Staff there is very helpful and friendly. Can order/mount any kind of tire, from street to off road. Highly recommend.
This place was crazy busy! It was a 2 hour wait to get tire work done but well worth it! They have been around since I was a little girl (Im a grandma now) and is where my dad always got his tire work done! There is a restroom available. Complimentary bottled water coffee hot chocolate and fountain drinks! Cant beat that! Tammy is the young lady working the front counter and she didnt stop the entire time I was there! Very sweet helpful and had a beautiful smile! Need car work done go to Downey!
Good group of people! They told me something (what their computer told them) and turns out they didn’t have it. Don’t care, they were honest and didn’t try blowing smoke up my you know what. Nothing better than honesty. I’ll be back.
Again! These folks were happy on the phone & even better customer service when I dropped my vehicle off for tire repair. Timely repairs & absolutely reasonable pricing too.
The employees at Downey Tire are so friendly, knowledgeable, and honest! Fair price and great quality product’s. They go above and beyond for their customers. I trust them 100% and I’ll continue going there, no matter how far I have to drive! Thank you Downey for providing the best quality work around!!
Downey Tire Pros helped us out in a pinch. We ended up in town with some unfortunate luck and they were ready to help out with all new tires for our toy hauler. Staff was very helpful and made quick work to get us back on the road for our trip.
Not a bad place in a pinch, little over $25 to patch a tire. Over $20 to replace a valve stem. Saved myself over around $200 by choosing to go to discount tire. $88 vs $130 per tire. Still cheaper with a tire warranty.
Great guys. Fast service at a fair price. Honest.
I don’t know how they do it but they are so helpful and generous with their time and expertise. They have gone out of their way to pick up my elderly aunt numerous times, given me rides to work, offering to look over the problem without expecting to get paid for the repairs. The employees are ALL such friendly and honest people. It appears they love their jobs - even in this cold weather! I will continue to buy all of my tires at Downey even though I no longer work in town. It’s worth the drive to indianola!! .
Very informative..told me what I needed done. Treated me with alot of respect and every thing done like I wantedI would send anyone to them with no hesitation.Thank you guys for all u do
One of the most professionally run and clean shops you can find in Iowa. Nice a/conditioned waiting area with cold water and fountain drinks for patrons, polite staff, quick and professional estimates. They do not charge you for estimate if you do repairs with them. They give discount on certain brands of tires if you buy all 4 of them. Will not take the job that they feel is above their level of expertise and will refer you elsewhere. One time when their service did not live up to their promise (failed AC recharge), they made it right for me by taking of the charge right away. They used to have great older mechanics. Eight years ago, they replaced front axle on my SUV, with 60,000 mile warranty on it. The axle is still in good shape. This business seems to truly care about its reputation.
Very nice, and helpful staff.
Great service. Always easy to work with.
Great place to do tires! Good owner and employees.
The manager and team at Downey Tire Pros are clearly professional and awesome
Love these guys! They do their best to save you money and give superb service!
Always good service. Usually busy as everyone uses their services. Fairly good prices.
Downey Tires has been taking care of my cars, trucks, tractors and trailers sine 1999. They have always taken great care of us.
Today was my first time here, and the service was wonderful!!! I will definitely be a repeat customer. The customer service was fantastic from my first call just to ask questions all the way to the end of my service.
Fast service, great prices and very knowledgeable!Update: Returned to have tires put on that I had found on an online website cheaper than they had. Without skipping a beat no questions asked they put them on my car fast and friendly as always! These guys know how to do business! Will continue to highly recommend them as professionals!!!!
They were very nice and worked hard to finish it fast and right
They always treat me right.
Had tire replaced after slow spees blowout service was quick and thorough even checked all tire pressure for mw
They did a great job. They are friendly, ready and willing to help.
I recently needed tires for my camper. They went out of their way to work me in. Fantastic customerservice and great prices. Highly recommend Downey Tire.
