Amazing!! I would highly recommend this nail shop. The name says it all you definitely feel like a VIP here. The salon is beautiful, relaxing and the staff are so friendly and accommodating. Service was above and beyond. They have a huge selection of color selections. Hands down the best nail salon in the area. Location is perfect, simply cannot give enough compliments or reviews! Great job!
I started going to this nail spa back in May 2020 when I moved to the apartment behind the strip center, admittedly only due to proximity. BUT I have been going to this location exclusively since! I have had just about every nail technician and I get a good manicure EVERY SINGLE TIME - appointment or walk-in! This is the only place I have ever been where my cuticles have NEVER been maimed and Ive never been disappointed by color or quality. I plan to use this nail spa as long as I live in the Houston area. Would definitely recommend!
VIP Nails & Spa on Louetta Rd is phenomenal! They are very professional and inviting. Not to mention the tasty complimentary egg rolls they offer every Saturday and Sunday. I enjoyed my experience so much on Saturday, I brought my daughter back on Sunday! Special thanks to Lillian & Hal!!
I love the nail shop. Everyone her is so nice and my nails are always on point. I definitely recommend.
Love the customer service. The nail techs are amazing especially Jeanne.
If you are in need for a great pedicure ask for Lillian or Cindy are wonderful! Both nail technicians took their time and they were outstanding! The owners were amazing as well! Both of them checked on my husband and I multiple times while we were there! If you are in need of any services I highly recommend using them every time!
Literally will never go somewhere else now. I tend to feel very out of place in nail salons since Ive had only 2 other manicures in my life. I dont know what options there are and always feel pressured to upgrade or add on. I also feel awkward asking for something different like a certain shape and it almost makes you feel like you are a burden. Not here!!!!Jenny, my nail tech, was a doll. She was kind and gentle and so helpful and Ill certainly mention she massages your arm like a freaking dream 😍 I went with my sisters, one of whom is getting married in a few days, at her nail tech, Tina, was also so genuine and sweet. And her nail art was *MUAH* stunning!! They also gave us full attention which I think is hard to find in nail salons with the techs usually picking up the phone constantly or talking to eachother and ignoring you unless they have a question. At VIP, you actually feel VIP and I couldnt get enough.Side note, I tend to bite my cuticles which is why I would love to get my nails done more often but previous mail techs have darn near nail shamed me for it or have been really rough with them. Jeny was easy going around the more tender areas and didnt even mention them which made me feel very comfortable and thankful. 💅Thank you ladies for such a fantastic job and experience!
Had the BEST experience today with Sarah and Emily for a new set of acrylics and a pedicure. So efficient, professional and I absolutely loved the results. Already scheduled my next appointment. 10/10 recommend
I loved my experience here!!! they are so kind and sweet, I came here freaking out after I broke my nail and they were able to help me. with everything from the beginning they declined to do my nails due to the nature of it and I truly felt as if that was an honest gesture! I super appreciate this area
Very clean, friendly atmosphere- always happy with our services. Taylor did an amazing job on our ombré nails. Great customer service!!
I had been referred to this place by a friend of mine & so I passed here on a Sunday, before I even went I called in & asked if they had some availability she said yes come in come in so I told her okay I’ll be there at 12:30pm she said ok. I get there and it’s only 8 minutes after my appointment and there’s is a wait I said no problem I’ll wait (even with my appointment..)Finally the lady calls me over into a pedicure chair and sits me down. I sit there for almost 40 minutes soaking my feet in cold water.. & nobody even cares to attend me or ask do you need anything or something they just sat me down so I can sit and stare at a wall / to maybe get me out the way. But nobody ever came back to check on the lady who was sitting down on a spa chair with water not even all the way up on the pedicure tub and cold water. So I got up WITH my soaking feet and I left They were very unprofessional I would not recommend I honestly had high hopes for this place but they don’t seem to care or are just negligent. I was going to get my nails done my pedicure and wax lip and eyebrows but I don’t think they deserve my business considering the way they treated me. Poor management.UPDATE: The owner cannot take criticism, she actually did not ask me if I needed a drink so I think SHE forgot, apparently.I am fully competent and remember what happened that day for the owner to make it seem like I don’t know what I’m speaking of, she definitely did not ask me a “couple times” as she states if she did I probably wouldn’t even put up a review, so on top of her statement being completely false it does not make sense if that was the case for me to complain on there poor service & like I said I understood that there was a wait I’m not dis-acknowledging that what I said if she could read is that nobody tended to me while in the spa chair, I was a sitting duck & was very unprofessional on their end. As you can see this owner is trying to make a point that is un-true, I see she’s trying to make herself look differently because these are public reviews but I will not let her be further negligent with my case or lie to make herself look good.will not be coming back here.
