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State Farm Bradley Hamner
11310-C Memorial Pkwy SW, Huntsville, AL 35803, United States
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State Farm Bradley Hamner

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Mi
Review №1

Ive been using the Hamner Agency since I returned to Alabama in 2017. I continue to be extremely pleased with the service they provide and the attention given to my account. Sam helped me save money without leaving my unprotected for my personal accounts - which also help to serve my business. I cannot recommend this group enough.

Ty
Review №2

Taylor got my documents sent over quickly. She was prompt and very friendly.

Le
Review №3

Spoke with Taylor and she was MORE than helpful in answering some questions I had, not to mention she was very outgoing and sweet which made me feel comfortable in asking what I needed to ask. Gave wonderful information and now I feel more knowledgeable about choosing my insurance, she needs a raise hands down! Super great customer service!

An
Review №4

Taylor Ellis customer service is outstanding and very professional. She was very informative on all my needs and helped me save a huge amount of money! See her for all your insurance needs, she will not disappoint you.

Ro
Review №5

Bradley, Brittany and team do the best job out of all local agents. Quick responses during an accident, prompt followup of processing claims and looking into questions you might have at anytime. Dont hesitate to use use them as your local Huntsville team!

Ke
Review №6

Taylor is nice and helpful. Thank you.

st
Review №7

Taylor was very helpful and professional. Very easy to work with. Really appreciate her wonderful customer service!

Lu
Review №8

I have always received great service from State Farm. Recently ran into an issue with one of my policies and Sam helped me to get it resolved, she kept me updated on the progress and followed up all the way to resolution. Highly recommended to work with State Farm: Bradly Hammer

Li
Review №9

The representative I spoke to, Taylor, was very kind. Phone call was short and sweet!

Li
Review №10

Bradley Hamner State Farm office is always helpful, professional, and quick to respond. I have been with State Farm since 1993 because I trust them.

Am
Review №11

Taylor was nice. Got insurance cards to me quickly. Good service.

Ro
Review №12

Always excellent, quick service and smooth to work with. Highly recommend.

Bl
Review №13

My experience with Chase was great. He was very professional, patient, and confident. I know I want someone who believes in what they do and who they are! Mr. Hall has a very bright future if he treats every interaction like the one I had with him!

Mi
Review №14

These guys handle everything from my personal insurance to my business insurance. Bradley Hamner agency is my favorite, hands down the best insurance company around!!!

Ta
Review №15

Taylor was the best! Got my insurance costs reduced to half of what I was paying!

Co
Review №16

Bradley Hamner and his team are taking outstanding care of my insurance needs. They offer exceptional customer service and I highly recommend Bradleys agency for your insurance and financial services!

Su
Review №17

Great office. Taylor is always such a joy to speak with. I love the office employees and how willing to help they are whenever I call!

Je
Review №18

Fast and Friendly! Always willing to help!

Be
Review №19

Chase Hall was very intentional and informative with giving me all the information I needed. Thank you for the help.

Br
Review №20

The Hamner agency is very professional! I spoke with Mr. Hall earlier. Of great assistance.

Me
Review №21

I needed something in a pinch. I was able to call the office and Taylor got it to me quite quickly. Great office.

Ka
Review №22

I called the office with some question. Everything was answered. Also Taylor was so helpful! Great experience!

wi
Review №23

Yall always do a great job, and are super helpful! Just now April 3 Taylor Ellis helped me in a tough time. Give that woman a raise and keep up the good work!

jo
Review №24

Excellent service! I have never had a bad experience with this office. The staff is always so friendly and they take care of whatever it is that I may need right away.

De
Review №25

Would nit recommend this agent.

Ch
Review №26

AWESOME customer service! called Taylor for a quote and she got it to me quickly. Always nice and friendly. Highly recommended!

Ti
Review №27

Called about getting a Utility Bond secured and Brittany was nearly instantaneous in getting me the information necessary for me to save thousands of dollars in money that will just sit in a Huntsville Utilities account. This particular State Farm Agent has always been extremely quick and efficient at handling even some complicated work for me. People like Brittany make outstanding service the norm for this State Farm Agent.

