I am from out of town and stopped strictly to utilize the tanning beds. Customer service was great. There were three people behind the counter and they were all friendly and helpful as I had not utilized my black card out of town before. The place looked clean and well kept. My only issue is that I choose a stand up and used bed 4. Nearly half (16) of the bulbs were burnt out and I did not feel as if I got a good tanning session. I barely felt warm. Room was spacious. I dont know about other beds.

I would say this is one of the best place for workout. People who work here are so professional and helpful. They gives you a warm welcome and fond farewell at the time of leaving. Also these guys keeps the gym so clean and hygienic which gives you a feel of comfort while working out. You guys are amazing and keep doing the same.Thank you 😊 ❤️

I took a chance going here today because this location has a few pieces of equipment I like to use that the others dont have. The equipment was all clean and in good repair. All of the employees were nice and smiling. I was really glad that I didnt see any dust on the equipment. Some things I dont like, theres no mirrors in front of the Smith machines, some equipment is a bit dated - but all work and have good pads.

Great, friendly staff and no masks at this location make it my favorite in the area

Love the way this gym is set up to scan in get right to the work out you plan to do. They have the cleanest and have more perks than ever. Good job 👏

I love to work out there it is a great place to be able to work out there 🙂🙂

This Planet Fitness is a pretty good one. Nice and knowledgeable staff, the other people working out dont stare at you, the equipment was all super clean and in good shape. I saw some massage beds and chairs and there was a tanning area too. Might be more that I missed

Think of the “people of Walmart” now imagine them with dumbells and yoga pants, the staff is great except for the red headed manager lady (10lbs of makeup at all times) ….. all in all it’s $10 a month and that’s what u get lol but they have everything you need if u bring the hard work

Third time Ive come by this location and it is closed. Hours of operation is posted on the door and google, yet they are still closed. Paying for a membership and only wasting gas showing up for no explanation as to why they are closed.Youre better off at other kc locations.

I love this gym. I just wish they would go back to 24 hours. Others gyms are open 24 hours in the area. I dont understand. I literally cant use my membership because of my work schedule. I cant make it in to work out with their new schedule so I cant make it in to cancel my membership either. Which apparently you absolutely have to do. Ive been paying for a membership for over a year that I cant use and they wont let me cancel over the phone. I feel like Im being taken advantage of. Go back to 24 hours or let me cancel my membership please!!

I just enjoy coming there I like all of the equipment, it is clean. The employees are always friendl.

Clean gym, friendly staff. Just got a ton of new equipment. Very happy with PF!

Front desk staff is very professional and courteous.Lots of Clean Equipment and plenty of choices for people of all abilities to get a healthy workout in.Prices are very affordable and its a great value for the$$$

I love that the staff are helpful and the fact that it truly is a judgement free zone. The bonus of having the black card membership is being able to use the massage area after a great workout.

The staff is friendly and the environment is peaceful....perfect place to clear your head and work out without judgment

Friendly staff and it is kept clean generally not crowded the times I go .

Convenient, clean, safety protocols followed. I feel comfortable working out.

Everything you need in a gym. Clean,quite, and a friendly knowledgeable staff. Would recommend.

I love this location because of how spacious and clean it is. The staff are so helpful and polite.

I have found it helps with relief of my back pain. The hydro massage and massage chairs are wonderful !!!

You all have internet, why not connect your machines?

My experience has been good. The 30 min express workout is ideal for me. I work at a pace and weight thats suited for my endurance.

Very clean, great tanning beds and massage chairs. Lots of different areas to workout. Good water pressure in showers. Friendly employees. All in all a great gym!

When i first went freddie (pretty sure his name) was great on phone greater in person. And i met with personal trainer adam and he was great too. I didnt feel huge even tho i am there to lose a hundred lbs truly no judgement very professional oh and adams arms r the size of my legs n im a big girl lol

Dividers are now being installed on treadmills and staff members have started going around occassionally making sure noses and mouths are covered by mandatory masks. This helps ease COVID-19 concerns since theres no ventilation. Thank you!Now if we could just limit the traffic or increase spacing in the free weights area :)

Working out here is great, your normal work out. But unfortunately I have had a few experiences with an employee misgendering me or a friend. With this being said it’s just as easy to be accept everyone as it is to not criticize.

Planet fitness is a great place. They keep all their equipment sanitized, I also love their Hydromessage lounges,, they are provided along with tanning beds with the Black Card membership. Check it out!👍

I love that it feels well maintained and clean and the staff is friendly.

First time back after the coronavirus break. Everything nice and clean. Staff friendly. Body hurts.

