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Tire Discounters
9150 Michigan Rd, Indianapolis, IN 46268, United States
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Tire Discounters

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Ci
Review №1

I received a free oil change coupon when I purchased my card. I didn’t know Tire Discounters picked up my car! It was fantastic. They arrived at 8:30am and my car was back in my garage by noon. Everyone was friendly, responsive and helpful. I got a few extra serviced done and the price was fair too!! I have been loyal to my “other” oil change service for years, but the car pick up and amazing service just switched my loyalties.

Je
Review №2

Every time I come here for tired or brakes or any services, Joel always takes great care of me. The staff is always nice. Store is clean and staff is great. Great prices on tires n all services. I highly recommend this place.

ad
Review №3

The staff were very polite and helpfulYou might want to tell the guys in garage that people can see them. It’s funny that you watch them around your car talking and laughing and not doing anything is really not a good look

Xi
Review №4

I was at the store to have my tire leaking fixed. Eli at Tire Discounters was very helpful. He immediately provided me with options when they found the damage was to bad to be fixed. We also went over pros and cons for each option. Very nice experience

Ca
Review №5

The manager Anthony helped us out and made the process SO simple and easy. He gave us a fair deal on great tires. Highly recommended going here. Usually buying tires for a car is a huge pain but he made the process as painless as possible. Top notch customer service. Great technicians. And quality products. What more can you ask for?!

To
Review №6

I had a great experience at this location! Anthony greeted me at the front desk immediately and with a welcoming smile. He has excellent customer service skills! He explained what came with my purchase, gave me the best price for the tires I needed to be replaced (I had checked 4 other places already). I dropped it off the next day and they had me fixed up in no time. I also had a small piece that was broken on the inside of my door that they fixed and had no idea they could do! I was preparing to look for the next shop to try to get that fixed. It was a pleasant surprise. I looked this company up and discovered they do a wide range of services! I had no idea but I will certainly keep this location in mind for my next car service and will share the word. Excellent experience! Check them out!

Je
Review №7

I did not even need to say anything as I pulled up they noticed I had the flat and began to work on it as soon as I handed over the keys. I was in and out of the store within 30 minutes. Best service ever!!!!! Thanks guys.

Ka
Review №8

Love going here for just about everything I need. All of the guys there have been nothing but kind and courteous every time something goes wrong with my car or even with just the routine maintenance.

Ti
Review №9

These guys are awesome!!! I thought that they were just another tire shop, but I was completely wrong. Tire Discounters not only sale tires, they are a FULL SERVICE shop, they do it all when it comes to your vehicle. Going into the store, I was wondering if they did alignments and Paul informed that they do so much more. These guys were awesome and treated me like I had been a life time customer or like family. 🙂 They were able to give my car a full inspection for free and informed me of the services that they recommend for a great price. Nick was awesome to work with and Tim (the guy who actually did the inspection on my car) did an awesome job and let me know exactly what I needed for my vehicle. These guys are awesome and they just gained a new customer for any future work on my familys vehicles. If you want to be treated like family and fair, then this is the FULL SERVICE shop for you. EXCELLENT customer service!!! Thanks again Nick, Paul and Tim!!! See you next time!!!

N
Review №10

Anthony and team were great to work with. The care and service was great from start to finish. The store was clean and well kept. It was a very customer friendly environment. Anthonys service focused mind set was also shared by Joel and the rest of the team. Great experience overall thanks guys!

Mi
Review №11

Great people. Friendly and efficient. Fixed the slow leak in less than an hour. Much appreciated.

ar
Review №12

I handed these guys the key and they did the rest without any hassles

Er
Review №13

This place is the best!! I love coming here and they have the best customer service which is rare now days! And they are patient 👍🏾 Anthony was really helpful today!!

Am
Review №14

Went in just to have tires inflated. Havent been there for anything before but they were extremely nice and very quick! The manager was there and was awesome, making sure that I was taken care of immediately!

Mi
Review №15

They are the nicest people. So helpful. Will definitely tell my friends and ill be back. Glad they opened up.

