Great shop. Alans a great owner and makes your experience at his shop feel special. He is very willing to work with you and you mechanic needs. Definitely recommend.
I usually dont do reviews but...They did an AWESOME JOB !!!I have a 10 year old Ford Explorer with 164k miles on it.I had to have it towed there as the fuel pump had gone out and it had several other issues.They checked out the entire truck and repaired everything like new.My truck drives and handles like a dream.Thanks Alan and mechanics.
I went to Alans because of other reviews that stressed his honesty and great service, and thats what I found. He explained what he was going to do very thoroughly and gave me his estimated price before starting. When he was finished fixing my AC he showed me a picture of his thermometer indicating his success in giving me cool air again. I believe Ive found my new go-to mechanic! Thanks, Alan!
I came here when they were about to close trying to get an oil change desperately, however my front bumper was also falling off due to wear and tear of the car. Alan was very friendly and polite, they did the oil change and even fixed the bumper for me. I would recommend and will definitely come again.
Thankful for a GREAT place to take our vehicles to!
Alan is the most accommodating and understanding. Willing to help and is as honest as they come. I will be a forever customer here!!
Best mechanics in Humble Texas well worth going here for proper Diagnoses and the Best service your money can pay for .Honest Reliable Friendly and I must say They were introduced to me ByGod that is right I did say God .Let me Share with you.I met Mr Alan after experiencing my car going thru three mechanics only to brake down again .I prayed to God to send to me and Angel that fixed carsI had lost all hope .But then I met thisAwesome man name Alan .He listen too me . Said he was willing to try to help me .Too my surprise God had answered me and sent Mr. Alan .He took my car it now is fixed right and o will not ever trust no one but Mr Alan again .A honest real kind gentleman that I owe my life tooThank you Mr. Alan I so very great full too you and your mechanics .
CUSTOMER SERVICE IS OUTSTANDING. Alan’s Car Care is a very professional place to have your car fix. Alan was very honest on the phone call about not knowing what could be wrong with my vehicle until I brought it in. He’s concern was diagnosis problem than “we” can go from there. He gave me a reasonable price on my AC, educated me along the way, and provided great feedback about all other issues. I have truly found my new mechanic and would recommend their services.
I went to go get my AC fixed and the guy was lit did a good job and its still working after a month. Other place i took it said itll take too long and just replace the filter
They pretty much told me what I told them what was wrong with it and charged me $105 bucks for it, didnt give me a price prior to dropping my vehicle off just said leave it and theyd check it out. Guess its my fault for not asking....
Had a great experience here, these guys are great and honest. Felt like I was in good hand. They really went up and beyond with my car, I am very glad I stopped by; you wont be disappointed with these guys. Seriously, HONEST guys. I dont normally trust repair shops but these guys are genuine. Id come back here again, check them out!
I came in after hitting two tires against a curb and my wheel was shaking like crazy. I thought I needed an alignment and saw good reviews so I went and met the man himself. He was super honest with me and showed me how it was just the tire I had been sold that was making my car ride bumpily. He recommended replacing then first, and after I did the problem stopped. Thank you so much!
Always fair, honest, and reasonable. The staff is experienced and strives to get it done in as timely a manner as possible! Only shop we use for 3+ years now!
Very clean shop and is a very reliable mechanic
Best mechanic shop around. Been going for years. Alan is as honest an owner as you’ll ever find.
This was my third place I tried after having issues with the previous places. This place was amazing!! I truly appreciated the honesty, attention and the price was a lot lower than the other places.. I’ll be coming back here for any future repairs in my car 😊
I would recommend these guys to anyone! Alan has a genuine love for cars and people; he never makes you feel like you are just another car. I have been using him for years and love his work and customer service so much so that I followed him from his previous employer to his newest endeavor (his own shop). Alan and his crew are very knowledgeable, as they have many years of combined experience and strive to ensure the best customer care possible.
Extremely knowledgeable and friendly. Honest mechanics with great reasonable prices.
The best service you could get
Hes the most honest auto mechanic Ive ever dealt with. He fixed my alternator. When it went out again, he towed it back free of charge and replaced it free of charge. He is completely fair and upfront with all the work he does and the charges. Now that hes my mechanic I wont ever go anywhere else.
This place is phenomenal, and their customer service is next to none. Ive never dealt with a mechanic shop that was this honest and up front with all their customers. I send any of my friends or personal customers to these guys. These guys are fast, efficient, and HONEST...not things you normally say about a mechanic shop.My family and I only trust our cars to Alans.
