user
A Better Tripp Moving & Storage
5400 Mitchelldale St b1, Houston, TX 77092, United States
Appearance
A Better Tripp Moving & Storage

Comments
W
Review №1

Used a Better Tripp for a move back in the middle of COVID in 2020, cant believe I forgot to leave a review (until now) for the wonderful job the team did for me. They were careful with my belongings on a long haul move from Houston to NYC, and were accommodating to my requests for a remote move as I did not feel safe traveling up to my new home yet. When I finally got up to my place 5 months later, I honestly was expecting the worst, but everything was there. And everything was intact. It was such a great feeling of money well spent with this company and I highly recommend them and will use them the next time I make a long haul move. Thank you

Ed
Review №2

The guys were courteous, professional, and thorough. I was impressed with how they loaded the truck, no wasted space. I will definitely use their service again.

Tr
Review №3

Earlier this year, these guys pulled together a TX->CA move for me on short notice, at a competitive price. I had found them recommended on Reddit, and was not disappointed. Melvin Parker was responsive, organized, and incredibly helpful with advice on the packing, move, storage, and auto transport. The packers did a great job, and everyone managed to stay within my tight schedule.This was all incredibly refreshing after a different company gave my girlfriend a very stressful experience and poor service in her part of the move just a month earlier.Definitely adding my recommendation for A Better Tripp.

ch
Review №4

My family has been moving back and forth from the West coast a bunch of times and it has always been Jose. Jose is super trustworthy and reliable that I totally relax when I know hes the one in charge. In the last move we could not find an expensive item and Jose came back after work and helped us find the item going thru each of the other boxes. This is a family business and the team has been with the business for a long time this makes all the difference.

Er
Review №5

They were fast and very efficient. They wrapped the furniture and did not complain at all when I micro managed. I have hired the wrong company to move before. These guys were professionals, didn’t make me empty out my drawers and didn’t invite their injured cousin as the extra man to help. They have my recommendation, cheers.

He
Review №6

The team was courteous, on time and able to move a 700+ pound baby grand piano with 3 people (in town move, about 25 miles). I am glad I chose A Better Tripp Moving and Storage as I have never heard of them before, but did see other good reviews online. They are legit.

Su
Review №7

I was recommended this service from a friend who stated their were a good company. The movers packaged and stored my everything thoroughly and efficiently. Upon arrival to deliver to the new residence, some things were unexpectedly damaged during the move. The management Melvin replied quickly with their claims department to compensated me for the items to make sure everything ran smoothly. This is a really good company and would recommend them to future movers. They back their policy 100 percent. If you chose them you will not be disappointed.

Ki
Review №8

We had a few hiccups with the amount of time it took the guys to move us, but everything got there in good shape. The guys did a great job with wrapping our parents furniture and they moved them carefully. After speaking with the owner, they made things right. We appreciate their willingness to listen and resolve the problem.

Co
Review №9

We have used A Better Tripp 4 times now! Every time they are wonderful. This last trip the men worked quick and kept all our belongings super safe. The men were super kind and respectful.

Mi
Review №10

Our truck driver was Jose and he was excellent!! He kept in constant communication with us. When he arrived at our destination, he was able to maneuver his semi into very tight spaces. That made our moving process quicker and easier. He also took care of our special high value items ensuring they were protected appropriately. I would highly recommend requesting Jose as your driver for you next move!

Jo
Review №11

We recently moved from Cypress to the Hill Country. Prior to the move, Melvin came out and reviewed everything that we were moving. He determined we needed two trucks. The day of the move Darrel and Jorge and their team arrived earlier than the scheduled time. They worked all day wrapping furniture and moving items. The next morning they left Houston early and were here before the scheduled time of 9:00 am. This team was excellent. They had great attitudes, friendly and were very careful with all our belongings. We would highly recommend A Better Tripp and this team.

Ro
Review №12

We utilized A Better Tripp Moving for our relocation from Los Angeles to Dallas. My initial contact with Melvin in sales was pleasant and we discussed the inventory to be transported. William from dispatch then coordinated the moving details to ensure the delivery to our new Dallas home will occur concurrently with the close of escrow. Robertos packing team was professional and very polite. They boxed items with precision and with ample paper to protect all items. Not one item was broken. The entire process was smooth - I would most definitely use A Better Tripp Moving again! Thanks to the entire team.Sincerely,Remo and Robert

Da
Review №13

Daryl and his crew were friendly, professional, and efficient. Thanks again!

Sh
Review №14

ABT is the best! Ive trusted them with White Glove Delivery services for 3 years and they continue provide excellent service. They are professional, careful, and efficient. I never have to worry on installation days when I know ABT is delivering the job.

Di
Review №15

A Better Tripp was a very positive experience. Everything was done aspromised. On time, careful with furniture. The workers took time packingour belongings with respect and care. Everything arrived at the other end in perfect condition as promised and on time. I would gladly tell all my friends to use this service. Thank you A Better Tripp.

M.
Review №16

They moved me from ATL to Houston! Jose and his team are AWESOME and very professional!!!! They wrap your furniture and ensure they take care of it loading/unloading! It was a smooth transition and they made it less stressful!

