They are amazing! They were able to get me in quickly when I had a sudden issue thats come up before with my car, where other places I would have to wait until after the weekend, making getting to work and my weekend plans impossible! They were friendly, answered all my questions, and fairly priced. Would 100% recommend for standard maintenance or for repairs.
I had trouble on a family vacation and was able to get our truck in here. Great shop, great service. Personal staff with professional employees.
They have the best customer service I have seen . They work with customers and go through what they are doing and why they are doing that. Issac is a very good manger and cares about doing what is right for the customers
Go there...if your in Hudson..go there..up front prices on repairs, no guesswork. They stand behind there work. I have them do inspection work on 2 cars.In addition to a form, they also send u a video. Saved me from buying a car w/$2k worth of repairs. W/vehicles costing want they do now..Wouldnt you want to protect yourself? Give Issac or Mike a call.
Paid $85 for an oil change even though I brought my own oil and filter. Went in trying to get an exhaust leak diagnosed while oil change was due. No exhaust leak diagnosing was done but oil was changed. They lost my washer fluid cap and I had to source my own. Would not recommend.
Next Generation Auto is excellent. Laura and Isaac are such great people to work with. Friendly, patient and so helpful. The folks who work on the cars are top notch. I am especially impressed with this businesss give back to local communities and individuals. I was first referred to Next Gen because I had a persistent EXPENSIVE reoccurring problem with my car and my old repair shop could not get their fix to stick. One time in to Next Gen and the problem vanished for good. I have referred family members and we have all had a great experience.
We have had multiple amazing experiences with Next Generation Auto. They’ve helped us with our Mustang and Yukon. For the time and hassle they save us, they are worth it!! We would highly recommend them for your vehicle repair.
This location had to repair a mechanical problem that was repaired at a different shop. They did it well an the vehicle hasnt ever sounded better.
Got my vehicle in today! Nice place.
Highly recommend top notch
It’s a relief to have found Next Gen Auto. They are reliable, provide great service, and are professional. I highly recommend them to anyone who is looking for a trustworthy auto repair shop!
Clean shop, got the answers I needed
Highly recommended auto shop. They are honest and upfront on what you need to repair along with advising on priority and what should be repaired or looked at in the future. You will not be disappointed!
We just moved to the area and this shop was highly recommended. I called for the appt. and explained the issue we were having with our Impala. I was informed and told what the cost would be and if there were any extra costs I would be notified. No surprises, extremely satisfied. Thanks Bob
Ive used these guys several times since they opened the Hudson location. Consistent and fair are the best words to describe this repair shop. Never had to a problem and the work was always done in a timely manner.Are there other places in town? Sure and Ive used many of them. No attitude, no halfway done work and no going back to fix what they messed up. I feel comfortable doing business here.
Another wonderful job performed by the nextgen team!Issac and his team have consistently made every interaction top notch!My wrangler was in and out after a grocery list of work being done including a lift kit install.All for a price that was more than fair.Thanks guys for reaffirming the decision to make you our first and only stop for all of our vehicle maintenance needs.Mark
Ive lived in Hudson for 20 years and am wondering how I missed this place! I had them do a vehicle inspection and was floored by how thorough, accurate, and timely Next Generation Auto was with their work. Fees very reasonable too. The inspection report was 13 pages and came complete with risk ranked items, along with photographs of each inspection point. These guys come extremely highly recommended from me!
Thank you Next Generation Auto for great service and being able to fit me in at the last minutes to do the value adjustment on my minivan. So glad I found your shop last year! Great job explain what needed to be done and what could wait for another time.
Best value for the money around. I’ve used these guys since they opened their hudson shop and haven’t been disappointed. They weren’t even afraid to attempt a transmission replacement on my 1976 Saab (which went well by the way). Friendly high quality auto service at reasonable rates. What more can you ask for.
This was my first time with Next Generations Auto. I was provided with a quick, quality service. Honest, upfront employees. They didn’t do any extra work without my permission and the feedback report regarding my vehicle that I received was more than satisfactory. I would return and do business in the future if need be.
It is hard to find a reliable, trustworthy, and skilled shop, that actually cares, in the area. Next Gen does it right and have been fantastic to work with. I can’t thank them enough for their work in getting my truck back and running. They are my go to for vehicle service from here on out! I strongly recommend making the switch to Next Generation.
They solved my issues quick and effective. Will be comeing back.
All I can say is: WONDERFUL. My car decided to not start months ago and they took me in the following day; and they were nothing but helpful and kind. They update me on all repairs and services via email and wont touch my car until they have my given consent. Isaac is AMAZING. Friendly and makes me feel comfortable while I wait for my vehicle to get fixed-up. I go here for all my car needs. I have never experienced such great customer service. They squeeze me in when they are tight, because they value their customers. Love this place. Highly recommend. 101%.
