Everyone who I have spoken to in Rics office is so nice and helpful. But honestly I cant say enough good things about Sue Shafer who works for Ric. She is Amazing and I appreciate her so much. Anytime I have a question she is there. She is kind, respectful, patient, and is always helpful to me and my Family. I have been with this office since before it was Ric and Sue has always been my Go To girl. She always finds the best products and deals. I would recommend anyone to try them out, and I have.
Brandon is always knowledgeable and available to help at anytime. My organization works with my customers each requesting specific wording on our COIs, no matter how tedious it seems to the unknowing eye. Brandon understands the importance to us and our customers, so he takes the extra step to fill each one out exactly as needed. With over 400 customers it is no small request or task.
Carole is my favorite agent.Im always comfortable talking to her, she is so accommodating and knows whats shes talking. Very professional indeed, love her.
Ric and his team are first class. Unbelievable attention to detail, great recommendations on the right policies needed (and not needed!). Fair, responsive, knowledgeable, friendly and trustworthy. Ive been with them for 20 years and their service is above and beyond every time. Its a great feeling when you dont even have to think about it and trust theyll keep you safe, up-to-date, with the proper coverage, but nothing unnecessary. The best!
I always get excellent service from the Ric Weissinger - State Farm Insurance agents. I truly admire their professionalism and responsiveness even during the time of pandemic. Carole Cooke has been our agent and she always impress us with her professionalism, responsiveness and willingness to assist anytime with all our requests. I have also dealt with Brandon Bennington and Lynne who assisted us during Caroles absence and they also exhibit high standard of professionalism and responsiveness.
Great service and personal attention. Very efficient and friendly. I highly recommend the Weissinger agency.
Carole is a breath of fresh air. She is always has a great attitude. I can hear her smile over the phone. I recommend Ric Weissingers office for your insurance needs. They will take good care of you!
We have been with Ric for 30 plus years now. Homeowners insurance and all car insurance. The office is top notch and professional. Carole always goes the extra mile and is very responsive. You wont be disappointed with Ric and his staff as well as their insurance coverage!
Great experience with Ric and his team! Professional and works hard to fit clients needs. Very friendly and helpful. Highly recommend.
I’ve been very happy with this agent since being a customer in 2018. They’re very responsive via phone or email. I think the property insurance is probably about par with others, but it’s nice that you can always talk to someone. Overall, great customer service!
I have been a customer of Ric Weissinger for over 30 years and have always found the office and Ric to be extremely professional, helpful, and reliable. I especially appreciate Carole who always provides whatever information I need in a quick and reliable manner. She is a pleasure to work with!
We have worked woth Ric and his team for almost 9 years and they go above and beyond for their clients on the front end to ensure their clients get the proper coverage and on the back end when their client has a claim. They deliver a level of service you expect, but don’t often get these days.
Ric, Brandon & Carole are the best. Great team. Super responsive and friendly.......highly recommend!
Brandon at Ric Weissinger Agency has been a wonderful help and so easy to work with !!! Thank you Brandon job well done !!!
Exceptional Service. Very nice people to deal with.
I have had Ric as my insurance agent for over 10 years. He and his staff, in particular Carole Cook, have always immediately responded to any questions or needs. Insurance is one of those things that you want to forget you have, but when you need it, you want immediate response. Ric and Carole do exactly that! They will never bother you or try to up-sell any of their products or services, and as soon as you need them, they treat you as if you are a family member. Home, auto, and my business are all insured through Ric and his staff. If you are looking for the best in the insurance game...your search is over. Call Ric or Carole ASAP.
My wife and I have used Ric and State Farm for a number of years. Our insurance needs have included home owner, car, rental and umbrella policies. We have found Rics team to be both professional and friendly. They routinely go the extra mile to answer questions and support processing claims. We are fully satisfied with their service.-Bob Henderson
We love Brandon and Carol at Ric Weissingers State Farm office. Outstanding service, personable and great rates.I would not use another insurance agent or company. They are the best!!
The team is very responsive and helpful. Love it.
Ric & Brandon have been covering all my rental properties . Not only was some additional work driving all the properties they provided excellent service, rates with excellent umbrella policy.I also work with client in the real estate for lending purposes and recommend all my clients .Thanks so much for all your great service and rates .
Excellent insurance agency with wonderful team of agents! I have pleasant experience working with everyone of them (Carol, Brandon, Lynn).
I really enjoy working with Ric and his staff. They respond quickly and make life easier.
Great staff, agents, customer service! Ric and his group of professionals are truly outstanding!
They always respond very quickly to all of our requests and needs. Carole is great at what she does.
Ric has been my agent for over 30 years. Always professional and great service.
Carole is the best! We are lucky to have her and the team on our side.