Went in for a pedicure with my daughter and husband, everything was fantastic! They even serve cocktails and offer homemade egg rolls on the weekends, we found our new spot.
Awesome manicures and pedicures. I love this nail shop and recommend it to my relatives and friends.
This is the best place to go. TAYLOR is the best
So I live in Tomball and usually go to Gossip & Co but on Sundays they dont open around 9/10. So I used Google Maps and found this place which is conveniently located near HEB where I had to go to pick up cupcakes for my party. So I was excited to check the place out. I liked how I was greeted when I walked in and asked if I wanted a drink as I sat down. They were helpful with picking and grabbing matching colors for me. But the cons are: #1. I was persuaded by 3 different people to do acrylic after I adamantly requested dip powder and already picked out my colors. Its better for you. Only $5 more I swear I heard that Angela Johnson comedian skit in my head when she said that. I finally gave in and they were quick to look for the same colors in shellac to put on top of the acrylic. #2 the woman doing my nails was DRILLING my natural nails while trying to take my shellac polish off! Even after I told her clearly 3 times that my long nails are real and natural with nothing on top but shellac polish. I felt like I was being ignored or not taken seriously, brushed off without a care. It wasnt even a language barrier because she spoke English just fine. She needs to be more attentive and respect customers requests. After telling her again she apologized but the damage had already been done. My nail beds felt so sore afterwards. Ladies dont let them drill your nail beds. To remove shellac you simply need acetone to remove it, just wrap it with foil. #3 After the nails were done I washed me hands and was done and noticed I didnt really get a manicure even though I asked for one. No cuticle cutting, no hand massage. When I brought it up to the front desk she said theyre acrylic set doesnt include a manicure that its an extra cost. So $45 for acrylic $5 to drill off my shellac=no manicure. Good to know this info beforehand. #4 all of my nails had tiny lil circle bubbles and she tried to fix them by buffing the first layer off and reapplying a new bottle of top coat. I guess something was wrong with the first polish Very inconvenient because it made me run late to my party so I was supposed to go back the next day to fix them. But its hard going on the weekday after work. So I havent gone . #5 she didnt clean underneath the nails when i pointed them out to her she brushed it off and said its ok more protection but its not cute to have chunks of shellac hardened drips or acrylic underneath your nails. #6 its super thick and not cute Im not satisfied at all. Ill post my nails prior (lavender almond shape)to my visit and the photos of them after visiting this salon (squared shape -blue/grey/white) Overall I will not return or recommend this place to any one base on my personal experience.
I used to love this place. I hadnt been in about a year because I had a baby. I went back for the first time since then and I received horrible service. They were rushing to get out of there and had horrible customer service. I paid $40 for an orange pedicure and have tons of dry skin left on my feet after. The lady seemed annoyed to even do the pedicure in the first place and had an attitude. Then I got a full set (the black nails). It was the WORST manicure Ive ever had. They were slanted and the gel polish wasnt cured correctly so they were dull and uneven. I called the next day and asked for either a refund or another set put on. They redid the full set but I just dont feel like it was worth the $40. They are breaking and coming off. Ive never had a set do this and sadly I will no longer be a customer at VIP Nails due to the poor quality and lack of consistency.
