on several confusing issues. She was patient and explained the issues in a clear manner. At the end we resolved all the issues and I was in a better place. THANK YOU!!

Me
Review №17

Joanna and everyone at Palm Valley make my life so much easier! They are so quick to respond, are so easy to work with and they are the best value! They’ve helped send me documents, review my policies annually to make sure I’m getting the best deal, and are so knowledgeable about what I need. Thank you so much for all you do and for handling so much for me to make my life easier!! I would never use anyone else!

Ro
Review №18

I contacted Palm Valley insurance for a quote for homeowners insurance. I spoke with Aide Nunez, she answered all my questions and I had a quotes within an hour . She called me back when she said she would. Aide was both friendly, professional and worked hard to get me the best coverage for my home. I would recommend calling Palm Valley Insurance for a great price and professional service.....RoseAnn Schulz

Ma
Review №19

In an age a minimal customer service, I had a prompt pick up of my call by a knowledgeable person to address my questions without a single transfer of my call. That level of excellence in customer service and personal attention is becoming rare…..and I certainly value it.

Le
Review №20

Mayra Perez and Palm Valley Insurance were recommended to us to obtain insurance for our rental property. Mayra and her team exceeded all our expectations. They are professional, knowledgeable and excellent communicators. When we were having difficulty finding insurance for our home, Mayra went above and beyond to get us the best coverage possible.

Mi
Review №21

Miguel Escobedo was wonderful and answered all of my questions and concerns. I am a happy customer.

Mo
Review №22

Palm Valley Insurance is the best! I have been doing business with them for over 15 years & they always find the best deals/insurance rates for me. I have my auto & home insurance with them. I have worked with multiple staff over the years. No matter who you get on the phone, they are super professional, responsive and make the process of any changes or rate shopping a breeze. I highly recommend them. Keep up the good work Palm Valley Insurance :o)

Ye
Review №23

Natalie was such a sweetheart, she went out of her way to make sure I get the best price, very professional and welcoming she was. GREAT EMPLOYEE

Ta
Review №24

I worked with Monze from Palm Valley. She was able to get me a quote within minutes and was very reasonably priced. She was very easy to reach and answer my questions throughout the process.

Sa
Review №25

I have been using Palm Valley Insurance services for over 10 years. I started using them when we purchased a investment Property to insure the Home their prices were very competitive but the best part of the business relationship is the Personal touch. Agents are very friendly and knowledgeable always on task and get back to me quickly.I can count on them to walk me through a claims process or just simply needing new quotes. They are my Agent for HOME /AUTO/RENTERS INSURANCEYOU NAME IT PALM VALLEY TAKES CARE OF MY INSURANCE NEEDS!

Ed
Review №26

I called into Palm Valley Insurance for a new auto policy. Immediately, I felt like a valued customer, as Monze was very helpful and responsive.Amazing customer service, amazing people, and an overall amazing and seamless experience.Thank you Palm Valley Insurance!

ho
Review №27

I highly recommend Palm valley insurance for your insurance needs! Aide was very knowledgeable and made buying insurance fast and easy.

Ja
Review №28

Joanna Guzman worked with me to ensure i received the best Policy Coverage for my Business. Definitely will continue to do Business with Palm Valley Insurance and Strongly recommend to all Business Owners.

Zu
Review №29

Palm Valley provided me with amazing service! I’ve been a client for over 5 years and I can truly say I’ve been blessed with the best insurance representative Natalie Garcia. She always goes above and beyond for my insurance needs. Shes very attentive and provides amazing customer service. She’s a great asset to the Palm Valley Team. I Highly recommended The Palm Valley Insurance Firm.

Ka
Review №30

Mayra Perez and the team at Palm Valley Insurance is my go-to for my personal insurance needs as well as my #1 recommended company for my clients! Mayra is always professional, organized, answers all questions fully, patient and provides great rates. This is THE PLACE TO GO for your insurance needs! Thank you Mayra!!

Ve
Review №31

Every time I call to ask questions there is some one to answer them.They are very professional excelente customer service.Today I call the agent Miguel was excellent very professionalThank you

Da
Review №32

I had a great experience with Miguel at Palm Valley Insurance Services. He was very knowledge and was able to help me get a policy for my house.

Ja
Review №33

They are the best insurance company I know! The staff is INCREDIBLE! Always have the event rates and are always there for any questions I may have on a policy!

