My first visit there and they were very professional, informative and awesome. Ill be scheduling again.This place was awesome. Mr Chris was so awesome and polite. He addressed all my concerns and made sure we were updated with all concerns about our vehicle.
Kelli provided outstanding service. She was very helpful and knowledgeable, the best! I will keep going back to her for my car maintenance needs.
Kelli is amazing very knowledgeable and super helpful. She goes above and beyond every time I go in. I have been going here for 5 years and have never been taken care of as well as I do now. Kelli is the main reason I continue to come back.
What an exceptional experience I had for my visit through the express service. I went in for an oil change, but got way more than that! Kelli is an absolutely amazing representative who not only met, but far surpassed any expectation I could have had! My vehicle hasn’t ever had such care given to it when it’s “just an oil change”. Kelli never treated it as such. It was like I was the only client and their sole responsibility was to ensure impeccable service, and that’s exactly what I got! I’ll never go anywhere else, no matter what vehicle I drive! Thank you for also being a female friendly environment!!!
First they are very fast and accommodating! I have an Audi Q5 and Kelli Campbell went above and beyond to secure the exact parts I needed ! I highly recommend their service and I will return for future service needs for my Audi.
Kelli Campbell & Alex were both so very helpful!!! I Had broken down and they got me fixed and out of there in less than 30 minutes!!! Great work!!!There are still great workers left in this crazy world!!!!Thank you!
Kelli was amazing and very helpful! Communicative andAnd very professional! This is my go to Place formy truck and always will be! Chastang Ford isthe place to go!!!
I called with a last minute, need a tire NOW, and be out by a certain time and a very tight window to make it all happen, and amazingly enough Kelli told me she could do it. And ACTUALLY made it happen.
I went to Chastang because it was closest to my job but I’m so glad I did. Kelli Campbell was in contact with me every step of the way for the service on my Explorer. I’ve gone to two other dealers for service in the past but Kelli and her team have my business going forward.
I had to replace the ABS unit on my Ford Edge. I called the service department and had the pleasure of talking to KellieShe discussed the procedures and delivered the repair in exact time frame quoted. It was a relief to find service like this. Thanks, Kellie
Let me express my sincere gratitude to Chris Hodges (service representative) and the Chastang Ford family. My 2002 f150 had a multitude of problems. But it held a sentimental value. (Chris understood and valued my business) Because it old, some parts needed to be ordered out. Whenever there was a delay, Chris would immediately call me. Needless to say, my baby now ride like new!...During this period of pandemic, its important to make customers feel valued. Ill most definitely continue to service and buy my next truck from Chastang Ford 👍
Great fast service.
Carlton provided excellent customer service
Chastang Ford Quicklane has taken care of all my oil changes for the past 15 years. As always Brett did a terrific job getting me in and out and back on the road. Always greeted as if you are part of their family. Thank you Chastang Ford and Brett for the great service!!
Appointments are best! I made an appointment for first thing Saturday morning and Im so glad I did. I had the pleasure of dealing with Mrs. Eunice Henderson who was super pleasant and helpful. Shes very knowledgeable in what she does. Thank you Chastang Ford!!!
Brett was very helpful, kept me informed.
Took FOREVER for a oil change and tire rotation. No one in front of me and they worked on my truck for 2 1/2 hours.
Today was great, service what fantastic.
This is the second time I have called this location for information, and I received anything but. I previously had a bad experience with this location and decided against better judgement to try again. All I wanted was a quote for a repair (I already know what the problem is) the person would not even give an estimate without me spending $130 to diagnose the already known issue. This is the last time I will attempt to take my business here. Do yourself a favor and find another honest mechanic or a different Ford dealership. Next.
Been coming here for years I had 1 bad experience here but the service director Collin corrected it quickly and professionally.. Thanks Collin!
Very good service
They have limited service options
Great Service very Professional
Great place. Great people.
Directions only........