It is always a pleasure talking with Carol. Great, punctual service and dependable insurance coverage.
Cole is the best and very responsive. Statefarm is one of the few that will insure homes in fire hazard areas and still offer competitive pricing. I also have my auto insurance and will be adding my second car to our plan soon
Great service. I will be recommending all my family and friends
Adding almost $500 to may home owner insurance and increasing from $650 to $1550.00 withing two years. I purchased another policy from American Modern with higher coverage for $500 even less. Also, the auto insurance for my spouse increased after my spouse turned 80 years old. He never had a ticket or accident last 40 years but Ric just treated him like a number became became risky for them with only driving to store and local. State Farm also paid only few hundred dollar for a fire claim several years ago and the claim adjuster was very rude. Not a reliable agency to when it comes to claims. Also, my Wawanesa auto insurance is $800 cheaper and StatFarm admitted they can match the price. Too expensive.
Ric Weissinger and his staff are the BEST! They give you immediate attention always. I have been with State Farm for over 40 years, would not think of going anywhere else.
I highly recommend Ric Weissinger State Farm. For the past 21 years I have been a client of this State Farm. All of the agents are super nice, professional, and helpful. I trust this office with all of my insurance needs.
Got referred from a neighbor and Ric and team did a great job. Very responsive and let me know what was different on what they offered vs what I had.
I can always depend of the Team at Ric Wessinger’s office to assist in whatever my concerns or needs are. They are extremely professional, efficient and knowledgeable. Life is unpredictable and having this particular State Farm’s service has been invaluable!Since my first review, State Farm, today has been a shining example again! Brandon was able to flawlessly understand my request and provide the needed action with such knowledge and ease. Thank you so much for making a positive impact on our lives!
How time flies!!! We have been with State Farm for about 40 years and have been with Ric for about 30 years. You’ve been great.Thank you for taking care of us. 1st class all the way.
Great experience working with Carole and the rest of the staff. Having moved a number of times over the course of the last few years, they have been very helpful in ensuring a smooth transition of coverage from one home to another.
I have been insured by Ric Weissinger for more years than I can count. When I got married, my husband wanted to combine all our policies with his agent and I said, no thanks. I believe that Ric and Carole are just about the best at this insurance thing. They are professional, helpful and immediately responsive to all my questions. My rates are reasonable and I have never had a problem with a claim.
We’ve been with this agency for 28 years. They have always taken care of us. Everyone here is great, but Carole is are go to person! She gets things done in a timely manner and very efficient. Thank you all!
Ric and his team are a first class group that quickly responds to my insurance requirements at home or my business. Theyre the best!!
8/26/21:Thanks Carole! Appreciate the reminder and update on mileage on our vehicles.6/28/21Team Ric: Thank you very much for taking care of changes on our policy A couple of address changes + insurance on new car = Terrific Customer Service! All changes taken care of the first time!Thanks Again5/27/21:Purchasing another vehicle, Carole and her team turned the id and registration within about 15 minutes..Good Job Carole!Thanks3/18/21:Wanted to compliment Carole with taking care of our families insurance.Had recent changes, Carole knew what to do and took care of it immediately!Thanks once again!The team of people that Ric put together is VERY Good.They know the business and very customer centric.Ive had my family with Rics team for over ten years!Adding comments: 9/29/2020:Rics team notified me that one of my policys was getting lose to pass due.We took care of the payment.Very much appreciative of Carols terrific customer service!
Carol and Rick were great, they were very responsive and got me the quotes I needed to get to my lender quickly and State Farms pricing on the policy was actually cheaper than the 3 other carriers I got quotes from.
Rik and team have been our agents for years and theyve always been very helpful, responsive and professional. Whenever I have a question or concern I get a quick answer and if I have a policy change its done quickly and efficiently. I could not ask for better service
In the process of purchasing a home from out of state and need a homeowners policy for the underwriter / loan company and the response was very quick and professional. I dealt with Brandon.
Rics Associate Brandon was knowledgeable and super helpful in understanding the differences in life insurance policies.
Brandon helped my client and I get exactly what we needed with lighting fast speed.
We are so pleased with this office and knowledge that they have in our home, auto and RV insurance for our needs. I highly recommend Ric & his team as they are responsive when any questions arise. They are very professional and courteous!
Our family has been insured with Ric Weissinger State Farm for over 25 years. It all started with my mom using them. Now I am insured with State Farm and also my daughter. We have stayed with them because they have always gone over and above when it came to service. We have had our fair share of insurance issues to deal with and Carole has always come to the rescue, guiding us on what course of action to take. She has always found a way for us to come out on top! Also their premiums are more than reasonable. And they ask the right questions to make sure we get all the discounts we are eligible for. We are grateful to Carol for working with us all these years. I would definitely recommend them to anyone!