Awesome place, awesome staff, everyone is extremely nice and professional. I had my nails done by Lee- amazing sweet soul, took him very few time to make beautiful manicure. I had tons of cuticles- never hurt me, did manicure very good and professional. I can say I’m a spoiled client. This place is worth to visit. Will be back many times!
This nail spa is amazing with not just customer service but also with keeping us safe and sanitation.
Have been going to this location since November 2019. Was very happy until the last time I went. I had taken a break from acrylics and let my nails completely regrow after 2 years solid of wearing them. I went to this location to get a red set. The lady I was familiar with and did a good job. However, when I went back a month later to get a bright orange refill, I got a tech I had never seen before and 2 things happened. First, she filed my nails down too much. Second, she used the poor quality products which eat at your nails and make them brittle. I didn’t realize this about the products at the time, but only 2 weeks after I got the nails, my thumbnail broke, splitting my actual nail off halfway horizontally. I have never had this happen in 5+ years of wearing acrylics. It also happened on my first refill after a fresh full set after letting my nails regrow completely so they were strong. Very dissatisfied and disappointed. Not sure why their quality has lowered. Previously I had recommended this business to other friends but I will no longer do so as I have told them about my experience.
Didn’t really like my experience there, I wanted the nails with my initial (which I think she did a good job) and the flame on my pointer finger but instead I only got my initial, not really what I asked for. I showed her the picture and left in on the counter for her to see but she completely ignored it. One of the more simple designs I’ve gotten on my nail and one of the most expensive too.
First time so maybe a fluke, but Im not impressed at all. I got French tips on my hands and feet. Basic mani/pedi, cost $53 before tip. The filing is uneven, the polish has bubbles all through it, and the white strips are messy. There were bits of white polish all over my hands. My friend and I were heading somewhere else after that, so I didnt want to make a fuss. The massages were incredibly minimal, and the experience overall was not at all worth what it cost. I wont be back.
I want to get my my fake nails off and get my nails dipped. Peter came over where I was getting my pedicure and he looked at my nails. He then ask me to choose a color I did blue. He started to take the fake nails off one hand. He asked if I got my nails done there; I informed him I didnt. He filed down one hand and put cotton and foil around the nail. When he didnt do the same to the other hand I asked him why. He stated that my hand is not long enough to get my nails dipped. I said okay but why not take the other nails of the other hand. He said it can be taken off the next time that I go back and my nails have grown. He put the color on and he had to do three layers but you still can see the red color that is on the fake nails that he refused to take off. This was my first time and it will be my last time. The person I will miss is Donna, she did a awesome good on my pedicure.
Sarah and Emily are awesome! They provide great customer service along with their awesome nail skills. I love my nails every visit!! I will be back every 2 weeks as usual
Very kind people they were very gentle on my hands and feet definitely recommend.
Have been going there for a while. Great service and very attentive. 😊
The didnt make my nails even and the shape was not the same...
Great service. great people.
I have come here several times to have manicure and pedicure done. Everyone is very friendly and professional. They are always willing to give you all the best recommendation and explanations for your better hygiene care for your nails. They also have a lot great designs and options for all ladies to choose, since my wife came here a lot. I highly recommend this place to everybody. Lets come there and enjoy becoming the VIP.
They always do a wonderful job.
Just got my nails done 💅🏻 Peter is amazing!!My friend and I have gone all over looking for a good nail. We finally found VIP Nails and have not tried anyone else.
I will always love this place! There is little to no wait during the week which is exactly what you need after a long days work. Everyone is good and always super friendly! I tried multiple places in the area and never found consistent GOOD work. The ambiance is great and they serve wine. This place RARELY disappoints (I’ve been 100+ times) and I will be very sad if I move and do not have this place within driving distance.