I was in town for a baseball tournament and discovered I had a flat tire. I called Downey minutes before they were scheduled to close and they were so nice! They sent someone to the baseball diamond to give it a quick fill so I could drive it to the shop. They diagnosed the issue and were able to replace my tire. From moment I discovered I had a flat to having it fixed was 30 minutes and I was able to watch more of my sons game. Thank you, Downey!
Always friendly courteous and they dont waste your time. Thanks again
They worked very hard to accommodate a lot of people in a short amount of time. They provided excellent customer service. We wouldnt be considered regulars there but they really took care of us.
Very friendly and fast...
Great service. They got me right in twice in a week to help me out. They also picked up my car and dropped it off. - Very convenient! Great staff.
Friendly, and respectful employees who deserve your business.
They are awesome!
Thanks for always taking care of me!
Good people and great service!
Mike and his team is on it service is great in and out
Very nice service
Good bunch a guys
Great customer service. someone is at your car as soon as you pull in to take care of your problem.
Mike is a super helpful guy and always greater with a smile. They will get your problem fixed!!
Excellent service and friendly staff.
Ive been using Downey Tire for my tires, brakes, and oil changes for 15 years. I keep coming back because they treat me so well. The owner, Jarid, and his staff are like a family, and they treat their customers with respect, fairness, and courtesy. They never do unneeded work, and Ive never had an issue with any work Ive had done. Ive had opportunity for free services at other places but, with my history at Downey, Im just too comfortable to try anyone else.
As busy as they get still try to get you done as fast as can be
They do a fantastic job.
Its all about the people, and Downey Tire hires the best! Fair prices great service.
Thanks for fixing our flat tire so quickly! Youre the best!
Great customer service!
Great service! Thanks Mike, Austin, Kevin and the whole team!
Fast service and reasonable prices. Waited around and they offer some beverages and a cookie or two while you wait!
Called to get a price on tire balance. Price given was twice as expensive than anywhere else I called. I would really love to stay local. But not if it’s going to cost me twice as much as running to south side desmoines.
I have taken my car here for 3 years now and have received great customer service. In my opinion, they treat their customers vehicles like their own, stand behind their work and have fair pricing. They are always accommodating to my schedule and willing to provide a loaner vehicle to me at no extra charge. This is especially important because I am an outside sales rep and need a car to visit my customers. I will continue to recommend them for anyone who asks for my advice on a place to go to in town.
Have always had wonderful service here even have a perks card.
Had a Kubota tractor tire puncture repaired, and lowboy trailer tire replaced. Decent prices and helpful staff.Had a little wait, but they got people in and back out the door in good time.
Very good . Mike is great.
I took my 2007 King Ranch to Downey tire to have a 4 lift put on and to have 35 tires... on a recommendation from a friend... I wasnt sure how biased he waa but I thought I would try them. Jared and all the staff I dealt with were Great!, He took time from his busy schedule several times to talk to me, explain things to me. And when I picked up the truck it looked Showbiz! I had previously arranged for another tire store to install my 35 tires and I ended up taking it back to Jared Downey because the other shop wouldnt help me with rubbing and other noises. Jared again took time to really look at the problem, drive my truck down the street and then had some solutions for me and then helped me put them into action. I was very impressed with everything and especially the owner and his attention to problem solving. I will continue to spend money there with confidence that theyre going to take care of my needs. Thank you Downey tire crew!Danny Haycock
Theyre crazy busy, but friendly and get you out as soon as they can
Great service. Employees were quick to assist and comfortable waiting room
Told me 700 over phone, was 1200 when I got there, was overheating as I started driving less than mile away.. Still car never was at all driveable and added so many little/extra charges for things not done and others not even discussed. So dissapontent from the experience.
My husband sent me in to get some used tires. They found me 4 great tires, at a great price. They are very nice and helpful to their customers. Thank you.
I feel like I just got robbed! I paid over $50 to have 2 tires fixed that had nails in them. When he told me what I owed, I was shocked. And he could tell because he even asked me if it had been awhile since I had gotten a tire fixed. On my way home, just out of curiosity, I called Walmart to see how much they charge. $10. That’s what they charge. That made me even more mad. I just assumed that in a small town that the prices would be comparable. I know now not to assume and to call around I guess. Ridiculous!!! I am still in shock!!
