Charles Henderson is a skilled professional. Very likable and knowledgeable. Fixed my wayward Windows 10 dual hard drive computer in a day. Appreciate the availability of computer repair services that dont require downloading remote-access software. With so much hacking and fraud these days, its good to be able to walk into an actual, physical building and talk to an intelligent human being who knows how to get the job done. I would recommend Charles Henderson and Indy-Tech Computer Services to anyone. Thank you, Charles.
Very communicative, very helpful, very professional. Was very knowledgeable, answered all of my questions and gave great information and advice. Did the repair job and gave me the resources to prevent the problem in the future. any time I need computer repairs in the future I am definitely going here.
I would like to state that the owner of this business is a very professional individual.I was having issues with my laptop in that I could not determine why my WiFi was not working. I drilled down as far as I could and still no success. I was nearly committed to the fact that I would have to purchase a new one. Charles had it for about 20 minutes while I was there and he found the problem and fixed it.And for a really reasonable price.Charles also recommended that I bring it back at a convenient time to improve the speed and he would set it back up to be a incredible improvement.I will be taking him up on that.I would recommend his service to everyone needing professional work done.
I could not believe how rude the owner, Charles Henderson, was to me. Day 1 all was well. Instead of getting a computer fixed I decided to go ahead and buy one from him instead. I was up against a deadline and in need. I get home and all of the keys on the keyboard were NOT functioning. (By the way I live on the other side of town) Day 2 I come back polite, he was with a customer, so I asked if I could enter. When I told him the problem he took the laptop and it broke apart literally while in his hand. LITERALLY! He offered to order a new keyboard that would take 2 days to come. I do not have 2 days, I have something that Im working on and needs to get done asap. I asked Mr. Henderson, since you dont do refunds, now what? (BTW he has an exchange policy.) But he wanted me to pay more money for the exchange. We disagreed on how things should be fixed and although I never disrespected him or raised my voice, he told ME, to Get Out That was last week. Here I am a week later and this current laptop,( the one that was exchanged), is barely working. Lesson Learned! I am using this as motivation. I need to come-up like The Jeffersons so that I DONT have to deal with people like Mr. Henderson. I promise myself I am going to do better!
The owner was Very respectful, professional, and kept in contact with me. He was able to give me a quote the same day and fixed it within a week. I was very happy with the service and my computer works great.
I found this place online and once I called, I was greeted in a professional and friendly manner. The repair was carried out quicker than I anticipated and it was done at a very reasonable price. I highly recommend this place to anyone who needs any type of computer repairs and will go there whenever I need another repair done in the future.
Indy Tech provides professional services. They go above and beyond to ensure quality services. Visit them today…. Tell them Caren Stewart LPCS, LAC, LPC Sent you!!!
So far so good. A windows update stopped my computer from booting and theyre working hard to save the day. They got me going again and saved the persona data, but I lost a lot of files. I wish Id been more specific in telling them what to save.
Mr. Henderson was a pleasure to meet! He immediately looked at my laptop and printer, identified the issues with the laptop and printer and proceeded to fix the problems. Awesome service!!!!. And I must say reasonably priced. I will definitely return to Indy-Tech Computer Services for all my computer needs!!!!!!
Got a good laptop at a great price! The owner seemed to be very knowledgeable as well.
Mr. Henderson was awesome, he was kind & polite. I came in to drop off my lab top to see if it can be repaired he looked right into it and took care of the issue right away although it was a couple things that needed repaired he didn’t let that stop him, Thank Indy-Tech....I definitely recommend him
First time I had to use a repair service to fix my computer. I had lost all my documents and the computer wouldnt turn back on. It was about 3 hours and all my documents were back. I strongly recommend this place and if I have a problem again and to go back, this is the place.
Fast and Great overall service!
Charles was able to download the appropriate software as well as get my computer user ready in a matter of 1 hour while the Geek Squad (@ Best Buy) was not able to complete the same task for over a month. Charles is knowledgeable, fast, and courteous. I would highly recommend Indy Tech and will be taking all further IT issues to Indy Tech.
Needed to upgrade my desktop to Windows 10. Found Indy-Tech Computer Services and called to get information on the cost to upgrade and decided to give this business a try. Charles was very helpful and let me know the cost up front. Brought it in and Charles was very professional in getting my desktop upgraded. Charles let me know when it would be ready. Received the phone call that it was ready and I came in and picked it up. Charles showed me what was done. I made it home and reconnected my desktop and everything was working much better. I appreciate the service that was rendered and I would recommend Indy-Tech Computer Services to anyone with computer issues!!! Thank you Charles!!!
I called and got an estimate, very straight to the point. Fixed the problem within an hour of me bringing in my PC. the virus is gone and my computer runs soooo fast. So grateful! He was very nice and professional. Also affordable
Detailed and professional! Best place in the city!!