Ke
Review №16

Go there great team work. Joel the manager & Less the mechanic are pure gold. 💯

Lu
Review №17

2 hours for an oil change with an appointment is kind of absurd. Customer service is good

Ke
Review №18

Very good service and reasonable prices!!

mi
Review №19

My low tire pressure light came on so I decided to stop in and these gentlemen that work here were amazing and were quick to put air in my tires and we incredibly nice and professional! Outstanding service and when I need a new set of tires I will be back to give them business!!! Thank you!!!

Vi
Review №20

People here were very helpfulness and nice! A great experience I would highly recommend them!

Ka
Review №21

Received excellent, courteous and efficient service. The General Manager, Dustin Sparks, is very professional and trustworthy. I will return here for any future tire needs and highly recommend the store and Dustin.

Pr
Review №22

This was my second time visiting Tire Discounters. Walked in and when I checked in at the counter, I pointed out that I wanted the ‘Full Synthetic Oil Change’ package (which also includes Tire Rotation). I was asked to wait and after the service was done, during the billing time I was told that Tire Rotation wasn’t performed after I asked about it when I didn’t see it on the invoice. I said that Tire Rotation is included in the package and it is clearly mentioned on their service brochure. But their personnel said I should have specifically asked for it. When I asked them to have it done now, they clearly denied to do it and still charged me the full service package price. So I literally paid for a service that they partially denied/failed to perform and moreover had the guts to argue about it. Such a shame that they’re trying to cut corners like this by fooling customers. My experience was a complete disappointment this time. They’ve lost my business.

Gr
Review №23

Joel and the guys took great care of my daughter’s car. Excellent pricing on high quality tires. The services provided were excellent. Attention to detail was evident from the tire installation, 4 wheel alignment, cleanliness of the finished product, etc.Great first time experience dealing with Tire Discounters. I definitely plan to be a loyal customer for all future tire and alignment needs.

Ch
Review №24

Great experience with skip the shop. Made it so easy

Br
Review №25

If I could give 0 stars I would. This company has no respect or consideration for their customers & the service they quote on quote work by. I would Never refer anyone to purchase anything from them. Their Service manager did nothing to resolve my issue. What he suggested is that I pay for a new tire for the Bubble that is in my tire thread. Which anyone with good sense knows that is a defect( structural failure) being I had no hole in the wal of my tire & in not from damage. Especially when I purchased the tires less than a yr.ago. Let me add I did not request or these tires on-line at the time. (The brand I did request was sold to another customer, as to why this poor company upgraded as they call to the Cooper brand. In addition I was provided corporatecontact mgr. Who providedme a free oil change service for my next visit. Same service then said he didnt think the communication I gave him was right & just gave me the oil replacement. ) *As a customer I dont believe this company just gives away free things,clearly). This same man today Not once came to address me, but had time to come outside & speak to customers who came after I arrived. All of his communication was done by he said/he said mode which shows is level of concern & unprofessionalism.

Ja
Review №26

Got an alignment and drives and handles straight as an arrow.

B.
Review №27

I would like to say that toady was My very first visit here at Tire Discounters and I was truly amazed by the customer service. It was A warm, inviting, and welcoming feeling. Mr. John had, who I would like to give A special recognition to, had went above and beyond to help Me with A list of quotes for everything that I needed, that turned out to be completely cheaper, than the place that I had went to before. Mr. John, Mr. Dave, and the the other two guys were able to get Me in A new set of tires in A nice and timely manner. Thank You so much Guys. I truly appreciate everything, and what Im about to say after this, is for the corporate office. I personally do not agree with not being able to tip someone for doing hard labor on My vehicle. When the man told Me that I couldnt tip, I personally felt bad, because I noticed their hard-work. Mr. John was also very informative and needs A raise. Thank You so much everyone and I will definitely be back.

Wi
Review №28

Anthony and the guys put air in my dually truck as I couldnt find anyone available to do so!!! I really appreciate them and they have earned a future customer!

M.
Review №29

Staff is kind and courteous - Shop and wait area is extremely clean and well kept.Price is right - service was great! Will definitely be a repeat customer.

L.
Review №30

Good company nice workers good prices.

Am
Review №31

Very detail oriented, polite, professional. My favorite place to stop for any car needs.

