The staff are great but the actual reason I was going here did not change. Cost $3k for no results. Dont waste your money!!!
Everyone was very friendly and made me feel welcomed as soon as I walked in. The staff was knowledgeable and helpful and the atmosphere was relaxed and comfortable. They did not try to upsell me or push me to purchase more, but did offer some guidance and information about other treatment options that was very helpful. Can wait for my next treatment!
This place has been a blessing for me and all the women there are pleasant and very professional I enjoy going to every appointment.
Everyone is friendly and welcoming. I am just at the beginning of my treatments, but so far, the staff has been easy to work with on scheduling and procedures.
Although the girls there were super friendly, I got zero results from their package. While I was losing weight from diet and exercise during the treatments, I lost nothing from my abdomen where I was getting the treatments.
Cannot say enough about the experience thus far! Stacia worked with me last night and I am STOKED for what this will bring for my goals!!!
I started with a free evaluation but Natasha gave me so much confidence and peace of mind that I ended up getting a body package at that same day. After several weeks going there and feeling more comfortable with the services, the girls, and the results, I started to inquire about other services they offer. Long story short, I’m almost finishing my body treatment, signed up for the diamond facial membership with Stacia, and got another package for my face and neck. I also got the cosmetics to use at home.To invest time and money in ourselves isn’t always an easy task. At least it hasn’t been for me over the years. However, I am extremely happy I took that decision and wanted to say that I have had a great experience so far and intend to be a long term customer at LightRx Indy. “Confidence is Beautiful”.
The facility is clean and tidy and all the staff is professional, friendly and energetic. Ive made some progress in the treated area (laser lipo) in combination with diet and exercise.
Most unprofessional rude staff Ive ever had to deal with. Multiple calls to their corporate office and emails have been sent to never receive a response. One of the worst experiences ever. One time they run out of supplies and gave me one piece of paper towel to wipe 3 different areas of the gel and not only that but they were taking gel from one area to use on another.THE ABSOLUTE WORSE PLACE.
Each appointment has been good just hoping to get good results from these treatments
This was a great place to get pamper. Everyone was helpful and very friendly. Will go back
Appointments are quick and on time. Don’t always have the same person doing your treatment. So settings & methods a little different. Main draw back is located in crowded strip mall and at some times during the day, finding a parking space is a challenge.
I have only had one session of hair removal so I cannot speak to the effectiveness of the procedure. What I can say is that this facility seems to be staffed by highly competent and friendly people. I was greeted warmly upon entry and the technician that performed my treatment kept me informed on what she was doing during the procedure.
Staff was nice and welcoming. I was seen at my scheduled time with no issue. I was well-informed of the process and left with no questions.I recommend this establishment!
This is a very affordable and friendly place of business, and I honestly would recommend it to anyone.
The staff is friendly and competent; the office is clean and sanitary. I went through several months of procedures to get rid of a small belly (probably from chocolate, butter, and wine!) The process was not effective. I work out 3-4 times every week and during the process made sure to do cardio the same day, as advised. I drink 7-8 glasses of purified water every day (before this process and after). It just wasnt effective for me.
This is literally one of my favorite places to be! I have been going to Light RX for several months now and have experienced several different treatments. I can’t say enough about the professionalism of the ladies at the Indianapolis clinic on 86th street! They are soooooo AMAZING! They listen and are so helpful! I feel welcomed every time I am there! I have seen a significant difference in my body in a positive way and I would highly recommend anyone who needs or desires their wide range of services to give this a try! In my opinion they are the gold standard in customer service and have treatments that ACTUALLY work! I love my Light RX girls! Thank you Gail and staff for always being on top of your game! FIVE STARS ALL THE WAY!
The ladies there are very nice but all they do is try to up-sale you and tell you that laser lipo essentially does nothing! On top of that it left black spots ALL OVER MY ABDOMEN. They said that is normal for people with darker skin and it should go away in a few days. It’s been 2 weeks and the spots are still everywhere. It looks like I have burns all over my stomach! I don’t know if laser lipo works or not and I’ll never find out! It is not worth having all of these burns all over my body! Total waste of money. I bought 8 sessions and only went to two! Waste of money! If you have brown skin or any melanin at all I would not recommend this!!!
