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Steffey Insurance Agency
9100 Keystone Crossing #510, Indianapolis, IN 46240, United States
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Steffey Insurance Agency

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Be
Review №1

First rate! We have dealt with Tom for approximately 10 years. Always helpful and prompt when we needed him. We have our house and both cars insured with him. Even when we needed a recommendation for a contractor, the response was very quick and those he recommended were also first rate. Nice to know Tom will always be there for us. Good people!

Ke
Review №2

I have had nothing but great experience with Steffey Insurance. I have several policies with them and they are always helpful at renewal time and looking for the best deals. WrayDeana responds in a timely manner and is great to work with. If she cannot help there is always someone else who can step in. I would not hesitate to recommend them to anyone for their personal or business insurance needs.

Do
Review №3

I couldnt be happier with the service Ive received at Steffey Insurance. Scott has put the needs of me and my family first and foremost during the few emergencies weve had since coming onboard. His professionalism and willingness to get us taken care of has put us at ease. This has by far been the best insurance experience for both my wife and myself.

Ra
Review №4

I’ve been using this agency for about 5 months now and they are always so great to work with. They get back to me in such a reasonable amount of time. Thomas is who I keep in contact with and he is very helpful and doing ever leave me in the dark. Very quick to respond to emails and phone calls. I would highly recommend this agency because they will help you find the most reasonable insurance for whatever you need.

Br
Review №5

Tom Browning has taken care of our business and personnel insurance for quiet some time. He has never failed us. Everyone at Steffey Insurance has been great to work with.

Sa
Review №6

We are so appreciative to have Tom Browning as our agent. When we first called this company, he scheduled a time to come to our business, and meet with us personally. (We couldnt get our previous provider to do this at all). We knew he saw our business in real time, how we operated, and would base the coverage we needed on all of this. Tom always responds back to any questions we have within minutes.We are very happy with his service, and with this company as well.

Cl
Review №7

Ive always been leery of insurance sales, as it feels like they have an agenda to make as much money as possible, but thats pretty much been my opposite experience working with Steffey. I have had several moves to rentals in different states, adding and dropping auto insurance along with that, and Kaitlin and Steffey have been there to assist me every step of the way. I always feel like she is able to get me the best deal and feel confident in the insurance choices I am making. Wouldnt recommend using anyone else for your insurance needs!

Su
Review №8

Scott has been our agent for several years now. He is always responds quickly to any question we have. I highly recommend Steffey Insurance Agency due to their fair and honest pricing and how helpful they are in a time of need. I have been extremely happy with their kind service!

Pa
Review №9

I love this insurance agency! Scott Dehnke is awesome and took great care of me when I needed to switch due to higher rates at my old company. Everyone I’ve dealt with here is professional, friendly, and very helpful. Can’t recommend them enough!

Ob
Review №10

I’ve worked with Tom Browning at Steffey Insurance for years. He helped me set up my renters insurance for my first apartment, business insurance when my dad and I started our business, homeowners insurance when my wife and I bought our first home, and car insurance for her when she bought her newer safer car to drive our future kids around. I couldn’t imagine reaching out to another agency or agent! Always there to help me with questions and find me the best policies!

Ki
Review №11

Best agent around. Tom has been our agent for several years now for both our personal and business insurance. He is always quick to respond when we contact him and is always willing to run new quotes to make sure we are getting the best deal possible. I highly recommend this company and of course Tom!!

To
Review №12

I have been with Tom Browning at Steffey Insurance for about 15 years.Over the years, I have had to file a claim for roof damage and an accident. Both times, were very easy and Tom helped all the way. Every 3 years, I get quotes from other insurance companies to compare rates. No one has come close. If you are looking for an agent, I highly recommend Tom Browning with Steffey insurance!

Ni
Review №13

Our business has been using Erie Insurance for several years now and we thoroughly enjoy their customer service and professionalism. Tom Browning and WrayDeana Bell make things so easy for us as a business which takes a lot of stress off of our shoulders. They are always quick to respond right away and answer any questions we may have. I would recommend them to anyone for both business or personal insurance.

Jo
Review №14

Tom Browning is the best in the biz. my family and I have used him for well over 10 years for all of our insurance needs. He is communicative, quick to respond and finds us the best rates. Thanks for everything Tom!

Ku
Review №15

Scott Dehnke is the best!!!! His concerns for others well-being is always his top priority. Scott goes above and beyond at all times. He is easy to work with, always responsive and on time. I appreciate Scott and am very thankful he is on my side!

