The mechanic called and was telling me all these things that could be done. Even said my front differential needed to be done. He quoted 2500.00 and then said he is not done looking at it. I dont have front differential. I have rear wheel drive. He also said my battery was bad. I then advised him that Chumleys replaced my battery not even a year ago. This conversation told me he was not a good mechanic. I told him to write it all up and I would get a 2nd opinion. Well, he wanted to charge 130 for looking at it even though all I wanted him to do was find the vibration that I thought would be the center support bearing. So, my other half called the owner and settled on 54.00. When I picked up the car. None of the items he was going off about was on the list. The paper simply said I need a new center support bearing and nothing else other than saying my battery was good. Good? Wow. I am avoiding this place from now on except I will make them replace the battery that is under warranty. It was not a pleasant experience.
I waited at the shop while oil was being changed. Very nice group of guys.My car was done in approximately30 min. Definitely return customer.
The best service you will find! They always take great care of us!
Chumbley’s does a great job of meeting the customer’s needs at every turn. I have a very busy schedule and left the car before they opened, paid online and picked it up after they closed all in a secure and safe way. The technician called personally to explain the work done and assure me they will stand behind it if it continues to be an issue. I would recommend them to others without hesitation!
Walking in for the first time was a pleasant experience. The waiting area was clean and everything look professional. The estimate was fair and the repair was quick.I definitely recommend taking you vehicle there for your needs.Remember to support local businesses.Thank you to the crew.
Had Chumbley’s change the oil and rotate the tires for a planned long-distance trip. They noted the brakes were too worn to be safe and were able to replace them as part of the service that day. Will be using Chumbley’s for all car needs from now on.
The staff are always professional and courteous. We were notified with pictures and description of service needed prior to repair.
Its great, the place is clean and the service is always excellent, friendly staff, 5 stars
Best place in Indianola IA for auto service. Great customer service. Thank you Chumbleys!
I am very pleased with Chumbley’s service. Worked with myself and another business to get my door repaired. Very friendly, professional and trustworthy. Craig & Keegan were awesome to work with.
The service at CHUMBLEY’S was phenomenal! They made my experience personable and they will be my go-to auto repair and service experts moving forward!
Wonderful service and trustworthy people. They tell me about problems before I have to deal with the problem. They think about the customer and try to give them the best possibility service.
Its nice to have a place where you can trust having your car looked at. Theyll also help you with a loaner if needed.
Good job getting our AC functioning properly again. They kept us informed and stayed on their stated timeline.
Always trying to get me to spend more money. Had the transmission flushed, went out a week later. Failed to maintain accurate service logs. Taking our business elsewhere.
Unfortunately my 2012 Jeep as been at Chumbley’s way more then I’d like it to. BUT Chumbley’s is very professional and tried their best both times my Jeep was out their shop, and both times it was more a Southtown/Chrysler issue.In March it went to Chumbley’s to get a new battery as that’s what we all thought was the reason the Jeep died. But a day later it died again. The issue ended up being multiple recalled parts. My Jeep went to Southtown to be fixed, all was well until the end of May beginning of June.End of May my car would not start, we thought maybe the battery which was odd since it was a month old. It weirdly started and I could drive it for a few days before it died again. We called Chumbley’s they took it in and had it for a few weeks as I was out of the state for one of those weeks. Of course the Jeep started for them while it was out there. We picked it up I drove it for a few days and then it wouldn’t start. They once again came and picked it up a week later and thought maybe the starter, but as they got more into it they noticed the bolt to the radiator was not on correctly, a job previously done by Southtown back in March.Though it took most of the month of June to figure out what was going on I’m just thankful they found the issue fixed and was very professional during it all.I hope you don’t have to see my Jeep again for a while, my apologies for how unorganized the inside of my Jeep was. I would have attempted to clean it had I known how many times it would be at your shop, ha.
Always does excellent work. - including no pressure suggestions will ALWAYS go to this business for my auto and truck repair
Chumbleys has the small town, everyone knows everyone, feeling to it with the best service you could ask for. I’ve done business with them for several years because they actually take the time to get to know you and your vehicle. Whenever I walk in, I’m always greeted with a “Hey, Jake! Need something for the truck?” You just don’t get that anywhere else these days. Best auto shop around.