Absolutely love this place! I had a tech named Brittany who is so wonderful. She is hilarious and makes a huge effort to keep you comfortable during the procedure. I wish I knew their names, but the women in the front are also super kind and also talk to you as you wait. I also have seen great results from the first session and am excited to continue coming here!
My daughter and I love this place and the staff! Gale Bruner is the Clinical Director and is very personable, professional, and kind. Her entire staff also displays the same characteristics. We have had an excellent experience with Laser Hair Removal, Skin Tightening, Venus treatments, etc. The team is making me want to continue to back time and time again. Love my results! Recently they started doing Botox and Fillers as well. I will continue to go back due to the result of the work they do as well as feeling comfortable and at home with the Technicians. Abbey deserves a shout out as she is one of my favorite Technicians there!
The person who did my treatment last time burned me. I told her it hurt but she kept going. Now I have a scarred underarm. You’re better off going to ideal image.
Clean pleasant environment with on time appointments
Highly do not recommend.
Above my treatment at laser RX I got a lot of info from them and more experiences to come.
First I would like to say the staff is wonderful but I am VERY disappointed with the results I received after spending a lot of money on the service. I received a Groupon for RXLipo as gift and started the process the beginning of June 2020. I wanted to see if this could help with my mid section before I went through with abdominoplasty. I had spoken to Gale about my concerns and she showed me before and after pictures of someone who had Sculpsure along with the Venus Legacy and told me this could help. She was very convincing that the results I was looking for I would get with those 3 services. At that time I had already made an appointment and put a down payment for my surgery of which I canceled because of the conversation me and Gale had. I really believed and trust what Gale had sold me. Once I had my first Sculpsure it was very painful and I was skeptical about having the second one but I was told they were getting another machine and it would be better. Throughout the whole process I voiced my concerns with the staff as well as with Gale that I was not seeing any changes. Everything they told me to do I was already doing, drink plenty of water, exercise, cardio after the treatment and I also changed my diet completely. After voicing my concerns the response I got was “I needed to wait a full 12 weeks after the first Sculpsure to see results”Still no change.... I continued my Venus and received my final Sculpsure Oct 8 and I voiced my concerns again. At that time Gale took pictures and compared my before and after. The results “I” saw was not $3,600 worth. I took measurements and seen little difference from the time I started. The lifestyle changes I did for myself I believe gave me those little results. Gayle again told me at that time I still had time for results to me shown. I was offered several comps of Venus Legacy and another Sculpsure, but after 7 months and still have not got the results I was told and expected to receive I don’t feel more services is needed. These services are for ones that are already slim and not for those who has extra weight on them.
Very respectful helpful staff, and Id visit them again and again
I love this place! The girls are wonderful, knowledgeable and personable. I had several treatments and will go back, now that we are able to
Everyone is very nice and helpful.
I was disappointed. The staff member was very courteous. I felt the deal on groupon was a waste of time. The amount of treatment was not enough to make a difference. Its a trap to get people to the door, and basically force you to spend more money.
The staff at the Indy office is very professional and have always explained exactly what to expect. Their attention to detail and expertise in the field has put me at ease. I have always been so impressed with the results from the treatments they offer. Gale and her team have been accommodating with my busy schedule. Ive never felt better about myself image!
Light Rx is Amazing! The ladies provide excellent service and are extremely flexible with your schedule. Ive been getting laser hair removal on my entire face, for the last six months, and have noticed an amazing difference since my 1st appointment. Im Indian descent and I get pretty dark hair growth on my face. Since Ive started the treatments, Ive noticed less growth and the thickness has minimized. Im extremely glad I went for it. Its a little pricey, but well worth it! They even have great payment plan options if you need it. I did my research before signing the deed, and realized that Ideal Image offers the same service, but for double the price. I never have to wait once Im checked in, theyre always ready for me, which is great! Also, since now that Im a member, I am able to get discounts on other treatments. I am currently getting my face and bikini area, and Im in and out within 30 minutes. Face only takes 15 minutes 😄 Im super happy with Light Rx!!
Technicians are really nice and on time.
I had a wonderful experience here. I had sculpture done by Christina twice and I love my results. Its a clean modern office and its easy to schedule. Recommend highly.
The staff is so kind and nice! Def recommend their services! I’ll be back for sure!