Ch
Review №16

Weve had coverage through the Steffey Agency for years. The few times weve needed to file claims theyve been very helpful in making certain that everything was done properly and that we felt that we had been taken care of.Recently I needed to find out what additional coverage would look like for two new teenage drivers and was given answers VERY quickly.

Ch
Review №17

Wraydena Is amazing. She always makes sure that we have the best coverage possible at the lowest rates and quickly answers any questions we have. I trust her with protecting my family.

Ra
Review №18

I have known Scott on a personal and professional level for several years. He is very professional and honest in helping me find the best life insurance policy to fit my needs. I highly recommend Scott for all of your insurance needs.

Aa
Review №19

Steffey Insurance has been amazing to work with over the last 4 years. Ive been working mostly with WrayDeana Bell the last couple of years and she is always available to help me with all of my business insurance needs. What a great company.

Ro
Review №20

Great customer service. A company that looks out for their customers. Kaitlin is very knowledgeable of their services and very thorough with making the customer understand policy changes, updates, etc.

Sa
Review №21

Scott Dehnke... wouldnt go to another agent. Extremely responsive and provides great insights!

Ve
Review №22

I am so grateful to the Steffey Agency for there quick response to my questions and needs regarding our policies. I wear so many hats these days - it really helps me immensely when they take some of the work off my plate and handle it for me!

Sa
Review №23

I cannot say enough about the service that I receive from them. My contact is WrayDeana and she is the best. Always ready to help and answer any questions. Kudos

Ge
Review №24

I came across this agency when my other insurance company started high jacking my premium for what reasons that did not make any sense to me. It was simply a total rip off. The people at Steffey insurance agency saved me a lot money, 1st on my auto insurance and then on my homeowner policy. Their full year auto policy seems also very convenient to me. I dont have to be reviewing new policy proposal every 6 months.

Gi
Review №25

WrayDeana always goes the extra mile to make sure I understand my coverage and have everything I need for my business. Requests for certificates of insurance are usually done the same day. Shes always pleasant and upbeat - a joy to work with!

Ga
Review №26

I have been a client of Steffey Insurance for approximately 18 years. I have always found this company to be very responsive to my questions, they take the time to help me understand what I need to know. I am a small business owner and real estate investor and landlord. Steffey Insurance works with us for our business liability, Workmens Compensation, auto policies both business and personal, as well as insurance coverage needs for our real estate holdings. I am consistently impressed by how timely and accurate Wray and Elizabeth are, and Travis has a wealth of knowledge and experience. I have recommended this company to others regularly for the past several years. I can honestly say I have never been left disappointed with their service.

Ke
Review №27

WrayDeana has been great to work with. Helping not only with questions I have with the business I manage, but also with the personal side of insurance. She is very responsive to any request and I would recommend anyone to give her a call!

Br
Review №28

I am so happy with the great advise and service provided by the Steffey Insurance Agency. Tom Browning has always looked for ways to save me money while providing great coverage...and he gets back to me fast.

Br
Review №29

Tom and his team helped me find home insurance and car insurance. I was very happy with their professionalism and their responsiveness. They also helped me save some money, which I greatly appreciate.

Br
Review №30

Amber is top notch. Always gets right back to me with answers. She is also great at discussing coverage options with me letting me know what the best coverage is for my needs and circumstances.

J
Review №31

The best insurance agency I have ever dealt with! WrayDeana is awesome!!!! She is super friendly and very knowledgeable!! My wife and I know we are in excellent shape with Steffey!

Br
Review №32

Weve been with Steffey Insurance and Tom Browning for many years. We have our personal insurance as well as our business insurance with them. Theyre always available to answer questions or check quotes to get the best coverage for the best cost. Wouldnt go anywhere else!

Tr
Review №33

Tom Browning has been my agent for several years. Tom is always responsive to any needs I have and looks to help me keep my insurance costs as low as possible. We review and look for better options when possible. Couldn’t ask for more.

Br
Review №34

Scott is a top notch agent! He is professional and is always willing to go the extra mile for his clients.

Ka
Review №35

From helping me find the best auto insurance to walking me through everything there is to know about homeowners insurance as a first time homeowner, I have always had very pleasant experiences working with Tom Browning. He is very knowledgeable and always eager to help.

Ke
Review №36

Ive been with Steffey Insurance since 2001 and have had the pleasure of working with several great people. Most recently Elizabeth and now WrayDeana.I was one of those clients fed up with the rising costs and impersonal service from one of the large providers. Steffey saved me a lot of money immediately by taking the time to find the right fit for my needs. They keep my business because they have never taken it for granted and earn it over and over every year. If you dont consider them the next time youre pricing your insurance needs, youre making a mistake.