Ric Weissinger is an excellent Agency. They are always looking out for their customers in a very timely manner. I give them an A+ recommendation.
Highly recommend the staff! They are very friendly and always able to respond efficiently and professional about any question that you may have. They really work to help you get the best possible rates!
Carole and Ric have taken such great care of us for many many years and I appreciate them so much much!!
I guess Ditto applies as I have the same 5 star rating as everyone else. Been using them for years and always my go to people.
Carole Cooke is the BEST! Always available, responsive, and professional.
I am a marketing rep for ServiceMaster EMT and visit over 150 State FarmAgents and it is such a pleasure meeting with the staff in Rics office. They are always interested in assisting me if I have any questions or problems.They are all so personable. They make my job so much easier.Bruce Cacciapaglia
I have been insured with Rics office for a long time!! He and his staff are professional, friendly, and make you feel special. Any requests I have made are handled quickly and efficiently. I would highly recommend their services to anyone!
6/8/2021 just got a proof of insurance in under 5 minutes, carol you rock!I have been working with Ric and his excellent, dedicated team for over 15 years. He does all my insurance on the personal and business side. The customer service is always timely and excellent and working with Ric and his team is a real pleasure. Highly recommend you check out this agency for all your insurance needs.
Excellent service and always willing to help.
Simply the best. Responsive, pro-active, efficient. Our family has been with Ric and his team for multiple generations (including 27 years and counting for me personally). Home, Auto, Renters, Umbrella -- you name it, they have expertise and a can do attitude. Thank you!
Ric, Carole and the team go out of their way to help and are always patient and professional. A great office to work with!
Sue was very helpful and patient, she explain all my policies in full detail and offered other services that my other insurance office never did. So glad I made the switch. She’s very nice, professional and knowledgeable. Thank you Sue
We have been with Ric Weissingers office since 1993. They are always available to be helpful and no computerize phone gymnastics. They always answer the phone and take care of business in an extremely efficient and professional manner. Thanks for the years of great service!
A local company office that I have been with since I got my license. My family is also with them. While they may not be the cheapest, they are convenient especially for accidents. Can always get a person answering the phone when you call, knowledgeable, and they take care of most of the accident paperwork and process for you (regardless of whos at fault - I keep getting bumped from behind).Customer service and responsiveness is State Farms best traits. Naturally, other companies may offer wider towing services, cheaper rates, etc, so youll want to shop around and compare based on your needs.Remember insurance is only used in an accident, so get a dash camera! Preferably 360 degree coverage to prove your case in case of disputes.
I have been working with Ric, Carole and their team over 20 years and highly recommend their services. Very friendly, responsible and professional.
They take good care of me!
We have used Ric for years for our home and car insurance and his team is awesome. I usually have the pleasure of speaking with and or emailing Carole with questions and or concerns. Carole responds quickly and is very professional. Top notch insurance company.
Ric and his staff are amazing! They quoted and wrote our auto and homeowners insurance recently and have handled our life insurance for years! Clint and Brandon were super professional and informative! Nice office staff all around!
Ric and his team are absolutely amazing! They are responsive, thorough, thoughtful and just a joy to work with. Ric has insured us for decades on a wide range of policies and I cannot recommend him and his talented team highly enough.
Linh recognized me even though we had not talked for over a year and responded in minutes with the insurance ID needed to join silver and fit fast service with all the requested information
I have been working with Ric and company for years. They are easy to work with and always available to help.
We have been continuously insured by State Farm/Weissinger Insurance for almost 30 years, for auto, home, and more. We always receive terrific service from Ric, Carole and the rest of the team. It is so special these days to do business with a firm that knows us personally and is just a direct phone call away for anything.
Carole Cook is my favorite insurance person to work with! Shes insanely nice and will make sure youre getting the best deal possible, and has even helped me find lower cost insurance policies instead of attempting to upsell me something I dont need. Always a pleasure to work with!
Great Experience, friendly and helpful staff
Great customer service and a knowledgeable staff.
Weve been a customer probably over 20 years and truthfully we feel more like family than customers. Carole, Ric and all the staff go out of their way to take care of all our needs. I dont hesitate to refer anyone there because I know they will be treated the same wonderful way we are. Thank you
Very professional. Any issues solved promptly.
Carole is the BEST! I have been with their office since 2000. Always professional and prompt! Thank you for all your hard work Carole and office!
Carole is very professional and communicative when it comes to keep track of the payments we take care of for our home owners.
After receiving incorrect information about flood insurance for over a month, Im so pleased with the response I am getting from Carole. She is very professional and helpful.UPDATE:It took several more days and a dozen phone calls to FEMA but finally Carole and Linh were able to resolve all my issues and my refi could proceed. I am so appreciative of their knowledge and persistence. Thank you!
