Ive been going to Dr. Herd for over 15 years! He is the BEST! My grandparents and father have also been with Dr. Herd for many, many years. His staff is always such a pleasure to be with. Jessica is FANTASTIC. They squeezed me in and Jessica even stayed longer just so she could give me a cleaning after my exam. Cindy has always been so kind and helpful. Shes a treat to see when you walk in the door. Suzanna took a few x-rays and made everything so comfortable for me. She has a way of connecting with you. Laughing and joking definitely eases your worry and pain when youre around these folks. Dr. Herd and his staff are a joy and I am very lucky to have had him as a dentist for so long. THANK YOU!!!!
Wow so welcoming! Starting out with Cindy she makes you feel so welcome and is very knowledgeable on the insurance piece which is very helpful. Now onto Jessica, she is fabulous and talks you through the entire cleaning. Very professional yet personable. Love this office!!
Dr. Herd’s office is the best. Cindy the front desk lady was so nice. It was great coming into a dentist office and be greeted by someone so friendly. Jessica, the hygienist, helped me as well and she made me feel comfortable about my dental experience and was extremely nice as well. No one enjoys going to the dentist but this office makes the experience okay. Thanks everyone 😊
I would highly recommend this dentist. The staff is personable, knowledgeable and capable of taking care of all my needs as a patient. Cindy and Jessica are two of my favorites; Jessica is professional and cares about her quality of work. Oh, Dr. Herd isnt too bad, either.
Jessica (hygienist)I just returned from having my teeth cleaned at Dr. Herds and remembered once again how pleasant Jessica always makes the experience. Shes always cheerful and keeps the stories coming while doing her job. It almost makes me want to get my teeth cleaned even more often. Almost.Thanks to Jessica on a great job today.Randy Cook (I had to use Theresas phone since Im not smart enough yet to have a smartphone of my own)😁
Very nice staff. CINDY, JESSICA, AND SUZANNA are very helpful and will go out there way for you. Be careful cause JESSICA poked me. Make sure if you need help with your teeth call them.
Had a great experience everybody there was very informational and helpful with my Dental situation. I would definitely recommend them to my friends and family. I would like to personally thank you Cindy Suzanna and Dr. Herds I appreciate your guys help thanks again!!!
Had a cleaning yesterday by Jessica, shes an awesome hygienist. Jessica is very professional and with a side of funny.(Ill have Randy sing to you next time he is in). Love Dr. Herd, he has transformed my teeth, looks so much better.
Dr.Herd and his Staff are absolutely amazing. They always make you feel welcome and comfortable. I would highly recommend them to anyone! Their dental hygienist Jessica is the best!
Very professional staff, very clean and comfortable atmosphere. Doc. Herd is a great person, between him and Jessica and Tameka they did magic to my teeth and pain free. The whole staff are super nice and friendly, thanks to u all. Special thanks for a great job to Jessica for a great cleaning and Tameka for the feelings. Thanks to the front desk for working my appointments. A 1 job to all.
Love it. Been a patient for 5 years and did invisalign. Cindy is always a pleasure up front. Happy to have a dental office so welcoming and friendly. Thanks Dr. Herd!Update: still a longtime patient at their new location Mitthoeffer Family Dental.
Im a new patient with Dr. Herd. My first visit was fantastic. The two primary reasons I selected his practice were 1) he could help me with a NTI and 2) his location. Now that Ive visited I would add that his staff is wonderful and they are very thorough. Dr. Herd took a lot of time getting my history and talking through some immediate treatment needs. Even more impressive is he personally called me the next day to make sure my new appliance was working out OK. If youre considering a new dentist, Id recommend Dr. Herd.
I was able to get in quickly when I called for an appointment. I was brought back as soon as I came in the office. Wonderful staff. Very friendly. Dr. Herd is great!
Dr. Herd and the hygienist are the nicest people you will ever meet but the receptionist Cindy is very rude and hateful. I had issues with her a few months ago and again today. If you want a great dentist and hygienist but want to be treated like dirt from the office staff, then go here. Otherwise Id recommend staying away.
The staff is so friendly and caring. I always feel comfortable and Dr. Herd is so gentle, and never hurts me when he is working on a tooth.
The staff does a great job of taking care of my family. Jessica is a fantastic hygienist - highly recommend!
I was back today and Tammy was wonderful. Very nice and kind. I really appreciate all they do here!
Was in for a couple of fillings. Dr. Herd and his assistant Bri kept me comfortable and aware of everything during a rather long procedure. They are amazing as always!