Je
Review №37

Scott Dehnkes knowledge and customer experience sets him apart from other insurance firms I have been a customer of. He views your policy as if it was his own and is always there for any questions or concerns at the drop of a hat.

Th
Review №38

I have owned 20+ business in my career. And in all those years, Ive never experienced such amazing, personalized and professional treatment from any other insurance agency nevertheless in any company that I have delfor that matter. Wraydeana, who by the way, I have never had the pleasure to meet in person, goes above and beyond to take care of me and my businesses. She is the true definition of what individualized customer service should be. I have and will always stay with and refer to anyone this company. There are not enough stars to even begin to rate her and the company. She is off the charts..

Ry
Review №39

Tom & WrayDeana are terrific. Their service is impeccable and are quick to respond to requests/questions. Anyone in need of insurance should give Tom a call!

Je
Review №40

Scott Dehnke is a high integrity knowledgeable agent. Extremely thorough, and he ensures you have the right policy for your assets.

Ma
Review №41

We have worked with Steffey for over 5 years and had exceptional service from them. I would highly recommend to anyone seeking commercial insurance.

Br
Review №42

Tom and WrayDeana in the Noblesville office are absolutely the best in the business! Great communication and always timely when answering our needs. Wouldnt use anyone else.

Ch
Review №43

Scott Dehnke has excellent knowledge of insurance products for choosing the best policy based on the clients current and future needs. He took the complexity out of the process and patiently walked through the options in a manner that was easy for me to understand. I highly recommend calling Scott for advice and his recommendation for improving the cost and quality of your insurance coverage

Su
Review №44

Absolutely the best experience weve had when looking for medical supplemental insurance when in a new location. Moving to Indianapolis from Arizona, we were required to change medical plans; a daunting task but Scott Dehnke, Steffey Insurance Agency, made the process easy. He is professional, a good listener, and will provide quick responses to any question as you change from one medical supplement plan to another.BTY, they are a full service agency. Give them a try! You wont be disappointed.

Tr
Review №45

Scott Dehnke was very knowledgeable in finding me the best coverage at the best price. He was patient and prompt with getting my insurance policy sorted out with me. I would recommend using Scott as your insurance agent in the strongest possible terms.

Je
Review №46

The complete experience that you would come to deserve from a company! Wray Deana Bell was the best!!! thanks for the great service!

Er
Review №47

Very knowledgeable and very prompt service! Always helpful. Great agency!

Ca
Review №48

WrayDeana Bell is very responsive, she is fast, efficient, professional and kind. Look forward to many years of wonderful service.

Je
Review №49

WrayDeana Bell is phenomenal/awesome to work with. You will not be disappointed and will leave highly satisfied.

Je
Review №50

We went through a couple insurance agents for our business insurance and repeatedly received subpar service, constantly rising rates, unreturned calls. Then we found Tom Browning and WrayDeana at Steffey. The level of service we receive is far superior to any agent weve had before. Fast responses, great service, friendly office staff, all top notch. The best part is that the cost is lower than most of the previous agents. As long as they are operating, we will never go anywhere else for our business insurance needs. Do yourself a favor and call them today!

Li
Review №51

Tom Browning was very quick to respond and easy going/patient when finding a policy that worked best for my needs.

Br
Review №52

Highly recommend! Always very helpful, friendly and quick to respond to any questions / requests.

Ja
Review №53

Scott Dehnke is the best rep I could ask for! He is always available to answer a question or help with a concern!

Am
Review №54

It is always a great experience working with WrayDeana.She is responsive, personable and overall a wonderful account manager.

Ca
Review №55

Scott helped me a great deal with my insurance needs. I will definitely always use him. And, Id recommend him to anyone. Great service and knowledgeable.

Li
Review №56

WrayDeana Bell is the absolute best. She is so helpful and makes everything so seamless and organized!

Ry
Review №57

Tom Browning is always available when I need him, a quick response to any concerns, and is a true professional

Ro
Review №58

Always looking out for me. Keeps me informed.

Am
Review №59

On top of getting you the best deal they can find while keeping you covered they are easy to work with!

Ro
Review №60

Ive been with Steffey Insurance for many years and Tom has always been right on it. Keep up the great work!

Be
Review №61

Kaitlin and the whole team at Steffey are wonderful to work with. Highly recommend them!

Ro
Review №62

Scott Dehnke is a pro. His explanations of my various options were clear and complete. A thoroughly satisfying experience.