We had car trouble when visiting Hudson from 5 hours away. The crew at Next Generation Auto were very helpful, even driving us to an appointment we had in town as our car was in the shop. They did an immensely thorough inspection of our vehicle and gave us a report complete with photos! Very friendly staff.
Excellent customer service and results of the thorough inspection performed during my oil change were emailed to me real-time. Not only could I reference them at the shop if needed, but now have them saved for future reference for any things on the watch list. Very impressed all-around with Next Generation Auto. I will definitely be coming back.
I want to thank the whole Next Generation Auto team for the fantastic service. They dealt with my vehicles problem quickly and at a very reasonable price compared to most. They knew exactly what they were looking for during the diagnosis and took care of it the right way. Also, sending me a fully detailed report on a whole car review, including pictures is very helpful, as I know what needs to be taken care of next on my vehicle. Thanks again.
Honest. Fast, far.
Excellent customer service! Very nice group of people who are willing to go the extra mile for their customers. Honest and easy to work with. I will continue to see them for the foreseeable future!
Another great visit from beginning to end. Isaac set up the appointment and had a loaner car available at the same time. He called mid-day to confirm their intended actions and vehicle was ready that evening. So simple.
Be cautious and knowledgeable about your needed repairs. They are quick to add on things that arent neccessary. There is enough business for an honest mechanic, there is no need to be dishonest.
Incredible customer service. Our vehicle threw a timing belt at 3:00pm and they had us towed and stayed late to replace the belt and tensioner so we could make it to our next gig on time. Issac was so helpful and kind. Thanks again!
Id been looking for a local auto repair shop that I could trust to be honest and do good thorough work. I found Next Generation through a mailing I received. I took my car in for an oil change and inspection as I was going to sell the car. Next Generation did a great job!! They produce great documentation showing the results of everything they inspected along with recommendations on what needs to be addressed now vs. holding off and addressing later. My vehicle came back in great condition with all the items I requested completed. Ive definitely found my new repair shop!!
Great business! Super friendly and professional. They have serviced both my truck and my Santa Fe with great care and personal follow up calls after the service was finished. I would highly recommend them to anyone.
I gave a poor review for next-generation-auto on their site and it was removed. I will be surprised if this makes their page for long they cant be trusted. They gave a quote for work that did not need to be done. The mechanic (not from next generation) that did the work said what they quoted for work did not need to be done. Less than $200 only not $1200 There was no problem and they only fixed what needed to be fixed. I would never recommend this place. I preach my experience to everyone now. Beware!
My wife and I were heading out of town a couple of weeks ago when my truck broke down. I called Next Generation and they had a tow truck out immediately. They were extremely responsive and did whatever it took to make sure we could get on with our vacation. Their quality of work and commitment to customer service is exceptional. I would highly recommend Next Generation Auto!
I have a small company with a few vehicles. Next Gen keeps them all running and in good shape. These guys are very responsive to our needs. All of them are personable and helpful. Would highly recommend.
Was told Next Gen is the place to go for repairs. We needed a second opinion on some work. They got our vehicle in on time and wanted to see the vehicle back at the next oil change to check it again. Did not try to do unnecessary repairs. Thanks for taking care of our son. Im sure he will tell all his friends what a good experience he had with your business.
Thank you to Isaac and Jeremy for a great experience! Everyone was great to chat with and very helpful! The waiting area is clean and organized and their use of technology helps you get a better view of your car. Work was done on-time and inside the time frame explained. Would recommend to anyone looking for an honest repair shop!
Professional to work with. Isaac helped me diagnose the issue and find a solution when I got towed into Next Generation form the interstate.
Great, reliable and fast service. Highly recommended, thank you!
Really good service and honest staff. Definitely not the least expensive place to go, so I dont go there for oil changes, but for reliable repairs and no BS these guys are good.
Next Generation Auto is the best! From the nice, professional and knowledgeable Service Writer (Isaac), to the top notch mechanics and clean/comfortable waiting area...I couldnt ask for better service. I feel like Ive have been to nearly all of the shops in Hudson for my auto repairs in the past, and Next Generation Auto has definitely raised the bar. New customer for life! Thank you!
Id seriously rate 7 out of 5 if I could. This team is amazing. They dont BS, theyre honest almost to a fault, and theyll tell you if something isnt urgent. They have always cared so much about helping me understand everything they find with the vehicles, to the point where I feel I owe a labor charge for the lengthy phone call. They even happily allow me to pay them a fair diagnostic rate and then repair the issue myself, with no pressure.