Je
Review №34

Joanna is extremely responsive and helpful, I would suggest requesting to work her directly. She has been writing my policies for more than 5 years and has my trust. I had some challenges with another lady in the office but as soon as Joanna was aware she took over, provided immediate support and was very patient while answering my questions.

Sa
Review №35

The whole Palm Valley team is wonderful! We have multiple policies with them because their rates and service are excellent. Mayra is the best! Always works hard to provide competitive rates with very quick turn time.

Ta
Review №36

We are very grateful for Palm Valley Insurance Services. Miguel Escobedo was very awesome to us. Thank you all so much.

ju
Review №37

Called over the phone, Ade was quick and knowledgeable. I was able to get everything I needed within 30 mins. The office was super nice as well.

An
Review №38

The two representatives that I spoke to today were professional and provided excellent service.

ja
Review №39

I’ve been insured with Palm Valley for many years. Joanna Guzman has been my go-to agent. She has assisted my family and I with numerous insurance polices for both; personal and business. Very satisfied with the guidance, the people skills, and the knowledge. This insurance agency is highly recommended and meets all expectations.

Me
Review №40

Very friendly and helpful staff answered all my questions and concerns AIDE NUNEZ was very helpful - Elisa Hernandez

DS
Review №41

I would recommend Palm Valley Insurance Services. They are very responsive and professional. Recently had some issues with Home Hazard insurance paperwork (totally my doing) and Natalie was awesome in getting the information to my Mortgage company as quickly as possible. Miguel Escobedo found me the best rate possible for my 2 gas cars, Home Hazard and flood insurance as well. Ck them out!!

Di
Review №42

Jaime Garcia has been very helpful and has provide a lot of helpful information. He is very knowledgeable. That’s Jaime!!

Ab
Review №43

Palm Valley Insurance is the best place in the Coachella valley to get competitive rates and options. Every call is handled promptly regardless the situation, could be a roadside claim or a simply question.

De
Review №44

Mayra and her team have been taking care of my Vehicle and Mortage Insurance for just about 5 years. They are ALWAYS professional and kind. I highly recommend Palm Valley Insurance as your next insurance provider.

Al
Review №45

Natalie was amazing at handling my request to add my new vehicle. She was knowledgeable and fast at ensuring I was confident in my transaction. I appreciated the convenience of over the phone services that she provided. I will be sending all my friends and family to Natalie for their car insurance needs, Thank you!-Alan & Marly

An
Review №46

I seriously cannot say enough about the team at Palm Valley Insurance. We have referred clients to them for years, and my family uses them for their own insurance needs. They are kind, professional, smart, accommodating, and most importantly a TEAM. Each person in this office is so prompt and helpful when we reach out for assistance. They consistently go above and beyond for ALL of their clients, and will have my business for years to come!

Sa
Review №47

Fast and courteous to resolve and answer all of my questions. The young lady was professional, patient, understanding and took the time to listen.

Ma
Review №48

Quick and easy sweet and professional Natalie helped me over the phone so glad I chose to come with palm valley insurance I’m paying half of what I was paying with my previous insurance I highly recommend

S
Review №49

Excellent service and easy to work with. Highly recommended.

St
Review №50

I have had been with Palm Valley Insurance now for 4 yrs and the service has remained solid.Whenever I have a question regarding my policy or statement Palm Valley Insurance is fast to respond. I really enjoy working with them, no headaches.

Je
Review №51

Very friendly staff, prompt service and found me a good deal!

an
Review №52

Thank you its a very good professional group and now be mor an 9 years histhe best company

Ro
Review №53

Natalie was very helpful and within minutes I was signing forms for my new insurance plans. Thank you Natalie for your quick response. You rock!

Ye
Review №54

Miguel and his team are amazing. They provided the best rates and excellent service. He was very patient with all my questions and very informative. They made the process super easy and painless. Thank you guys for all your help!!!

An
Review №55

I’d like to thank Monze for her amazing customer service. We set up an appointment via telephone, she called at the exact time, answered our questions and set us up with an insurance that fit our needs. Thank you for your professionalism Monze, will definitely be recommending to family and friends.

Jo
Review №56

Young lady I spoke to was very friendly, patient, and super helpful with answering any questions that I had! Super professional

Jo
Review №57

Joanna Guzman at Palm Valley Insurance is fantastic!We were referred by our lender when we purchased our home and were so impressed we’ve since migrated all of our policies to her.As realtors we know we can confidently recommend Joanna to all of our clients as she is a top notch professional.