Da
Review №17

The A Better Tripp moving crew arrived on time, took great care in packing my belongings, delivered the household items in excellent condition and made sure I was fully satisfied with the service provided before departing. I could not have asked for a more professional, courteous and conscientious crew. Thank you!

Le
Review №18

A Better Tripp is awesome! From packing the house, to making an inventory of EACH box, driving safely across the state and unloading items in the 100+ degree Texas heat, we could not have dreamt of better service! Thanks to Rick and his crew for treating our house like it was their house. Professional, friendly, trustworthy and fun, they made a stressful experience actually enjoyable! If you ever have to move, you can trust A Better Tripp to go over and above to do the job right!Lesa Cain5 Stars plus!

Du
Review №19

I have used other companies to move. A Better Tripp was by far the best value. They were easy to schedule. Provided an appropriate quote. No surprises. They arrived on time and finished much sooner than expected. They coordinated the move with my office building manager for a smooth move. I just had to point where furniture went. Would definitely use again and recommend to anyone.

Do
Review №20

I seriously could not thank them enough for this very large move! They moved our entire law office with ease despite them having to coordinate with building management, showing proof of their insurance requirements to both buildings, and having to coordinate loading docks, etc. And, they did all of this with a smile on their face and nothing seemed to stump them. Nicely done! When their workers showed, 100% of them were genuine and caring. They moved the entire office without a scratch. Even though the move lasted until 2:00AM, all of them were happy to help and not one of them seemed frustrated that it was so large it was taking a long time. Absolutely recommend and great job!!

Kr
Review №21

A Better Tripp recently moved us and they did a fabulous job. The Silva team showed up on time and immediately started packing things in my house after assessing things that I wanted moved. The following, extremely cold, morning they showed up early with smiles on their faces ready to finish packing and start loading. They were very careful with my belonging, moving them out of my old home and into my new home! They wrapped all of my furniture very securely and covered my floors to protect them from scratching. Mr. Silva and his boys were very professional, respectful and pleasant throughout my entire move. I definitely recommend them to anyone in need of movers!

Tr
Review №22

The process from start to finish was easy and went very smoothly. Plus I was given a great price for a cross country move. The guys packing and moving my stuff did a fantastic job and made sure everything was packed and wrapped the right way. They did a great job unloading my stuff in my new place. I liked that they were the same people packing and unpacking my valuables. They were very courteous, neat, organized and thorough. I would highly recommend them and use them again. Thank you A Better Tripp Moving, Jose & Crew!

ba
Review №23

We have used A Better Tripp Moving twice, this time for our long distance move. We were super happy with everything: from the first evaluation, packing, loading, to the re-installation of our furniture, all went smooth. The crew was excellent and the best packers, we have ever seen. If you have collectibles, these are the people you want, to handle them. They really do care! I hope we are not moving anytime soon, but if so, I will definitely contact them again. Thanks guys!!!

Al
Review №24

When they say expert they arent kidding! It all starts with their leaders. Melvin coordinated every aspect of the move beautifully. In reality its all about the execution and it was flawless! Kudos to the team of Packers: Jorge, Miquel and George.Also the movers themselves: Andres, Roberto, Edwardo, Ruiz and Marlene. They couldnt have been more careful, polite and accommodating.Bravo to A Better Tripp and these fine people! This was our second move using their service and it will not be the last.

Mi
Review №25

A Better Tripp was amazing! They were the most stress-free part of our move from Houston to Cypress. They were professional and efficient. Thank you for the great service!!

Pa
Review №26

The best TWO moves in three weeks time I’ve ever experienced. This company is top notch! Great communication, fairly priced, punctual, and a crew that hustles (Jesse’s crew is the bomb!)! Management runs a good ship and is very responsive. I highly recommend this company!

Ge
Review №27

A Better Tripp has a knack for hiring people who make your move pleasant and smooth. The leadership qualities of the crew chiefs are extraordinary as they always manage to coax the crew to do the near impossible. They moved our goods some very delicate from a large home to storage a year ago and returned them to our new home last month. There were some communication issues and some items may need touching up because of storage issues, but over all they delivered on their promise. These moves are difficult and they never backed off of anything. Stay in communication with the crew chief!

Da
Review №28

I could not of asked for better service. They were accommodating, careful, and responsive to all my requests. I had a lot of request.

ms
Review №29

The best moving experience I have every had! Having spent time in the military, I have moved often and A Better Tripp has, by far, been the best overall experience. Pricing was competitive, moving team was on time and easy to work with, and the customer support overall was attentive and superb. If you are searching for a moving company for your next move then your search is over.-Brett

Br
Review №30

Even though this move was relatively small, equivalent to a small 1 bedroom apartment, I wanted a professional team. That’s exactly what I got with A Better Tripp. The office worked with me to find a convenient time and were courteous when I needed to push back the date. The moving team was prompt, quick, and thorough. They even checked all the rooms and closets and found items I had overlooked. Highly Recommended.

Ca
Review №31

A Better Tripp was amazing! They were the most stress-free part of our move from Texas to Tennessee. Everything was accounted for and nothing was broken. They showed up when they said they would on both ends of the move. They day we were moving in, the weather forecast was calling for some pretty serious storms. Our driver called to see if he could come a bit earlier so as to avoid the weather. Everything was unpacked and in the house before the skies opened up. They were also wonderful about setting up beds and placing furniture. Highly recommend and would definitely use again!