Co
Review №32

DO NOT BRING YOUR VEHICLE HERE! My past experiences at tire discounters have been relatively decent, aside from uncomfortable arguments between staff in the lobby. After my last 2 visits, not only am I no longer comfortable bringing my car here, I feel that it is my obligation to inform others of the subpar service! Most recently, I had called ahead to see if I could bring my car down to get checked out and was told to bring it in that day! Upon arriving, I was told that I would have to schedule an appointment for the following week. Aside from the inconvenience of driving there and back from the opposite side of town for something they should’ve communicated to me over the phone, I was happy to schedule an appointment. After arriving to my scheduled appointment, I waited 45 minutes and they had not even brought my car into the bay. At this point I left, and they said they would call me when they were done. Much like how they forgot to email me an appointment confirmation, they also forgot to call me and let me know my vehicle was ready. I returned to the shop 2 hours later and expressed my concern for not having been called and was told that they attempted to call which is untrue. They proceeded to try and rush me out of the door as I asked simple questions about the service they did and they were not happy to help or communicate at all. Servicing your car here is taking a risk! Not worth it in my opinion, as they seem to be just another shady tire shop with poor customer service skills.

sa
Review №33

Great and fast service very friendly highly recommend

er
Review №34

Took a little while to get in but Anthony did a great job taking care of my tire!🤙

RO
Review №35

Ive always been a Big O customer but I think they may have lost me! I made a tire purchase here a couple months ago. Not only did they match prices but they also picked up my vehicle & dropped it back off! That was ROCKSTAR bcs I didnt have to come sit & wait, I didnt have to worry about childcare & I didnt have to worry about Covid! Also, the staff [Anthony & Seth as well as others] are so friendly & accommodating! I got a oil change today & they saved me again with the pick up on my vehicle! Excellent service!

ch
Review №36

Staff was awesome, had an alignment done after big o messed my pride and joy up. Only complaint I have is I witnessed the tech drive my car as if he was in a drag race. My advice is to advise your mechanics to take care of customers cars as if they were their own.

Gr
Review №37

Excellent experience with replacing a flat tire. Customer service goes a long way and these guys get it!

Ci
Review №38

Super helpful and understanding. Alex went above and beyond to ensure we had a good experience. Fixed issues that whitestown location caused.

Da
Review №39

Great customer service! I had two services completed on my car. During the repairs, things took an unexpected turn. Tire Discounters (Paul) fixed the issue and even exceeded my expectations. I wound up with a fantastic deal and am very pleased. They also drove me several miles to my house/work since repairs took some time. The issue with my steering has been resolved and I have had no problems with it since then. I highly recommend Tire Discounters.

Lo
Review №40

Tire Discounters provides a great customer experience. The staff is friendly and accommodating. I will continue to go here for all future tire and wheel needs. Their service for an alignment, tire rotation, and balance was top notch. You will not be disappointed in this store. Nick and Maria are great managers that take the time to listen and help customers. Thank you Tire Discounters!

El
Review №41

I was just in today when I had a flat and couldn’t remember if I had bought my tires from them or a competitor. Not only did they check out the tire for me, put on a spare and try to find me in their system (I wasn’t), but they found the warranty I had from a competitor in my glove box that I overlooked and directed me to the correct location. I was fully prepared to purchase a tire on the spot and wish I could have given them my business today. I’ll be back for an oil change and look forward to working with this excellent team in the future!

Ma
Review №42

Very Helpful and Great Service!

Cu
Review №43

They guys at this store are all great

Do
Review №44

Okay, Ill admit that Ive gone to Discount Tires for years and they do a good job. But then I had a flat and after calling the two closest Discount Tires, one had a 1.5 hour wait and the other had a 1.25 hour wait. I knew that a Tire Discounters had just opened a few months ago and it was along my route so I stopped in to see if they could help me out. They could and heres a special shout out to Nick Morrison, whos the GM there and provided excellent customer service. They have a super clean waiting room with coffee, water, television, the Indy Star, and magazines, so time flew by and I was done. First class treatment - thanks Nick!

Je
Review №45

Very convenient service.

AJ
Review №46

Nick the store manager came recommended to me by one of my best friends. The customer service level that Nick offered, coupled with his extensive experience, is matchless and nothing short of impressive! I have found a new home for tire, wheel and alignment services!

