They are super friendly and helpful. They get you in and out quickly. Just dont be late for your appointments are they will charge you. They make appointments every 10 minutes so theyre on a tight schedule.

The owner is very knowledgeable about the steps and actions you need to do to use the devices. Very personable and friendly. 1 on 1 help and non judgmental. Kinda of feel like Im getting a good deal under the circumstances.

Terry was polite, very professional and the work was completed ahead of schedule. Great customer service experience!

As a first time customer i was impressed they were well organized, detailed, and perfesional. Very easy to understand! I would most definitely refer other customers!

They were really nice to work with.

If you have an IID installed and you dont even try to start your vehicle, you get a fine from the company. Also, if your battery goes below 9 volts, you get a fine. Not worth it.

Technician was expeditious and really friendly. Hope to never have to use your services again, but if I do I hope this guy is my guy!

Chris always does a great job. And a super fast Im always in and out. Makes this experience so much easier.

Great service and friendly people. Very professional.

Great customer service

Great place, very professional and kid friendly. Got me in early and great conversation while I waited. Wouldnt want to go anywhere else.

Chris was very efficient and professional! Got to my appointment a bit early and he took care of me without hesitation. Also booked my next appointment for me so theres one less thing I have to remember to do!

My experience was exceptional. Chris was very professional and prompt. Smooth sailing. Very pleased.

Very professionals explain everything real good I recommend it 100%

I recommend anybody going through the situation to go with this company, especially the Independence location. Joel made this experience so smooth with his expertise and personality that Im actually kind of sad I wont see him anymore. A lot of people are fake and you can tell, but Joel is 100% genuine everytime! I just got my system removed today and its bitter sweet, because Im going to miss Joel. =(

Chris was fantastic; I was early for my appointment and he got me right in. A painless 10 minute appointment and he made it super comfortable for me to have my child riding with me. Chris even scheduled my next appointment right there for me in the shop. 10/10 would reccomend.

The technician is nice but professional. He is very quick and always ontime

Joel was a professional and just a good guy... He help make a this processes a lot easier. Would recommend this place to anyone who is looking for the Interlock Devices. Joel was helpful during the installation, through the recals and the removal. He went over all info and made it pretty easy to understand. Thanks a lot my friend and I wish you the best......

Ive had an IID installed with a different company before and i am extremely more pleased with Missouri Ignition Interlock. Chris is professional and knowledgeable.

Ive been unfortinate enough to not learn my lesson the first go around and have been through the process of having an IID twice. This was a much better experience going through Missouri Ignition Interlock. Friendly and helpful all the way around. I recommend these guys to help get you through the process and back on the road

Obviously shopping around for an ignition interlock device isnt something that you want to me a regular thing; however, I would highly recommend this company. All of the staffing, including customer service are very easy to deal with, and they help out with those now and then payment arrangements. (seeing as how you are probably broke already from the court fees, lawyers, SR-22, etc. from your DUI). Fast, friendly and ever since Joel has taken over the independence location it increased their rating from me to 5 stars rather than 3 that I would have put with the other associates in the past. Hopefully you will never have to look at reviews for ignition interlocks, but if you do, Missouri Ignition Interlock Devices is a great company to do business with!

Great service. Very smart technician.

Joel was outstanding to deal with. His understanding and curtious manner made an awful situation tolerable. It was always a pleasant experience to come in for downloads and finally Removal! If anyone I know doesnt listen to me and ends up in this situation, I will certainly send them here.

Arriving on my final month I was told that they would charge $86 to uninstall and $3 per day I had the device in my car, I was fine with that until a few days away from having it uninstalled that they were gonna charge me for a full month $86 of having it plus the unistallment fee which is another $86. So they are changing me almost $200 for my final month which is ridiculous, on top of that the lady I talked to on the service line started getting an attitude with me and started trying to talk over me.*update*They called me back and assured me that it wont cost almost $200 to remove, but they were gonna probably rate me each day. I try to have it removed cuz Im now eligible and they making me wait and entire week to have it removed and prorate me for each day I have it. VERY UNHAPPY WITH THEIR SERVICE.*update*TheyAfter complaining ta nd writing a review online they got me taken care of very fast.

I have used this company (twice unfortunately) and both times I had the same experience. The service was simple, friendly, and fast. The device is simple and easy to use, the service is the cheapest around, and the tech at the Independence location has gone out of his way multiple times to answer my questions, get to know me, and give me any help or helpful advice. I’ve been absolutely floored by how easy he has made this whole process. I’m having my device removed today and I would still recommend this location to anyone who needs an interlock device.