I will not be a returning customer., the Customer service isn’t great, they switched 2 techs to complete my service, as if no one wanted to be bothered (4-5 nail techs were on their phones in the pedicure chairs). The facility is clean and updated, maybe someone else will have a better experience. I didn’t feel very welcomed (even though the place was empty when I arrived).They should probably ASK how the service was BEFORE asking you to tip for horrible service. ONLY GOOD SEEVICE DESERVES A TIP.UPDATE: Definitely just coming back to update on this service, I had a slight infection on my toe from this place. I definitely will not be returning, yuck.
**Loyal 6 year customer taking my business elsewhere**My spouse has been getting her nails done here since they opened. She came home last night in completely distraught because she was overcharged $55 for a simple nail polish. Then when she inquired about the charge, she was told that if she didnt like it she can take her business elsewhere (which of course we shall), but to be told this after 6 years of continued loyalty is a huge slap in the face. I strongly urge anyone considering doing business with these people to reconsider after how we were treated.
I went to this place because of its high ratings. My sister had a decent experience, me in the other hand, I had a lady that was extremely rude. She gave me attitude and didn’t fix the problems she made with my nails. I continued to ask to fix the unevenness, but she denied to do so. I left feeling unhappy with my nails and the service she gave me. I do not recommend this nail salon, especially not because of the lack of customer service (rude lady). I would give them no stars if I could.
Very professional and friendly. i always go here when i need my nails and toes done. Everyone here will make you feel very welcome and happy. Thanks all.
Sarah did an AMAZING job on my pink and white full set. She was lovely to chat with and was extremely detail oriented when working on my set. Highly recommend!
Love it! Everyone here are so sweet, even when I had a mommy daughter day they made the experience for my 11, 10, and 2 1/2 yr old one to remember. We had gotten in the car to leave and they said they were princesses, that made me so happy to hear they had fun & a moment to remember which is what I wanted. Thank you to everyone working there. You all are awesome.
Clean and Beautiful. They have a lot of different shades of Nail Polish color. I liked it here because they dont pressure you into another service, they simply ask and continue. I had to take my 2 year old with me since sitter cancelled and they did not mind. Super happy.
I always go to the male tech but everyone is amazing here
My husband and I love to come here in the week. Their staffs are extremely friendly and informative when they explain about fake nail to me. Especially, the lady was so patient with me too.
I had such an amazing experience here for my birthday. I received the Honey Milk Pedicure performed by Chris & the Shellac Manicure by Amber and both technicians were very professional & friendly. They both gave me services that were notch! I will definitely be back soon. 😍😍
Very beautiful inside! Professional staff and helpful! Did a great job on my acrylic nail. They were amazing with my 12 year old niece! She got a manicure and pedicure!
Owner is very rude.
I love this salon, they always have excellent services and their techs so friendly! RECOMMENDED THIS NAIL SHOP
Been going here for a few months now. Staff is friendly, place is nice & clean.... but most importantly, nails always end up looking great. A little pricey, but I like the work they do enough to keep coming.
Love this nail salon. My nails are always done perfect, No nail salon does my nails like VIP been with them for almost 5 years.
Great job. great polish collection. clean and comfortable atmosphere. great price. I will be making this place my new regular nail spot.
My go to nail place just because its so close by. They do amazing nails, and the place just looks beautiful inside. Never a wait when you just walk in. However every time I go, I check the menu for the prices, or I call. And somehow after I get my nails done, they are always more than I was told. I dont know why and I never ask, but I think Ill explore some more nail places, and come back to this one.
I came in at 6:30 on a Saturday and they close at 7 I asked if I could get a pedicure and they were happy to assist me. I went to the nail place across the street I will not mention which one because they dont deserve any publicity and they told me they didnt have enough time for a pedi even though they close at 8pm. These ladies at VIP are all really nice they all greeted me. I definitely will be back.
Sweet and very professional customer services, they do amazing jobs on my nails. I definitely coming back!