Ce
Review №58

Very satisfied with the customer service received by the agent. Always answers any question we have regarding our policy. Highly recommend them to anyone looking for Insurance

Be
Review №59

Aide has continually provided the best insurance services.

An
Review №60

The team at Palm Valley is easy to get a hold of and has always called me back in a timely manner. Ive moved most of my insurance over to them as the rates were just better and with the customer service it was a no brainier.

Rh
Review №61

They were quick and knowledgeable about the area of my home. They were able to find a policy that same business day that was affordable and matched my needs.

Ke
Review №62

Joanna Guzman is an awesome agent. She has handled two policies for us and it has been a smooth easy process with no issues both times.

Al
Review №63

Always pleased with services provided by Palm Valley Ins. Anyone looking for quotes to meet your needs, this office will do just that.

Ra
Review №64

Very pleased with both the homeowners rate I was quoted and the speed and courtesy with which it was delivered. Highly recommend!

Ha
Review №65

I work with Coachella Valley Homebuyers. We buy and sell homes and we depend on Palm Valley insurance for their insurance services on every single property we acquire. They are extremely friendly, responsive, professional, and SO easy to work with. If you are looking for an insurance company to work with, Palm Valley Insurance is the best in the valley!

Ri
Review №66

They get you the information very prompt and very professional I would highly recommend Marrissa Salvido as your agent.

St
Review №67

I required insurance pronto. Based out of Canada and getting coverage was surprisingly easy. Thankful to Miguel for his prompt service to assist us in securing insurance for my new home!

Ru
Review №68

Amazing professional and prompt customer service exceeded my expectations quick and easy thank you again Joanna for taking care of me today!! Would highly recommend to all my friends.

Fr
Review №69

Great experience and super clear walk through with palm valley insurance. I was in the market for commercial insurance and Miguel made it super easy and convenient! If you’re In the market, I would definitely consider calling Miguel. Miguel found the best deal for my budget and got my company insured in less than 24 hrs. Highly recommended!

Is
Review №70

I was in Calexico waiting in line to purchase temporary Mexican insurance for my vehicle. The wait was too long. I had heard great things about PVI, and called them on a whim and asked if they could cover me over the phone. Aide was professional, accurate, and extremely fast. I loved that we did not meet face to face (trying to minimize exposure during the pandemic). We completed everything before my name was called while waiting at the other insurance company’s office. The price was roughly the same, but I would have been willing to pay more for the convenience and quickness that I experienced. I took photos of the vehicle with my phone, emailed them to Aide, then called her right back. Now I know why everyone is recommending PVI! Add me to the long list of satisfied customers! I will definitely be doing business again.

Ol
Review №71

Palm valley is always attentive and quick to respond to my needs. Thank you for your excellent customer service. I always have a great experience.

Su
Review №72

Palm Valley Insurance Services offers competitive prices but most importantly, EXCEPTIONAL customer service! They are very responsive and always professional!

Ja
Review №73

Great customer service and very helpful!

Ma
Review №74

Natalie was very fast at making sure my auto insurance policy met my needs. I felt secure in my transaction and she even offered me multiple options for payment. She made it easy to finalize my policy through their convenient electronic signing email.I appreciate the service very much and would highly recommend Palm Valley to my friends, family, and neighbors.Thank you!-Marly

Vi
Review №75

Miguel, the Vice President, was absolutely incredible. He pulled some strings for me, to give me a policy that I could not get anywhere else. I was stressing out because I had to close escrow on my new rental property in two days, and couldn’t find a policy that worked for my situation (a stand-alone rental). Miguel made it work, and was very easy to work with along the way.Long term, I will certainly do more business with Miguel!

El
Review №76

I was introduce to Palm Valley Insurance Services, and they have been my go to broker for my all my insurance needs. The staff is always courteous and welcoming! My agent is professional, very knowledgeable and took the time to answer my many questions. If you are looking to replace or a new insurance policy then I highly recommend giving them a call.

Ma
Review №77

The responsiveness and customer service provided is amazing. I have been using Palm Valley Insurance for several years and will not go anywhere else.

St
Review №78

Awesome team! I have been using Palm Valley Insurance for about 4 years and I am truly happy with all of their help and support. Looking for insurance? Stop! You found the right place!

Lu
Review №79

Miguel was very helpful throughout the whole process. I was able to get insurance the same day at an affordable price.Thank you Palm Valley Insurance Services.

