The employees were so professional and friendly. They gave such great service. Ill be going back fory next visit and everything I need for my Nissan.
Very good customer service. Quickly figured out and took care of a long standing issues that the Nissan dealership I used to go never could. Will definitely go back.
Nissan service is easy to set up appointments with; online or over the phone. The service manager goes the extra mile and anticipates what will be needed. The facility is clean. My car is always taken care of, and I leave feeling like it’s in optimal condition. I highly recommend them!
They are always very professional and always greet me with a smile. I look forward to going to get my oil changed. If I need anything changed like a filter, they bring it to me and show me and allow me to decide if I want them to change it or not. I appreciate that a great deal. Thank you so much to the entire team.
These guys are usually pretty good about things. The customer service staff is always very friendly when we bring the cars in (we service 4 through them). They have been helpful and are very clear about what is happening with the vehicles and what might need to be changed or tuned-up. They bring out the filters and such to show the issues. I appreciate the service we have been getting there over the last 7 years. The last two visits weve asked for the car wash, which use to include a quick vacuum of the front seat area. The last two visits though they did not vacuum and the car wash was something I would expect from my children. There were spots everywhere, and during this last visit even a dirty hand print left from the mechanic on the trunk area. Im not sure if this is a temporary thing, with new employees or what, but I havent been really impressed as of late.I give it 4 stars still because overall I think they are a good shop and the guys who meet you at the door are great.
I will say the guys here are hands down amazing. I had a great experience with this being my second time at the dealership.
Great customer service by a professional team. Thank you Ozzy for coordinating a great service department.
Service advisor was very helpful and respectful. Enjoyed working with him.
Quick service. Friendly staff. Great experience.
My wife and I live in Shelley and we broke down in IF because our Sentra wouldn’t start, apparently there was a recall on the starter mechanism. Of course it was 5:45pm when everything is closing for the day, so I quickly called Ron Sayer Nissan and luckily they were still there and they helped us out by reminding me about the roadside assistance warranty for a tow. We got it towed to them just in time and they had a loaner car ready for us when we got there. They really took great care of us in our time of need. Over the years we have leased 5 different Nissan vehicles from them and we will continue to do so. I highly recommend them for any service that they provide. They go the extra mile for their customers. I can’t say enough about how great of a dealership they are. They get 5 stars from us!!
Great customer service and quick turnaround. Everything you can ask for. 100% recommended.
Treated promptly. Services rendered in a timely manner! Very good. I would highly recommend!
They installed a hitch on my vehicle. They did the job quickly and it looks great. They even washed my car! I would totally recommend.
My father started bringing his rig in twenty years ago. They are great!
They checked things that hasn’t been checked or changed in years or if ever! First time there, I was so impressed! I am glad I had received a complimentary oil change and multi-point inspection. Found out the back brakes were dangerously worn down. Also, asked if I received the recall and I hadn’t. Made an appointment to get that all taken care of. I am planning on going there for all my services on my vehicle from now on! Thanks Ron Sayer Nissan.
I only have Ron Sayer Nissan service my Titan and they do a great job and provide excellent service
I especially liked the gentleman who checked me in and out again. He is very personable and delightful to talk to.
My service writer was very helpful and informative. He instilled confidence in me on using dealerships for maintenance. Very straight forward and honest. Thanks!
I had an oil change from Ron Sayer Nissan. I had them change my oil like I have for the last 6 years. I dont live in Idaho Falls I live in Pocatello so its a bit of a drive but since my warranty was with them I had to get the oil change with them that and Im not a fan of thePocatello Nissan dealership. After the usually wait and got my car paid for it and drove home after driving about 60 after the oil change and having a weird smell of oil or gas during the drive I get a call from my in-laws saying that they think my car is leaking something sure enough when I open the hood the left the oil cap off and oil went everywhere. Brought my vehicle back to the dealership. They immediately tried to give me a free oil change for the mistake l. And Cleaned the oil up I was there for 5-10 min when they pulled my vehicle and said we cleaned the mess up and I didnt even get an apology from them first off 2nd there was oil covered finger print on my entire hood and in the inside of the hood its was such a half done job looked rushed so I told him to get it cleaned better. Not only that but I required them to get this on paper of this incident in case I have any issues with my engine in the future. And get me a refund instead of a free oil change on this because an oil change in the future for to happen again is not an option in my book. After finally waiting I had my car clean at last. When it came to getting a refund on this the guy wanted to just give me a partial refund and penny pinch on me after not only did they only do a half done work but also I had to drive 45 back to Idaho twice and waste my gas and time and money to get this done that should have been done the first time. Finally after arguing he gave me my money back. And ending giving me the free oil change anyway I dont think I will ever use it after this. But the worst experience Ive ever had at dealership ever!!! Still frustrated and still have not gotten my refund to my card yet hope to get it soon but we will see.
Friendly customer service. They did my car service quickly so I was & and out fast.
Very disappointed my AC went out in July it took three weeks to get an appointment to even get the car looked at and then they didnt have the part in stock they have to order it so now I have to wait another three weeks with no air conditioning never buy a Nissan again
Had a really great experience. Went in for a standard oils change/multi-point inspection and the mechanic changed out a couple filters that were looking really bad. I had no idea about them and I am really pleased that they’re replaced.
Did great and very friendly.
Great people! Great service!
Every thing went fine
Great service! Went above and beyond!
Quick oil change! Definitely recommend to anyone who owns a Nissan
Good, fast service and great customer relations from Ozzie
I appreciated the frankness regarding my battery and other possible reasons for intermittent car starting and not starting
Great people to work with in service department!
Excellent service, always courteous and professional.
Outstanding customer service support!
I arrived late one Saturday afternoon - after the service center had closed - in desperate need of a new battery terminal that I was unable to find at other auto parts stores in the area. My existing terminal was so corroded it had to be held on by a hose clamp on my way to the dealership. The Service Manager, Andrew, was most accommodating and not only sold me the part, but came out into the parking lot to clean the existing corrosion from everything, install the new terminal and send me on my way. I am most appreciative to Andrew for his help!
Good Guys. :-)
Quick and professional. Great job.
This Walmart sucks. The one on Utah is much better. I did in-store pick-up and the Ammon store is still in the Dark Ages.
They worked hard with Nissan to get a repair paid for that was a week out of the factory warranty!
Really great service!!
Friendly, on time and great service!
Prompt friendly service
Very kind and timely
Great service and people!
Very professional, on time and great customer service
Excellent customer service
Friendly and precise
Excellent Service
Ozzy is the best!
They know their products. Great service.
Great service!
Good service.
Smiles and friendliness......
Quick and friendly
Fast and checked over vehicle and let me know issues that needed attention.