Chumbley’s is the only place I trust to take care of my husband and I’s vehicles! They are always professional and get things done in a timely manner. No matter how busy, they will get your car in and tell you exactly what is wrong before you decide a course of action. Love this place!
The staff at Chumbleys are also ways warm and professional. Very good service. Never had an issue. Special thanks to Keagan for his professionalism!
Wonderful and speedy service; honest and caring staff!
Chumbleys provided fast efficient servicewhile solving my problem. They met their estimate without going over.
Quality work. Excellent Staff.
Very reliable and helpful. My whole family uses their services. If its an emergency they will make time and they dont look for things that dont need done like others.
Never a bad experience with this great team!!
They were very quick to respond, called with quote and got right at the work. When all was finished the work came in under the quoted price. Would definitely use them again...Thanks for the prompt and thorough work.
Great service and Friendly technicians highly recommend Chumbleys for tires and all your Auto repair
I have been going to Chumbley’s for my vehicle needs for years now. They always provide great service at a good price. All the staff is courteous and professional.
Chumley’s did a great job. I had them install new running boards, do an oil change and rotate tires. Scheduling was easy, the were timely in getting the job done and I am very happy with the job they did.
Quick quality work with Great customer service.
Team was incredibly friendly and helpful! They gave sound advice and assisted me in making a educated decision for my vehicle, and even offered to give me a ride if I needed it. Glad to experience quality local service while traveling out of town!Would gladly recommend Chumbleys to anyone!
Keegan was very patient when explaining what was wrong. And answered all my questions and if he didnt know the answer he found it. I recommend these guys highly
Great work from a team that I can trust.
Chumbleys has been handling my auto service for over a decade, and has always shown high quality work and professionalism.
I cannot say enough good things about my experience with Chumbleys. I had to travel from TN to IA as my mom was having heart surgery. About 300 miles from my destination, my car broke down which is a whole story in of itself. Long story short, at the time, it appeared to be a busted belt. I finally got transport and arrived at Chumbleys around 3am. I spoke with Craig later that morning and after a little time, they were able to determine that the water pump had a seized bearing, which cause pressure/heat on the belt and the resultant break. They quoted me the price to repair and I approved. The next day it was already ready! Because I was from out of town and had a long trip back, they wanted to make sure it was 100% before I left which included them doing more tests and asking me to stop by before I left to check the fluid levels again. I cannot thank Craig, the technician, and everyone at Chumbleys for their profound customer service. They listened, cared, and did an outstanding job at a great price. The car is performing great and made the 800+ trip back without a problem. I would not hesitate to use their services again and only wish they had a shop in TN too!
My car was taken care of quickly and with care. A potential problem was noticed and was able to be fixed while I waited. Great job!
Always accommodating, great service, contacts with needed repairs with estimate when needed. Highly recommended.
Service is always excellent and they answer all my questions.
Professional, flexible, a gave an explanation of the plan of correction
They got someone available to drive me back to my back immediately, and the driver was very polite. 10/10
They always do a great job and communicate well.
Service is friendly and excellent.
We had car trouble that required us to have our car towed from Indianola to Ankeny. They let us sit in the air conditioning and kept us hydrated while we waited for our tow truck. They are very friendly and courteous and we will be using them in the future.
They are always great and so helpful.
They are absolutely amazing! Very professional & helpful....! I would most definitely recommend them! And I will go back whenever I need work done!
Excellent service. I was prepared to spend an hour there, but oil change was finished in 30 minues! Great staff!
Professional sharp clean kind people. Definitely recommend this place.
Chumbleys took excellent care of my daughters car while she was in Indianola during her internship. They were thorough and fair priced while helping sort out a recurring issue. Definitely recommend them anytime.
This is the first time I have used Chumbleys services and WOW! Talk about treating you like family not just another job. Top of the line in customer service. They kept me up to date every step of the way during my 2 week duration with them. Text messaged me pictures and a full description of the work that needed done. Everyone up there was eager to work with me and the specifics of what I wanted. They listed with open ears, and never once made me feel judged or bent over. If I had a question they took the time to listen. They offered me the best advice for parts and repairs and got the job done in the perfect timely manner. I will be returning with any future repairs I have in the future. I would recommend them to anyone looking for great repairs at a fair and honest price, and customer service they could write the manual on.