Lee is the best. I drive 30 minutes just to come to VIP Nails. This is the best nail shop in the Houston area.
Got my nails done here and a pedicure. They were wonderful and saw me immediately with no appointment! I will definitely be returning here for my next appointment.
Wonderful experiences!!! Very professional. I love it. They always have great services here.
Awful. Went in for a simple manicure, they said ok, seated me, dipped my hands in the water and sat down to start. Then, someone walked in, she said oh sorry I cant help you my appointment is here, youll have to wait. Why even get started, or say ok, when you know your appointment is coming in? I left and went around the corner to Venetian Nail Spa, and it was waaay nicer and not at all expensive.
The service is excellent and very fast. I will gladly return in 2 weeks.I got a full set with powder and it looks fantastic.
Great experience my nails came out absolutely beautiful! Everyone here was so pleasant and professional!
Beautiful setting and great selection of gel, polish and acrylic powders. Pretty pricey unfortunately but its a nice treat! The lady that helped me was quiet but got the job done! She messed up on the shape of my acrylic nails but fixed it with a smile! Said something about student discount or something online but I asked and she said no which was a bummer. Ill probably be back though!
VIP Nails Vintage Spa blocked me from Facebook and removed my honest customer review!!! AND LOL all of the sudden all this good reviews are appearingDO NOT GO HERE!poor customer serviceGot my nails done and the very next day it chipped, went an hour before closing and the lady was trying to hurry when I call the next day they were rude wanting to charge me to fix. I will no longer be using this nail shop $50.00 down the trash based on other reviews I will try Queen Nails
Love this place! They are so nice and welcoming, and are really good at getting you in for a walk in or call ahead. The prices are affordable for the amazing quality. Go here!
My first time here not a good experience I wanted a matching set in baby pink for my toes and hands . I ended up with hot pink hands and baby pink feet. I felt very rushed. And for $50 full set and not including the cuticles its outrageous.Will not be returning here!
AMAZING! you must experience here. I highly recommend you this nail salon!
Extremely expensive!!!!! They will try to get every dollar they can out of you. Including charging you fees for the most petty services. I got a simple pink and white REFILL that cost $43. The refill was $38 then they charged me an extra $5 for cutting my nails a hair shorter! I was shocked! I asked the woman Well how much is a new set?. She told me a new set was $40. How can a refill be more expensive than a new set????? Absolutely insane. So if you do get your nails done here, hold on to your wallet because they will try to steal it straight out of your pocket!
Very Pleased ! Was impressed with the Beautiful Clean Spa and the people were Super Friendly. Peter did a great job on my nails ! Ill be back !
Ive visited here now 3 times. Very polite & welcoming employees. Prompt service & Ive received excellent care from Lee, the pedicurist.
I used to like coming here, but that won’t be the case now! I went to them for my shalac and pedi, I told them I want red both hands and feet. Well when I left I noticed in the day sun light my nails looked orange red. My own family thought it was orange. After 15 min of leaving from there I called to ask if I could change it (meaning get the right color as my toes) the lady said yeah come we can change it but it will be $23. She goes you picked that color and you want a change. Definitely not happy with their service. I recommend people to go to QUEEN NAILS that’s down the street. They at least give you days to come back if you don’t like the color without any charge! Paid $60 to basically paint my own nails over.
Been coming here for a couple of years now, due to their great service and friendly staffs!This is the only place i want to bring my families and friends to come.
Great services, awesome ped. Cant wait to come back . Very nice place!
Got my feets and nails done here all the time. Love it, they are always very professional.
Got my nails done by a guy, it was at the evening he was in a hurry maybe he wanted to leave I got the length I did because the same pressure, I decided it was too long I came back next day to get it shorter and the first thing he did was confront me saying thats why I asked you yesterday, he acted rude, no way I am coming back!! It is a 50 dls service plus tips, no cheap for a unkind treatment
I’ve never gotten a bad set of nails here and the employees are very nice and attentive
The quality of my manicure/pedicure was good and it was definitely worth the price. Clean salon, friendly staff, and convenient location.
