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Dynamic Repair Solutions
5750 N Sam Houston Pkwy E STE 513, Houston, TX 77032, United States
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Dynamic Repair Solutions

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Ro
Review №1

Dynamic solutions employees were the easiest people to work with that I’ve ever met. I called them on Monday morning with my problems and they were sitting in my driveway 150 miles away Wednesday morning and within one hour my problems were taken care of. Not only do they except Medicare and they work with Medicare but they make everything easy for you and they care about you. I will always use these people

In
Review №2

I can’t say good enough things about this company and the way I was treated by each acid every one o came in contactwith. From the appointment staff to the technician to the manager who called to make sure I was satisfied with the repair they did on my power wheelchair.This is truly a first class company with a mission to help disabled people like me. God bless them. I’m happy to have found them. It took time to schedule my appointment but it was well worth it.

Wi
Review №3

I had my electric wheelchair serviced by Dynamic Repair Solutions recently. After placing the initial request, it took about 2 weeks to get my repair completed. But it was wellWorth the wait. These folks know wheelchair repair. I’m so glad I stuck with Dynamic and not any other mediocre repair company which we have plenty of around Houston.The technician and the phone staff were very courteous and professional. I was charged very reasonably. God bless them. My chair is running perfect again and I was able to join the bingo group this weekend.

Ja
Review №4

I called several scooter repair companies and none were able to fix my Quantum Q6 Edge power wheelchair until I came across Dynamic Repair Solutions by noticing the signs on their van. They were actually servicing a neighbor’s chair down the street. I called their 888 number and got scheduled for a repair service. Within 24 minutes of working on my chair, the correct part was installed and the chair was running like new! Absolutely amazing. These folks know wheelchairs! What a blessing. Medicare and Medicaid covered my repair. I can go back to my life now. I’m grateful to these folks.

Ma
Review №5

If you are looking for a reputable honest repair company for your power wheelchair, this is the place folks. They have been maintaining my Quantum wheelchair for years and they never failed me. If you are like me, can’t be without a working wheelchair, connect with this company. They will keep you moving and they accept insurance. Thank you Dynamic Repair!

Ma
Review №6

This is the best mobility scooter repair company in the greater Houston area, period.Over the past 30 years being bound to a wheelchair, I have tried numerous companies to do repairs l, ranging from battery replacement to electronic parts replacement to wheels etc.. no company showed the professionalism, courtesy and the know how like Dynamic Repair. This was the second time they do a repair, and my scooter is as good as new. The repair bill was totally covered by my insurance, they took care of it all. I appreciate the wonderful service:

Bi
Review №7

From Houston. Contacted them, and was told someone would call to arrange a service call. No one called. Contacted them again...still no call back. Guess I’ll have to look elsewhere.Re: Response from Dynamic Repair Solutions. I will be happy to edit the review when appropriate.A week later, and still no contact from them.

Ch
Review №8

Best experience ever. The technician was in and out in 10 minutes fixing an issue that 3 other companies could not figure out.Friendly costumer service and they take care of all insurance paperwork. My repair was covered by my insurance.

Ke
Review №9

In the past 18 years being wheelchair bound, I tried many if not all wheelchair repair companies in the area and was continuously disappointed. Until I came across Dynamic Repair Solutions. They are truly the benchmark of how a repair service should be. Courteous, accommodating and very very knowledgeable are just few of the adjectives I can describe these folks. Do your self a favor and call Dynamic if you really need to get your electric wheelchair running like new again.They deserve 10 Stars not only 5!

Ju
Review №10

Best of the best repair service. My power chair is my life and these folks keep it running like a charm.I appreciate that they really and genuinely care about their customers. They are very busy so it take few days to get an appointment but always worth the wait. I’m a customer for life.

Su
Review №11

I called because no amount of troubleshooting had worked. I spoke with JC, who listened carefully and had me troubleshoot the scooter again. It worked! This man, who could have just signed me up for an unneeded repair, did the right thing. He saved me money that I could not afford to spend. Thank you, JC....much respect to you, sir!

Ch
Review №12

Excellent in every way. This company worked on my mothers Permobil l’électricité wheelchair and got it running like new. I called 3 companies before I found Dynamic Repair Solutions and none were wanted to touch it let alone fix it.They accept Medicare insurance so my mother didn’t have to pay anything out of pocket. A blessing in deed. Highly recommend this company. Best in Houston!