Amazing staff. Everyone was very nice and helpful. I have had a bad history with dentists and had to go in for a root canal (old filling from said bad dentist broke and cause the issue) and Dr. Herd was amazing. Did the complete procedure in just over three hours. With little no pain or discomfort. Highly recommended!!
Dr. Herd is The Best ! You couldnt ask for a better Dentist. He goes above and beyond his job to give you complete information as he totally explains all he does as he is doing it. He once did a arithmetic Canal on me and I didnt feel Any pain whatsoever ? Incredible ... Never before have I had such good service at my Dentist I only wished Id have found him many years ago. He provides an Elite service and care and I cant say good enough about him. He was a Godsend ! I thank God for him. 👍
The caring attitude of the whole staff is wonderful. Dr Herd is a true professional and his assistant Victoria makes the entire dental repair experience painless.
Everyone here is so friendly and caring. Got a surprise gift and hand-written card today for being a patient for 15 years! So thoughtful. I have had some major dental work done here (bridges, crowns, etc) and I am extremely happy with the care I received, as well as the finished work...I have my smile back!! Dr. Herd always explains everything he is doing and does awesone work! And his staff are all fantastic. My hygenist, Jessica, is great and does a wonderful job keeping my teeth their best! Highly reccommend!!
Jessica is a great hygienist. Very gentle and always pays attention to detail and of course Dr Herd is awesome!
Jessica is amazing at her job and makes you feel welcomed. Family friendly place to go to for your teeth!
The dentists are very caring and very friendly and take time to meets the needs of the patients standards. I picked the right dentist to go to. Their great and Dr Herd is a very experienced dentist.
Very good experience. Its been a long time since I liked any dentist office and this one was very helpful, great staff, and best dentist Ive had for years. I highly recommend Dr Herd and his staff. Fred Gravelie
Ive been a patient of Dr. Herds for over 20yrs since out of college and he and ALL his staff are fantastic!!! I agree with the comments below on Amy, Cindy and Lori. I see them the most since luckily no cavitites as of late! Dr. Herd is fantastic and a gentle guy! Always up on the latest trends.
Excellent care. I felt very comfortable from start to finish. Amazing technology used in his office.
I was treated by Amy today (11/21/2013) for cleaning and X-rays. She was so very understanding about my anxiety issues and put my mind at ease with her easy way of friendly talking and reassurance. She remembered where my children live from over 1 year ago, so I know she really cares about her patients. She is very empathic and she also has a very gentle touch while doing all her dental work. She is very patient, makes sure that any physical discomfort is as low as humanly possible and explains everything she is doing while she works on you. I was amazed at how much my anxiety level went down (from the high level when I was driving over to the office) once Amy started her work on me. I would return to Washington Square Family Dentistry have Amy work on me again with no hesitancy.
Jessica the hygienist is very nice and knowledge of her work. She treats her patients as a friend and I feel just that a friend! Dr. Heard is the most gentle dentist I have ever experienced in my life and I mean that serous! He has done alot of work such as permanent bridge to inplants! I have been going there for over 5 years and I dont want anyone else at all to care for my dental hygiene! I cannot say enough about my favorite dentist and his staff! John Law
Jessica and Dr. Herd have been wonderful at getting my smile from a basket case to a healthy one. Thanks
Been coming here for years the staff (especially jessica) is great! Highly recommend this place and theyre fast!
The doctor made me feel super comfortable since I am scared to death to go get any dental work done I appreciate the staff as they were kind and courteous to me
I have been a patient for many years, i have experinced wonderful care and service. Fees are quite reasonable and appointment times very flexible. I strongly rwcomnend my dentist and his staff!Jessica is a very skilled, gentle and thorough hygientist.
Thank you Jessica for another amazing cleaning! Always leave satisfied!
Great people to work with. Victoria took great care of me.
Jessica and Dr Herd are fabulous, they explain what is going on and what they are doing each step of the way.
Always satisfied with the service I receive such a wonderful staff thank you Dr Herd,Cindy and Jeccia ect.
I truly love Dr. Hurd as my dentist. I have been terrified of the dentist my whole life and now I have a dentist I do not fear. Dr. Hurd and his staff treat me like a family member and are always friendly.
Best quote Ive had on crowns. Hope I can get a senior discount to make it even better.
Jessica was amazing with my 3 year old!! best experience weve had!!
Im a new patient and am totally sold on Dr. Herd and his staff!! Very gentle care.
Jessica always does a great job cleaning!
Very welcoming atmosphere. Everyone was nice and professional.
Jessica the hygienist is AMAZING!!! Super friendly!! LOVE HER!
Very good experience!