It was packed with people and I got out of there quick anyway! Great job guys
Theyre great. Much nicer and quicker than the DMV. Glad to be a member.
I love this branch and the staff. They got my senior mother and myself in and out in 15 minutes and our situation was not typical.From the young man at the door, to the two women at the counter, to Leilani who ultimately helped us, we were impressed and grateful for their excellent assistance.The issue that took us to the branch was our fault. We had a typo in our reported mileage two years ago but we didnt realize it until now. Leilani resolved the problem for us with ease. She made it quick and easy, and we appreciated her excellent service and great attitude because we realize it was our mistake, not theirs.Our entire family has been with AAA for well over 100 years collectively and we arent going anywhere.I will also note how lovely the office is.Great company, great people.
Very nice place. Wait is good even though there is a lot of people. I love AAA
Great professional service. I was in and out quickly and got my work done perfectly. Jannet was super helpful and answered all the queries.
Been a member for 9 years and will never go anywhere else. AAA has great rates and fast service for Insurance, easy DMV access and fantastic travel vacation packages. Their roadside assistance program is one of the best.
Went on a Saturday, I was able to handle on my girlfriends registration means for her vehicle and get questions asked about other vehicles
Best customer service you could ever ask for! Everyone there is very friendly and helpful.
Came in today to get new sticker for my car, its quick not even 15 min. Customer services are friendly and helpful.
Helping dad get his car registration in order, staff were very helpful and informative.
So convenient to do certain DMV things much much less time
Love the fact that Im able to take care of my DMV paperwork at this location.
AAA Save my getaway vacations, We was on the way to ensenada suddenly I check my glove compartment and boom my car registration was missing, and I needed to take my car to Mexico, super friendly staff members . Thank you so much!
Ive been here about 4-5 times and every time they cant help me. And my questions are simple like looking for a DMV driving study booklet. I have several more one was a title change another was registration they aways tell me to go to DMV.
Paid for and picked up new vehicle tag and local OC County map, quick and easy.
Nothing but good things to say about this office. They have always been very friendly and informative. Nice people that seem to like their job.
Staff is on top of customer service and were truly supportive to my temporary disability needs while I waited to be seen by a rep. They made the process easy and comfortable. I havent been in this branch in years, as my last experience was just awful. So glad it changed for the better and will be utilizing this branch location more often in the future.
As always.. the way to go if you need CA DMV transactions made, just go to AAA and save hours of time!Thanks to all the ladies and gents at the Huntington Beach AAA office. We appreciate you folks!
Overall quicker than the dmv, you don’t have to wait outside on the sun!Ugh, triple a much better for such a jobs like title transfer etc...Ty
Went in to get my plate tags great setup for fast service. Greeter and associates very friendly. So glad your opened. I will b back soon to plan a trip.
Everything has changed you cant just walk right in but once youre in everything goes pretty smoothly like before they just dont seem to let as many people in there which isnt a bad thing and Ive gotten all my things taken care of there with no problem like always.
I was very pleased with this visit.. No waiting. Excellent service.. And an awesome pond in the complex with ducks and turtles. Cant beat that.
Cute man-made lake in the back complete with baby turtles. And very nice staff !
I love AAA always in and out so quick
Very helpful, was in and out in no time!
I just left the AAA on Beach Blvd in the Newland Center and must commend them on their efficiency in dealing with covid restrictions. Employees were wearing masks, there were circles on the sidewalk every 6 feet, I waited in line no more than 3 minutes (6people were ahead of me). When it was my turn the employee took my DMV auto registration, check and AAA card into the building, asked me if I would like to wait in my car (I use a walker) and brought the completed transaction to me in my car. Everything was extremely organized and the employees extraordinary in their efforts to make the clients satisfied. Kudos in this time where customer service is often subpar.
Not having to go to the dmv is worth the 70 bucks per year alone. Then add in towing etc.. its a no brainier. Nice clean professional staff I dont mind going to HB location.
My representative who helped me her name was Jenny she was a five-star awesome in customer service
I love this company,all staff well train, friendly, courtesy, fast
For some reason, they put a wrong vehicle onto my policy. And when I called to the office, the guy who was on the phone, literally hung up on me when I asked Hey I have a question regarding my policy. It was so rude and I was shocked! Poorest customer service that Ive ever had!!!