The staff were very friendly and kind. They assured me that because my fat was not too extreme, that I would have the results I desired. I received the SculpSure treatment on my double chin. I was very excited. The staff told me that the results become visual at around 6 weeks, with final results after 12 weeks. Before my treatment, and every week after, I took photos to track the progress, and became more and more disappointed each week. Even after seeing no results after 6 weeks, I continued to take pics and still had no changes by the 12th week mark. My chin looks exactly the same. Ive tried to reach out to the business three times now, via email and phone call (since theyve reopened), hoping for some sort of partial refund or something and have been ignored. Now I am in debt nearly $1000 for, literally, nothing.
I would just like to say that i have been going to this place for almost a year now and I am super happy from the results. Everyone has treated me really well and answered all of my crazy questions about the laser hair treaments. At first I was skeptic with all of these new treatments Ive read on and I felt really insecure before getting treated, but now I feel like a whole new person. I definitely recommend this location because of the customer service and care.
I have paid for 3 different things totaling $2,250 and never received my treatments due to it closing.Update: When it reopened everything was taken care of and promptly!
I don’t know why this place had bad reviews. I think they used to have a different owner. Their laser treatments have totally transformed my skin. It’s amazing! And I don’t write good reviews unless I mean it 😏😏
Great service!
Everyone has been very friendly and professional. They explain the procedure completely so it eases any worries or nervousness you may be experiencing. Only 1 treatment so far so excited to see the end results.
The staff is very friendly and respectful, I always enjoy my visits there. They make you feel very comfortable it an amazing environment. They only thing I would change or that would improve this location, would be additional availability for services. I called and scheduled one of my routine appointments after returning from vacation and my appointment could not be scheduled until 10 days out.
Highly recommend! While visiting family and friends I was referred to here for skin issues. They took good care of my needs and gave me the results I wanted.
The staff at this facility is very nice. Theyre very professional. The service they provide, however is very disappointing. I feel their advertising is very misleading. They advertise minimal pain and almost no downtime. During my first procedure, it felt like I had a blowtorch on my stomach. They know how painful it is because the tech I had specifically stated I know it feels like were burning your skin off, but were not. They have pre-made ice packs ready to put on your abdomen during the procedure. When I told him that I didnt want to continue with any more of the procedures because it was so painful, i asked for a partial refund of the treatments that I had not had. They refused to refund my money. I would not recommend this place to anyone.
I do not recommend this facility!!! I cancelled all my services. I have not received a single treatment and I have been waiting for over 1 month to have the full payment refunded. I call everyday and no one returns my calls as to why my money has not been refunded. I am beginning to think this is a scam.I am only giving it 1 star to be able to submit this warning!!!!
Premier Laser Spa of Indianapolis is top notch! Everyone is so kind, professional, and knowledgeable about laser hair removal. The facility is clean and the lasers are high tech and very well taken care of. Having a licensed RN do each procedure is a step above many other laser hair removal facilities. As of now, Ive completed 3 of my 8 sessions and have seen great results. For those of you who think laser hair removal is expensive, give Premier Laser Spa of Indianapolis a call. They have great deals! I would recommend this facility to anyone.
I absolutely love the staff. They make you feel comfortable and welcomed. Pricing is very reasonable. They do great work. After just one session I noticed substantial hair loss. I am super impressed with my results so far and I have only had two sessions. I would highly recommend them to anyone interested!
I absolutely love Premier Laser Spa Indianapolis!!! First and foremost, the staff is AMAZING. The ladies there are so friendly and professional. I always feel so welcomed when Im there. With me being a first time client and having my reservations about laser hair removal, they were able to answer all questions and make me feel comfortable with the process.I have only been for 2 treatments so far but I am in LOVE. I saw results after my first treatment and im excited for the end result!!! I would recommend Premier Laser Spa to anyone!!! Go check them out!!!
I’m still in the middle of my sessions, and so far I’ve had great results. My hair growth is so much slower and completely gone in other areas. The staff if very friendly and personable!
I started receiving treatments 6 months ago and Im almost hair free!! Kalee is one of the laser techs there and shes such a sweet heart. She always makes me feel comfortable and welcomed. My sessions start on time every time and are prompt and pain free. The after care is easy to follow and theres not much to do on my part at all. This place rocks and I highly recommend this treatment. I havent shaved in months....