If you need your computer restored go to Indy-Tech. If you need virus or spyware removal go to Indy-Tech. If you need your computer upgraded go to Indy-Tech. But more importantly if you are tired of paying a high cable bill or being locked into a contract then paying out the nose when the contract is up go to Indy-Tech. I was tired of my cable bill but still wanted affordable cable service so I have been looking at Amazon Firesticks for several months. I came across an ad on OfferUp for a reasonable price and an actual store location. No worrying about someone taking my money and running off with the money and the firestick. I was shown exactly how it works. Thats right a full demonstration of how to navigate through the menu. I had a few problems once I got home but Charles was right there to help me. An unlocked Firestick(at a great price), with a demo and great customer service...now thats a winning combination. Do I recommend Indy-Tech? I sure do! If your looking for some tech help he is VERY knowledgeable so be sure to call or visit for your needs. And if you want to save some money on your cable bill be sure to get one of his NEW IN BOX Firesticks.
Exceptional service and professionalism, Indy-Tech went above and beyond to fix the problems with my computer, I brought in a essentially dead computer and went home with a fully functioning machine all within the space of an afternoon. I would highly recommend this business if you need computer repair or service. If I ever need this type of service again, I wouldn’t go anywhere else.
Cannot praise the customer service here highly enough. The turnaround time for my repair was a bit on the long side, but the repair technician was transparent at every step of the process, and the pricing for everything was thoroughly reasonable. If you get your computer repaired here, youre leaving it in good hands!
I own a business so I need help ASAP! 4 devices total needed service. 1 IPhone, 1 IPad Pro and two HP Laptops. All serviced very quickly. Excellent customer service. The team at Indy tech are very professional and knowledgeable.
Great guy to work with! Charles Henderson is very knowledgeable on all things tech.
Excellent service. Highly recommend
Charles is great to work with. Quality products and excellent service. Honest and dependable.
Very reasonable. My laptop screen was destroyed from impact and I was terrified that I had lost so many memories stored on it since I could not see what was on the screen. He was able to retrieve my memories. This man is patient and very kind!!!! I enjoyed coming today and look forward to future purchases with him. Highly highly recommended. He is truly good at what he does and I am very blessed to have met him. Go check him out. You won’t be disappointed!!!
Charles is very knowledgeable, professional, reasonable, and helpful- exactly what we want to see anywhere. Weve always gotten good results and been pleased.
I had a great experience. My laptop was having a lot of issues I brought it to Indy-tech and i was helped quickly and everything was explained very well. I highly recommend going here.
I brought in my computer 💻 due to it shutting down during a download. It was repaired with the ability of keeping my files and assisting with installing additional apps for free. The pricing was Ok. His speed turnaround time was helpful in completing important tasks. I would use again. Thank you!
I brought my PC here for a diagnosis. I paid the owner $50 hoping I could get a solid answer on what was wrong with it. He held onto it for two days just to recommend I take it to Fry’s. If you’re looking for repairs/diagnosis, save your time and money and go somewhere else.
Just stopped by for help with my PC. He has the best intuition with trouble shooting and saved me a ton of time and money. Go to him first and get an honest man’s perspective with deep knowledge of computers.
Great and knowledgeable experience thanks Indy Tech...
Found him on google. Had an issue with my laptop charging, quickly troubleshooted it turns out it was just the cord attached to the battery! Honest, quick, very nice guy. Highly recommended!
My comp has been acting up, so I finally did something about it. Did a search for comp repair, saw Indy-Tech was nearby and had great reviews, sooooooCharles worked his magic and viola, no more problems! Great guy and great work!This is now my comp shop!Thanks, Charles!
Fantastic turnaround time, very friendly, fair pricing. Very happy with with the entire experience, I would highly recommend to anyone looking for quality service!
100% recommend, all the issues I had with my gaming pc we resolved, even installed my new graphics card for me on sight. Very helpful, made you understand what he was doing to your computer which was big to me. If you need ANYTHING done to your pc come here!
IndyTech replace my laptop keyboard. New one was installed poorly and a 2nd attempt was the same. Our power cord was misplaced and argued that we had given him the wrong one. Eventually found and apologized. Would not recommend.
Went in and had some work done, knows what he is talking about, friendly, nice and reasonable. If I have any more problems this is my spot. Highly recommend. Found him on offerup.
GREAT OVERALL SERVICE!!!!!
Very good
Best place for Kodi entertainment Operating Systems. Theater movies and premium (including PPV/UFC) cable tv programming in your living room. Just need decent internet service and hell set you up. And if he doesnt do it to your satisfaction at first, he will continually strive to meet your needs until there are no other options (speaking of Charles, the owner). He is THE cable-cutter! Free movies; Free TV; Free lots. Enjoy.
Great service, nothing else to be said
The owner is very knowledgeable and friendly
Was very quick about fixing my Lenovo laptop, when it blanked out.
Great place excellent service highly recommend
The guy does nice work