The staff member was super helpful. FYI - You can get Passport photos done at most locations!
Compared to DMV, AAA is a godsend. Worth every penny to avoid the insane lines and poor service of DMV employees.
Great place to still get trip-tiks and tour books.
As always they have done a great job fast reliable and never ask for a review before they preform a job.
Quick and easy experience especially when updating car title or transferring I would much rather go here over the DMV any day thats a no-brainer and I also have insurance with triple A so its super easy
Excellent, Ms Andrea Gonzales was very helpful and friendly. I will highly recommend to my family and friends.
It was very quick service today. Distancing etc.
Such a HUGE 10/10 for Keith for helping me out. Such an awesome human and so great at his job. This guy needs a raise! The people are pretty nice otherwise ☺
Always get good service here...
Closed the Monday after the 4th of July! I thought I was the first customer…
Great service. I didnt have to wait in line outside for very long. Super easy to renew my car registration.
Super helpful! I locked my keys in the car. I like knowing I can rely on them!
Arrived at noon. Too crowded. 25 to 30 min wait for registration. Usually 2 min wait. Will just come back another day.
Great insurance and roadside service they are very helpful
Nice service but I saw 4 different people ONE was very nice, the others I hope I dont have to see
Good customer service, easy, fast and not crowded.
Fast and easy doing covid19.
Very good reviews at this location its the main one in orange county the hub for AAA
Apparently COVID is transmitted over the phone lines now. AAA is no longer using real people to answer questions. Instead they use a virtual assistant with extremely limited resources to answer questions that dont apply to you.After going through multiple prompts and reroutes, I asked for customer service several times just to be told that due to COVID, a real person is not able to speak with me. Maybe I shouldve put on my mask before calling.So long AAA. Its been..........,disappointing.
Outstanding efficient, & friendly service. This location has the best team members.
Excellent service from the staff 👏👍always
I went to AAA to change ownership on a car I had purchased. the whole experience went very smoothly, and I was in and out of the office in 10 minutes. The staff were knowledgeable and professional. No long lines, great service
This place is friendly and efficient. Clean and Organized.
In and out. Much quicker than DMV. And much more friendly. Worth the membership fee for the things they can do that you would usually need the DMV for.
Always the best way to get DMV paperwork done!
Super efficient and friendly completion of DMV auto taxes AKA registration fees.
Wow! The best experience ever. In and out in record time. Thanks AAA
So much easier than dealing with the DMV. Use their App or Webpge to view all their services!
What an AWESOME experience!! We sold a vehicle transfer title, pay registration fees, get a moving permission. All done in less than 40 min. Thank you AAA!!!
Very fast and helpful.Went in for a title change and registration and was out in 20 minutes with no wait.Definitely worth having a AAA card so much faster and they have the new plates on site.
The Lady, CAROLINA, was so helpful and assist us, my wife & daugther very nice. Thank you AAA !!!!!!
I used to always love AAA. BUT not anymore. The DMV part was always a huge plus. I guess they are trying to save money by not training their staff. I have stood in line 4 times and got 4 completely different answers for registering my new car from another state in California. I have the notes to prove they ran me around like crazy, and I still cant get a straight answer. The official DMV office couldnt be worse than all I have endured. Would it have killed them to give me ONE story on what to do, and what they need?
Wonderful experience at AAA in Westminster today-Beach Blvd and Edinger!!! Ginny gave us excellent service and we were out in a remarkable amount of time!!! Kudos to you all!!
Very helpful staff and quick on site dmv services.
Excellent customer services, Trip advisor and TripTiks.
I enjoyed it.Very friendly personel
In and out. I love the staff in this office, its nice to walk in and see friendly faces year after year. Oh ya and kudos on the remodeling. Stay healthy.
I was approached by a friendly agent. I was asked how can I help you. He was very capable & sent me to the correct agent. I was very satisfied with all your agents that were helping me & other members.