This club has great equipment and it’s all so clean

They were cleaning and asked me to move so they could clean under the machine I was using. I get they need to clean but the professional thing to do would be to ask if I was almost done with my set or do under another machine until Im done. I just said um ok and just moved to another machine but the guy vacuuming said quite loud with attitude, I will take that as a yes.

I find that there is always room to get around to the different excersize equipment. I really appreciate how comfortable the environment is there!

The place is always clean and the employees are very helpful.

The staff is friendly and very professional. They keep the gym super clean.

Clean place . Great for its price .

Trying something new today get a good workout in do you do the same thing if you do you getting a good workout

PF Independence (Noland/40Hwy) awesome place, clean and friendly staff, I would recommend it.

My first time back since the pandemic began. It was great. Everyone practicing social distancing and lots of cleaning.

Not crowded... Some people more serious about fitness frown on planet fitness... It is catered toward new to fitness clients... However if you are well versed in fitness you should find everything you need here to get fit ... Not a place to prep for strong man... But beach or Hollywood ready... Absolutely

Very clean environment. They are very helpful there in teaching how to use the machines.

Great place to go for a good work out great atmosphere and staff and lord of amenities

I have simply never had a bad experience here.

I like the Noland location overall, even tho some staff members are persistent on downloading the planet fitness app because I dont have my tag which i get but at the same time it is annoying because obviously if I have to check in and I still dont have the app then that should be a hint. As well Im wondering if they are going to change the hours for all locations any time soon. Its kinda frustrating when your personal schedule doesnt really work well with these hours as it is. Not really getting to use the membership to the full potential is kinda upsetting. I totally understand because of the pandemic but at the same time, we are following guidelines and wearing our masks. Then there are other gym alternatives like Genisis Health Club that have 24 hours available during the week that really makes it super tempting to switch memberships. I tried to seek an answer online but no luck.

I went in to sign up for a Black card membership. A young staff member helped me sign up online through my phone and had me sign up for the paid in full. I asked numerous times so I can go to any planet fitness? I am not in this area 100% and need access to at least 2 other clubs in the KC area and was reassured each time that I can go any gym. Needless to say, this is now not the case and when I called to talk to someone, they told me that there is nothing they can do and I will have to wait the 12 months to change my membership. There are definite solutions, but they arent budging. I tried escalating to management and they just kept saying, he will say the same thing. So, now I am stuck with a membership I can only use like 40% of the time, when it is at the fault of the staff that signed me up on the wrong plan. Ridiculous!

Enjoy everything about Planet Fitness and cant beat the price!

So far so good today was my first day, but every one was super supportive!! I am excited to begin my transformation journey with Planet Fitness!!!

This location is the best of all the planet fitnesses in the area

Staff is very helpful and cordial. The family is clean staff is consistently wipe equipment down as well as members.

One of the good fitness clubs this one stays open 24 hours. No need to rush and dont have to worry about the crowd.

Internet is out currently, this gym sees a lot of use and has a lot of damaged equipment and attachments

Terrible customer service. Everyone claims to be a manager that works there. They wouldnt cancel my subscription. And when I tried they would just hang up on me. Would not recommend even to someone I hate

Need to open back up 24/7

Nice, clean, proffessiinal

Excellent staff, clean facility, nice and comfortable atmosphere.

Never complain, fantastic service.

Clean faculty, friendly, knowledgeable staff, and a good location.

Very nice

Amazing staff, my wife and I have been going here for 7 months and whether day or night they great you with a smile. They respond quickly if equipment needs to be attended to and are quick to improve the member experience. Thanks Planet Fit for a job well done.

I enjoy going. I am old and very much over weight and I see people like me there so I dont feel out of place. I never have any problem. The staff is friendly and very helpful on how to use the machines you need for your kind of without.

Great gym! Love the staff. It is always clean and tidy. The black card benefits are worth the extra few bucks. The hydromassage is amazing! If you are looking for a gym that is always open this is the place to go.

Love the place! Very clean & Staff always courteous!

Awesome gym and great staff!

I never went inside but it looks clean and I have seen plenty of people going in and out so that must account for something.

I love this workout at gym!

Always clean.

I was a member for 4yrs,got hit with an annual fee on 8/3/2020 with no notice! my finances were a mess (thanks covid)! Cancelled my membership,called corporate they said its up to the independently owned gym to reimburse me,called Katie (the manager)no help but I got offered two months free if I sign up again and thats supposed to help me how?????

Noland Rd location is good. Staff is always polite. I prefer early morning workouts at this location versus later times

I always have a great time going to the gym. Everyone is so friendly and equipment is easy to use. If anything, my only complaint is the hours. I wish I had a 24-hour Center closer to my house.