He
Review №28

I have to say, I called them in a pinch and needed information nearly immediately and they were so happy to help me. They had the info that I needed within 30 minutes, emailed to my phone and faxed to my fax machine. I also had a claim not too long ago, and they also handled that, top shelf . Taylor, the receptionist is a gem, Not only was she very personable, and respectful, but very very nice and so happy to help. I got to say dealing with this particular State Farm, Bradley Hamner, was delightful, and you know how Insurance can be!

Li
Review №29

Taylor Ellis was very helpful this morning. Bought a new vehicle and she got my insurance changed over quickly.

Da
Review №30

My experience with Bradley Hamner was a positive one. Excellent, competent, and friendly staff gathered all my information and provided me quotes in a timely manner. The staff even provided several insurance coverage options to choose from. When it came time to make payment for the insurance the Bradley Hamner agency provided me with plenty of time to switch over to them from my previous provider. This allowed me time to move funds from one agency to another without having to make up the difference out of my personal accounts. I also found that State Farm offered the most competitive rates for the coverage provided.

Na
Review №31

Taylor is always quick and pleasant

Ka
Review №32

Taylor got me hooked up with new insurance for my car in just a few hours! Now Im ready to roll!! Ive been a customer of this State Farm agency for 10 years now, and have always loved the quality customer service they provide. Thanks!

Ha
Review №33

I called with a few questions I had. Taylor was very helpful. She was happy to help and very kind to me even though I had many questions! I LOVED the service I received here.

Sa
Review №34

Spoke with Taylor, she was very professional and informative. Great customer service!

Jo
Review №35

Needed something quick. Staff got it for me. Great service. Thanks guys!

Da
Review №36

Taylor was very helpful and and got me my temporary insurance cards super fast!!! Great office. They are all a pleasure to work with.

De
Review №37

My wife and I have been clients of Bradley Hamner for several years. Bradley and his entire staff are always very professional, quick to respond to questions or changes, and very helpful. One thing that is a hallmark of Bradleys agency is you can feel a smile coming through the phone when you talk with Bradley and his staff. Keep up great work folks!!! Very thankful to be a State Farm customer!

Ti
Review №38

Everyone in this office is so wonderful! Taylor is always so informative and helpful every time I call. Thank you so much for great service Bradley Hamner office!!

Co
Review №39

Taylor is very polite and always right to help..Love coming into the office So Friendly ❣

Ki
Review №40

Taylor was very professional and helped me with everything. Great rep!

Ka
Review №41

Jade thank you for giving me the best experience while i was there ! You made me feel welcomed and confident I would be taken care of having insurance through y’all!

Br
Review №42

Cassie and Lauren are wonderful. Cassie has helped me on more than one occasion and has been very patient and helpful with me when I have been difficult (because of circumstances, not my attitude- like accidentally wasted her time over a loan application). Cassie is extremely helpful and will make your day easier. I cannot more highly recommend this agency or Cassie. State Farms are always excellent wherever you are, but these ladies make Bradley Hamner and his agency look very, very good! Highly recommend this agency!

Ti
Review №43

The Post Office was holding wet and torn mail for me that included a State Farm Insurance bill for my wife’s car. They didn’t get the mail to me until Over a week after the bill was due. I called Taylor at the Hamner State Farm office and she had me taken care of in less than 4 minutes! She was very courteous and understood of my dilemma.

Ni
Review №44

We recently moved to Huntsville and had a State Farm agent in our previous state. We initially decided that we would try Allstate here but they did not start coverage on our vehicles on the date they were suppose to and we had a couple other issues right off the bat so I went running back to State Farm! Christina went above and beyond getting coverage on our house and vehicles immediately. Lauren has been taking care of us ever since and it is such a pleasure seeing her every month that I actually look forward to making my insurance payment!! Who can say that? Love the service in this office! Thanks Lauren and Christina!!!!

Ma
Review №45

Taylor was very professional and helpful while talking to me!

