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Avana Windows & Doors
16225 Park Ten Pl, Houston, TX 77084, United States
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Avana Windows & Doors

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Mi
Review №1

We had six large windows replaced by Avana. The sales agent, Natalie, I believe, arrived right on time and was knowledgeable and provided samples of the windows we selected. The installation also went smoothly as the two technicians worked well together and demonstrated a high degree of skill. The windows look great!The one draw back was the companys poor response in keeping me informed of the two delays in making/shipping of our windows. In both instances I had to call and request information from Avana staff. I would, however, order from them again.

Ji
Review №2

After interviewing two other companies we met with Wendy Vaughan and we were very impressed with her knowledge and communication skills. She was very thorough in her presentation while answering all of our questions at the same time. Wendy gave us her proposal which was several thousand dollars less than her competitors. And most importantly she gave us an estimated installation date which she beat by almost two weeks. Her installation crew were friendly and very professional and completed our project in less than two days and did an excellent job of cleaning up and taking away all of the remaining debris. I would recommend Avana Windows to everyone. Jim

Ka
Review №3

I had several windows replaced and this company had great customer service and got my windows done quickly. Great quality windows for a great price! Will definitely be using again for my front and back door!

Do
Review №4

Avana Windows & Doors did an excellent job at my home. The entire experience was so positive. Prompt and accurate quote, windows and doors were installed quickly and professionally. The team that did the installation were great people who cleaned up each day and at the end of the job I had new beautiful windows. This was an investment that really has made my home value increase, better street appeal and more energy efficient. I recommend Avana Windows and doors for their excellent service and great people. It was a pleasure doing business with them.

jo
Review №5

Windows came out exactly as ordered and look very nice. Installation crew very good and efficient.

Yo
Review №6

The entire process was exceptional from start to finish. The sales agent explained the entire process very well and was pleasant throughout our meetings. The installers were professional and very polite. Once the windows were put up I was astounded! The windows complimented the recent painting of the wood trim. We are so pleased with every aspect of this project!

Ke
Review №7

Responsive team. From start to finish, the specialists were friendly and helpful. They answered every question I had and they were patient as well. My sales person, has been incredible and has kept in touch with me and my husband every step of the way. The Installation date couldnt have gone any better. We replaced every single window in our home looking to reduce the noise level and help with temperature control. Avana Windows & doors has encouraged me to give them a call no matter the question. I am appreciative of the customer service and the overall quality of my new windows. I highly recommend them to anybody in need of window installations.

Lo
Review №8

Very professional company from start to finish. Would highly recommend!

Su
Review №9

Love these windows. The saleslady knew her stuff and didnt try to get me to buy something I didnt need. The order was filled on time. The crew was knowledgeable and efficient. The owner (a woman) even came out to make sure they were doing a good job. How cool is that? Additionally, they made me a financing deal that worked with my budget. I would recommend them to anyone.

M
Review №10

Avana has a beautiful selection of windows and doors. My sister in law recommended them to me. I am happy with the experience they provided me. My new doors look amazing. The team is responsive and they provided me with all the information I needed. Thanks Avana.

Jo
Review №11

Beautiful door options. I also needed window replacements in my kitchen and they did an amazing job. Did not spend more than my budget amount. Their prices are the most affordable in the city. Thanks Avana Windows!

An
Review №12

I love Avana. They never disappoint. My sister hired them 2 years ago to replace her shattered windows and they did such a great job. Fast forward to 2020, my house was broken into and I needed quick help. I am beyond them moon with the results. They installed Andersen windows and doors in my home. I am in loveeee! Quality is great and prices are fair.

Ra
Review №13

Avana Windows provided great and amazing service installing my parents new windows. Ms. Wendy was a pleasure to work with and made it the process super easy and most importantly, affordable. I recommend her services if youre looking for window replacement. Also check out her hurricane windows if youre looking to protect your home.

Ca
Review №14

Extremely responsive and punctual. I am pleased with the quality of the products and the customer service they provided. I am beyond the moon with my new doors and windows. Thank you Avana Windows!

Am
Review №15

Avana Windows is a great company! They are very responsive and on time to get the job done. Wendy was able to answer all my questions and concerns. Shes up front and honest and informed me of the window that fit my needs the best.

Pa
Review №16

Our consultant Natalie was very knowledgeable about the various types and brands of windows, and helped us choose windows that will fit our needs. On installation day the crew was punctual and efficient; they finished replacing all of our windows by mid-afternoon, and they look great!