The facility is a great place to work out. I am from out of town and I needed a fitness center, close to my lodging. This location suited all my needs. The staff are professional and courteous.

I love being a Planet Fitness member! The Independence Planet Fitness off of Noland is spacious and clean.

The facility is always clean, the staff always friendly and helpful. I never have to wait to use any machines. Its just a good place to go and I never feel any Judgment from anyone when I am in there.

Great environment for working out

Always friendly staff, no matter what time of day I show up at the gym. Great trainer, got me inspired and driven even more about my overall health.Machines are always clean. Massage chairs are great!

Moving to the area and looking for a new gym...and found it! Excellent tour (thanks Dakota) and will be signing up online.

I dont go as much as I should, but you cant really beat the facility for the price. Black membership gets you a free guest any time and the massage beds and chairs. People are well mannered, and the lunk alarms are rarely used. People follow the rules and keep the equipment clean. Lots of TVs, and lots of activity circuits to change things up. Only drawbacks are there are no classes, and they claim not to have any ability to change tvs which makes it stupid annoying when you want to watch a specific KC Chiefs game or sporting KC game if its not on the predetermined 9 channels or whatever. The wifi works most of the time. And as of 8/15 they have brand new treadmills.

Fairly big...decent equipment..very clean

Great staff! Clean gym! Great value!

Why did you get rid of this machine, I can burn 800 calories on this...

The staff is always friendly and cleaning to keep it as safe as possible.

I love the facility and all the perks of being a black card member! The staff is ALWAYS friendly and gives a warm welcome every day, which makes me feel valued. I feel the membership pricing is competitive and fair! Ive only been with PF for 2 weeks, but Ive gone every single day and always cant wait to go back.

Its good

Great Gym! Always Clean with helpful and friendly staff! Love the mix of other people working out, from the fittest to those trying to make dramatic changes in their lives. Love the atmosphere!

Recently reopened but there are still many people there. Should have a smaller capacity.

Nice gym overall kept clean and its open 24 hours or was before coronavirus

Planet Fitness makes my desire to get in better shape very attainable. My membership allows me access to numerous locations; the 24-hr access at some locations is very convenient; the staff have all demonstrated great customer service and friendliness; and you just cant beat the AWESOME.prices and the benefit of bringing a guest!

Always a pleasure

Allways Feel- BETTER AFTER GOING 2 GYM💪💪💪👏👏👏👅👊👊😀!!

I noticed alot of lockers look like people have been trying to get in then. Its sad Im scared to leave my stuff in a locker!

Ive not regretted it one day when I quit my old gym membership and joined planet fitness… the black card membership which allows me to go anywhere in the United States, works very well for me since I do a lot of traveling... never had an issue with anybody or anything... very clean and excellent equipment for my needs…

Great place to workout, at a great price. Love the massage chairs/table and other great amenities. It would be better if they had a track, pool and Hot tubs.

PF Independence is a great facility for anyone who wants to have good workouts with the added bonus of massage and tanning. The front desk staff were friendly and helpful. The hours are great. The price cant be beat.

Great place to get in a workout. Never had a problem. Clean and tidy.

Recently there have been many machines broken for weeks on end. Seems like management is going down hill or something

I recently visited this location and left some concerns when they sent an email for feedback. Not only were almost all of them addressed and fixed, but they purchased new equipment and completely switched up the layout. I’m impressed with whoever runs this facility.. great job! Only issue left is that the staff could be friendlier, but overall it’s a nice facility.

Facility was very nice looking and clean. The lady who signed my daughter up very friendly and knowledgeable. She is very excited to start and for the most part it looks like she was given all necessary info rigjt from start. Will be back with updates

Great to be back. Not crowded right now.

I called to get my membership stop due to in between jobs they told me I had to come in person. So by the time I went to go they told me I had a balance that had to be paid off. Never told me that on the phone. So tried to work something out but she refused to stop my direct payment till paid off. She was kinda rude about it. So I told her when got back on my feet will get it straighten out and then restart it back up. But instead of being a little nicer I was upset and left. She had no heart at all. The gentlemen I spoke to on the phone was better then she was. So instead kept coming out of my account cause it a overdraft. Which now I owe more then it should be. Now I have no idea what I owe before I can go back. They need a better person there to talk to. It be nice to start up again

Cant wait to start working out here okurrtttt

Not a bad location. Machinery seems a little older than some other KC area locations. Still in great condition. The layout here is nice with separate areas for body parts. The black card relaxation area is vert nice. The staff is great and very helpful.

Ive been a patron of PF for over 6 years now and I wouldnt recommend anywhere else, especially for the convenient locations and the price.