For many years Ive tried several techniques to try and rid myself of my unwanted facial hair. I always knew that Laser Hair Removal was an option but was never impressed with the consultations at other organizations. Premier Laser Spa has been one of the most delightful experiences. From the consultations up until the personal treatments I found myself to be extremely satisfied with the staff, facility, and treatments. Premier Laser Spa truly delivers results. It is actually nice to get the results that are promised. I would recommend Premier Laser Spa to anyone looking for a professional staff, extreme results, and up close and personal service.
I underwent my first laser hair removal treatment at Premier Laser Spa yesterday. The experience from beginning to end was wonderful!The staff was friendly and extremely professional, and thus put me at easy right away. The facility was clean, well organized, and presented the appearance of an up to date medical facility.The treatment itself went extremely well and was accomplished in less than 30 minutes (Im having my entire beard area treated). Under Libbys skillful hands, the laser performed its job with little if any discomfort to me.I dont know why I waited so long to have this procedure performed and end the daily requirement to shave my face. But I picked the right facility with the right staff to finally do what I should have done years ago.Im looking forward to my next session.Andre
I recently moved to Indianapolis for work and was a client at Premier Laser Spa of Louisville. I was told that my file would be transferred to the location in Indianapolis and I could continue w all my treatments there. My transition was very smooth and the girls at Premier Laser Spa of Indianapolis made it so easy! Kalee was very professional and I really felt comfortable knowing that she is also a nurse. I have noticed such a decrease in hair and I really like that they offer a guarantee in case at the end of my sessions the hair is not gone. So worth the money! The company Premier Laser Spa as a whole is terrific and I would recommend them to anyone!
Service was good .havent had work done yet
This is such a professional facility. Staff work as a team to make everyone feel comfortable. I love coming in for my treatments. Nice to see my fat melt away!!
I absolutely love Premier Laser Spa of Indianapolis! I have only had 4 treatments thus far and have already noticed a major reduction in hair. The staff is very professional and they treat you like a person, not just a number. The building and equipment is up to date and very nice. They take pride in scheduling your appointments around your life and also that they are on time when you do come in for appointments. I have never waited more than a couple minutes and that is very important for my busy schedule. I recommend Premier Laser Spa of Indianapolis to everyone. You will not regret your investment in becoming hair-free. At least go for your free consultation and see what PLSI has to offer for you!
My experience here was absolutely wonderful! Everyone was extremely informative and helpful and answered any questions I had. They always took the time to explain what they were doing and why they were doing it. I was a little hesitant at first, but after the amazing results I can safely say that it was the best decision!
Just beginning my treatments here but so far am more than impressed. The staff is extremely knowledgeable, helpful, and not pushy in regards to trying to upsell a product or treatment. I feel so comfortable here and look forward to future treatments and working with this incredible staff!
Absolute scammers unbelievable
Let me save you the trouble of shopping around for laser hair removal treatments.I spent weeks going to consultations and Premier Laser Spa won in every category. They have the best prices and they are often offering deals (buy two areas get one free etc.) The costumer service is great, they talk you through everything and explain the process. They are open to 7pm some days, and have weekend hours.As for the results I AM LOVING IT! I have had 5 treatments on my face and 3 on everything else and hardly have to shave anymore.
Ive been going here for years because of the quality and great results. Also they have amazing customer service, and are very accommodating.
All the technicians are very friendly and respect your comfort zone no matter what areas you are treating. The facility is clean and bright. I always feel welcome and comfortable. They offer the most treatments per package than any other facility Ive researched.
I am not new to laser hair removal...or lasers at all. I have been using lasers for various reasons for at least 7 years. Premier lasers are a step above all other lasers in effectiveness and comfort. The staff are very helpful, professional and super experienced. I highly recommend this place.
The entire staff is fantastic, but Natasha is outstanding! She is extremely professional, nice and very attentive to my needs and my course of treatments. Her work is excellent!
