Took my son here for the first time. It was very busy. Seems like a lot of repeat customers. The stylist did a good job but I didnt feel he was focused on my kid. He kept checking his phone and went to another customer in the middle of my kids haircut. I dont know if he was treating him this way bc of his age or this is the norm. I didnt see any other stylist in their phones.
Scheduled an appointment for the $27 haircut. Asked Valentin for a DARK Caesar at a 1.5 length (Low cut at wave length, even all over). He didnt listen AT ALL. I left with a bald fade. Hair hasnt been this low in years & he charged me $35 for it. Never going back to him
This was one of the best haircuts I’ve had and everyone’s also friendly. Would highly recommend.
My son got a fade cut here last week and its the worst haircut of his life. They shaved the whole bottom and sides and left the hair on top longer. Looks like a bowl was put on his head and they shaved what was outside of the bowl. Absolutely no fade
Liz Low Fuego Lopez is the best barber Ive ever had.Her service is unparalleled.
I got my hair cut twice by the owner. He charged me two different prices for a haircut that took 20 minutes or less. It was a normal taper haircut. My second haircut cost me 55 dollars in total!! Seriously ridiculous. That is DOUBLE the cost of what a haircut normally costs me including tip. Im VERY disappointed.
Theyre great and they actually.know how to do a FADE! They dont do buzz cuts here and call them a fade. 🤣Theyre efficient, fast, and on-point for getting folks in and out.
Called ahead and was able to go for a walk-in. Very pleased with the haircut, as well as the friendliness of the staff. Excellent experience over all, and I plan to return. Have known the owner/Francisco for a while now- nothing but respect for his business and attention to customer service..
They said it was a 30 minute wait so I waited an hour and then just left after being passed up after I told them. They had some kids show on the whole time so I had to listen to basically the baby sharks song the whole time. Don’t waste your time like I did.
My best haircut yet here in Huntsville. Go see Elvin, he does it right!
I made an appointment via Schedulicity for a cleanup cut ($27) with Miss DeDe, but upon entering I had to wait 20 minutes even though I was on time—sure, no biggie. But I was paired with Liz Lopez who wasn’t transparent with me at all. She upcharged me for a “ Mr. GQ with Shave” ($35) even though I did not receive a shave. She asked me where I was from, so I said Huntsville and then she had the audacity to ask “no, really where is your family from?” (I am a POC). Overall very disappointed with the service provided and the fact no one apparently checks the schedule in the morning
Always a great experience. Talented stylists and very friendly.
I went to this location, tried to get a haircut, only one person in the shop, no clients, I asked if he was busy, his demeanor was not welcoming and he told me he needs to check his schedule first but was playing a game on his phone. He was not busy at all. Just plain lazy and didnt want to do a haircut. First impression, the way you carry yourself speaks a thousand words. I dont want a free haircut, or discount, I dont want to come back and catch the same guy again. To all you construction worker, dont pick this place. If you value respect then dont.
Went in as a walk in and needed a cut. Fade literally took an hour to do... not that big a deal wasn’t in a rush but it looks absolutely terrible, lines everywhere around my head. I get it everyone has to start somewhere but can we please have someone teaching them how to cut a fade. If I could add pictures I would as proof of how terrible it looks.
I just moved to Alabama from New York City and you know how that goes when you move to a new place and you need that clean cut but you have multiple barbershops and you are hoping you pick the right one, well I did pick the right one when I went to Fade Factory in Huntsville and also without an appointment and Francisco went above and beyond to fit me in his schedule and laced me up with an amazing haircut and now he will be my permanent barber. The ladies and gents at the Fade Factory are world class professionals and I recommend anybody looking for a new place to get a haircut.
After trying several different barbershop finally found a place where Im happy with the cuts that miss DeDe have provided my boys with. Thank you so much.
Super skilled with the clippers plus very diverse don’t matter black, white, Spanish or middle eastern they can cut your hair with skills
Absolutely loved my hair cut! I will be going back regularly. Shout out to Miss DeDe!
The Best Barbershop In The City Of Huntsville Francisco Get Me Right Every Time
Not impressed had high hopes for this place. Owner professional, barber not too welcoming. Additionally, I signed up for the veterans haircut and got a normal haircut, or at least not the additional services. When I asked the barber to fix something, it seemed to bother him. This happens in barber shops and not everyone has a good day, but when you pay $30 for a cut you expect more.