Ti
Review №32

They really took care of our. Furniture that was truely important. They are not the cheapest but that’s ok, we feel our money was well spent. Thanks better tripp!!!

HL
Review №33

Recently, our daughter moved out of the rent house she had lived in for several years into her own first house. She doesnt throw anything away so there were a ridiculous amount of boxes. Notwithstanding all this, the moving crew handled everything without a hitch. They were on time, loaded everything on the truck in a timely fashion, and got it all unloaded quickly. They also had a great attitude, despite her indecision and re-placement of furniture at the new house. We have used A Better Tripp Movers on multiple occasions in the past, both for office and personal moves, and every time they have come through with a quality job that was economical given the amount of work involved. We will continue to use them whenever the need arises. Good job David Tripp for building a great company with tremendous, hard working employees!

Ba
Review №34

We have used their services repeatedly (three times) and their services have always made our activities go forward as planned, I find using the company has always been extremely pleasant.

Ka
Review №35

These guys were great, I was in regular communication with the mover as he was driving to New Orleans to drop off furniture for my daughters 3rd floor apartment. Everything was moved in professionally, on time, and ahead of schedule and for a great rate. Totally happy with their service!

Je
Review №36

I contacted A Better Tripp Moving Co. after passing one of their trucks on the interstate. I like to use local family owned businesses with good reviews. We were new to Houston and they were excellent! I spoke with Linda who was very courteous and informative. I had some very large antique pieces, including a marble top buffet. Roselle and his team did a fantastic job at meticulously disassembling and wrapping the large marble top. They moved it seamlessly, as well as the other pieces. In our situation we had next day delivery and Roselle even played childrens music while unloading to entertain my two year old. I highly recommend this company and I WILL be using them again!Thank you for your service!!

Ch
Review №37

We used Better Tripp Moving to move into our first home this month. They were extremely accommodating - as we went from an apartment to a house, while making a stop at a storage unit. The gentleman that were helping us that day were WONDERFUL and so helpful! I am pregnant and wasn’t able to do a whole lot, so it was very nice and so assuring to know our things were in great hands!

Ka
Review №38

We have moved across country several times over the years, but this move, from Houston to rural Washington state, was the trickiest! Our new community is remote enough that I was having trouble finding anyone who would take the job! THANKFULLY, my neighbor referred me to ABT! Because our new town didn’t have conditioned storage, we had ABT store our belongings in their vault in Houston until our new house was ready. When we were able to receive our belongings 7 months later, everything arrived on time and in good condition. Everything was quickly unloaded and furniture set up, with virtually NO damage, other than a couple of lampshades. The staff at ABT couldn’t have been nicer or more professional. I highly recommend them!

Al
Review №39

Ive used A Better Tripp three times now for cross country moves and wouldnt go with anyone else. They take great care when packing and unpacking furniture and boxes. The crew they send is always kind and courteous.

Ge
Review №40

These movers performed exactly as they said they would. We shipped a small load of 13 large boxes from Wayne, NJ to Truckee, CA. Other moving companies either refused a small load, would use more than one mover, or would charge over $1,000 more than A Better Tripp.They picked up on time, packed carefully, delivered on time, nothing was damaged. They charged what they had estimated. The salesman and the operations person were personable and effective. I highly recommend them. I would use them again.

me
Review №41

This is the BEST moving company I have ever used....and I have moved over 8 times!!! First of all, Melvin is my go to guy when needing to schedule! He helped us move my parents out after the hurricane & back in, one year later.... and we kept changing the days MANY TIMES, yet, Melvin was SO very patient!! Im sorry I dont remember all the crew names, but can tell you they are ALL the BEST!! I did remember Raoul after this last move & he & crew were phenomenal!!! Would not hesitate to pick up phone & call them!!! Thank yall SO much!!

St
Review №42

I have moved several times and these guys were fantastic. They got the job done efficiently and safely. All my items arrived the next day on time. They are even able to track the trucks so if you are wondering how close they are they can give you a heads up. No issues with any part of the move. Was recommended by a friend and will recommend to others in the future.

Ma
Review №43

Better Tripp moving was a lifesaver for my family after the death of a cousin in Houston. They boxed up dishes and furniture when another family member could meet them and delivered to me in St. Louis. The man who delivered could not have been more helpful...even followed me to my sons house to leave the last 3 cartons in his Garage because I was recovering from back surgery. I thought caring companies were extinct but this company proved me wrong. Thanks so much!

El
Review №44

We dreaded having to arrange for moving but a realtor friend recommended we contact A Better Tripp. From our first call to the final destination and unloading we had nothing but excellent service. All the packers, the driver, the unpackers, the office personnel were personable and professional. They recognized that this was a hard time for me and were kind and helpful. AND none of the fine porcelain and Waterford were even nicked. Nothing broken. I would recommend this company for any move.

