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Norris Automotive
703 N Jefferson Way, Indianola, IA 50125, United States
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Norris Automotive

Comments
Da
Review №1

Amy and the crew here have always done a fantastic job! I’ve been going to them for a couple years now and they’ve taken care of every problem I’ve had from new brakes to my exhaust. Amy is always quick to reply to any emails or phone calls and my car has always been fixed in a very timely manner at a reasonable price. Will go to them first every time.

Ye
Review №2

Very friendly people. The place, that CAN fix your car at affordable price. Im so happy and satisfied with them. Way to guys... Supper!!!

M
Review №3

Im new to the area, and its always a pain to find a new mechanic. I got lucky by calling them first. First, on the phone, she was so nice and helpful. Then the work was done quickly, and done well. Finally, the price was much lower than I expected, though they had to do more work than I expected. Great people, great work, great price. What else could you want?

Jo
Review №4

Amazing service! Amy was more than helpful and the got things done fast! Will be going here for all my auto mechanic needs.

Sa
Review №5

Takes good care of my car. Keeps the old parts to show me what is wrong. Takes his time to explain my vehicle problems. Very experienced. Cost is about as decent at an auto repair shop as can be. Amy and Ron are super.

Ja
Review №6

Top notch service is provided by the folks at Norris every time Ive needed it. We have taken our cars to Norris for the past 14 years and absolutely recommend them to anyone needing car repair help.

Be
Review №7

We live 40 minutes away and theres a reason we still take all of our cars to Norris. They are friendly, flexible with work I like to try and do myself, and always reasonably priced. Couldnt recommend any higher.

Pa
Review №8

Best place to get your car truck SUV or van fixed

Su
Review №9

Best auto repair shop in Indianola. Friendly staff. Brad and Ron are wonderful mechanics. We have use Norris Auto Repair for years.

T
Review №10

Amy, Ron and Brad, They do an outstanding job, I have all of our cars serviced there (5) of them, Also other family members use Norris they are honest and upfront and truly care about their customers. Thanks for doing a great Job.

Je
Review №11

They are really good at what they do and are very nice people!

Ch
Review №12

Very friendly and they explain everything to you. They dont tell you something needs fixed unless it really does need fixed. Very helpful!

Li
Review №13

Weve been taking our vehicles to Norris Automotive for years. Its the kind of place that tells you what needs to be fixed and what doesnt need to be fixed. Many times they have walked us through the options and recommended the most cost-effective one. We have faith in there work and will be customers for life.

Ri
Review №14

I have been taking my cars, both old and new, foreign and domestic, to Norris for service and repairs for years. They are thorough with their analysis and work and explain the options when faced with a fix it now versus fix it later situation. Their pick up and/or drop off service works well with my out of town business schedule. Their knowledge and workmanship represents the value I am looking for to care for my vehicles.

La
Review №15

Love the caring and compassion they have for their clients. They always are able to fit us in and get us back on the road.

Ri
Review №16

We are a family of five drivers with all different years, makes, models and conditions.We keep trying to stump the staff and mechanics but they continue to conquer any and all of our car problems.They are honest, affordable and professional. As a father of 3 girls I really appreciate all they do to keep our family on the road safely.Rich and Pennie Darr

ri
Review №17

Rear struts and alignment, oil change and tire rotation... Professionally completed. Great communication throughout the process. The billing for all the parts and labor was right on the money. Top notch craftsmanship and sales..

Be
Review №18

Amy and Crew are always Polite, Honest, and Bend Over Backwards to help me with my vehicles situations!! I have been blessed for over 20 years plus with the Knowledge, Honesty, and Dedication !! Amy any Crew have kept my vehicles running at peak performance!! Just cannot say Thank You enough to Amy!!!

Be
Review №19

Norris Automotive has always been very professional and helpful. They go the extra mile to give good, personable service. Very careing people.

Ra
Review №20

Ive been here two times since Ive been driving and always have been treated exceptionally. Amy, who I talked to both times in getting my car repaired, communicates very well in telling you what is wrong with your vehicle, how they can fix it for you, and then what it will cost to get you back on the road! Norris goes above and beyond the call of duty, always going the extra mile in customer service as far as being friendly. I would highly recommend them to anyone in need of a car repair or just maintenance in general!

Li
Review №21

Great place to take your car or truck to get fixed

Ro
Review №22

I am very confident when I leave Norris Automotive that my vehicle has been checked thoroughly and any needed service work has been completed by very competent and honest individuals. I have always trusted Norris Automotive and their advice.

Su
Review №23

They have come to my rescue a few times since I moved back to town 15 years ago! Great service at reasonable prices;

Do
Review №24

Amy and the crew are the best. I wouldn’t go anywhere else.

Ja
Review №25

Amy always takes the time to explain rationale for repair decisions, and has helped us to keep our older cars on the road a little while longer. We wouldnt trust our regular maintenance to any one else in Indianola!

Sp
Review №26

Honest

Er
Review №27

We have them fix and service all our business cars and trucks. They will inspect a used car for you before you purchase it.

Ro
Review №28

Best in town

Sh
Review №29

Good, honest mechanics.

ro
Review №30

Ron is a wizard.

Information
7 Photos
30 Comments
4.9 Rating
  • Address:703 N Jefferson Way, Indianola, IA 50125, United States
  • Site:https://norrisautomotiveia.com/
  • Phone:+1 515-961-2646
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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