Li
Review №63

I am a very slow, methodical person with lots of questions. Scott was patient and thorough and made me feel comfortable to ask until I understood.

Ch
Review №64

Great experience working with Steffey Insurance. They helped us select the policy that fit our needs and answered any questions we had.

Ch
Review №65

My husband and I have been with Millie since 1984! I deal with this company personally and professional and have always been treated great.

je
Review №66

Would recommend Steffey Insurance to anyone! Not only are they competitively priced but they go the extra mile with customer service. I particularly found them useful as I am a UK citizen and own a company based in Indiana. They walked me through the challenges of getting set up and made it seamless and stress free. What a great team!

Ca
Review №67

Scott Dehnke is always looking out for us! We appreciate him!

Ma
Review №68

Excellent, professional, and fast responses. Great to work with.

An
Review №69

Scott always has my back and is always willing to answer any and all of my questions. Couldn’t ask for any better!

Do
Review №70

Great “small town feel” company with great customer service!

Da
Review №71

Scott is very informative and helpful when I was looking for life insurance

Ni
Review №72

I work for a mortgage lender and, at times, find it a challenge to receive the documentation needed for a file to run through the lending process smoothly. Not only was Elizabeth quick to respond to exactly what I needed, but she went above an beyond in suppling me with information I requested on a whim to help anticipate a need. She was courteous and professional and obviously takes pride in what she does. I deal with many insurance companies in my line of work. I truly look forward to the time our paths cross again! Kudos to you Elizabeth! Whatever theyre paying you, its not enough!

Ly
Review №73

I have had the good fortune to work with Elizabeth Whittemore twice and each time, she made me feel like her most valued client. Five months passed from the first time I needed her assistance and when I called her again, she absolutely remembered me and within seconds had all my information in front of her. In this day and age to find competent, caring people is rare! Elizabeth, I thank you for always taking care of me so professionally. Linda Dotson

Pe
Review №74

Scott Dehnke looks after the customers interests. He is very knowledgeable and responsive. It is a pleasure to work with Scott.

Ya
Review №75

We switched to Aaron and his team over a year ago for most of our insurance needs (business and personal). He offered a lot of great advise on policies and how to best save $. His team is also very helpful and quick to respond when we need something. I highly recommend them!

Ri
Review №76

I have been with a big name insurance company for years. Every few years I get tired of the annual premium increase and shop around - with no luck. When I asked Thomas for a quote he responded quickly with better coverage at lower rates than my current insurer. My follow up questions were answered quickly and professionally. As a result Steffey Insurance has earned my business. I would definitely recommend Thomas Edney at Steffey Insurance Agency.

Ro
Review №77

Working with Steffey Insurance has been a breeze. Thomas is extremely knowledgeable and takes an educational approach to explaining coverage dos and donts. All around great experience.

Ke
Review №78

I have recently switched to Steffey insurance and my insurance agent, Thomas Edney, has been great! I recently moved to Chicago and Thomas helped me pick the right insurance policy at a very competitive rate. The condo buying process can be very stressful, and Thomas made the condo insurance portion of my move very easy. Not only did he help with the price of insurance, but he went above and beyond to help me understand how insurance works with my personal liabilities and the condo itself (something the association should have done but didn’t). In addition, Thomass customer service is excellent!! I would highly recommend giving Thomas a call!

St
Review №79

Thomas at Steffey Insurance Agency was everything I could hope for in an insurance agent - friendly, informed, hardworking and striving to get me the best deal he could. After receiving quotes form various companies, Thomas took the time to review each one with me and educate me on the pros and cons of each policy. He showed me the differences in the quoted policies versus my current insurance and explained why certain increases in coverage could be important to me - all while not being pushy just to sell me a new policy. In the end, Thomas and Steffey Insurance Agency were able to greatly improve my coverage while also saving me money. I can definitely recommend both Thomas and Steffey Insurance!

Wi
Review №80

My experience with Thomas Edney has been excellent. He managed to add some coverage and still lower my bill. What a great feeling saving and getting more coverage.

Bo
Review №81

Great communication on options for insurance!

As
Review №82

I have used the Steffey Insurance Agency for years and I have always had a great experience! My husband and I just purchased life insurance through the agency and worked with Scott. He was very easy to work with and very helpful. I reccomend using Steffey Insurance for all your insurance needs!

Ma
Review №83

As a new homeowner Thomas Edney was very helpful explaining the process and helping to find a good coverage option for my needs.

Ge
Review №84

Ive been working with Aaron and Sharon for my insurance needs for over 10 years. They are easy to work with and responsive and always make sure things are done right. I use them for auto, motorcycle, umbrella and homeowners insurance. Would highly recommend them to anyone!!