Cr
Review №45

There are a lot of moving companies in the city of Houston but in my opinion there is only one you should use. A Better Tripp Moving and Storage! I have used them for both storage of my household goods and for 2 local moves within the city of Houston. They have exceeded my expectations each time I have used them. They were prompt, efficient and professional. I have also used them for shipping a piece of furniture to my daughter in Chicago.That also was a great experience. The piece arrived without a scratch and on time. Each experience has been positive, I would enthusiastically recommend them. Dont look anywhere else when you consider a move, call A Better Tripp, you wont regret it!

ME
Review №46

This company is great! They itemize and explain all charges in the initial quote. If something happens to go wrong or there is a change, the company will amend the bill and explain the changes. Also, they are very good at keeping in communication with their clients before, during, and after a move. The movers work quickly and efficiently. I highly recommend A Better Trip Moving and Storage.

Ma
Review №47

Moved large one bedroom, 3rd floor apartment to 2 story single-family home on a miserably hot July day. Quote was quite competitive with other reputable companies and scheduling the move was easy. Movers arrived on time, were professional, and finished within the expected time range. Everything arrived at the new address without a scratch on it, and nothing - not even one single dish - was broken during the move. Would highly recommend.

Le
Review №48

Nice, neat gentlemen arrived and got right down to business. There was no chit-chatting, cutting up and I dont think they were going to take a lunch break, but i insisted. They packed everything carefully and there was not one item missing or broken when i unpacked. They made sure i did not lift anything and the things that were heavy, they put in a place that was easy for me to get to. All electronics were unwrapped and undamaged, so it was very easy for me to start putting things away. Ive used A Better Trip Moving two times and would highly recommend them.

Il
Review №49

I just got moved this month with the help of the Better Tripp. I just want to say that since the moment of the Quote until the last minute of the move all members have worked hard, organized and carefully with all my furniture. Another positive point it is that the estimate price was very accurate and fair.

Jo
Review №50

The ONLY company we call for our moves! I have had A Better Tripp move me three times in the last 10 years: twice for work and once for my home. They are fast, they are efficient, they are careful, and the guys are super to work with. The most recent move was last week, moving my office and warehouse inventory. They were very careful to make sure the warehouse inventory was boxed and marked so that the items were moved together and put in the new space together, so that I was able to organize the new space very quickly, without having to hunt for boxes of like items. I will never call anyone else!

Br
Review №51

A Better Tripp handled our move of a 2500 sq ft house from Houston, TX to Richmond,VA. I couldnt have been more pleased with the service I received. From the initial meeting to the pack and move it was a great experience. Jose and his crew did an excellent job packing and loading our house. Jose made it to Richmond in 3 days and unloaded in the same professional manner our stuff was loaded. I highly recommend A Better Trip Moving & Storage.

Li
Review №52

It has been a pleasure to have A Better Trip conduct two moves for us. Late last year we had them load a full truckload of furniture and moving boxes and put everything in a storage building. Several months later we called them back to remove several furniture items into a relatives home. In both cases the team handled our furniture and other items with considerable care. The final cost matched what was quoted and there were no unpleasant surprises with the bill. When I need to make another move I will certainly call A Better Trip Moving & Storage to help us again!

Ja
Review №53

I ordered two trucks and 4 men. The crew was on-time, polite, and quick. Fantastic!However, the Sales Rep was quite rude. When the crew arrived they gave me an estimate that was 50% more than what the phone rep quoted (6hrs verse 9 hours). Two days prior, I had provide the sales-rep a comprehensive moving inventory list (100 boxes, 30 bags, yard tools, furnitures, etc..). I can understand if it’s 1 hour off, but 3 hours!So I called the office (same sales-rep answered) to explain the situation, “Why did you give me a quote that was so way off….”. She said there’s no way she can provide an accurate quote. Then the next sentence from her was, “..Do you want me to call off the move?” Wow! She knew very well that I wasn’t in the position to cancel. Regardless, an apology would have been good enough for me, but I got a slap in the face.I plan to move again within 6 months when we buy our new home. I really like the crew, but I’m not sure if I want to talk to your sales rep again.Regards,-James

Ji
Review №54

Jorge and his crew was awesome!!! We had a difficult move that needed three different trips over two days and these guys just kept working through the heavy furniture pieces and Texas heat!!! I highly recommend this company and will definitely use them again in the future!!

Sa
Review №55

Ive used A Better Tripp to transport different items all over the country for me for the last 7 years. They always do a GREAT job with fair pricing and they are lovely to work with....always very responsive!!!

Sh
Review №56

Better Tripp did a fabulous job moving me locally here in Houston. The movers were cheerful, courteous and super-efficient. They never even took a break! They moved me carefully - not one bit of damage to anything - and they accomplished the move in less time than the orginal bid. So my final cost was less than the estimate!!! Who ever heard of that? I would recommend this company most enthusiastically.

Ke
Review №57

We were able to get our daughters things moved across country at a price that beat everyone else by hundreds of dollars. They even were able to accommodate our special needs in getting her things from storage. The men who made the delivery were polite and eager to serve. We will definitely call them first the next time we need a move.

Je
Review №58

Great company! Movers were fast and efficient. They were careful and respectful of our belongings. Highly recommend them!! The office staff was also great!!