Ma
Review №17

Professional service. From the time of first visit to see our window replacement requirement to complete installation. All thru cordial service. Installers were no nonsense people. Installed all the windows in 5 hours with minimal chatting. Only 3 people installed. Reggie, lead, answered all our questions with satisfactory. Recommend Avana for professional window replacement.

Te
Review №18

Great window replacement services. I was particularly fond of the prices and the quality they provided me. Thank you Avana Windows & Doors.-Teddy

Ea
Review №19

I purchased Windows from Avana Windows and Doors. Natalie the sale person was very professional and knowledable of there products.The installation crew came to my home on August 24, 2019 to install Windows they werevery professional and a experience crew.My wife and I was very pleased with the outcome. Yes we would refer Avana Windows and Doors to family & friends.

Su
Review №20

Wendy and Avana Windows did a wonderful job replacing one of our damaged windows. The window is a big improvement and installation was professional and clean-up was thorough. Could not more highly recommend!

Jo
Review №21

High quality materials. Very impressed with overall results. Glad I could find a company that didnt disappoint. Avana Windows & Doors underpromised and overdelivered. Thank you all.

Ka
Review №22

Beautiful Anderson door installed in my home. Thank you!

Ra
Review №23

Dishonest, unethical, and unprofessionalAvana Windows and Doors has incorrectly installed 2 damaged doors and failed 3 different professional inspections due to their poor workmanship and faulty installation.Upon reaching out to the owner, Wendy, about the water leaks all around their newly installed doors, she started making all kinds of excuses without even seeing what the problem was first. She finally shows up to do a water test but the lift that they brought was too short to even get to the doors to do anything. She was extremely rude, and disrespectful the entire time, because they had already collected their money and didn’t want to deal with it any more. She then made a statement to her installer saying, this is too much work we’ll just say it has nothing to do with us, and “wipe our hands clean”, and told us to never contact them again. This was within a few weeks of installation!We then, had multiple well reputable companies inspect and give us a report all confirming the faulty installation by Avana Windows and Doors.Avana Windows & Doors does not care about their customers; all they care about is getting the money and “washing their hands clean” and moving on to their next project. BOTH of the doors that they have installed leak all around as a mirror image in the exact same manner confirming poor workmanship and faulty installation.Their so called “licensed engineer” never even came out to see the problem or to do any kind of testing for them to claim and produce a fraudulent report.We initially met Natalie, the sales representative, while she was actually working for another company, upon reaching out to her when we were ready to start our project, she stated that she no longer works for that company and expressed negative comments about the previous company she had worked for, she then went on to say she “works for a much better company now” and that we should go with them instead. She, however failed to mention that this new company she wants us to go with is actually her mother’s company which we later found out about, (although they try very hard to hide it). So their “licensed engineer” is most likely a friend or family helping Avana Windows & Doors fraudulently mislead people and rip people off as this seems to be a common practice with this company.They gave us a discount early on before we found out about the leaks, due to the damaged doors they installed and suggested to us to just hire someone to come and patch it up and repaint it. This is how they operate and believe is the solution to their poor quality of work.

Cs
Review №24

We were very happy with the experience we had with AVANA. They were easy to work with and very professional.

Ka
Review №25

What a scam! The lady who came out was rude and arrogant. I called for a bid upon seeing their advertisements. Way way overpriced !!! It was nothing fancy. Also found out these were builder series windows anyone can find at Home Depot. Don’t waste your time even getting a quote.

Re
Review №26

OMG!They should not be in business!They replaced my windows.I had to sue the companyPlease don’t USE this company!Contact meI will prove that they should not be in business

St
Review №27

We had two large (4X6) windows installed, one over the other, on the front of our house. These were not replacement windows; the installers had to cut into brick and sheetrock, install the windows, then rebrick with an exact masonry match to other existing windows.The work is excellent and looks like original construction. Prices for windows and installation were quite competitive. Sales consultant Natalie Vaughan was very knowledgeable and came by the site several times.All in all a great experience; I would highly recommend Avana Windows and Doors.SLJ

Br
Review №28

It was a smooth transaction with all details worked out. I’d use them again!

Ch
Review №29

Great windows and company to work with.

Information
60 Photos
29 Comments
4.6 Rating
  • Address:16225 Park Ten Pl, Houston, TX 77084, United States
  • Site:https://avanawindows.com/
  • Phone:+1 713-804-7769
Categories
  • Window installation service
  • Aluminum window
  • Door shop
  • Window supplier
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
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