First off Steve was extremely kind on the phone and even gave me his personal number to remain in contact with him. He worked with my schedule and had us in and out in no time. We came in to get my Engagement ring sized and we were expecting to pay full pride plus and wonderful tip for his amazing service…..but to our surprise he didn’t even charge us a penny and when we proceeded to offer a tip he refused say only “it’s my good deed of the day”! Shout out to Steve at Orofino for his amazing work with my jewelry and his amazing work as a human! Thank you from the bottom of my heart!🥰
Steve has been my jeweler for the past 10 years. After working with Orofino Jewelers once, I haven’t had any reason to go anywhere else. Our first project together was designing an engagement ring for my wife. I was thrilled with the outcome (so was my wife!), and I have worked with Steve many times over the years as kids have been born and anniversaries have approached.Steve provides an unmatched level of service. For example, Steve delivered a pair of earrings to us in the hospital after the birth of my first child. During the COVID-19 lock-down, Steve dug deep into his network to find a casting house that was still operating to complete a custom diamond pendant we had designed together as an anniversary gift. He received the casting in the mail on our anniversary, set the stones, and delivered it to my mailbox before the end of the day. I don’t know another jeweler that bends over backwards to deliver for their clients.I have referred friends, family, even relative strangers to Steve over the years. When I tell them why they want to work with Orofino Jewelers, I use a Boy Scout Popcorn vs Girl Scout Cookies analogy. With Boy Scout popcorn, most people feel they overpay and don’t really want what they’re getting. That’s the big box jewelry stores. With Girl Scout Cookies, most people look forward to buying cookies because they are a fair price and a quality product. This is what you get working with Steve. You’ll be blown away with your custom project and you won’t be paying retail jewelry store markups. Reach out to Orofino Jewelers for your next fine jewelry need - you won’t regret it!
My friend Megan and I came to have my rings sized and ended up leaving with her ring and all three of my rings sized in just a few hours. I can not express enough how helpful, friendly and courteous the Orofino team is. I highly recommend them and will be back for my custom ring soon!Thanks Steve :)
Steve really does amazing work! Me and my girlfriend (at the time), sat down with Steve, and she described things she liked in a ring. Steve and I took it from there designing the ring of her dreams near the budget that I had set! Whatever one of a kind ring you want, Steve can make it. He also made me feel at ease through the process! Not to mention my fiancée LOVES the ring so much! I’m very thankful I found Orofino Jewelers and can’t wait to get to work on the wedding band soon!
Steve and Kathy are great people! Very passionate people about what they do and great with relationships and getting to know what you need. They helped me get the perfect gift for my wife for Christmas with their custom design jewelry.
We first came to Orofino Jewelers for a ring resizing about a year ago. Steve had us in and out within an hour with a perfectly resized ring.This last month we returned to have a custom wedding band made to match the engagement ring I bought for my wife. Steve handled everything from measurements and ring design, to setting the diamonds on the custom made wedding band himself. He did it all perfectly. We seriously couldnt be happierWe highly highly recommend Orofino Jewelers to everyone we know. Thank you Steve!
I came to Steve in a bit of a pickle: I had planned to propose to my girlfriend on Saturday, but had only purchased the ring on Thursday, and it needed to resized in less than 24 hours. After calling nearly every other jeweler in a 15 mile radius, Steve came to the rescue telling me he could have it done in an hour. After bringing him the ring, he resized it in only 30 minutes at a fantastic price. Not only that, but he was the only jeweler I visited who wasnt a sales representative but an actual person whos an expert in their trade and understands design and metallurgy. Definitely my go-to jeweler now.
Steve is amazing!! He is such a charismatic person, fast, and easy to work with! I came in two days ago worried that I needed to buy a new ring for my fiancé because he didn’t like the first one I bought and so close to Christmas! Our wedding is on NYE— he sent me some models, and worked to find the perfect one, then he ordered it, worked on it to make it exactly how my fiancé wanted and i had it today! Not even 2 full days later! Wow! What amazing ring and an amazing person! Thank you so much, Steve! Blessings to you and Merry Christmas! Sending all my friends here!