Christ is very enjoyable to interact with when I do my download,,,look forward to seeing him monthly

Chris dare does my interlock he is very professional very good service

Chris was amazing! Great customer service and very friendly.

Joel is always on time, even early if you are, pleasant, quick, and professional. I highly recommend for anyone needing an interlock to use this office. Youll be glad you did.

Chris is very professional and made everything easy!! Definitely recommendable!!! :)

After researching the mandatory installation of an ignition interlock device on my 2018 Fusion, and reading the horror stories of the customer dissatisfaction level of the companies available, I found this company was the only one in my area who passed the grade with positive reviews. Contacting someone immediately (who is friendly and eager to help with whatever the issue) is so easy a caveman could do it. I was put in contact with Chelsea, who was not only friendly and eager to help, but very knowledgeable of the process. Same goes for the technician, Joel. Very professional and knowledgeable. Most comforting is the response time and communication within the company. The left hand always knows what the right hand is doing. I have no regrets, and highly recommend Joel in Independence, Mo. Give that man a raise!!!!

Obviously if youre needing these services, you are likely going through a rough time. Kevin and Nick made everything as simple, and as pain free as possible. After reading countless reviews and calling dozens of places for quotes; this was the ONLY company that truly didnt charge you an install fee. They were completely up front about their pricing from beginning to end. My install was free, and after tax, my monthly up-keep was only $81. There is not another company I would recommend for these services, if you want the best pricing, honest service, and a pain free experience.

Joel was fantastic. Always helpful and knowledgeable. I obviously hated having to drive to Independence all the time and do all of the things necessary to get my license back but Joel and company made it bearable! If you live in MO around KC and get yourself in a little trouble... These guys will make it as pain free as possible.

After 2 years, I was finally able to get my device removed today. Im very grateful for how easy they made a pretty difficult & quite frankly, embarrassing situation. I never felt judged & making appointments was easy & I never had to wait beyond my appointment time. Joel is awesome & definitely made a difference. While I hated having to recalibrate every month, Joel was friendly & helpful & made the situation more than bearable. He even went above & beyond today to help me fix an issue with my trunk. It was not convenient to drive to Independence when other interlock places were way closer but Im glad I did for the service I received. Thank you & I hope to never see you again...at least not there. :)

Joel was always pleasant and nice to talk to while dealing with an unforntunate circumstance. Always answered any questions and was very helpful through the process. Would higly recommend.

Flexible appt times, staff has been very accommodating and friendly! No damage on install and was done quickly, confident that removal will be the same! I felt like the training may have been a little redundant, but it was thorough and very clear.

Joel was incredible to work with and his professionalism and friendliness did not go unnoticed. He was personable which made my visits comfortable and stressfree. Thanks for everything!

A+ service. Always has a smile on his face, even on a bad day!

Joel is great. He goes out of his way to make sure you are taken care of. The appointments are quick and painless.

Joel is the best!! He is very personable and does an amazing job! Always on time and gets the job done in no time! I would highly recommend going to Joel! If i could give him more stars i would!

Joel really made a unfortunate situation into a good as your going to get situation. Joel really was professional and was always on time with all his appointments Hopefully i never have to come back and use their services again but if i do or anybody else needs to get a interlock device installed in their cars this is the place to do it.

Joel was a real good guy he made the whole process very easy and did really good work.

Did what I did to get stuff done. Joel is friendly and professional. Speedy in and out service. Selected MO IID because no hidden fees with monthly payment.

Joel was very helpful He used excellent time management skills, he also educated me on they system.About what foods not to eat how to wait for the beep before blowing Joel has wonderful coustomer services and non-judgmental behavior Thanks Joel for your super customer services . Come to Joel if you want EXCELLENT CUSTOMER SERVICE !!!!!!!!!!!! !!!!!!!! .

Chris is very professional, prompt, respectful, and very knowledgeable.

Even though it sucks having these devices on your vehicle, the process of everything was smooth and painless. I only had a few appointments with Joel as the technician, but hats off to that guy for doing everything by himself. Stand up guy, give this guy a raise.

These guys are great. You are in and out in no time. Kevin is a stand up guy. Makes a stressful and difficult situation a pleasant experience with good conversation. I would recommend this place to anybody and thats saying a lot.

I 100% recommend this company! Joel was very helpful. Always professional, very informative and always on time!