A competing insurance carrier advertises that, you only pay for what you need. Ric, Carole and their State Farm team not only do just that, in providing home, auto and other insurance coverages that fit our needs, but also go well beyond that, in delivering consistent, professional service whenever I or my family has needed their help and guidance. Ric and his team have been our insurance agents for 20+ years for these key reasons -- coverages that fit and care that is timely and effective.
Ric, Sue and the rest of the staff are super responsive, patient and kind. They worked with me until our accounts were set up and all questions were answered. Thanks for everything!
Our family has been a customer of Ric Weissingers State Farm Agency for over 25 years. They are definitely always there when you need them. We have insured both homes and autos and have never been displeased with their responsiveness. Five stars are not enough!!
We have been with Ric and team for 28 years. The office is highly professional, responsive and has taken excellent care of us with our home and auto insurance policies. Highly recommend Ric, Carole and knowledgeable, personable staff!
Carole Cook has been my contact with the agency for 20+ years. She always replies--with a good answer--promptly and always gives time to explain options and policies. We have had 2 major claims through the years and they were both handled very professionally.
Ric Weissinger and his team have been our insurance agents for our cars, our home, and our life insurance policies...for over 20 years.Excellent customer service... and they all make you feel like they are part of your team. I have to say Carol is one of my favorites and we have created a friendship over the years & she has watched my boys grow up. It is such a pleasure to work with her!
We left another State Farm agent who was not meeting our needs and we are so happy we did. This is a family-owned agency that treats each one of their clients like they are family. Very professional and quick to respond to questions and needs. Definitely give Ric and his staff a call if you are looking for a new agent.
Ric Weissinger /Carole Cook -State Farm Insurance Co is the best insurance company Ive ever worked with. They always get back to me and do their best to help out. They are very professional and the quality of the job they do is outstanding! If youre looking for insurance, try these people!
I have been working with Carole Cook for over a year now. She has been there, available for all my needs. I really appreaciate your hard work and dedication! Thank you Carole
Amazing service, very personal and super helpful. I cannot recommend them enough, i have been with them for 12 years and it has been a pleasure throughout.
Carole is awesome! We have worked with her and the Weissinger Agency for more than 25 years (can that be?!). She is very knowledgeable and responsive and always gets back to us right away. Brandon is great, too.HIghly recommend this team.
Excellent service and very knowledgeable staff. Cole Fitzgerald was very professional and helpful. I would never go with another agency / company for my Insurance needs.
We love dealing with Ric Weissingers State Farm agency. We have been with them over 5 years. We love that you can call Carole Cook and every time get a quick and complete answer. Its so rare today!! I cant say enough about them!
Brandon was there me when my husband passed away. He made the process very easy by responding quickly and was very proactive with follow up. He is very professional and compassionate. I cant thank him and the State Farm team for being there for me during such a devastating event. I would highly recommend this team.
I was treated with a warm friendly attitude. Carol really made a difference with her professionalism when I spoke with her. I am staying as long as I dont have to deal with someone else like before.
I feel confident any time I contact their office that my questions will be addressed with my best interests in mind.
Brandon was extremely helpful and organized in processing my homeowner claim. He continued to follow up with the claims department and provided excellent customer service in completing the necessary documents and claim requirements. I appreciate all the work he did in finalizing the repair claim. I would definitely recommend this office for all State Farm Insurance needs.
Ive been a customer of Ric Weissingers office for almost 20 years. I am beyond satisfied with their services. I met Isabel Rodriguez back when I first became a customer, and she has delivered excellent customer care and has gone above and beyond to meet my insurance needs. I plan to remain a customer for many years to come. :)
I have been with Ric Weissingers agency for the past 13 years and have had a tremendous experience. Carole Cook has been extremely helpful in every situation and continues to provide very quick and accurate assistance with all my needs. I do highly recommend them to anyone looking for insurance needs.
Excellent, quick service! So great I am moving all my insurance to the same company AND saving about $1000 a year in the process. Carole is great and so is Ric. I highly suggest working with this firm for all types of insurance!
We have been clients of Ric for over 20 years. Ric, Carole and the entire team are amazing. Always professional and quick to address any changes or issues we might have.
Amazing customer care. Brandon and Katie were extremely helpful and sensitive to what could have been a very stressful situation. I appreciated their sincere concern and immediate attention to making sure our familys needs were met efficiently and professionally.
Ric Weissingers State Farm Office is the best!!! Carole gives 5 star treatment and she always follows up to ensure that my policies never lapse. If I ever have a question she is always more then helpful and gets the information I need asap. I would highly recommend this office.