Ta
Review №13

The airline damaged my electric wheelchair and I needed someone to fix it as soon as possible to allow me to use it while on Easter vacation. I called many companies, and none returned my calls or was available to do this service unless I have Medicare insurance. Then I called Dynamic Repair and spoke to a very nice representative on the phone who assured me that I will be scheduled the next day regardless of whether I had insurance or not. Sure enough, the technician from Dynamic Repair showed up in the morning replaced the damaged parts on my electric wheelchair and restored my mobility to enjoy my vacation in Texas. The cost was very reasonable and fair. Good experience.

Ka
Review №14

We have been using this company for many years and they always do great job working on my mother’s electric wheelchair.Recently her chair needed a replacement part where her insurance allowable reimbursement for it was lower than the cost. Yet this company agreed to do the repair and got it replaced even at a loss to accommodate us as a repeat customer! All I can say is WOW!I had tears in my eyes knowing that there are still companies out there that really care. No other wheelchair repair company in the greater Houston area was willing to touch this repair. Dynamic did. I am very thankful. I am a customer for life. They made my mom regain her mobility. The nicest people.

Ka
Review №15

This is by far the best experience I ever had dealing with a power wheelchair supplier for my mother. The process was easy and fast and she got the chair she really wants. Do yourselves a favor and call this company if you need a new electric wheelchair. They are a Medicare provider.

Ro
Review №16

Simply the nicest people to deal with. My mother is on limited income and she could not afford a hefty repair cost for her mobility scooter. This company replaced the wheels for her scooter free of charge. They even waived the service fee. The manager was very kind. God bless them. I am grateful.

Br
Review №17

Wonderful company to deal with. Professional and trustworthy. They accept Medicare for covered power wheelchair repairs. They work on my broken Quantum Chair and got it working like new. They also sell many brands of mobility scooters and electric wheelchairs.

ML
Review №18

Called to dropped my scooter off for routine maintenance just to be told they dont dont even have a technician.

Go
Review №19

We needed a technician to reprogram an electric wheelchair at the users home. After trying a number of other companies who either didnt show or didnt call back, I came across Dynamic Repair Solutions. They were super helpful, had a great technician out the same day, got everything going quickly and charged a very reasonable price. Fantastic service. Thank you!

Sa
Review №20

I was looking for a company that will repair my Permobil C300 wheelchair. I called 3 different companies and non was able to diagnose the problem properly. Then I came across Dynamic Repair Solutions online. The technician was extremely knowledgeable and professional. The correct defective part was ordered and installed. My chair is running like new. They also performed seat and wheel adjustment at no additional cost.I’m very pleased with their service. Honest, courteous and get it right.

Sa
Review №21

Finest wheelchair and scooter repair service the Houston area.I called Dynamic repair solutions to get a repair on my Invacare TDX power chair. The chair was in a very bad condition due to years of continuous use and lack of quality maintenance. Dynamic worked with me step by step into the qualification process to get a new power chair through my insurance. They gave me a loaner to use until the process was completed and a brand new Quantum wheelchair was delivered to me, covered totally by my insurance. I couldn’t have done this without them. The technician took an extensive amount of time to ensure the chair is fitted correctly, the program is correct and that I’m comfortable operating it. I appreciate the good service. I will recommend them to anyone looking to repair or replace their existing power wheelchair.

Na
Review №22

Nice work on repairing my wheelchair. I ended up purchasing another one form Dynamic Repair. Best price around. Great value.I recommend them.

Br
Review №23

The best power wheelchair repair company ever. They get the job done! Reasonable and professional.

Al
Review №24

It took a week to schedule my repIr appointment... well worth the wait. These guys know how to do the job right the first time. The manger called after the repair was done to ensure my satisfaction. That’s good customer service. My Permobil wheelchair is running like new. All problem parts were replaced by original manufacturers parts and the whole repair was covered my insurance. Other repair companies have always decline repairing my wheelchair due to the height cost of parts. Dynamic came to the rescue and repaired my chair. I am a customer for life.

Er
Review №25

My mother needed a new battery for her chair. She paid for it out of her limited funds (battery was $595). I contacted Tiffany in the office to send a check to pay for the battery on behalf of my mother. She said once my check cleared, my mom would be refunded. The check cleared on March 20, 2018, and no refund has been processed. My mother passed away on March 24, 2018 prior to the date the battery was to be installed. I called Tiffany Monday March 26 to discuss the refund of both payments (total of $1,190) due to my mothers death. Today is April 3, and still no refund. I called her again yesterday to inquire. She said her boss was out of the country and he had to approve this. To me, this is poor service. I have expenses for my mom that need to be paid, and I should not have to ask more than once for this.

Le
Review №26

This company placed a used joystick on my chair. The manager was really nice and helpful, but I still had problems with my chair a week later. I called back to get a rental, a refund or a another look at my chair and I never got a call back. I took my chair to another company who was able to assist me.