Bo
Review №47

Great experience at Tire Discounters on N Michigan Road in Indy! Lifetime everything and beating Costco’s price will win my business every time. Nick the GM and Paul the new guy learning the ropes were friendly, welcoming and professional. I gave them a look after my sister shopped around for her new tires and found them to offer the best deal AND service. I will return for oil change and brakes in the future.

Da
Review №48

Really incredible customer service. I stopped in for an estimate and ended up getting all four tires replaced. Entire process, from start to finish, took just over an hour and the price was GREAT! Ill be stopping in next spring to get a few more things done. These folks are the best in the neighborhood if you need to get car repairs completed and a great price.

Ni
Review №49

Came out of work to find one of my tires almost completely flat. Limped around the corner to Tire Discounters for a replacement. Reasonable prices and fast, friendly service. Waiting room is clean and fairly comfortable too, which is nice.

Sh
Review №50

Full Service Shop! No more going to Jiffy Lube for oil then somewhere else for tire rotation....did I mention they have free tire rotations included in the oil change! Will recommend them to family and friends.

Ji
Review №51

The best without a doubt tire shop and car maintenance shop I have ever been in very professional and courteous

Bl
Review №52

I was in and out in less than an hour for an oil change which included a tire rotation and alignment. I dealt with two people there, both were very pleasant. It was also the first very cold day of the year, so people were coming in constantly for air in their tires and the employees were all very gracious. Obviously, they told me I need new tires, but that is what you get when you get an oil change at a tire store, though they did not press the matter by any means. I also had a coupon from their website, but they applied the same discount without me mentioning the coupon which was great. The waiting room was also stocked with water and coffee with a TV. Overall, convenient for a lunch break oil change at a great price.

Ca
Review №53

We were on a road trip and our tire warning light came on. The service was super good and everyone was friendly. They were able to get us in and out super quickly. They did a great job changing our tires and had great prices.10/10!

Ch
Review №54

The price was good for an oil change. Used the valet service which went well until they had forgotten to deliver my car back by the time I was off work, but I will continue to use their services because one mistake does not call for abandoning things.

Ch
Review №55

Amazing from start to finish! Took very good care of us! Very friendly, helpful and professional. Nick was the greatest! Will return for more of our tire needs.

Mi
Review №56

My experience was first rate. All personnel were polite and knowledgeable of product and procedures.I watched the techs in the shop do their thing and they treated my old beater with the same care as a new Cadillac. The shop is so new and clean that you could eat off the floor.These people have really raised the bar to a new level of customer service.

Ch
Review №57

We got quotes from several tire places and Tire Discounters was the best. I ordered the tires on Monday afternoon and they were in on Wednesday morning. They told me it would be an hour and a half and it was exactly that time. The waiting area is clean, tons of seating space with a kid area, and free coffee and water. I would definitely recommend this location.

La
Review №58

The guys at Tire Discounters on Michigan Road always greet you with smiles and a great attitude. They are always there to help and don’t keep you waiting! Thanks Dave for all your help! I look forward to continued business with you all.

Ra
Review №59

I highly recommend this particular location because I trust the manager that works there his name is Nick Morrison. I moved the servicing of my two vehicles from a competitor because of Nick. He’s got great people skills counters and tells it to you straight based on my previous experiences with him.Also I highly recommend the actual store it is very clean and all the folks there are very friendly and seem very knowledgeable. I must agree that TireDiscounters is raising the bar and from what I witnessed they are treating their employees professionally!

Ca
Review №60

I had two new tires recently and a tire repair. Both were very good experiences. I didn’t have to wait very long either. Thank you.

Ar
Review №61

Got my car right in, and very professional.

an
Review №62

Manager Nick and crew do a phenomenal job. Very quick, thorough and efficient. Great work guys. Thank you!

An
Review №63

From the time I called for an appointment, to the time I left, everyone I interacted with was superb. They have decent tire prices, but I was blown away by the customer service. They were up front with what I needed, and even not-needed! It is a ways away from me, but Ill be going back.

Ch
Review №64

The staff is soooooo nice and helpful! I have never been to a more honest and clean auto place before. Highly recommend this location!!! Very satisfied!!!

Ch
Review №65

Everything was great. Shop was new and clean, all employees were very friendly and courteous, and work was completed very quickly. I would highly recommend Tire Discounters.