Ma
Review №85

I must say Thomas is amazing at listening and finding the best plan that meets all your insurance needs. He’s so personable and explained everything so I could understand “insurance lingo”. I’ve recommended him and will continue to do so! Thank you so much!!

Sa
Review №86

Insurance Agents with ethics and honesty. Thomass quick response time and great service made my experience easy.

Pa
Review №87

Extremely professional, well-trained staff. They represent a variety of carriers to ensure the best coverages at a competitive premium.

Me
Review №88

I just switched all of my policies to Steffey. Thomas has been great to work with. He is very responsive and knowledgeable, despite my rather complicated arrangement with multiple properties in different states. Would recommend!

Ni
Review №89

I work for a lender and Elizabeth Whittemore was fast and efficient in getting the Master Policy back to me for our client. Thank You!

Ky
Review №90

I have recently switched to Steffey insurance and my insurance agent (Thomas Edney) has been great! I recently completed a move from Indianapolis to Cincinnati, OH and Thomas helped us pick the right insurance policy at a very competitive rate. The home buying and selling process can be very stressful, and Thomas made the home insurance portion of our move very easy and stress free. I would highly recommend giving Thomas a call. In addition, Thomass customer service is phenomenal and he truly does care about his clients.

St
Review №91

I highly recommend Steffey Hatoway Insurance to anyone looking for a trustworthy and reliable insurance company. Its team is highly professional, knowledgeable and truly care about providing exceptional customer service. They also take the time to educate you on all your options, so you can make an informed decision.

Li
Review №92

Timely response and very helpful.

Ab
Review №93

My experience with Steffey Insurance has been great thus far. I formerly had my car insurance with AllState only to find out I was paying nearly 2x what I should be. Aaron was very informative and helped me understand all of my options. I ended up switching both my home and auto policies, and I am very satisfied with my decision. Many thanks to the great people at Steffey Insurance!

Je
Review №94

I had a wonderful experience working with the Steffey Hatoway Agency and specifically Aaron Steffey. He and his team made the process simple and streamlined saving me both time and money. I have already recommended their services to several of my own clients and family.

Ca
Review №95

Mike Steffey and Steffey Hatoway are best the nicest, kindest, most proficient insurance company I have ever had. They have not only taken care of my homeowners insurance, but my business insurance, Car insurance and Life insurance policies. When my husband recently passed away unexpectedly, they help me through this process, quickly and efficiently. I cannot say enough kind things about this company. I have worked with Shannon, Valerie, Aaron, Mike and Mike Hatoway, who are true professionals. Thank you from the bottom of my heart.

Ch
Review №96

Ive had the pleasure of working with Steffey Insurance and the Steffey family for several years. They have always provided extremely prompt and professional service - and are very up front about my insurance options. I cant recall an email or phone call that went unanswered for more than an hour on any given business day. Steffey was also very helpful in navigating the complexities of moving 3 times in 3 different states. They always made sure I was covered - and that I had the best price on the market (even if not with them). That says a lot about their integrity. In one location, they were not able to beat the price and they told me that. I will definitely use Steffey for all of my insurance needs and would recommended everyone do the same!

NI
Review №97

I love the people at Steffey! I have gone through them for the past 8 years or so now for all my insurance needs. I highly recommend them to everyone. I work in the apartment industry and have referred them many of my residents and co-workers and family members.

Ja
Review №98

Only 5 stars? I really wish I could give them more! I travelled out to Indiana to help my Aunt sell her home and move to a new one. A part of that whole process was home insurance, and Im so glad I came across Steffy Hatoway. They not only took care of everything for us, the local agent gave us some awesome tips about the neighborhood my Aunt was moving too; best restaurants, cafes, and more! Really glad to have them in my Aunts corner, makes me rest better at night. Thanks again!!

Ry
Review №99

This is a great family owned business that is truly customer centric. My first contact was from Aaron Steffey and hes handled my account perfectly start-to-finish. Ive had to relocate four times in the last ten years and I couldnt see myself working with anyone but Aaron Steffey.

Am
Review №100

Great staff that is always professional and customer service oriented. Travis consistently works to find the best coverage at the best rate. Highly recommend for all insurance needs.

Information
30 Photos
100 Comments
4.8 Rating
  • Address:9100 Keystone Crossing #510, Indianapolis, IN 46240, United States
  • Site:https://steffeyins.com/
  • Phone:+1 317-334-3743
Categories
  • Auto insurance agency
  • Insurance agency
  • Financial consultant
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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