Staff are really polite and very kind and friendly. There always right on top of things. Wating area is very nice and clean. Which is nice and comforting Evan though you don’t have to wait long.
I see Wendy at ascend mental health. before coming in to ascend my experience was basically telling a doctor Im depressed and they give me a random prescription and sent me on my way. Wendy took a while with me breaking down exactly what my problems were, where we could make improvements, and helped me find the right combination of medication. Now Im feeling the best I have in years. Definitely recommend to anyone of any age who is struggling.
Wende is such a fantastic and professional provider. I’ve seen a lot of providers who make me feel like our appointment is rushed, and my answers to check boxes are most important. Wende takes the time to hear about my experiences and clearly explains our plan of action. I STRONGLY recommend her for any medication management needs!
The clinic was very professional and tidy during my visits. The staff was very friendly and helpful, they answered any questions and concerns that I had. Kade Anderson was the professional who helped me. He was very calm and had a strong understanding on psychological health. I was prescribed medication very quickly and began feeling better thanks to this medical center
Dr Matt Larsen at Ascend Mental Health and his staff are phenomenal! A couple of my children have needed mental heath expertise for 8+ years now. I’ve felt like my options have been so limited in our area and feel like I’ve needed to just take whatever I could get and deal with it. So when a new option became available when Dr Larsen opened up his outpatient practice I was very hopeful that he would not only be able to meet the mental needs of my kids but be able to help them have positive, uplifting experiences when they went to the Doctor. The office staff has been very attentive to detail and incredibly easy to work with, friendly and fun.After working with several different mental health providers I can truly appreciate how well Dr Larsen connects and communicates with my children. He talks to them and looks at them! He doesn’t instantly turn to me and ask me what I think they need, he talks to THEM. The questions he asks and the way he relates to my kids gives them an instant feeling that they can trust him and confide in him with ease. He is always open to new ideas and avenues of treatment and won’t give up on trying to find the perfect solution for my kids, no matter how long it takes. His brilliance in childhood and adolescent mental health is amazing and our area is so incredibly blessed to have his expertise, friendly and silly personality and his amazing staff available to us all. I recommend his office to everyone I know that may have some of the similar struggles that my family faces. My family is so grateful to have Ascend Mental Health as an option for our mental Heath needs.
The staff is always super friendly and easy to work with. We cant say enough good things about Wende Leavitt, she has made a huge impact on our family in just a few short weeks.
Ascend mental health is a great place and Im so glad they opened. My son and I both actually needed psychiatric care, and its super helpful that we can both go to the same office. Customer service was kind and responds quickly. The provider was also fabulous. My son had never seen a psych provider, but I have so I know the difference. This is an office I would recommend to anyone. I bet theyll fill up their patient roster soon, with what a great office they are. So Id call sooner rather than later.
We are new to Idaho falls and my cousin recommended Dr Larsen and we are so glad to have his good care. He makes us feel comfortable, welcome, and without any shame. He’s easy going and sincerely wants to help.
I took my son, Logan, to see Dr. Larsen last week, after feeling stuck with no progress with his previous doctor. The staff is great, and Dr. Larsen was great with my son. I could tell he cares and really wants to help us figure him out. I have hope for a good outcome.
We are so grateful for Ascend Mental Health! Dr Matt Larsen is inspired in how he discusses issues, connects problems with solutions, and listens with true concern. His office is comfortable and his staff is friendly and helpful. We recommend them highly!
Awesome councilors, gave us exactly what we needed. Very open and very good at listening. It was my first time coming in and I felt so comfortable. They take very good care of their patients and are so kind.
We love Ascend Mental Health Center. Dr. Larsen is so good with kids! He can get almost any child to open up. He helps them feel confident and secure. I highly recommend his clinic and services.
My son was having some personal problems, and someone recommended Ascend Mental Health Center. I was very nervous, because Ive never had to deal with anything like this before, and the only things I know about a psychologist are what Id seen on tv. However, I would like to say it was an amazing experience. When I left not only was I happy, but my son already felt like things were getting better. The lady at the front desk Jenna, made us feel right at home. Dr. Larsen was very up front and honest with us. I felt I should take the time to make sure that people know how amazing this place is. Even the doctors that we were not there to see were still super friendly and made us feel welcome. I give them a 5 because they didnt sugar coat anything. I needed to know what is going on with my son, and what we could do to help him, and they were honest and up front. I would recommend them to anyone who needs help.
Both doctors are really awesome! They are willing to listen to you to try and find what works for you, and they won’t push pills. Both men are highly professional, and even thought they are my Doctors I would consider them to be good friends!
Ascend Mental Health has been such a blessing in my life. Their new office is clean and comfortable . The Receptionist is a gem. And I can tell she really keeps that office on task, as well as the patient. I was wowed that she called me the day before my appt since I made 3 Months prior and if she hadnt of called then I would of missed my appt. Both Drs are fantastic and really listen to you, and genuinely want to help you to balance everything out. Check them out! I promise you wont be disappointed. :)
We love Ascend Mental Health!! We are very grateful for all the Drs and staff, the Drs take the time to listen and answer any questions you may have. The receptionists are kind and caring. Thank you for all that you do!! You all are so amazing!! We love you!!
My daughter and I were impressed with the helpful receptionist who worked to get us scheduled and verified our insurance and cost prior to the visit. PA Kade Anderson spent ample time and listened to our concerns. Top notch experience.
We love ascend mental health and dr Larson!! He is so good with teens and helping parents navigate things we just don’t understand.Their staff is very friendly, caring and helpful as well.
Kade and Dr Matt are great. I was able to get in and resolve some issues quickly. Mental health is important and if your struggling, do yourself a favor and make an appointment.
Ascend Mental Health has been a savior for our family! Dr. Matt is so wonderful with our son and makes him feel very comfortable. The office staff is also very friendly. I wont go anywhere else!!!
This place is great. Everyone is nice. 10/10 will come again, granted I have an appointment but even if I didnt I would still come back.
This is a great office. They are very professional and I felt my needs were listened to and addressed. Highly recommend!
They listen and have real conversations about what you need. They give you options available, go through the benefits and risks of each option and help you make the right decision. Everyone in the office is very friendly. When you call the office, they are ready to help.
Dr Matt Larsen is awesome. He has been working with my 14 year old son and he has been really helpful!
Everyone was super friendly and very knowledgeable in their respective areas
Both Dr Larsen and Kade Anderson are absolutely phenomenal. My family sees both and I’m so impressed with them. Idaho Falls finally has a child Psychiatrist that isn’t crazy or weird.
Ascend is so great! Kade was so great with us and made us feel so confident in our decision to come there and helped us so much!
A friendly and very comfortable atmosphere. The staff members are all so friendly.
Kade Anderson is knowledgeable & thoughtful, takes time to really understand you.
Ascend has been my favorite place in town! They go the extra mile and always treat their patients with respect! 10/10
A great office with helful staff and caring providers, easy 5 stars!
Professional, understanding, effective
We are so glad we found Ascend Mental Health Center. Dr. Larsen is wonderful. And the office ladies took great care of us and made us feel very comfortable.