Br
Review №66

Nick hooked me up with an awesome set of wheels for a great price. He took his time with me helping me pick out wheels that were exactly what I was looking for.

al
Review №67

I really needed car help on a road trip threw indiana they are affordable and Maria sat me down and explained exactly how my car was working. She is a huge life saver!! Saved my trip!

Pe
Review №68

Very prompt & courteous. Listened to my concerns & found an answer.The tires are great & the van actually is smoother than with the other tires.

R
Review №69

Super job! Came in for a oil change and came out with my shirt and wallet still intact! Whew! Great customer interaction! Ill be back.

Ro
Review №70

Very clean, professional and the lobby chairs are comfortable. Quick visit in and out. Add a bench outside and we good lol.

J
Review №71

Love the extended hours (open till 7 PM M-F & 8-5 SatAlso has warm relatively quiet (for a tire place) waiting area with complementary bottle water or brewed coffee

An
Review №72

Weird story.. I actually live 2.5 hours away, but I was in the area for something. Stopped somewhere to eat, came out to a flat tire. I thought I was prepared, I had my tools and jack, had the flat off, but then I realized my spare (mounted to back door) still had an anti theft lug nut on it. I previously had them on all of the wheels, but stopped using them and no longer carried the tool for it, and forgot to take the one off of the spare.Unsure of who to call, I got in touch with this company, they were located just down the road. They sent somebody right over with an extractor and took the lug off. They didn’t even expect payment.Not your normal situation but I’m very grateful.Thank you!

Ja
Review №73

Greeted me as I was walking in! Mike the manager is the man! Treated me fair, all the way to telling me to think about my purchase...no pressure treats you like a friend service! Wlda gave 5 🌟 but no layaway

Ya
Review №74

Great staff and workers

Sc
Review №75

Your people were of great help with help

BA
Review №76

Great customer service!!

Er
Review №77

Anthony was the best!

Ne
Review №78

Nick Morrison was awesome! Excellent service and best prices in town!

Do
Review №79

Poor customer service would not patch tire and wouldnt even air up tire

An
Review №80

Everyone was very informative and helpful. I will definitely be returning.

Pa
Review №81

The facility was awesome and the staff was fast and very friendly!

Al
Review №82

Affordable prices and service was quick. Tire installed in 15 minutes

An
Review №83

Great fast service. Will absolutely use them again.

Al
Review №84

If you treat your car like your baby and look for a place where they take care of you and take care of the needs of your car this is the place you are looking for, friendly and professional treatment where all the employees are certified by the ASE technicians AMD menbers of the AMRA, i assure you that you will be IN good hands, they garantee excelente care and servicio. Nick and Paul thankyou for your hard work and dedication.

ca
Review №85

Fast and convenient. Good service.

Jo
Review №86

Quick with a very good value for oil changes.

D
Review №87

Great professional service...FULL!

Ed
Review №88

Very friendly & helpful, no pressure to up-sell.

P
Review №89

Great new location, fast and awesome customer service we worked with Mike and Nick.

An
Review №90

Great customer service

Ra
Review №91

Didnt have the tires I needed. Had to order. Have to go back.

Ja
Review №92

For a business trying to compete with ALL THE OTHER TIRE shops. 30$ for a tire repair unacceptable!!

Ka
Review №93

They did a good job

Ja
Review №94

Great, quick work.

Mo
Review №95

Great Job!!

Di
Review №96

Great service

Ba
Review №97

Always great service!!!!

Ki
Review №98

Great experience every time! Which is why I keep coming back, also any warranty is worth it here! Great service and very quick, they understand you have a life and do not always have a lot of time!

Yt
Review №99

The best service ! Everything is fine varrato, The boys Nick and Paul, hard workers and the work they do in the cars is excellent I recommend this store to everyone

Information
71 Photos
99 Comments
4.8 Rating
  • Address:9150 Michigan Rd, Indianapolis, IN 46268, United States
  • Site:https://locations.tirediscounters.com/in/indianapolis-9150-michigan-road?utm_source=Google+My+Business&utm_medium=Website+Button&utm_campaign=2019&y_source=1_MTIyOTMyMDYtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 317-664-7474
Categories
  • Tire shop
  • Auto glass shop
  • Auto radiator repair service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Warehouse
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:8am–7pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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