Ed
Review №59

I called this company, and was happy that they had someone come out to my home for a move estimate. Everyone else just wanted to give me phone estimates. My move will be from the Houston area to Arizona. When Melvin arrived we went through my belongings and I commented how quickly he was taking notes. I don’t have a lot of furniture...maybe equal to a two and a half bedroom home and 50-60 cartons. I felt confident that he knew what he was doing and he seemed like he would be fair and accurate in his assessment. WRONG! This estimate was so far out of kilter that it looked like he just didn’t want the business......twice....actually more that twice what other estimates had been.....,even though I made sure that all the other estimates were based on much higher and worse case scenarios as they pertain to my household belongings. When I tried to reach Melvin for a clarification, he was unavailable and has not returned calls. The bottom line here is: I know that this company has the right to provide any estimate it chooses, but why go through the charade and if you don’t want the business, SAY SO. I thought that going with a local company was the right thing to do...I was wrong.

Ro
Review №60

My husband and I have moved 6 times with A Better Tripp and we both highly recommend them to everyone we know. They are honest, reliable and have not damaged anything to date. We will use them on all our moves in the future and recommend them to clients, friends and family.

V
Review №61

If you need the services of a moving company whether local or across country I can’t say enough great things about the A Better Tripp movers. From the guy on the phone to the truck driver you can tell they all take pride in their job and company and want to ensure your move is the best experience. I used their services to move furniture from Virginia Beach back to Houston. I was nervous because I had a number of irreplaceable antique pieces from East Germany and Eastern Europe acquired while stationed in Berlin in the late 80’s and fragile items such as a nearly 70 year old 7x5 ft scroll map of East and West Berlin that once hung on the wall in a US military headquarters and a large antique display cabinet with glass doors. Everything was well prepped and secured, A Better Tripp treated every item with the upmost care. The driver and crew were friendly and amazingly efficient and quick. After the truck was unloaded the driver reassembled my furniture and placed it wherever I wanted it. Awesome company, awesome service I highly recommend A Better Tripp!

Jo
Review №62

These guys are truly outstanding! I used to work for a mover and this company is FIRST CLASS all the way! All of there employees are committed to making the move as easy of an experience as possible, take pride in there work and treat everything as if it was their own! If I would ever move again, I would definitely call A Better Tripp Moving.

Ly
Review №63

This company is professional from the first phone call of inquiry to the eventual end of your move into your new home. Every employee is friendly and highly competent to do their job. The company has fair prices and quality service. I would highly recommend them to anyone interested in having their furniture and personal items moved without any problems or damage.1/7/18 As an update to this review, they are an excellent moving company however they sent an email offering a $5.00 gift card to acknowledge and write a review on a couple of web sites. I was happy to do it for as I stated above, they were an excellent company, however in return they said I would receive a $5.00 gift card for Amazon. I never received it, I emailed them twice and never heard a word.I want to stress again, they are a great company but I am annoyed about a stinky little $5.00 that out of principle I deserved.

Ve
Review №64

We wish to express our appreciation to the men who work for A Better Tripp Moving Company. They have moved us several times with the last being after our home had been flooded. They are always punctual, friendly, and more than willing to do the extra that makes moving easier on us. We certainly would use them again when we move.

Do
Review №65

I wanted to give A Better Tripp Moving and Storage a good rating initially. They were quick to respond to my initial inquiries and packed and delivered my belongings after my mother’s death quickly.However, once my belongings arrived, I realized that a large, heavy, tile wall hanging was missing. This was a piece that the head packer took an interest in when he came to pack up my Mom’s apartment. Although I have called and reported the item missing, the company has been unable to locate it and has not responded to me unless I call them inquiring about the item. This has gone on for several months and I am assuming at this point that I will not get the wall hanging back.If you use this company, watch the packers like a hawk and make sure they label everything they put in boxes and that they list all the boxes and items they pack on the manifest. I assumed the head packer was being professional and honest, but obviously he was not. It cost me an item of not only sentimental value, but also an item of irreplaceable value because of where the tiles came from originally.2/21/19: I am following up on my initial review and the response by Terri Tripp to my review. I am NOT SATISFIED with your company’s response to my stolen item. You never located my wall hanging and reimbursed me $15.00 for it by weight. (I had not taken out additional insurance, as the lead packer knew.) The amount is a joke and not even worth cashing.Terri, you have thief amongst your crew and the worst part of it, for you all, is that he is a member of the family. You’ve allowed him to get away with stealing, so chances are he’ll do it again, if he hasn’t already. Shame on him, and shame on you and your company. It’s too bad you don’t believe your customers.So, I reiterate...if you use this company, watch the packers like a hawk, get detailed descriptions of what is in each container, and triple check the number of boxes listed on the packing manifest with the actual number of boxes. I may have been too trusting, but that doesn’t mean I deserved to get ripped off!

As
Review №66

Always a pleasure working with Better Tripp. This is the third time Ive used them and they never disappoint. Came early, and picked and packed all my stuff. Dropped the stuff after giving me 48 hours notice, so Id time to prepare for their arrival. Good job and keep it up!