Best auto mechanic we’ve ever used. Always honest, always friendly, always gets the job done.
Professional, quality service is what I received when I took my mazda for service on Tuesday. The price for the service I needed was excellent. I highly recommend their services. I have finally found a mechanic that I can take my vehicle to and not feel overwhelmed with high prices and extra service that I dont need .
Had an A/C problem with my car and had it diagnosed at another chain shop. I shopped around for pricing on a part I was told needed to be replaced. Alans won. I brought the car in, and guess what?... Alan re-diagnosed the problem and determined that part was 100% OK and chain mechanic was trying to screw me. Alan and his team saved me hundreds. Their honesty is refreshing.I would certainly recommend this shop.
Excellent Service and Price. After getting recommendations from some locals, I shopped around 3 different autoshops and Alans won out on price. He also came recommended so I expected quality service as well. My expectations were definitely exceeded. He took my car in the same day, gave me a ride home, had my car back to me that night, and the customer service and work done to my car was excellent. I was quoted $933 for 3 engine mounts and he called me later to see if Id like to get the 4th changed as it was in bad condition but not torn through yet. I decided to go ahead with it, and expected roughly another $300 to the price but was more like $150. When I picked up the car he was kind enough and not condescending (unlike another nearby auto shop) to speak with me and answer all my questions in regards to my cars performance in other areas. Knowing that I was likely to do some of it on my own and that I was looking for troubleshooting advice. Will definitely come here in the future for my car repair needs.
An Honest Review from someone that knows nothing about auto repair: I noticed that a few customer reviews are very poor. I would like to reminder those negative reviewers that auto repair is not always an exact science. Just because a computer diagnoses the issue does not mean it is always the only issue. I bet most mechanics wished it was that easy. Sadly, that is not true and a lot of the time the mechanic will spend time troubleshooting the problem. Sometimes this means replacing one thing at a time until a resolve occurs. It is my opinion that the negative reviewers here lose sight of this fact as a result of what we call The Fast Food Mentality. In a perfect world the computer diagnosis creates a simple and quick fix each and ever time. Unfortunately, we do not live in a perfect world.That being said, I towed my truck to Alans because it wouldnt crank. After paying for repairs it was fixed and I took it home. Oddly enough, it acted up again. Alan was nice enough to tow it back to his location free of charge (under the guise that it was related to repairs he had made). The truck did not act up for him and in a week I got my truck back. It is still acting up on occasion. Now, you have to ask yourself, if he didnt officially fix my truck why am I leaving a good review? The answer is this: in an imperfect world there is not always a perfect answer. And how can I expect a repair man to have an answer if the vehicle is not acting up while under their possession?What matters is that Alans prices were fair, he was courteous, attentive, professional, and willing to make it right when the error may have been on his behalf. Seeing as to how I have brought this problem with my truck to other shops with no resolve, I will say that Alan exceeded my expectations when compared to the professionalism of other reputable shops.Anyone leaving a negative review for any auto repair shop should ask themselves first if the frustration and inconvenience they feel is a major factor of their opinion.
Honest, affordable and they actually fixed the problem other mechanics havent been able to. Friendly and answered all my questions.
They always do good work and are always so nice. I wouldnt go anywhere else. They really do care for the customer and about a job well done.
I have done business with Alan for over five years now and received nothing but the best in Quality, Service and Professionalism. Alan has been honest with me and those that I have recommended to use his shop; I will continue to bring all my vehicles to Alan and I highly recommend him to those that are in need of quality car care.
Ive had both my vehicles repaired there and the work had always been quality and Alan is always very polite. Definitely recommend this shop, for maintenance or repairs
Finally a mechanic shop I can trust. Great place.
Great service and price are the best in town!! Everyone should go to this place to get their cars fixed.
Very polite, guys will go out of their way to help
Alan is a great guy, knows his stuff really well too!
Good customer service!
Bad experience... He tried to deceive me by telling parts on my car needed to be replaced when they did not. I figured this out after getting a second opinion. Labor rate is outrageous. He marks up parts as well. Tried to charge over $200 for a $40 dollar part. Prays on the ignorance of his customers. Stay away.
Great people, superior service.
Great guys to deal with!
Been take our cars here for years. Would not go anywhere else.
Great shop, honest and good people
Charged me 20 bucks for a bolt? Would have costs me 5 dollars anywhere else. Extremley expensive
Only guy we trust with our cars:)