After sales person made a mistake on my policy I was informed 45 days later of a policy change. I called obviously upset, I asked to speak to a manager . She was supposed to call me back and never did I called every week for 4 weeks and no one would take my call or call me back. Then I finally get a call on week 4 from Ross, very unprofessional ! Tells me to hold in the middle of our phone call so he can place his food order telling me he is a very busy man. Maybe Allstate is a good insurance provider but I do not recommend Ross Brewer as your agent !

Local team serves the area well

Friendly & fast clean great place of business that sees to your needs and explains whole process of policy my experience with was quick and painless and absolutely stress free Marcia Lucas I highly recommend

I have been an Allstate customer for over 15 years, and my family has recently transferred from our longtime Georgia agent to Ross Brewers office in Huntsville. The staff at his office made our transfer an experience to remember. Everyone there are the most courteous, professional and knowledgeable staff I have ever had the pleasure of dealing with! Thanks Ross, my family is IN GOOD HANDS!!