PA
Review №67

BEWARE OF THIS COMPANY-- I believe they are deceptive in their policies & practices.. I spoke with Melvin(Sales) a couple of times on the phone, but he never wanted to answer my emails and provide responses in writing. He claimed a lot that his company would deliver, but I became increasingly concerned with his answers and non responsiveness... Most importantly, he claimed I did not need insurance(added protection beyond the state required .60/ lb) but I inquired about coverage for $25k and $50k and was told by Melvin additional coverage was .15/$1,000. So when I was planning to finalize my move requested $15k in total for additional coverage(since it was a local move within 15 miles) but was told by Melvin that there was a minimum of $20k per truck, which had NEVER been mentioned by him and he knew the volume of my goods and that two trucks were needed to complete the job.. When asked about the minimum, Melvin never provided an explanation, so I canceled my move with them. My belief is he did not want me to insure my items so he demanded a minimum which would cost me more so he thought I would not add the coverage, oh Melvin you were so deceptive and wrong.. When a company is unresponsive to documenting inquiries and providing explanation to policies, then they should be questioned and possibly investigated.. Basically they wanted to increase the required coverage cost so I would not purchase the added protection and they would not be liable to damages... Would not use this company since their management can not be trusted... Can you imagine the workers?? In the end I chose another company and all worked well..

Lo
Review №68

A Better Tripp recently moved me over a 1000 miles. They arrived at my house on time and handled several sets of china and some furniture like it was their own! I was impressed. They worked hard and loaded that truck in only a few hours. After a delay for some truck issues, the furniture arrived in excellent condition. None of the china or furniture had any chips or scratches. The total breakage: the handle on the dryer vent! Thats it! If I move again, I will definitely use them!

Me
Review №69

Top notch service from the beginning to the end. The crew was amazing and made my move less stressful, which is hard to do. They were very professional and on time. Highly recommend this moving company and will use again.

Ar
Review №70

I’ve used A Better Trip twice and I must say each time they were exceptional. I have never experienced a moving company that was quick, careful and professional. Thank you “A Better Trip” for making my move a worry free move.

Sh
Review №71

Couldnt have had an easier move at a very difficult time after the Houston flooding. Melvin and everyone I talked with was very kind and helpful even when they were deluged (no pun intended) with calls with people trying to salvage and move what survived the flood. I bought packing materials from them and they picked up and moved our boxes very quickly and safely. Highly recommend!

Mr
Review №72

The movers arrived right on time.They were very polite and professional asking us to show exactly what was to be moved from each room.The guys wrapped and taped each peace of furniture . Even scuffed up old chairs. Theyre moved 2 bedroom suites,living room, dining set and washer,dryer . Everything done in 4 hours without any breaks. We were very pleased and would recommend them to our friends and family.

Am
Review №73

Stellar! I would recommend A Better Tripp to my friends, family--and anyone moving. They blanket wrapped everything, took special care of my treasures, and were patient, hard-working and courteous. I could not be more impressed. NOT A SINGLE SCRATCH on anything!

Ch
Review №74

Better Tripp was OUTSTANDING from start to finish. Allen was excellent as a move consultant and worked his schedule to accommodate ours. Even better, the four man crew - Lupe, Edgar, Jose, Rafael - outworked Allens estimate. They were careful with and respectful of our belongings and home (new and old); everything was moved without a single issue - nothing broken, dented or even scratched. They exceeded expectations and helped our move come in under budget. I would highly recommend A Better Tripp and particularly Allen and Lupe, Edgar, Jose and Rafael as a four-man crew. Top notch. Id recommend them to family and friends.

Sh
Review №75

If it was possible to award 10 stars, I would. Our two man team moved us seamlessly out of our second floor condo and into our new second floor condo. The stairs were narrow and the furniture heavy, but their attitudes and polite demeanor never wavered. I cannot compliment Juan Carlos and Douglas enough. They also took additional care to wrap each piece of furniture with a moving blanket that they secured with packing tape. All of our furniture, despite the small spaces, arrived in mint condition. We watched other people at our condo move, and their movers were uncouth, messy, and careless. We were so thankful that our movers were, kind, courteous, and careful. Again, I cannot recommend this company enough. The next time we move, I know who to call: A Better Tripp!All the best,Shannon

Ap
Review №76

6 Stars for being professional liars.I used disreputable, destructive A Better Tripp in 2007. They packed and stored the contents of my home for 4 months. When they delivered my property, suddenly it had to be done in 2 trips.David Tripp, nor the warehouse people told me my property had been damaged by, what they later claimed to be a leaking A/C in their warehouse. Instead, they took the extra day-plus to re-box items, concealing the damage, and deliver it to me in boxes no one would know had water damage.Furniture was also destroyed.While packing my house, I was told one of their guys was seen going through my handbag. When I learned of that, I called and told them. The response: Oh, he was probably just looking for pills. He does that, so dont worry.AND, nope, they never paid a single penny to compensate me for their services or the damages.***I see the company response--No records. Theres a surprise. I sued you! Ring any bells now? ***Unfortunately, this doesnt allow me to reply to this outfits response, so this is an edit.DO NOT USE THESE PEOPLE. EVER.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Le
Review №77

I had a great experience with A Better Tripp. Professional and experienced crew. Local move. 3000 sf home. Moved out of old an into new in one day - hard workers!