M
Review №80

Joanna has been great!! She put together a home insurance and 2-car auto insurance package for us that was so affordable compared to what we were paying. Shes fast with responding to all of our questions and concerns. Very thorough and efficient. So glad we found Palm Valley insurance and Joanna.

Ri
Review №81

Very knowledgeable about their policys! Miguel was such a great help and very informative. He was able to get us a much better bundle policy that we switch over all our auto & home policies. The best part is that they offer off road vehicle insurance as well and now we are fully insured!

Ca
Review №82

Aide Nunez was extremely Professional and very helpful. She helped me get the best coverage and a good rate!!! I really appreciate for assisting me with my insurance policy. I highly recommend this Company, Great customer service!!!

Os
Review №83

Mayra was very helpful got me set up and going in no time

Pa
Review №84

They gave me a better rate and better service than all the other insurance companies I contacted for the closing of my new home. Miguel made sure to answer every question I had, he responded promptly to every email and phone call, and made me feel like a valued customer. I would highly recommend them for all insurance needs.

jo
Review №85

Today I called Palm valley insurance requesting information on my existing policy. Natalie help me out and I was very pleased on the professionalism, knowledge, and great sense of humor and attitude I received during todays phone call. Lastly, I received the information I needed very promptly via email with no hassles or delays.

El
Review №86

I have been a client Palm Valley insurance for 10 years, for me and all my family.The immediate phone call or personal service I get its what makes me recommend this place.

Ra
Review №87

Insurance agent Eliza is Always on top of things and very courteous 🙏🏼

Ed
Review №88

I love small local Insurance companys because of the personal service they provide. Palm Valley Insurance Service, however, takes that up a notch and has really impressed me. I was looking for new insurance quotes and Miguel really explained every single detail to me regarding the application process. He also emailed me a couple of days after to follow up with me and offer help. I had been on the fence about where to change my insurance to. I have now decided to go with Palm Valley Insurance Service! Thank you Miguel for all your help!

an
Review №89

Miguel has been very professional and help full getting all of my questions and concerns answered I will continue to insure with Safeco I used to have Geico insurance and they suck im glad I switched to Safeco Thanks. So much for your service. From me and my family

Ga
Review №90

My palm valley insurance encounter was very nice and very fast and extremely easy also was able to get the lowest price possible. This is the reason you should be coming to this insurance company thank you Mayra Perez!

Ta
Review №91

Mayra was more than helpful during this entire experience! Not only was she informative of all of my options for my car insurance, but she made sure to take the time to make sure to explain everything thoroughly and helpful. She helped me look for the perfect insurance that accommodated to all of my needs. Very easy, helpful, and amazing experience! THANK YOU MAYRA!

Ma
Review №92

I regularly deal with Joanna Guzman and let me tell you, she goes above and beyond ALWAYS! Responds to texts outside business hours, always searches for better rates and conditions, you name it. If you need any type of insurance would be a crime to use anyone else!

Do
Review №93

Always receive excellent service from Aide and Elisa they are always on top of any request or inquiry. The entire staff are all excellent at what they do.

Mi
Review №94

Mayra and her team at Palm Valley provide excellent personal service for all my insurance needs. I’ve been with them for 8 years and wouldn’t think of going anywhere else!

An
Review №95

They have always found the best rates for me, and they are always willing to help. I have never been dissatisfied with their service.

Ni
Review №96

Friendly and professional. Easy to contact, fast to respond and excellent quality.

Ja
Review №97

I have worked with Palm Valley Insurance for over 20 years. They handle every from renters, car and home insurance for us. In the few year I have had the pleasure of working with Mayra. I cant say enough positive about her. Her response time and wiliness to help it exemplary. As a realtor i also refer my client to her!Thank you again Mayra.

Ma
Review №98

Miguel promptly provided my requested quotes and the best price out there. He was prompt and responsive to all my queries. Will not hesitate to recommend and to continue to do business with PVIS in the future.

Ca
Review №99

So easy to work with! Miguel is great he is kind, responsive, and so helpful! Thank you again for making it easy!!

To
Review №100

Absolutely delightful to work with! Very fast turnaround when I needed coverage. Much appreciated!

Information
100 Photos
100 Comments
5 Rating
  • Address:44967 Oasis St, Indio, CA 92201, United States
  • Site:http://palmvalleyinsurance.com/
  • Phone:+1 760-775-7256
Categories
  • Auto insurance agency
  • Insurance agency
  • General contractor
  • Home insurance agency
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • Online appointments:No
Health and safety
  • Mask required:Yes
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