Owner is very professional and I respect his response and business enough to give it a 5/5 star, however the barber is still a 0/5.Scheduled an appointment for a “Premium Cut” as listed on their website with Joey. Came in and was told they dont do that anymore (even though it’s still on their website). Okay cool, whatever. I ask for a low skin fade and definitely didn’t get a low skin fade, he left an inch of hair on both sides. I also asked beforehand if he could blend the top of my hair into the sides but the skin fade was so high it wasnt blended and was too late at that point. Then at the end he says that all of his customers are surprised by how fast he cuts hair (which I think he thinks thats a good thing). He literally spent 10 minutes aggressively cutting my hair. Cutting hair is not something you would wanted rushed. My haircut looks alright but the delivery and getting the haircut I asked for is a straight 0/5 stars. Will not be going back, the other barbers delivery and techniques looked amazing though, just wish I got a different barber.
Called and had an appointment at 6pm drove from scottsboro walked in at 5:40 waited till 6:45, mid way though the wait one of the barbers came up and told me the person cutting my hair would get me next right after she is finished with the hair cut she was doing well after she was done she started on someone else and then all the barbers still seemed pretty busy and just walked out Would not recommend.
Dede does a great job each time
No sense of cleanliness or safety as far as any COVID-19 guidelines go. Employees were not wearing masks properly or at all. The clippers and shears were covered in other clients’ hair. My haircut was meh.
Great place with great staff. Will go back!
Hubby and I go together and we find we get a lot of value for our buck, they take their time and skilled at what they do. Love that we can go and he gets what he needs done, a haircut and beard trim and Im able to get the desired look as well. Its hard to find people that know how to blend short hair well.
( jan 2 at whitesburg location) Called to see if I needed appt, was told no so we took my son. Two people working never once cleaned up after haircuts nor cleaned chairs as each new person got into chair for haircut. The hair was everywhere on floor and they were more concerned with watching black panther than doing their job. Lack of professionalism made us walk out. We knew we’d have to wait without appt but the dirty floors and chairs with cov19 cases made us leave. The website lured us in but quality of staff was an issue for us. Since the hair was never swept after each haircut was complete, the hair on floor was everywhere, even in waiting area. Disappointed in cleanliness and professionalism. Obviously they have enough clientele that doesn’t care about those things as they were not motivated to move with a purpose to get waiting clients taken care of. The guy working was more concerned with getting a pants order complete than clients waiting for a haircut. No sanitizing chairs upon clients leaving their booth area. Very lax environment, what a Shame as their website promises more.
Valentino always does an awesome job. Have never had anything but a great experience. Definitely recommend.
Went in with high hopes. The barber that cut me was on his phone the whole time he was cutting me. It felt like i was getting punched in the head with the clippers his hand was so heavy. I asked for only a haircut and he started cutting my beard. Had to shave it all off when i got home. Still got charged for it. Maybe if he got off his phone an paid attention he would of just gave me a haircut. Also asked for a hard part and showed him where my old one was. Well he made his own in a different spot so i had a jacked up part.
Expensive and no communication within employees
Yesterday was my first time at Fade Factory Huntsville location, and it was a GREAT experience. Called before I went in and they thankfully had an opening and when I showed up, front desk set me up with Miss Dee. I showed her the picture of what I wanted and she went to work. I have been looking for a great place to do fade designs and I will definitely be going back! Miss Dee was phenomenal I would highly recommend!!!!
**Update, the location in Madison is the one that provided the horrible haircut. The Whitesburg location fixed it and did an excellent job**My son went for a haircut on 5/20/20 and was told he needed an appointment now due to Covid 19. Which is understandable. What is not understandable is after saying this and my son not wanting to come back a barber agrees to cut his hair but only cuts half of it, yet charges full price. This is horrible business. If you are able to cut half a head you can complete the job. But then to charge full price is beyond ridiculous. You have a choice to either do a full and complete job or refuse service unless he returns. I informed him he never should have agreed to pay for a job that wasnt complete. He is young and still learning but has received a valuable lesson. However as a business this was unacceptable to me
The music has to change with kids in here very disappointed in that everything else is great
Very pleased with this professional and clean barbershop! Francisco and his staff are extremely friendly and polite. Loved the my sons new look! Francisco is great with kids and very thorough with discussing what look you are trying to achieve. Definitely check this spot out! I wish Id known about this spot years ago!! Very reasonable pricing.
Francisco did an amazing job on my 4 year old sons hair cut! Graham also was amazing shaping up my mans hair and beard. The place is great! So clean and professional.We were walk ins on a Friday afternoon and they got us in pretty quick!This place is great and will be our regular go to spot! They also have an esthetician for the moms who wanna get a facial!!!