After hearing the spa advertised on 99.5 FM for the past few months, I decided to go for my free consultation and first treatment last week. The women I interacted with were very friendly and welcoming, especially the manager, Karen. Karen took the time to answer all of my questions & concerns and had a no-pressure attitude. Im not sure how long the deal is running, but this location was offering a buy one treatment package and get two more treatment packages for free! (So, three areas of your body hair-free for the cost of one!) Its a super great deal for anyone who has been thinking about becoming hair-free on a budget. As for the treatment itself, it was quick and really pretty painless. (best described as a VERY slight flick with a rubber band) My tech, Kathleen, made me feel very comfortable with conversation and before I knew it, it was over. Im super excited about my journey to becoming hair-free and I HIGHLY recommend that you stop by for a free consultation to learn how they can help you gain confidence and more time in your day.
The staff at Light Rx are very personable! They make you feel comfortable during treatments. Treatments are quick and convenient for our fast lifestyles! Highly recommend them for future clientsď
Love never having to have to shave. Got in with a Groupon but was so hooked that I bought two other packages. Never go back to shaving. Love a hair free life. I was scared at first but the girls are so awesome and patient with me. I would highly recommend Premier Laser Spa to anyone who wants to try a hair free life.
Company went thru rough patch. Staff attempting to smooth things over. Good product if you only have small amount of definition you’re seeking. Not a quick process. Pricy for results
After my first session I noticed that my hair grew back slower and that some spots are already starting to thin out. The ladies at Premier Laser Spa are very professional and answered all of my questions regarding the process. I felt very comfortable during the session and cant wait until I am completely hair free! I definitely recommend Premier Laser to anyone that is ready to take that step to never shave again!
The treatment is wonderful and relaxing. The technicians are top notch!!! Not only are they knowledgeable, they are friendly, caring, and truely interested in our well being. I recommend them to everyone!
HORRIBLE COMPANY !!!!! I dont even want to give one star.... so all my money has just drained over one text that Light RX Indianapolis location is closing down. The company didnt even have a courtesy to call us ahead of time. When I called the corporate office located in Michigan; they informed me that someone would call me with the amount I will receive for the treatments I have not received. No call as of now and no one is willing to help even at the corporate office. Is there a way we can report this issue somewhere I have lost a lot of money and I am sure there a plenty of people in Indiana might have gone through the same Fraud. Lets work towards resolving this as a group.
If you’re going to write a review then talk about the product not about how the employees are so nice. You can talk about them at the end of the review or how pretty the building is but to tell you the truth it’s not really necessary otherwise.
I went into this process a HUGE skeptic. I was unsure that laser hair removal would work on me and was afraid it was just going to be a giant waste of money and time.The procedure was nearly painless—and super quick! I was in and out in a half hour. After the first procedure, I immediately started seeing results, which just let me know that I had made the right choice in going with Premier Laser Spa.Icing on the cake: All the technicians who work there are registered nurses, so I know Im in good hands.
Ive been so impressed with Premiere Laser Spa of Indianapolis! I used to be really scared about how painful or awkward the whole process might be, but I was so wrong. The people there are so incredibly nice and theyve made me feel so comfortable. Theyre all trained and certified so I also know Im in good hands! I cannot express enough how happy I am that I made the decision to get laser hair removal. Its less painful than waxing, its quick, and I dont ever have to worry about hair growth in that area EVER AGAIN!!!
Everything has been absolutely wonderful about this place, the staff are friendly and professional, and service is fast and efficient, and I just think about the next package I want to get. Definitely recommend if you are tired of shaving/waxing, the results have been amazing. Check them out ASAP!
I love Premier Laser Spa of Indianapolis! Amber is always great to work with and Kat is the best technician ever. I am one of those women that have had to shave my face, neck and upper lip every other day for years. I hated it! Ive always been very self conscious of how my face looked because of this. Ive gotten 5 treatments now and its made such a huge difference. Its totally worth every penny!!! Im so glad that I chose this treatment plan and Premier Laser Spa!!!
I absolutely love light RX. The staff brings so much energy- and you feel so pampered when you go in! I highly, highly recommend going here for any problem you are having. They will adjust to what you need- and gurentee an amazing result.I have always been so nervous to try new things, especially when it deals with my face and body. But now I cant stay away. Light RX will promise to meet your needs- and they sure do! Im serious guys- they are fantastic!
Great experience!!! Consultation was very informative, answered all of my questions and concerns and offered a great deal for additional areas. After only 2 visits, I can really tell a difference in my upper lip. Wish I would have started my treatments sooner!