I cannot say enough good things about Chumbleys. I dont even live in town anymore and I wont take my car anywhere else for repairs. They are professional and have excellent customer service. They provide me with a loaner when I need to leave my car while I go to work. They always give me the information i need to make a decision about what to fix on my cars. Id recommend them anytime.
These guys understand customer service!We drove to Indianola to pick up our daughter from college. Within the last hour or so of the trip, my husband started to hear unhappy noises when he applied the brakes. It was a Saturday morning - so we werent exactly hopeful that wed find someone who would have time to check the brakes, much less fix them.We pulled in to Chumbleys because they were obviously open. We were immediately greeted by Tim, the owner. He said hed be happy to take a look, acknowledging he was expecting another customer with an appointment in 15 minutes. Well, he diagnosed and fixed the issue within 30-40 minutes (luckily for all, the folks with the appointment were a bit late). Meanwhile, my husband, 8 year old daughter, our two dogs, and I were treated with exceptional hospitality. The people are great, the shop is retro-cool.We consider ourselves very fortunate to have found Chumbleys. Thanks again guys for your help!
I went to chumbleys because I’ve used them before and they’re great. Good atmosphere, quality work and very personable. The motor blower for my heat/AC is hit or miss and it’s because there’s a wire that’s fried. They were going to replace it plus the piece the wire goes into, but the cost was way more than o could afford so I told them never mind. Which meant they had to put my car back together (I felt horrible). Anyway picked me up, so I could get my car and when I picked it up, it was no longer loud. I didn’t ask them to fix that but whatever they did made my car A LOT quieter and it was embarrassingly loud. I’m so thankful to them for going out of their way and going above and beyond. I’ll always use them for my car needs.
Superb customer-focused care. Friendly, fast & price conscientious work. The owner is amazingly knowledgeable, easily accessible, helpful & kind. Excellent trustworthy work that will keep a customer coming back.
I cant say enough nice things about this place, their staff and the work that they do. At all times I felt I was getting quality care for my car from polite and fair straight dealing experts. No need to go anywhere else, I plan on having them take care of everything related to my car needs.Excellent service! Fast, easy, friendly. No complaints! :)Always had good service over many years. No surprises. They make sure the job is done right ! :( ^ ^)....!
As always very pleased! They have now worked on 3 vehicles for me.Nice to know there are still great people in this world.Thank you guys! Great customer service.
Customer service here is very nice. If there is an issue they generally tend to reach out and resolve it for you.
Never disappointed with Chumbleys Auto Care! Ive been a customer of Tim and the crew for my whole driving career, 10 years. They have taken care of multiple vehicles for me, always providing the absolute best service around! I can not say enough about how awesome this business, more importantly the people are!
Top notch customer service! The entire staff is friendly, knowledgeable and they go above and beyond to make sure each and every customer is pleased with their service! Indianola is lucky to have a place like this available for auto care needs!
This is E-4 Corpral Jake U.S.M.C.. Just spoke to a VERY NICE young Man.. Im TOTALLY CONVINCED that this MARINE will be taking my Truck to Chumbleys Auto... have a Happy, and SAFE NEWYEAR !!! p.s.. HEARD NOTHING BUT GREAT things about Chumbleys Auto....👍👍🇺🇸🇺🇸..
Terrific auto repair shop! ALWAYS very courteous and professional. HIGHLY recommend.
As always, you do such a great job! Because I was on a tight schedule you were able fit the servicing of my vehicle into your schedule. It was truly appreciated.
They treated me with respect.
Horrible service. Went in to get a simple procedure done and checked on my car when I picked up my vehicle my expensive sunglasses were on the ground and the lenses were all scratched up and the owner didnt even pay me full price for what I had paid for them even though they were completely ruined. Go here if you plan on having your items ruined and things destroyed.
I was driving through Iowa back to Kansas and my check engine light came on, which obviously caused me to be in distress. I found this place on my phone and took it to them. I would estimate that the time it took to get it to them, figure out the problem, and fix the problem was probably 2-3 hours. I got lucky as they were probably not busy but they were quick and the price was reasonable. If you are ever in my situation I would take it here they really did me a solid favor. The least I can do is write my experience and tell everyone how great they did me.