Great haircuts by experienced employees. Excellent customer service!
Hands down best barbers in the area. Shop is clean, newly remodeled, and has an inviting and comfortable atmosphere. Tons of TVs on, a couple of Xbox systems to play if you have to wait. 100% recommend these guys.
Was a walk in near mid-day. Was helped quickly by Didi, who looked at the picture I had saved. We went over some of the details of the haircut before she began. It was professional and comfortable, and she was fine both with silence or talking. I do plan on going again to try and maintain my haircut.
Best haircut ever! Francisco is awesome! Highly recommended and glad I made an appointment. Will absolutely be coming back.
Walked in and had someone greet me immediately, everyone was smiling, socializing, and the shop was very clean which made it a great atmosphere. Sat down with Fransisco and got cut, styled, and beard cleanup, I was out in no time. I will absolutely be back in a few weeks and glad there is a great place doing their thing so close!
Simple skin fade line up and part (15min) 25$And not to mention a Two arch part turned into bald spot. No precision. I asked if I need to brush hair out for them to make part said no and now there’s a bald patch!!!!Done by shop lead chair!
Great place with real professionals that know how to cut all types of hair. Being multiracial I’ve found out the hard way that great clips and super cuts just don’t know how to handle my hair texture. Definitely the place you should check out!
Absolutely a tremendous Barbershop. Franscico is a true master of his trade. He is also a great human being. Always an enjoyable experience. Hair is cut to perfection and the conversation is always up beat. The facility is top notch and clean.
Very professional. Ive been a customer for about 5 years.
The shop is very clean and has a great environment. I get my haircut with the shop owner Francisco and he’s always accommodating and can give a fresh, clean cut. You can conveniently book online as well. Definitely recommend this barbershop!
Great place to get a haircut! But the reason why I gave them a 1 Star is because they say they honor military discounts but still charge full price. It’s a shame cause I really thought this was gonna be my new place but I guess I’ll go back to Greasy Hands.
Just wanted to say thanks a lot to Elvin for honestly doing a great job on cutting my hair and my beard. You were very professional and precise. My hair isn’t exactly easy to work with but you handled it well. I will be coming back for sure and thanks again!
Marquise and Tony gave my kids the best haircuts they have ever gotten. They are truly talented and experts in their craft. The shop is clean, spacious, and comfortable. We will be back! Thanks, guys!
The best barbershop in the Huntsville/Madison area, not only are the barbers top notch, but the atmosphere is classy and upscale. The entire team is very professional, as soon as you walk in the door, you feel welcome. The barbers are all masters of their craft, and I can attest to that, as I’ve been a customer of The Fade Factory for a few years now, and a customer of The Fade Factory’s owner (Francisco) for going on 7 to 8 years. I get my haircut weekly, and I’ve never been disappointed. In addition to receiving a fresh haircut, you can also check out MarQuerita for one of her top-notch facials; she also gives free skin care consultations.If you have an important event, job interview, you’re going out of town, attending a wedding, whatever the occasion, I recommend this barbershop, they will hook you up, and have you “ready for the weekend.” But don’t just take my word for it, go try them out for yourself, and become a member of The Fade Factory family.
This barber shop has wonderful and experienced staff! They take walk-ins and helped me out when my plans fell through. Francisco has a successful studio and DeDe did a tremendous job getting my hair the way I wanted it. Definitely coming back and referring anyone I can to try this place out for the perfect fade. Thank you folks at The Fade Factory for taking me in.
I did a walk in for my 5yr old, the atmosphere was very nice, the shop was clean and the staff was friendly. Let me say as a single mother of a boy it has been a task finding a barber, one that has patience and experience. I was completely satisfied, Francisco cut my sons hair and he was very patient quick and efficient. I am beyond pleased with the service and will definitely be returning. If you have not already check it out.
Customer service and care were not sacrificed opening another location. Always a welcome when entering the door.Great fresh look. Very clean and precise. Gaming system for the kids and kid at heart.Its been great to see this business not only grow but flourish in the last 2 years. Some people reach for the skies, everyone at the FF is looking back at the stars.
Classiest barber shop youll ever go to! Do not hesitate! The location is stellar and the service you will receive is second to none. These dudes know hair and people will notice! Wonderful staff and kid friendly. Online booking is SUPER convenient. Make this your new go-to place!!