It is great Insurance, but the employees could use lots of training, in all areas. At the location in Jurupa Valley on Limonite Ave, The female who assisted us needs to learn some courtesy in public relations. She was rude and snooty. At the Huntington Beach location they need to listen to the consumers request. And get it right. I asked for full coverage 3 times on my Dodge 2500 mega cab diesel, and still 9 months later found out I never had full coverage. When I cancelled, after so many more screw ups, because of switching companies (And for years in the past I was with AAA without a problem in Newhall, Ca)they still billed me and turned it into collection. Needless to say I will never be insuring my vehicles with them. There is so much more to my issues with them, but need I go on. I tried to get things resolved but was ignored after being told by another employee I would be called by two managers because things didnt sound right. I never received a call. And when I called that employee back, he said he was on another call and would call me back. That never happened. I never received any call. Sadly, a good Insurance company being tarnished by ignorantly rude deceitful employees. Im a talker and I share my experience with many, as many as I can. Including strangers if I get the chance. Like I said, so much more had taken place. I have 2 SUVs, a Truck, a Travel Trailer, Dirt Bike, and 2 Harley Davidson bikes to Insure. Plus Home owners and now I have added Pet Insurance. Their loss. Yes, the Insurance is great, but the employees and so many of them really do harm to the Company. So disappointed and very unhappy. I only gave 2 stars because it is great Insurance coverage.
They arent well trained here. They give incorrect DMV info which can cost you time and money. Only trust them with SIMPLE transactions.
I came in for DMV services. It was easy peasy. Invaluable during a pandemic. Proper COVID protocols were in place.
Clean. Didnt wait too long
Helpful people, fast, knowledgeable staff. SO much better than going to the DMV!
Fast, friendly service every time
Very nice fast efficient and helpful, got my tags renewed in a total of 5 mins in and out no line
If you are a member this is the best place to take care of your DMV needs of course in order to get the DMV real ID you have to go to DMV in person
Eric is my insurance agent and he goes above and beyond for me constantly. Hes the reason this place is getting 5 stars from me.
We are very happy with their services.
Fast, capable, and friendly.
Rran out of gas a few days ago and it usually takes about 30 to 4 eallly really fast!!!!!!i like
Theres always a wait do to corona..but they do have great service...
Good service
Was Great before and even Better now after the remodel inside.You can get so much done all in one place and without standing in line forever at the DMV!I Highly Recommend this location along with the Friendly and Helpful Staff!👍
Renewal for our membership is due, which for my husband, younger son is $205.00. Another membership we pay is our other college son that is due for $113.00. Called to see if they will offer us any discount since not driving and their travel services are temporarily closed like notary. Basically told after being a member for over 32 years that they cannot discount and we have 95 days to pay or good bye. What a way to treat a long term customer who cannot afford a bill of over $300.00 right now.AAA is giving bonuses to their employees during this time while some of us don’t know when we will work. No empathy and believe me as much as I used to brag about this great company will now let my friends know what this company is really like as their true colors showed during these difficult times.
Took care of business.
Extremely helpful, friendly and corteous staff... Surprisingly easy to get what would have been painful at the dmv..
Chris was excellent, and 5 minutes away! AAA pays off.
Took me 10 minutes to renew my registration very easy very convenient
Super fast, super informative, Ill never go to the DMV again
In and out. .no issues
Very knowledgeable DMV representative.Quick and easy problem solved, that I thought would take tons of paperwork to complete.
On top of safety! Quick! Faster than normal. Staff always helpful
Wear your mask coz they wont let you in
Easy to get or renew membership over the phone. I got the gold unlimited tow its worth the $100
Nice friendly customer service even see the end of the day. Social distancing is being enforced and when people show up without a mask theyre given one.
New modernNew, modern interior looks great! Service has been prompt, kind, and professional every time I come in without any appointments, with or without my kids. Ive arrived at various hours of the day, on different days of the week. I never wait for more than 10-15 minutes and my concerns are always met with satisfaction.
I come here to renew my tags for both out cars. Its quick and easy. Saves a lot of time .
The staff was super nice. I was in and out farley quick. Even thought with all the Covid regulations.
Dmv built in!
Outstanding!!! From the entrance to exit fast and friendly staffs. Everyone is AMAZING! 10 stars!