I came to Premier because I found a Groupon for them. I had little to no background knowledge about laser hair removal, but was quickly educated on the process and equipment Premier uses after I came to my first visit. The facilities are very clean, the people are friendly, and Im in and out quickly. I was pleasantly surprised to see results after my first couple of visits, and feel like it has definitely been worth the money and time.
The people here are great. They really make your hair removal process as painless and comfortable as possible. And I am seeing great results!
Do not recommend at all!!! Im almost done with my treatments and I dont have any kind of results at all. Plus they closed down two of the locations I was going to since they didnt have any business.... wish I would have known and looked at more reviews before I went with themAdded: called and now they dont offer refunds cause they went bankrupt....umm thanks for not notifying your customers. And continue to offer bad service
The staff was always friendly and accommodating. The facility was always clean. The treatments worked very well!!! I would recommend this to anyone:-)
I attended a laser party with a few of my friends and received a free treatment on my lip. At first I didnt want to do it but after the first two weeks I noticed a big difference. The hair was thinner and started falling off. I still wasnt sure and then I noticed that my hair wasnt growing as fast or thick. I have always had really THICK hair and was sometimes hesitant about shaving. Waxing and threading was too painful that I didnt want to bother. I am happy with my first two treatments and I cannot wait until I get more. I recommend this place, great employees and phenomenal service.
My first treatment session went great! I thought having a Brazilian was going to be very awkward. However my technician made it very easy and super comfortable. The people there were all very professional and I was in and out in 30 minutes with having a Brazilian and my underarms done. This place has awesome deals all the time and I would highly recommend it to anyone who wants their hair gone permanently. Its was a little uncomfortable but nothing compared to waxing and in half the time!
When I first arrived at the spa I was greeted by Karen. She is very intellectual and friendly. She answered all my questions. I am in sales myself. She has the same approach as I do. The no pressure approach. I ended up buying a package. I love coming in now and chit chatting with Karen. She is great to talk to! Cathleen, who does my treatment is excellent. She makes me feel so comfortable. She too, is very friendly. And knows her stuff!! I would definitely recommend Premier Laser Spa.But, what makes their spa spectacular is Karen and Cathleen. Thank you, ladies!!
I started my treatments over a year ago and was pleased with the services initially.Monday during my treatment I was burned. The size of the burn is about the size of a nickle. I was given verbal suggestions on products to purchase to treat the areas by the staff. I have purchased the items and the area continues to get worse. I called leaving messages and sending messages and after a couple days received a return call. I still havent spoken with the nurse practitioner, the expert burn nurse.I am totally dismayed by the turn around and the post treatment care after a burn. I can not safely recommend this place for treatment. To start off so well, this is definitely frustrating to end my services on such a hurtful (literally) note.
Light rx is the premier place for all your face and body needs. The staff is friendly and knowledgeable. I have had phenomenal results and would recommend them to anyone.
This review is long overdue. I can agree with others that the staff is friendly, but that is meaningless if you dont get the results they claimed others routinely achieved (and believe you were misled).At age 60 I signed up for the RxLipo (laser) Abdomen 10 treatment package for $350 (which included I think 3 extra treatments, or 13). Next, since I was Highly Motivated to see my stomach get smaller, I agreed to spend an additional $1,500 for two $750 treatments because of the benefits and results I was told (misled) so many other Light Rx patients had (allegedly) achieved.I was not informed that Light Rx is a PAINFUL process (alternating from cold to HOT temperatures). I was also not informed that my results (allegedly) would have been improved had I regularly used saunas (NOT available at Light Rx despite their very high prices).Although I worked out diligently (several times per week), including abdomen exercises, and LOST weight, my 39 waist and 42 stomach did NOT decrease one iota. (The before and after photos verify.) I was told, well if you went to the sauna....if you sweated profusely...if you...However, my net worth decreased $1,500 + $350.After seeing no results after the first $750 treatment (and about 6 or 7 laser treatments), and asking for a $750 refund, I was orally assured that Light Rx patients ROUTINELY saw significant results following their second round of HOT/COLD treatments...and that I needed to complete the second treatment to achieve favorable results. However, that did NOT occur despite my high motivation, regular exercising and weight loss.Furthermore, the HOT/COLD Light Rx treatments are PAINFUL...and I while duping me into not securing my $750 refund, I was MISLED and told that I should expect my body to tolerate the treatments BETTER the second time. That was FALSE. In fact, it was so painful that my jerking body movement caused a Sensor to rip/pull off of my body and had to be held by hand to complete the second treatment. My skin was VERY red for 24-36 hours following the second treatment.Thus, I wasted A LOT of time, driving back and forth about 16 times.Based on the above, I believe the Light Rx treatment to reduce stomach fat in a highly motivated 60 year old man is NOT EFFECTIVE -- and that the nice people MISLED me to believe my results would be similar to others -- likely younger female patients. (Yes, told me what I wanted to hear and then make you sign a form that says they do not guarantee results.)WARNING: Ask for a LIST of the names of all the customers (within the past 6 months) who received the specific treatment you are seeking, and ask them to allow YOU to pick the names of 5 customers to call. (Of course, they might only have a 50% or less (zero?) success rate but will only give you the names of customers with a successful outcome.)When I sought a refund, I was told tough luck. See the disclaimer form.Please be VERY cautious before PRE-paying for their services.