A great and laid back place to enjoy yourself while getting a cut!! Ms. DeDe did a amazing job on the style I wanted!! Make sure you go see her and the rest of the crew, they will make sure youre straight and happy hands down!
Awesome experience at the location off Whitesburg & Airport Rd. The new shop is huge! It also convenient for folks that work at the arsenal! I been getting haircuts with SCO the Barber since I moved to Huntsville a year ago and by far he is the best. If you want a quality haircut with great service and an awesome staff, the Fade Factory is the place for you! They have two locations which is convenient for folks in Huntsville and Madison! Give them a try, you won’t be disappointed!
I’ve never walked into a more professional environment that creates a welcoming experience. This barbershop is one of a kind and barbers are extremely passionate!I’d highly recommend this spot if you’re looking for all aspects of a great haircut and great customer service!Oh and I forgot to mention it’s extremely “CLEAN.”
My barber was warm and inviting while also being very professional, a combination hard to pull off. He cut my hair quickly and carefully and was very concerned with my satisfaction. The haircut was $25, which is $3 below the national average of $28 for a mans haircut. Overall, an amazing experience. Try them out!
Best Place in north Alabama to get a haircut. Michael absolutely kills it every time! If you need something simple or a new style they got you covered. Only place I trust to keep me looking good.
As always a wonderful cut and experience. Always leave feeling refreshed and looking good too. Wonderful people and a friendly, open atmosphere. Thanks Graham, youre the best
Great atmosphere. The customer service was amazing and my barber was great. Got my beard cut and took a friend with me and got him the best cut hes ever had. Will be going back soon!
I love this place!! Francisco is by far the most professional barber I’ve ever had. I arrived a few minutes early but was taken immediately. Then I was given one of the cleanest cuts ever. These guys are the real deal. Very satisfied
I usually dont write reviews but this barber shop was very deserving of one. I visited the shop at its Whitesburg location on 12/18/2019 around 2 oclock. I came as a walk-in and all of the barbers were eager to offer their services. I asked for a dark wave length temp fade with my side burns remaining thick. Miss DeDe did a great job with the cut and I will definitely be back. The staff was also very helpful providing Miss DeDe with tips on how to make the cut better. The shop was nicely decorated and clean as well, the barbers were also very professional.
The staff is like family and they really work hard to give you a great experience. Graham is the lady that cut my hair and she is amazing... I already made another appointment.
This barbershop sets the standards for all surrounding shops. Specializing in all hair textures this shop is top notch! The hot towel shave is calming & relaxing . Good Conversation between me and my is stress relieving and makes my day. On top of all that I don’t break the bank all that for the low price of 30$ which leaves me room to tip my barber well. I really look forward to getting my hair cut Thanks Fade Factory !
This new Whitesburg location is in an excellent spot. It is hands down the standard for being professional, family friendly, and diverse. Very spacious and comfortable sitting area also. If you’re looking for a barbershop, look no farther!
The Fade Factory is hands down the best barber shop in Huntsville AL! The staff is always professional and courteous. They make you feel welcome and ensure that you leave looking better than when you walked in. I highly recommend The Fade Factory to all my friends and family. Stop by and check them out. Im confident you will feel the same way that I do.
I walked in right about the time my appt was scheduled for and I was greeted right away and I didnt wait to get my haircut. My appt started right on time. The haircut is one of the best haircuts Ive ever had. Theres plenty of tvs to if you have kids with you and a large open shop as well. Very professional and good staff. Ill definitely be back for my next cut. And Id recommend anyone to give this place a try. They have a location in Huntsville and Madison. You wont be disappointed.
Not even from this area, but I needed a haircut. Found the Fade Factory, took a chance, & so glad I did!! Clean place, great attitudes, & GREAT barber skills! I definitely walked out of there as a happy customer!
Great service!
I had an appointment with MarQuerita and the skincare experience from beginning to end was excellent. Her knowledge of her craft is extensive and impressive. She takes her time and explains each step of the process, all while creating an environment of complete relaxation. Not only is she knowledgeable and professional, but also very friendly. She worked wonders on my skin. I definitely will be seeing her again.
Moved to Huntsville a couple weeks ago and I needed a new barber shop. Without knowing the area very much I decided to try these guys out! The greet you at the door and welcome you in. Makes you feel welcomed and comfortable for first timers! Definitely gonna keep coming back to Tony!
Great new barbershop! Come see Sco for all your hair needs! Beat barber in Huntsville! Great customer service every single time! Always greeted as soon as you enter. If you don’t have an appointment then they will fit you in with someone! Come check them out! You will not be disappointed!