Love this place, my girl did a great job on my nails and ped. Very clean and pros👍🏻
Fair pricing and amazing work they are so sweet and got my stubborn ingrown out 🥰 will be back for more
Awesome job on dipped nails. I also got a pedicure and she did not do a good job of ax scrubbing my feet. I had to go over them with the pumice stone when I got home as I still had lots of dead skin on the bottom
Impressive waxing service. Fast and the results are good. My legs came out so smooth and soft.
Terrible do not go here! . So expensive and do not do a good job. You are better off going somewhere else.
We grow our own nails naturally, but we came for a manicure-no Emery board shaping and polish. Staff was professional!
I love everything about this salon. They are all always very nice, accommodating and give you quality service. They have new equipment and keep the facilities very clean.
PLEASE READ. DO NOT GO HEREI have been a loyal customer at this nail salon since I was a teenager (18) and now Im 24 years old. I always had great service and thats why I was always loyal to this nail salon and have recommended alot of people. The past 2 times I came to this nail salon, my nail tech did a pour job AND they upcharged me 55 dollars for polish. I never get polish, I always get powder, and I am a well known client and they knew that. When I confronted the up charge, the lady that knows me said If you do not want to come here anymore, thats fine. I was so disappointed because I loved this nail salon. It was my favorite. And I always tipped very well. Now being treated so pourly, I dont want someone else to pay 55 dollars for just polish, and get rudely insulted. Do not waste your time here. They are not loyal, even though I have been loyal to them.
Choose the herbal spa manicure. Was not disappointed. My nails look amazing!
Unquestionably one of the best salons in the area. The tech doing my nails did such a beautiful job!
I was a walk in on this day. I was told it would be 10 min wait so I signed in, left to get a donut and came back. Still not ready. Sat there and ate my dunkin donut holes and still not ready. I get that Im a walk in but if its gonna be 45 min just say that. Trying not to lose a sale by holding me hostage with promises is not cool and a waist of my time!However, they were pretty nice to me in the proses and allowed me to at least sit in an open massage chair after 20 of the 40min wait.The pedicure was just ok. I could only give them 30 min at that point. I like a good rub down from my technician and a good foot scrub for dead skin. Got neither and the chair massage was ok.
Very beautiful place. Julie is the best....at least to me she is. Definitely coming back
Got my nails done on Friday. The nail polish (shellac) is already chipping. It is only Tuesday. The guy who did my feet did very poorly and cut my foot with no apology. The girl at front desk was very rude. Will not visit again. Waste of my money.
Every time I go here I get amazing customer service and a absolutely LOVE LOVEEE my nails. Thanks Peter thanks VIP Nails
Great customer service!!!! The nail tech lady did exactly what I wanted. And made sure I was happy with my nails.Definitely going back!!
Love this place! It is so clean and friendly. Julie is awesome! She is so sweet, kind,and professional! Best pedi and medi!
Tou have to see Peter he is amazing
The staff here is superb! Along with beautiful and modern clean interior Im very happy with acrylic nails that are able to give me!
I wanted to like it. Its clean, but the lady who did my pedicure was on her cell phone almost the whole time and burned my leg with the hot stone trying to answer her phone.
Great service and friendly. My brother really loves the place. He always asks me to take him there whenever he comes to Houston.
Very nice color selection. Mai does an amazing job!
Great nail place to get pampered and beautiful nail work. They never rush to get the next customer and always make sure I leave happy.
Peter does a great job! Tell him I sent you.
Thank you for such a beautiful nail design and friendly service. I will continue to go back!
Made a 2:30 appointment for 2 people. They were ready when we arrived. Put 2 people on my wife one for mani and one for pedi. She was done before me and she had shellac. I had a mani and pedi, they were wonderful. Will come back.
I love VIP Nails especially Julie she does a very professional and excellent job!