I actually switched to this company after having a horrible expierence with Intoxalock. Complete night and day difference! Missouri Ignition Interlocks service has been prompt and friendly from start to finish. My tech, Joel, is super helpful and funny, which has made this whole process much more enjoyable. The fees arent too crazy and the device itself functions much better than intoxalocks.I would definetly recommend to any in need.

Joel is the best! He was very knowledgeable and helpful with any questions. The service was always fast and super friendly.

I went thru alot of tough times this past year, involving my device and also some stuff in my personal life. Joel was exceptional at his job and understanding as a person, making this whole experiance a great one. I would totally recommend Joel and MIID to anyone looking for services. Thanks Joel, you are great at what you do!!!!

Great service! The guy who works here is really awesome. The service is quick and Im able to watch netflix while I waited on my installation as well as the removal.

Joel was a good guy friendly made the experience way better than what it was.

Kevin and Nick are professional and courteous. They always get me in and out on the specified time. They do a great job and are very friendly. Keep up the good work!!!

Even if I don’t enjoy the idea of something like this, the fact that there was a person like Joel working there made the difference. Always reliable and helpful with any questions or issues that arose.

This company has helped create a seamless process with a clear procedure with what I needed to get done. Thanks for making it so easy!

They were kind and polite service was quick and fast no hassle .

The service is fast and friendly. Joel is a great guy and helps you get an appointment at a date and time you can be happy with.

Joel is great to work with. Made the process easy and friendly

Joel provides a top notch service and I would recommend him to anyone needing an interlock device installed in their vehicle.

You have found a diamond int the rough. Joel is awesome, best employee here. He is all that a employer can ask for and many more. If more knew about this pacific location from the satop meetings, more people would choose this place. Joel will get you taken care of even if there are interruptions, he will strive for performance. Thank you for all the instructions and guiandance, it was a learning experinance.Sincerly,Richard Adam Dutcher

Joel was awesome. Always a pro and courteous.

I had a great experience with this company. Joel was always super friendly and helpful.

The person that operates the independence facility is very friendly, seems to know what hes doing and has made this whole experience a little less inconvenient. All around good customer service!

It was a good expierence, Joel is a cool guy to deal with.

Great customer service, downloads are very quick, needed to transfer from basic set to camera, gps set. install was fast and everything was made to be very easy.

The new guy is super polite and friendly. Does a good job.

***update*** Disorganized and always finds ways to upcharge or squeeze more money out of your checking account every month. There is an upcharge if your car has a horn. (major changes are being made and I wanted to point out that customer service provided by the Technician has always been nothing but great. He is always very polite and bust his soul to get everyone taken care of.. It has got to be overwhelming for him almost all the time. The store front appears to be in the process of spiffing the place up. The equipment is still faulty but cant win them al.

Make the best of an unpleasant situation. New installer is a great guy. Remember, its not their fault, you shouldnt take out your frustrations out on others. 😀

Made time for me, after a late appoinment.

Great customer service. Joel is awesome and great at his job.

My son had so many issues with LifeSafer we decided to go here and what a great choice. Super nice guy, great equipment not the cheap cheezy unit the other place had and customer service is EXCELLENT.

These guys ROCK!!!! Kevin and Nick know what theyre doing. They are always helpful, polite and courteous. Kevin has always had an answer. Kevin even gave me a jump start once!!

Friendly, fast, and helpful service. Reasonably priced.

Through a troublesome time, Kevin and Nick made it smooth and easy. Not saying Id go back but, great overall experience.

Joel was the best, made the process super smooth and easy.

Joel made my time coming here as enjoyable as possible. Always in and out in on time.

Justin was knowledgeable

Would not recommend. This company charges for inapplicable charges and does not accept responsibility when their employees mess things up.

I had an unfortunate incident 12yrs ago. That bring said, Joel, at the site and theirncustomer service have been beyond fantastic

Very friendly and helpful. All around good guys

Kevin always goes out of his way to help me out. Thanks for great service!

Cheap, professional and punctual. Made a bad experience not so horrible.

Great customer service. Quick and easy.

Cheapest than most and no hassles

Ignition interlock sucks. But the independence office and customer support has been great with my service.

The guys at independence are very professional and helpful!!

Nice dude

I cant believe that I would say this is a great place but as far as customer service the guys are friendly and helpful Im in a rough spot having to do this but they make it less painful

They are very helpful and make the best of a bad situation.

Fast and friendly people

Fast and friendly service.

Very none personal. But straight and to the point.

Great

Friendly dude runnin this place.

Joel is awesome!

There good

Cheapest in the area.

Fast an easy