I have been taking my sons to the Fade Factory since we arrived to Huntsville 2 years ago and I wouldnt take them anywhere else. As a mother of 3 boys, I needed a barbershop that was comfortable and pleasant. Fade Factory has shown out by exceeding my expectations with their professionalism, exceptional service and extremely clean facility. Im even more excited that a second location has opened for those times I need to run my kids to an appointment from the Arsenal. My boys having a great barbershop is one less thing this busy momma has to worry about.:) #peaceofmind
Great spot! Very professional and friendly staff. Good overall vibe in this establishment. Francisco hooked me up with exactly what I wanted. Will def be back!
Great service and amazing quality every time me and my boys go. Francisco Lazo is hands down the best barber in Huntsville/Madison! I would recommend him with no hesitation and feel comfortable knowing you will get a great cut and have an amazing experience and no doubt come back again!
Of all the barbershops Ive been to, Fade Factory is my favorite. Francisco is the best barber Ive ever had. His crew is always professional and the shop is always clean. Love that he opened a second location in South Huntsville (5000 Whitesburg Drive - corner of Whitesburg and Airport) because its so close to the Arsenal and my house!
I got my haircut and the man who cut my hair did not fade me good at all. The haircut was bad especially for the price, I payed 30 dollars and this haircut was not worth it at all.
Everyone in there does a super good job. Very close attention to detail and they take their time. Definitely left there feeling good. Highly recommend.
I had an appointment today (noon), and instead of taking my appointment, Michael started a client. I was there prior to my time and waited patiently until he was finished with current client. He finished about 5 minutes after 12. He immediately took another client instead of his 12 appointment. At 1210 he said he was running late. Starting a client in place of an appointment is not running late. Its disrespectful and rude. Why take appointments if youre not going to honor them. Total let down. On a side note, the receptionist was too busy talking with friends about nose piercings and other things to even greet/check me in. Bad customer service and lack of professionalism.
They dont call themselves the Fade Factory for nothing. Service is excellent, shop is clean, and prices are good.
Tony gave my son the best haircut he’s ever had. He was very patient and created the exact haircut I wanted. Definitely will be back on a bi weekly basis thanks again Tony
Beautiful new facility we are always pleased with their work and will come back!
I have visited both of The Fade Factory’s and have been treated great every time. I went to this location and was greeted as soon as I walked in. This location is in a great spot with great vibes! I would highly recommend visiting!
Graham was professional and if she doesn’t kill with the smile then cut will bring back definitely.
Great place to come get a haircut!
Best in the business! Clean, professional, and always the best quality hair cuts! Would recommended to anyone to go try them at least once. You won’t be disappointed!
Found my new barber shop! Excellent
The second location is amazing! The Fade Factory has definitely made a leap forward with the second location. Customer service, and the quality of the services offered are still 1st class. Cuts, beard treatments, and skin care services all available on site. Conveniently located right outside Redstone Arsenal on Whitesburg. Online booking is available for the professional on the move. 30 minutes in and out max! Grisom HS, Hampton Cove, Jones Valley, Owens Crossroads, South Huntsville go see them. You wont be disappointed!
This is by far one of the best barbershops in the Huntsville area! The barbers and staff are very knowledgeable and professional. There’s even an esthetician on staff who gives great facials and tips on keeping your skin healthy and vibrant! This is a must visit location!!
Best place for haircut! Thanks Liz!!!!
Great service and hair care provided everytime we book. Always welcoming and good time to regroup share some laughs all while getting the service you need. Family friendly and fast service.
Amazing place!! Super friendly staff!! You can tell tell care about their customers! You’re NOT just a number at The Fade Factory!! Give them visit and get faded like I did!! Amazing work!!
My husband gets his hair cut here and it looks AMAZING everytime! Francisco is a hair magician!!! This is by far the best barber shop in town! You won’t regret it!
Great environment, great prices for the services offered! Definitely recommend.
My son and I will not go anywhere else!!! The new location on Whitesburg has a nice atmosphere and is kid friendly. This location raised the bar high for barber shops, the fact that I can set an appt, get in, get out and get on with my day is wonderful.
Sco, Tony, and Mike have been cutting my hair since I’ve been in Huntsville and I’ve never been disappointed. The vine is always warm, the shop is always clean and the new shop is off the chain. Very professional, but embracing - THIS is how the barbershop experience should be 💈 💯
Tony Davis is worth the money! My favorite barber! Top quality looks!