I went into Chumbleys with a 2014 Volkswagen Passat I was anticipating buying from a dealership. I had them do a pre purchase inspection. When I found out that this did not include an OBD code scanner I asked the staff if I could get that done, the desk staff said yes but it will bring the cost to 80 dollars, I agreed.She fails to mention to me that this would be on top of the already 30 dollar pre inspection, so when I got the bill it was 125 dollars, I would have appreciated them letting me know.The worst part was the pre purchase inspection itself. The staff failed to notice a MASSIVE rear main seal leak that was found after I noticed the cars dipstick level was going low. I’m starting to wonder if they even lifted the car. I’ll go somewhere else for my service.Update: after addressing my concerns with the owner I was shocked by the sense of urgency in dealing with my issue. There was a genuine consern for making things right and the owner followed this up by issuing me a full refund. This type of follow up is rare and I appreciate the level of care that came with following up with my complaint.
Tim came to save the day when we were in town to pick up our daughter from Simpson College. We are from Colorado and we were experiencing brake issues after our long road trip from the day prior. We were out of luck finding an auto shop with a mechanic on staff on a Saturday to help us with our issue. So as I left one shop I saw Chumbleys auto care out of the corner of eye . I pulled in and without hesitation Tim was able to fit us in between customers to help us resolve the breaking problem. Within fifteen minutes our issue was resolved and we were back on the road again. Tim, you and your staff were angels that day and your help that day was much appreciated!
Great service, great staff, great ownership. Couldn’t be happier with Chumbley’s. We won’t take our vehicles anywhere else.
Great service always
My wife and I could not recommend Chumbleys highly enough. They go above and beyond to ensure our vehicles are maintained to the very best standard. Tim and his team treat us like family. I trust the service so much, I make the drive to indianola from Des Moines.
Very good and pleasent
Very nice people,always ready to help someone.and very highly workmanship on every thing they work on.
Im really a fan of Tim and Keegan at Chumbleys. They are friendly, honest and very knowledgeable! I would recommend this shop for any of you automotive needs... and they also sell gas!
Always thorough and professional care for my vehicle … wouldnt consider going elsewhere ...I continue to use Chumbley’s … even with a new truck - I MUCH prefer Chumbley’s exceptional service and work to that of the dealership where I bought the truck.
Great service, friendly& helpful employees! Love it!
Keagan and Tim are the best!
Tim and his staff took care of my sons 1999 Jeep Grand Cherokee while he attended Simpson College for four years in Indianola. My son just graduated, so he drove back to AZ with a u-haul trailer in tow. We didnt know how long that car would last being as old as it is, but Tim and his staff kept it running like a champ. I am so grateful my mechanic here in Phoenix recommended Chumbleys, and even more grateful to have met such nice people. Tim Davison the owner, is not only a nice gentleman, but he is honest and fair. There were many times he would work on the Jeep and either didnt charge us or when the bill was presented I was surprised at how reasonable the fees were. I consider Tim and his staff friends of my family and we will miss them. You will not be disappointed if you decide to have Chumbleys take care of your auto needs. I certainly wasnt.
I moved here from Missouri and will not take my old reliable Malibu anywhere else. They are always so kind, friendly, and honest!
They are the best. Best service anywhere at a great price.
Great service great people.
Always great service and good to work with!
These are the only people I trust to work on my car. Theyre very knowledgable, very accommodating, and very customer service-oriented. I wouldnt take my car anywhere else.
Great people, will work hard to take care of your automotive needs.
Super friendly, wonderful service, fair prices!
I would highly recommend them as a place to care for your vehicle
The quickest service anywhere and it’s time for new brakes. I’ll be back.
Chumbleys Auto Care has made me feel like family every time I go there. The service is top notch and when I leave, I just feel even more comfortable and safer every time I get in my vehicle knowing that Chumbleys has taken care of me and my vehicle the right way. I have experienced too many mechanical shops where the service has backfired and left me on the road. Finding Chumbleys has been a true blessing. If you are looking for great service with great people, this is the place to go and trust with your vehicle. They treat you like family. Thank you for everything Chumbleys Auto Care.
The staff at Chumbleys Auto Care took care of everything I needed, & with friendly service! I would definitely recommend them to anyone!
Helped find the cheapest solution for my car trouble! Also helped fix my car around my crazy schedule. My dad approves 😊
Great people!
They know why. Dont take your car there!!!!
Great service
Super friendly and knowledgeable.
I trust them with all my vehicles
Very good service
Did not like it.
Assume
Overpriced
Excellent team of professionals