B
Review №78

Weve used A Better Tripp on all of our moving needs and they never disappoint! They are reliable, courteous, prompt, and careful at every move. We know our furniture is in good hands!

Se
Review №79

Used them twice for a local move in Houston and my most recent move to Katy and couldnt be happier with their service. Overall, they were professional, on-time, took care of our belongings, and offered a competitive price. I would use them again and recommend them frequently to friends and family.

Le
Review №80

They make customer service a priorityWe used A Better Tripp to relocate our home and church. They took special care to handle our items but as will sometimes happen there was an item damaged. The company took care of the issue and made sure it was fixed to our satisfaction. They follow up with their customers very well.Most people can deal with issues if there is communication. I recommend them if you have an upcoming move.

Ju
Review №81

I employed “A Better Tripp” to assist my move from Cypress, Texas to the Galleria area (roughly 35 miles) during October 2014. I had a great experience with A Better Tripp moving company and would recommend them to anyone. They arrived on-time at my location, took great care with my furniture, wrapping it up safely in blankets and worked efficiently as they loaded the moving truck. They did a great job and I would definitely call them again for my next move.

Ja
Review №82

I had a great experience with A Better Tripp moving about 40 miles. They took great care with my furniture, wrapping it up safely, and worked efficiently (even though they were paid by the hour). The guys did a great job and I would definitely call them if I ever have to move again!

Sh
Review №83

Ive used A Better Tripp twice now for moves in the Houston region. Both times went well and I didnt have any damage to my property. The second move took a little longer than I expected, but I did have them take apart and reassemble a crib which took a little extra time as well as move into a second floor condo. Overall a good experience.

St
Review №84

Ive used A Better Tripp twice now. The first time was four years ago; I got a quote in writing because I had been ripped off by movers so many times before, I decided I wanted to go a different route and pay by weight. The movers packed and unpacked, in addition to moving.It was wonderful - professional, polite and as quick as it could be without breaking anything. It really cut down on the time I would spend unpacking and saved my back. They didnt charge me a dime over the quote.The second time I moved I just had A Better Tripp do the loading and unloading, and was charged by the hour. The guys didnt play games to get more hours - a reasonable lunch and breaks, and they worked as fast as people moving heavy furniture can. The guys were SUPER polite and easy to work with.They accidentally charged me $125, that I didnt notice. About 30 minutes later, there was a knock on the door, and the head-mover told me I was overcharged, corrected it/had me sign the paper, and was on his way. I was very impressed with his honesty.I could not be happier with either move. They were my first ever good experiences with great movers. Not one item was broken! I highly recommend either payment style with A Better Tripp. Happy moving!

Ch
Review №85

I need a 6th star! We absolutely loved working with A Better Tripp.! We have never been moved so professionally before. These guys are the real deal. They moved my family last month and they did a great job. They moved every item with great care. Everything was moved within the given time and there were no damages or any extra fees in the end. The moving process is very overwhelming especially trying to figure out how to start or who to call in the beginning stages. I would recommend A Better Tripp to a friend. It was a pleasant experience and the move went smooth. I appreciate their effort and service! From the people I have spoken to over the phone and with the follow-up calls - everyones very accommodating, polite and professional about how they deal with customers. A Better Tripp were very efficient and friendly. We certainly had a very good experience with this moving company. We highly recommend them to all.A very happy and satisfied customer here.A Better Tripp has given me faith that there are good moving companies out there!

Br
Review №86

I had a great experience with A Better Tripp moving from Houston to Los Angeles - particularly with the two guys who both picked up and dropped off my stuff - Mike (Skinny) and Tim. They were incredibly friendly and responsible, and took good care of all of my stuff, making sure to wrap all the furniture carefully with blankets or putting loose pillows in boxes. They made the whole experience so much less stressful than it could have been, and we actually managed to have fun getting it all packed into the truck.My one complaint would just be about the office administration because the office was incredibly slow in processing my paperwork - I had to call multiple times just to get them to send first the quote and then the contract - and they only got it to me at the last possible moment. But I liked that it really felt like a neighborhood business where people were genuine and true to their word.

li
Review №87

My move was great! Steve, Jose, Guerra, and Rafe were awesome! They were super careful with all of my furniture and very polite. They really went above and beyond to make sure things were taken care of! Thank you!!

Ar
Review №88

Exceptionally professional, efficient, and speedy work. We doubt that we could do better than experience. They have moved us twice and twice the experience has been great! Nothing lost, nothing broken, and everything where you want it to unpack.