Ta
Review №46

What can I say? I was so shocked and overjoyed when I got in touch with my agent regarding my Uninsured Motorist Coverage. There had been a clerical error in the policy which I discovered when I paid off my current vehicle and changed the policy again. I spoke with one of the agents, Brittany Gregory; who, though being new to the company and I believe the industry, took the initiative to research my account, contact the underwriters and effected a refund to me all within a few hours! I am now blessed with a $665 refund that I will receive in a couple more days! It was like a mini lottery win or a savings account that I didnt even know I had. The experience was hassle free and Brittany was polite, considerate, very upbeat and the timing couldnt have been better for me. I have never been so pleased or impressed with any other insurance company and I will be a State Farm member for life. Thank you Brittany and State Farm!

Do
Review №47

Customer service leaves something to be desired

As
Review №48

I was happy to speak with Chase today!

Ke
Review №49

Awesome customer service with a positive attitude. I needed proof of insurance in a hurry and Taylor helped me without hesitation.

Aa
Review №50

Quick and professional service

Ge
Review №51

My husband and I made an appointment to see Bradley Hamner with State Farm Insurance. He is easy to talk to and came up with great ways to save us money on our insurance needs. He made sure that we thoroughly understood the differences in several types of insurance they offer. Bradley & his staff give great customer service. I would highly recommend Bradley Hamner for all your insurance needs.

Ca
Review №52

I just left Bradley Hamner’s office and had another wonderful experience. I went in to get insurance on my new car and Christina Lynch went above and beyond to make sure I was fully covered at the best price. She also helped my save money on my new vehicle loan by refinancing it through State Farm Bank and I got free gap insurance! She was able to get the gap insurance I paid for at the dealership refunded back to me!

Br
Review №53

I needed help understanding something on my insurance. I called the office and talked to Taylor and she was very helpful.

Da
Review №54

I have always used State Farm and have had several different agents over the years. Service has always been a good experience. Due to last agent retiring we transferred to Bradley Hamner. Great staff, very helpful and easy to work with. Great experience !

Sa
Review №55

I love the service I receive from this location. It doesnt matter if Im paying a bill or checking on claims the same great service always applies. If you are looking for a good place to take care of your insurance needs in South Huntsville this is the place!

Ge
Review №56

Emily was very helpful and informative. She guided me through the process with ease and made me feel very comfortable. Definitely recommend !!!!

Am
Review №57

Lauren Blackmon and Christina Lynch are phenomenal!! Hard working and dedicated are just two words to describe their level of customer service. They greet with smiles, and always go the extra mile!!! keep up the good work ladies!!

Wi
Review №58

I spoke with a very friendly and nice lady by the name of Emily this morning. She was very knowledgeable and was able to answer all of my questions. Excellent customer service.

Ma
Review №59

Over 20 yrs w Bradley Hamner and going strong. Loyalty pays off and that is why our family has grown with them

Te
Review №60

Love the staff. They went out of their way to show me how I could lower my rate. I am saving over $200 month compared to other qoutes received.So happy I went with them.

Ma
Review №61

Just wanted to say how helpful Cassie Robinson has been for us. She is really pleasant and veryknowledgeable. Really enjoyed working with her!

Ro
Review №62

I have used Bradley Hamner for my insurance needs for several years. They have always been knowledgeable and very helpful. Based on my experiences, I can recommend them for your auto and home insurance needs.

Ke
Review №63

Bradley has been my agent for several years, and he and his staff work hard to make it easy for me to do business with them. They are responsive and take care of the details that make my life easier!

ch
Review №64

Wonderful people there. Always real friendly. Ive had insurance threw them for over 2 years and never any problems plus they got great rates

sa
Review №65

Bradley Hamner State Farm is amazing. Emily was very well mannered and satisfied all my needs! I love how informative she was when asking about life insurance.

Da
Review №66

I Have used Bradley Hamner State Farm for many years. I am a business owner and insure a large number of vehicles as well as other things. The last few years some of my employees have had a few accidents. Bradley Hamner State Farm and State Farm the parent company have made those accidents like they never even happened. It was painless. 5 star service is what you can expect from them.

ma
Review №67

Brittany was fantastic and able to answer my questions.