First and foremost, the best part about Premier Laser Spa is the people! Outstanding customer service is very essential to me, no matter what type of business I am at. All of the staff have always been welcoming and professional. My personal technician (which I love that I have been able to see the same person and develop a relationship with her over the time of my treatments) is always friendly and engaging during my visits - making the treatments even more comfortable and pain-less! I would say safety and courtesy are where their focus is always at, which is demonstrated consistently by their routine questioning for concerns and cleanliness of the facility. After only about 4 treatments I am having amazing results - I was extremely excited and pleased after my very first one!If you are seriously considering laser hair removal, please do yourself a favor and go see Karen, Kalee, and Genesis at Premier Laser Spa!
Love the ladies who work here and love the range of services they provide! Definitely recommend LightRx!
I shelled out 2800$ for a package to have my legs, Brazilian, and under arms done. It took them two years worth of treatments to finally go bankrupt and lose their Fort Wayne store. I showed up to my appointment and the facility was gone, no warning, no call to inform me my appointment was not only canceled but that the entire store would be closed. I am waiting now on a refund that I’ll most likely never see and the treatments did NOT work. I still have full hair growth underarms and legs and my Brazilian is patchy. I highly recommend not going to this place. They take advantage of you and offer you nothing in return. If you think a two hour drive is “close” then yea your office is close. I will not be driving four hour a day just to be majorly dissatisfied.
I have had amazing results! I look younger and feel so much better about myself. Great place with great staff.
The staff here is always courteous and friendly. They remember my name and details about me from past conversations.Being a female with unwanted hair has been hard for me for years and years. Its hard having to think about and deal with it so constantly.My first treatment had significant hair loss. I look forward to seeing the full treatment results. If the following treatments are anything like my first I will be nothing short of thrilled
After they closed and reopen, i dont think they have any business. I hate going there,they gave me some free sections, but the sculpsure never worked. I had a deep talk with the manager then u came back the wk after, she doesnt remember me at all. I gave up and i dont even need the free sections anyways cuz it was not working. For spending tat much money, the environments just looks pathetic and cheap.
Paid for laser hair removal and it didn’t work at all. Staff might be nice but this service was the worst investment I have ever made. Fake.
Staff is very friendly, the Warranty was easy to use on my treatment package. Over all great experience!
Natasha did my laser treatment and was very professional and thorough! I will definitely recommend my friends to come here. GREAT staff!!!!!!!!!!!
I was very happy with everyone at the spa. I came in for one service and was so impressed I had more done. I highly recommend Premier Lase Spa.
The ladies were very informative and friendly. The procedure was quick and painless! I would highly recommend Premier Laser Spa!
The staff is friendly and professional and they are great at working around my busy schedule. I am seeing great results.
I went for the first time 3 days ago. One - registered nurses performing the treatments. Two - its a medical facility as opposed to a spa. Three - hygiene and sterile technique are their primary concerns. SOLD!!! They were willing to negotiate on the pricing and even offered 0% payments. Maybe I have a high pain tolerance but the procedure itself was a breeze. They offer a 2-year guarantee which tells me they believe in the work they do. 5 stars and my highest recommendation.