Steve created us a beautiful custom engagement ring after we had shopped at numerous stores and could not find anything that we wanted. His customer service was outstanding. We walked in and immediately felt like old friends. After a bit of discussion about how he runs his business and ourselves, we described the ring we wanted to Steve and pulled out the Cubic Zirconia imitation of it that we had been testing out. Steve looked at the ring and said it would be a piece of cake to replicate. We were only in town for a few days around the holidays and Steve went above and beyond for us. After our initial walk-in, he got in touch with his contacts to try and find us the perfect diamond. A couple days later, he had 3 options for us in store to look at. We rushed in and found the perfect center stone. Steve measured everything out perfectly and made a replica of the ring we wanted scaled up to fit the stone we had picked out. We left Steve with the task on 12/4 and he had the ring perfected for us on 12/21 - what a great Christmas gift! Upon picking up the ring, we were both astounded at just how gorgeous it truly is. To this day, we still are in awe of the beauty and great work that Steve did on this piece. We have recommended him multiple times to friends and family already and will most definitely be back for our wedding bands later this year and any jewelry needs in the future.Additionally, I know that I touched on Steves great customer service at the beginning of the review, but I would like to re-iterate that out of all of the jewelers we met with, Steve by far had the best customer service. He was constantly in contact with us throughout the process, consistently kind and professional, and overall an absolute pleasure to work with.
Steve Brown is great. He worked with us to design a custom engagement ring and custom wedding bands. Great guy. Very professional. Competitive pricing. We love our rings and will absolutely use Steve for all of our jewelry needs going forward
Orofino Jewelers is an EXCELLENT jewelers for more than just the quality of its jewelry. The owner goes out of his way to create the perfect piece for you. My wife and I needed a last minute necklace for a friend and Yelp brought us here (and it was close to our downtown hotel). The moment we walked in, we knew we were in the right place. The owner heard our story and what we were looking for and stopped everything to make us the perfect gift for our friend at a DEEP discount. He spent the day crafting a gorgeous necklace and updated us on his progress throughout. He sells quality pieces and also gives his heart and soul to his work. That comes through in his work and how he serves his customers. I cannot recommend this place enough!
Today I became a returning customer. A few years ago I brought a damaged ring in and Steve was able to repair it and for a very affordable rate. The fantastic customer service I experienced in interactions, payment, and repair is why I returned today. Steve looked at my ring which has been presenting problems and came up with a solution that is both affordable and able to be completed quickly. I highly recommend Orofino Jewelers to anyone.
Im from Texas, but I walked into Steves shop on a whim while on a trip to Indianapolis. I was hunting for an engagement ring and was having difficulty finding that perfect ring. Steve showed me some of his work and said if I had a design in mind, just shoot it to him via email and hed at least give me some friendly advice.I sketched out a design and sent it off to Steve with a budget. He made some comments and suggestions on the design and said he could put that ring together in my budget.Steve then took my rough design and turned it into an outstanding ring.The finished product was amazing!!He found the perfect diamond and added those little elements I wanted that made the ring personal and meaningful. All within my original budget!Steve even overcame a difficulty with one of his material suppliers to get me the ring before my deadline. Great customer service and quality work.
Steve Brown is the best jeweler to work with in any area of jewelry. We got our wedding bands from him and they are perfect - exactly what we wanted and more. He even went beyond my expectations without hesitation on his end. He works on any ideas you have and brings it to life. He is very personable and honest. He will make sure his work is the best and makes the process very enjoyable. He is the only person I will work with for any future jewelry purchases. I felt very comfortable with him and knew I was getting the best possible product at a perfect price.His wife, Kathy, was amazing at providing a wonderful selection of watches and earrings from which to choose. She overnighted my order (at no extra charge) so that I could have my earrings in time for my bridesmaids before the wedding.There is not enough praise I could give or say about the honesty, high quality, low cost, wonderful attitude, and great people skills they have. I will never shop at another jewelers. I have been too overly satisfied with their work to warrant going else. Despite moving to Massachusetts, I will be able to work with them still and that is wonderful!
I work in the Columbia Club building, so when I needed to get my engagement ring rhodium plated, it was extremely convenient for me and looked like a reputable jeweler. I came in, and was greeted enthusiastically, and they got the plating done same-day. It was beautiful work, and then he gave it to me as a gift! Didnt ask for any payment. I will absolutely be coming back for any more of my jewelry needs.
I have worked with Steve for years and sent friends to him to reimagine older style wedding rings. Steve is a great designer and fun to work with.....and you cant beat his pricing. Great quality without breaking the bank! I highly recommend him!