Na
Review №89

We used this company several years ago to move into our current home and they were awesome. So when it came time to move again we called them up. I called 2 months ahead of our move date. We were moving from a large home and downsizing to a smaller home. I worked with Melvin. I told Melvin the square footage of the current home, told him we had a lot of stuff, and told him that I would pack as much as I could but wanted them to pack the rest. Melvin told me to call back as it got closer to our arranged date. I thought he would come out and look at how much was left and how much there was to move. When I called back closer to the move date, I told Melvin I had only been able to pack about 75% of our items. He arranged to have 1 team show up and asked me if that was enough. I told him I had no idea. He tried to convince me to pack up our pictures, mirrors, etc and I told him I wanted them to do that. No one ever came out to see how much there was to move. Melvin suggested 2 trucks. I had no idea how many trucks or how big the trucks should be since that is not my job. They arrived on time the Saturday morning of the move and they started out great. They were very careful with our stuff. They worked all day but it became obvious they were not going to finish. I was then told that they already had a job for Sunday so they would not be able to finish until Monday. Melvin tried to convince me that was better since weekdays are cheaper. Too bad he didnt tell me that ahead of time. He told me I would have to pay for travel time and distance for the second day too. They ended up giving me a discount on that because I was so upset to have to be moving a second day. The movers finally decided to go ahead and move the items they had already packed. We went across town and it was almost midnight by the time they unpacked everything. On Monday, the same crew showed up but it was obvious that they were exhausted. They told me they had worked 16 hours on Sunday too. They proceeded to throw the remaining items all together in boxes. Garage items with inside household items. Brooms and mops with our weight room items. They broke the frame on my antique vanity. They chipped the front of one of my dressers. They wrapped items with tape to hold them together. I was very disappointed with this moving experience, which is sad because they did such a good job for us in the past. I would not recommend them after this experience.

Li
Review №90

Wonderful company to work with! The personnel in the office and the movers were incredible people that worked very hard to make sure we were taken care of. The movers themselves were considerate and polite and I was VERY impressed!

Ch
Review №91

The crew showed up on time and got right to work. A very hard working bunch and they did an excellent job of wrapping all furniture. Good job of packing the trucks to make it compact and prevent movement.They dis-assembled the bed and re-assembled at the new home.I cannot say enough about how busy this crew worked and the good communications.I would do business with ABT again.

An
Review №92

The staff of Tripp Moving and Storage is nothing but professional, experienced and caring. They moved my relatives across country with zero incidents! This was a very difficult transition as both relatives have severe disabilities, and the family members involved in this move live 1200 miles away. The Tripp teams attention to detail is stellar. We had no worries throughout the move. You can put your trust in this company.

Su
Review №93

Smoothest move Ive ever had. They treated my things like their own. Lots of antiques and family heirlooms, and everything arrived without a scratch. They even moved items already in the new house upstairs to make a place for the furniture they brought. Cant say enough good things about A Better Tripp.

Na
Review №94

A Better Tripp did an awesome job once again. I have used them on long distance moves and within Texas as well. They are always professional thorough and friendly. They go above and beyond my expectations. On time and careful with my items I will use them again and again!!

tb
Review №95

I called over, because I was moving from Houston to Austin in a few days, and other movers were booked that close to moving day. My friend offered to help me unload, but wasnt sure if he was available on Saturday or not, so I called around Houston for a round-trip service, and was referred to A-Better Trip and talked to Allen. He was very helpful and even worked with me to try to fit within my budget. My friend called me right after to say he and someone were available to help me move, so I didnt end up using the service, but I would have and was very impressed with how helpful they were on such short notice.

Cr
Review №96

I was so impressed with A Better Tripp Moving!! They got to our place on time and packed our stuff right up. Very professional and polite. I was very nervous to hire someone to move our stuff. They didnt waste time and I felt that the price was right :) I would def use them again!!

Ca
Review №97

I’m not one who frequently writes reviews, but after my experience with A Better Tripp, I just had to. As everyone knows moving can be pretty stressful sbf trying to figure out who to use can add to that. I met with 3 moving companies before meeting with Melvin from ABT who was able to answer all my concerns and questions. Their quote was clear cut and beat the other companies....no hidden or extra charges. They called to confirm the move the day before and the crew arrived on time. They were wonderful and took great care of my things which they had to store for a couple of weeks before I could move in to my new home. Everything arrived in perfect condition and I couldn’t have been happier. Thank you to Melvin, Jill, Steve and the entire crew who made my move a success from start to finish!

El
Review №98

This company was recommended to me by a friend who had moved into the same apartment complex about a year before. They had done extensive research before choosing a mover, and I have to say they were right. I did not have ABT pack anything for me, only move the boxes and furniture, but they did an excellent job. My apartment has some tricky stairs and I have large furniture, but they were able to get everything up safely. The pricing was very reasonable for the level of service they provided, and how quickly I was able to get my things delivered (no waiting hours or even days to receive your things, like with some larger moving companies; they literally just drive the truck right across town and drop off). Overall I am very satisfied with their service and will use them again in the future and recommend to anyone I know that needs a mover.

Ro
Review №99

Service was outstanding from the beginning starting with Renees excellent assistance, to the team of Rosell and Manuel and one other team member, to pack and deliver our furnishing on time and without any negative impact. The team was helpful, courteous, professional and very personable. Love their service

Ja
Review №100

We hired A Better Tripp for our move across town and we very satisfied. They arrived on time, worked without stopping, handled all our belongings carefully and were very professional. We would recommend them to anyone looking for a smooth and easy moving experience.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:5400 Mitchelldale St b1, Houston, TX 77092, United States
  • Site:https://abettertripp.com/
  • Phone:+1 713-266-8348
Categories
  • Moving and storage service
  • Moving company
  • Piano moving service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–12pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Service options
  • Online estimates:Yes
Similar organizations