Great people great service
I love the service we get every time we go! They are always busy but worth the wait, the staff are very helpful and friendly. They care about the service they provide, they also use protective covers in the vehicle to not leave anything behind. Will be going back again for all future vehicle needs.
They were very busy but they got my flat fixed in no time and were very friendly.
Great prices. Work done right.
Excellent service, friendly professional staff. Mike and Kevin provide great help.
This shop has been the friendliest most professional shop I have dealt with. Isaiah Shean and the staff are awesome to work with. If there was an option for more Stars I’d add them. I highly recommend to anyone in the area.
I was in Downey Tire Pros today and I received great customer service. They were so helpful, knowledgeable, and easy to talk to. I appreciate their work that they do for me and strongly recommend them to my family and friends whenever they ask.
Fast friendly all around great people.
Their helpful in taking care you
Great service and the price was much better than I expected.
Ive never had any issues with Downey. They have always been polite.
I have bought a lot tires from Downey. They are the greatest, especially with there service and prices!
Wow! Im sitting here on a Monday (nail in my tire, waiting) VERY BUSY as i expected on a Monday!EVERYBODY who has walked in this door is treated like family.From my early morning phone call (to see if they could work me in), to my very first step through the door, nothing but Positive to everyone! I could sit here allday!Customers service is beyond, exceptional.They are genuine, uplifting, caring, efficient .... and my list could go on!Isaiah and Mike Thank you for always taking care of me and my family!Happy Holidays to each and everyone of you who work there! YOU make our experience a positive one!
Great tire shop! Super-fast and friendly. We left my sons car their lot in a Sunday night and it was ready to go Monday by noon.
They are on top of the problem very efficient!!
These guys do great work for a fair price.
Downey Tire Pros has always given me great customer service. hey are my go to place for any repairs or oil changes. They are very efficient at everything and I always buy my tires from them.
Hands down one of the best places to get your vehicle serviced, dont change anything.
Quickly changed our tires and changed our oil in and out in less than an hour!
Very good service and very fair price.
Great place. If you need any tire work done GO here.
Lil over price but got used tires
Very good place to go . NO A GREAT PLACE. Mike has been a great professional and has always been a better friend
This place NEVER disappoints me. I would refer them to anyone & everyone. Actually I have!!!! Keep up the great work and hometown treatment!
Downey Tire Pros is my favorite business to visit. Start here for all of your auto needs. Theyre the most honest people in the business. Our family takes all of our vehicles to Downey, new and old. They treat us like family.
This is the kind of place where they know your name when you walk in. They take care of you as a customer because they care for you as a person.
High price for 4 little car tires
I have complete confidence in Downey Tire Pros and I trust them very much. I have been coming to them for a while and know many others that do the same because I told them about how excellent they all are.
Highly recommend them.
They know most people by name there friendly and efficient.
Downey Tire got my car in immediately at 5pm and got new tires put on before closing at 6pm. Fast, courteous service and a good price.
What a great experience! Had a problem with a tire while in Indianola and these guys went above and beyond to get me fixed up. Thank you all for caring and helping me get back on the road.
Best Tire shop in Iowa. Been going there 18 years. Excellent service. Thanks Downey Tire Pros.
Front end alignment with a couple new tires I needed same day service, they got me in. Its a very busy place popular because they are friendly, efficient, trusted and only one of a few reputable car care places around for quite a distance.
They did a really nice on my Volvo and the people have come down to a like a light of friendships theyre pretty nice people
Good and quick service, friendly staff!
Everyone there knows a whole lot more about vehicles than I do and they are all very nice people
Great service, they dont sell you stuff. They just want to help get you back on the road
Found tire problem and repaired it quickly on a Sat. morning and holiday weekend!! Great crew!
Fast friendly service. Goes above and beyond to try to accommodate your needs