I came to Steve to have some work done on my engagement ring (sizing issue and some loose halo diamonds) that was purchased from a different seller. He was always so quick with the work and very reasonable on price. Due to some other issues with the ring we were going to have to essentially make a new ring while keeping the original center stone. The end result was fantastic! He managed to keep the unique pattern of my original ring and aesthetic but somehow made it more beautiful. I could not be more pleased! Thanks Steve!!
Really fast and considerate service for a small repair job. I had my ring back in less than 10 minutes! The repair work he did looks fantastic.
Steve resized my fiances engagement ring... He was so nice and helpful and finished the resizing in under an hour. I highly recommend him for your jewelry needs in the future! Thank you!
Steve Brown personally helped me pick out the perfect engagement ring and diamond for my fiance. He gave me a great deal and I have since bought my own wedding band through him. Steves stayed after work to meet with me due to my busy schedule and has made the ring buying process a breeze.
I researched quite a bit before settling on Orofino for engagement/wedding jewelry, and I am very happy with my choice. This is what I like about Orofino:Located downtownExcellent selectionVery competitive pricesHeavy on useful information, light on sales pressure and puffingQuickly understood what I wanted and willing to do either simple or complicated projects.I just took our rings in for a clean-up, and the service reminded me how much I like the place. Highly recommended.
Wonderful service!!! I needed two pieces of platinum welded together, non jewelry related and Steve did an amazing job!!! Will definitely go back
After going to Steve I realized the difference between a company that puts the customer first and those that dont. I had been multiple jewelers and department store jewlery sections and while they all tried to help me it seemed like they were trying to influence my buying decision. Since I was buying two birthstone rings as a gift for my cousins Quinceanera(Sweet 15 birthday celebration), I needed something simple but trendy. From the moment I walked in Steves customer service wowed me. He made sure to get to know me and my cousins and educated me on ring designs and the cut of stones. As we talked he would show me designs that fit my cousins expectations. He encouraged me to also explore different designs. When I decided on the final design there was only 5 days left until my cousins birthday. He was also able to make sure rings were ready for thier Quinceanera! But thats not it! He made sure to follow up with me to make sure they were pleased with the rings in thier birthday. Part of the Quinceanera tradition involved my sister and I presenting the rings to our cousins after thier Valz (Waltz). The rings were a hit!
I had three rings resized. They fit perfectly and look brand new. Very happy with the quality and the service I received.
Steve was highly recommended to me by a good friend of mine, and I couldnt be happier with the entire process, and the ring. It looks better than I couldve imagined, and my fiancé loves it.
Steve Brown is an incredibly genuine, knowledgeable, and intuitive person in the jewelry business. I came to him after very little luck with several jewelry stores around Indianapolis. He won me over very quickly by his honesty and desire to help me find the perfect engagement ring. I sent him 2 ring ideas that I had found and described my girlfriend’s style and he was able to merge those ideas and come up with a ring that ended up being PERFECT for my girlfriend.On top of being in tune with what I wanted, he was extremely conscious of my budget and timeline. At the time, I had only a few weeks left before I planned to propose; he took that into consideration and communicated with me multiple times along the way about the ring’s progress leading up to the finished engagement ring.I got a beautiful yellow gold engagement ring from him, which my now fiancé LOVES. She even had the opportunity to meet him after the proposal to get the ring resized, and shared the same feelings I did for the quality of his work and his desire for the best possible experience for us. Needless to say, we’re both huge fans of Steve Brown and we can’t wait to come back later to design our wedding bands! I highly recommend doing business with him, you won’t be disappointed!!
Thanks Steve and the rest of the Orofino team for making this moment possible. I arrived at Orofinos with a short timeline and little knowledge of what to do. Steve worked with me communicating throughout the entire process, helping me bring my idea/image to life. My fiancé hasn’t stopped looking at the ring since. Thanks a million Orofino Jewelers!
Great customer service, always takes care of us when we need something and his work itself is excellent.
Working with Steve is not only great, but such a breeze. I have loved everything that has come from his shop!
Orofino Jewelers provided outstanding and personable service before, during, and years after purchasing.
He does what others say is impossible. If youre looking for a great experience, Orofino is the place to go.
I highly recommend