Ed
Review №27

The technician was professional and knowledgeable. My power wheelchair repaurned to me running like new. I’m grateful

Pa
Review №28

Good luck getting this company to do any work on your equipment. I called a month ago and after 3 calls and being put in a list for repairs I have never received a call back. Finally I called again and was told they only have 1 technician here in Houston and they have a technician from California driving back and forth to do repairs and he won’t be in the Houston area again for 2 more weeks. Not sure why I wasn’t told this a month ago I could have moved on to someone that wants to actually do business here in Houston!A city of over 4 million people and they don’t bother to hire more than 1 technician to do repairs here locally. Maybe you just stick with operating in California because you aren’t doing us any favors by making idle promises.

Pa
Review №29

I have been a customer for 5 years. Keeping my Jazzy wheelchair is perfect condition and well maintained. Great folks

No
Review №30

Very pleased with the service provided by this company. 2 other companies could not repair my Permobil electric wheelchair. Dynamic Repair Solutions is the only company that fixed it right once and for all. I am thankful to them. My insurance covered the repair so I did not pay anything for the repair.

Ha
Review №31

They went above and beyond to source hard to find parts for my fathers electric wheelchair and got it working like new. Great folks. Real Pros.

Gu
Review №32

STOP ! Know this before you attempt to use this service. At one point they were on top of their game but not not, I dont know if its due to a change in management or they just dont care any more. Customer Service is Non-existent. This was my second time turning to them for repairs because I was told by them they had me on file, so they should have the order codes to process the work order fast. Instead after the first contact call, all I got was ( The tech will ... call you back to set up an appointment to check or fix the chair ) then there was no return calls from them, this went on for A WHOLE MONTH ! ! NO EXAGGERATIONS, The last time I was able to talk to someone I was told the Tech would call me Friday or saturday, ( Saturday ? Yes he is working the weekend to catch up. ) I had discussed this issue with my insurance representative who also called her said, she was told the Tech would come out Friday or Saturday, I told her I was told he would call me, which is it ? Turn out to be neither, Since Im typing this at 7:09PM Saturday night ! my chair is not a conversation piece, I need it for MOBILITY. This is not a case of parking in a handicap spot then get out the car and skip into the store. So unless you using your equipment as a conversation piece or convenience and not necessity, go somewhere else. In short customer service stinks to high heaven. 😲 😡

Ca
Review №33

Prompt, professional and get the job done! Incredible power wheelchair repair service. Thank you guys!

Gu
Review №34

In regards to STOP READ THIS! on Monday December 4th the tech finally showed, up very apologetic apparently he had more work in Dallas then he had anticipated which I can understand things happen they dont always go as planned but someone should have at least called to say you are still on our radar, you havent been forgotten, we got bogged down but we still have you in mind, to which he agreed the ball was dropped, again he was sorry that it had happened. Later the same day the owner of Dynamic Repair Solution called he wanted to know firsthand how I came to my conclusion I explained to him like I did to the tech that had came out, I understand things happen you know The best laid plans of mice and men but like a courtesy call to a doctor as soon as you realize you can not keep your appointment, Call and Say Something; Im not saying you should call everyone on your roster but at least those that you have called with a set date and time for the tech to come out especially, if they have been calling for days to set an appointment for a tech to come out to view their power chair; especially if the situation is of necessity not want. in closing he assured me he will discuss the matter with his staff and that yes the ball was fumble this should not have happened he was sorry and he would definitely debrief his staff, after talking to him, I am of a mind to give him and his company Dynamic repair solution the benefit of a doubt, he agreed the ball was fumble, hes going to go back and debrief his staff so this doesnt happen again. Heres to hoping. Im changed my one star to three stars. 🤔

Na
Review №35

Wonderful experience. Quick repair at a very reasonable fee.

Pa
Review №36

It doesnt get any better. These folks get it right the first time. Fantastic Scooter Repair Company.

Tu
Review №37

Great experience with repairing my Invacare TDX electric Wheelchair. Very professional and friendly folks.

Pa
Review №38

Excellent Service. The best.

Ji
Review №39

Great company, great repair service. Nice job on my mobility scooter.

ch
Review №40

John & Carlos did a beautiful job on installation and repairs on my wheelchair

Information
10 Photos
40 Comments
4.4 Rating
  • Address:5750 N Sam Houston Pkwy E STE 513, Houston, TX 77032, United States
  • Site:http://dynamicrepairsolutions.com/
  • Phone:+1 888-258-0602
Categories
  • Wheelchair repair service
  • Medical supply store
Working hours
  • Monday:8AM–3:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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