MI
Review №68

I am deeply disappointed with Lauren, the most. My fiance and I had been paying around $180 for a 2004 suburban and a 2016 kia forte. We then bought an 88 jeep and paid 6 months in advance for it so our regular bill would not increase. While there, they talked us in to signing up for the drive safe plan and a life insurance policy. After making the initial payment on the life insurance, which we were told would be around $60 a month, the first bill after that was $165. When I asked why that much had been taken out of our account, they said he had lied about smoking. I informed her that he doesnt smoke, but he does dip. They did ask if he used tobacco, which he said yes, and I have the paperwork to prove it, but its still OUR fault. Then, we start getting bills for the jeep that started in July. The 6 months we paid in advance covered it until September, so we shouldnt have had to make another payment on that until October. Then we ended up trading the jeep for a car for our 16 year old at the beginning of august. It was a used car and we only wanted liability coverage. Was told it would be around $35 a month. Well, surprise!!!! Our September bill for just the 3 cars was $314!!!!! Every month since March our bill keeps increasing every month for one reason or another. It didnt matter that we paid in advance, or dropped the life insurance or that we told them we only wanted liability on the 3rd car. But then, I go into the office to find out why and the women admit that it was their fault concerning the life insurance and that they put full coverage when thats not what we said, but their mistakes are coming out of my pocket, not theirs and there is nothing THEY can do to get my money back. That day, Lauren wrote and signed a letter stating that they would not take the $314 out of my account on September 5th, suspended the recurring payment(which was another reason our bill went up, because SOME ONE, no one will say who, took us off that too) and she would call me when everything was fixed and give me the new amount. Well, I get an email from Megan, stating that they were going to drop me if they didnt get a payment. So, I call Lauren and surprise again, she didnt know any changes has been made because it still showed $314 to her, but now she sees that it will be $240 today and then $233 a month after.... who are they kidding????? I have asked to speak with Bradley numerous times, but he is always out of the office. I used to be with Joe Demos, not sure why it changed, but for over 10 years I had never had a problem and this one doesnt stop being a problem..... Ill be surprised if this actually posts

Le
Review №69

They treat you good.

To
Review №70

Bradley is a fantastic agent and his team members are all incredibly helpful. Highly recommend the Hamner Agency for anyone looking for an insurance agent.

Me
Review №71

Taylor was very helpful and wasnt sure about my problem, so instead of her bluffing thru an answer, she asked to call me back after she finds the correct answer!!! I like people who can admit that they are not know it alls!!!!

Re
Review №72

Bradley and his team are fantastic! Cassie is my girl, and is so personable! She and the entire team always make sure Im taken care of! I have been with State Farm since I started driving, and it doesnt get any better. Thank you Team!

Ke
Review №73

Absolutely wonderful. Cassie Robinson makes everything simple and stress free. Exactly how it should be.

Br
Review №74

Bradley And Emily made my transition to StateFarm flawless and painless. Courteous staff and knowledgeable staff.

Bl
Review №75

Emily Owens made my experience very welcoming. She was not only very knowledgeable about any questions I had, but she provided a very welcoming atmosphere.

Ra
Review №76

Emily Owens thank you so much for your help! I really felt like a valued customer

Be
Review №77

Bradley has been my agent since he open on south parkway.I have always had great customer service with the entire staff.

Br
Review №78

Always a wonderful experience here! Everyone is always so polite and helpful

So
Review №79

Very helpful agents at Bradley Hammer Agency. Answered my question throughly !

Ja
Review №80

Wonderful service and knowledgeable staff!

fl
Review №81

Lauren Blackmon was soo rude over the phone I switched to allstate. That frustrating woman wouldnt let me get a word out and kept talking over me

16
Review №82

Awesome service! Like a good neighbor Bradley is there!

Jo
Review №83

Superior serviceLowest cost to valueStaff is extremely helpful=Bradley Hamner State FarmBradleys office took care of my needs and saved me money around the holidays!Thanks Bradley!

Wr
Review №84

Very helpful!!! Lauren and Cassie were super sweet

Je
Review №85

Great staff, very friendly!

Information
62 Photos
85 Comments
4.8 Rating
  • Address:11310-C Memorial Pkwy SW, Huntsville, AL 35803, United States
  • Site:https://bradleyhamner.com/
  • Phone:+1 256-489-1818
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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