This was the first time using them and they were great. My Main complaint is that they cleaned my engine after the work but sprayed all the cleaning chemical on my windshield and I had to go through the car wash 3 times to get it all off. Not happy about $21 dollars in car wash fees:-(
Great service even better customer service
Awesome, friendly and reliable staff! Very happy and I will definitely have my serviced with Next Generation! Thank you
Great service from a highly professional and knowledgeable staff.
Brought My BMW 3 series here. They Tryed charging me for a whole new valve cover when just the gasket needed replaced. Engine wash was suppar at best, lots of old oil still in engine bay afterwards and belts still squeaking. Also charged me extra just to tell me that my screen for my radio needed replaced like I didn’t already know that. However they usually do a pretty detailed job on their inspections
I would rate Next Generation Auto infinite stars if I was able to. These guys are EXCELLENT and I would HIGHLY recommend getting any repairs needed through NGA. I have visited numerous repair shops between MN and WI and they dont even come close to the quality service that Next Generation provides. Isaac is extremely knowledgeable in this field and will take care of you. From start to finish they treat you right, are honest, and do great work at a great price. There is absolutely no need to continue your search for another auto repair shop because they are exactly what any car owner wants; an automotive service shop you can TRUST!
I was so impressed with the customer service here! After they inspected my vehicle, they emailed me an inspection report with pictures and status of how parts of my vehicle are working. They checked with me before they did any work on my car so I wasnt surprised with any costs.Side note, they even took out a dead mouse that was chewing through my air filter so if that doesnt say great customer service, I dont know what does. HIGHLY RECOMMEND!
I got stranded on a road trip with a flat tire that wasnt patchable. They went far out of their way to help find me find a replacement tire at another shop so I could get back on the road. So thankful for their willingness to help!
Wow!!! No words can describe the amazing service I received today! I was able to get in quickly and within about thirty minutes after the test drive and inspection my vehicle was diagnosed and fixed! The bill was not expensive at all and my car sounds great! The atmosphere is very welcoming and comfortable with wonderful staff! The mechanics only fixed what needed to be done and gave me a heads up of what could be fixed in the future. With these recommendations I was not pressured and was assured that they’re fine for a while yet. Very honest individuals at this wonderful buisness! I am now a customer for life! I am defiantly telling all my friends and family to do buisness with Next Generation Auto! Thanks again guys, you did amazing!
I’ve tried almost every other auto repair shop in Hudson and had issues with each and every one of them (man, there are a lot of low life mechanic shops in this town), that was all until I found Next Generation Auto. Isaac and everyone else here truly cares about their customers and getting the job done right and on time. I had taken my Chevy Cruze to the Chevrolet dealership for an issue they could not figure out themselves... Next generation went crazy in depth on the same issue and were able to resolve it and actually explain to me perfectly why it is they did what they did and how it fixed the problem. They’re also the most transparent shop I’ve ever experienced, providing accurate estimates as well as fully documenting the process, providing actual photos in an email of the vehicles problems as well as photos after it’s been fixed. I would not take your vehicle anywhere else. Peace of mind is worth its weight in gold. Thanks Next Generation for keeping both of my vehicles running at the highest level... 200,000 miles on each and both run great.
A little pricey. Solid work.
Everyone is very friendly and helpful. Prices are comparable to other shops. They always take good care of my cars and explain the repairs in detail.
Happy with the service I received. Car is much better off having been worked on at next generation auto
On time and on budget. No surprises with this shop. The team is great at communicating with the client
The guys at Next Generation were great! Communication and customer service were top notch. I live in STP and had a vehicle stranded in Hudson, these guys took care of my problem in one day and got me back on the road.
Very friendly and honest staff. Completely trustworthy. Will bring my car there for service again.
Quick and easy at next generation, waited for a oil change and didnt get to finish the article i was reading, now that was fast, thanks jerry
Fast and friendly service at a fair price. Very comfortable waiting area too!
Great service, fast turn around, and fair pricing. Highly recommend!
Great place, great people, I love the detailed inspections sent to my email. I wont be going anywhere else.
We have had work done in the Baldwin,Wi. and Hudson, Wi. locations. Gary and Isaac in Hudson have done a great job on inspecting and repairing both our Audi and our suburban. Good, honest and clean shop, they do what it takes to get the job done!
Friendly and helpful, detailed information given on inspections, loaners available. Great place.
Great experience both times I came to this location.
Friendly, and very good attention to detail.
I am new to this using this automotive repair facility, but my 2 experiences to date have been positive one and I will be using them again.
Auto repair services excellent service and knowledgeable staff up front pricing
Excellent service and great prices
Took an appointment on short notice, and finished the work earlier than originally estimated. Will be bringing my other vehicles here for service, for sure!
Always spot on!