user
Dubins Fine Jewelry
5444 Westheimer Rd #1428, Houston, TX 77056, United States
Appearance
Dubins Fine Jewelry

Comments
Ma
Review №1

Jordan was amazing! He was there in a time of need with no questions or judgment needing a ring cut off my swollen finger. I got the ring removed instantly with no hassle. I give my highest recommendation to this jewelry store and their warm hearted staff. Will definitely be back!!

Je
Review №2

Lenny, Jordan, and Amanda were absolutely fantastic in helping us with finding the perfect ring. Highly recommend them in helping with engagement rings and other jewelry needs. Very hands on and great customer experience for the entire process.

An
Review №3

I couldn’t be happier with Jordan and the rest of the team. They are the sweetest and most professional people. Jordan worked with me to create a beautiful ring and answered my many questions along the way. Jordan even met with us on days he wasn’t supposed to be working since my schedule is difficult to work with. I am so grateful for them! I will be recommending Dubin’s to all of my friends and family. Thank you Jordan and team!!❤️

Ri
Review №4

I looked at many stores before settling on Dubins. It was truly a pleasure working with Jordan to design an engagement ring. Every step of the process went smoothly, and the final product is of high quality and beautiful. I strongly recommend Dubins Fine Jewelry!

De
Review №5

Love my necklace!! If youre looking for awesome customer service and really nice custom jewelry pieces this is the place.

Ab
Review №6

Very helpful and knowledgeable from start to finish! Phenomenal customer service and speedy turnaround times. Highly recommend!

Ma
Review №7

We have had Dubin’s fine jeweler make two rings and have been immensely satisfied. The owners are responsive, kind and have worked patiently with my wife to make that perfect ring. Highly recommended!!

Mi
Review №8

Jordan and the team at Dubin’s were very professional and open to my needs. They worked with me and applied no pressure at all to buy or rush to a decision. When I had questions or ideas about the custom jewelry that I ordered, he offered suggestions and educated me on what could be done and why. I would absolutely use them again, and I would encourage anyone who is looking for any jewelry to see them first!Thanks guys!

K
Review №9

Fantastic Jewelry Experience with exceptional customer service. I have not only purchased from the Dubin family, but I have had jewelry repaired, and reset. They always do an exceptional job. Thank you.

Br
Review №10

I had a fantastic experience at Dubins Fine Jewelry! Jordan was great and extremely knowledgable in diamonds/jewelry. He was very professional and helpful every step of the way when I came to purchase an engagement ring. I would strongly recommend the Dubins for all of your jewelry needs as I will continue to use them for mine. Looking forward to the next time.

An
Review №11

Jordan was extremely responsive when I made my initial appointment, and he made the experience very personalized. He continued to stay in contact with me the week before my appointment, asking questions about stone, setting, style, size etc. so that he could help me focus in on what I was looking for and be ready with examples. The entire staff is extremely knowledgeable and I didnt once feel like they were pushing the sale of anything on me. I had a very particular custom design in mind, and Jordan found exactly what I was looking for and had it created in a few short weeks. Dubins made the daunting task of shopping for an engagement ring into an exciting, and painless experience. Even after shopping around at other highly rated Jewelers in the area, they were nowhere near as attentive as Jordan and the rest of the Dubins staff, so the choice was easy. I highly recommend them!

Ga
Review №12

Lenny, Jordan and Amanda are great people! They always take such good care of me and my wife.They are taking extra care during Covid to ensure customer safety and convenience. I was able to schedule an appointment to drop off my wifes and my rings to be cleaned and repaired. My ring looked better than new when I received it back. I was also able to pay via text message!They are always eager to take the personal time to listen to your wants and needs and advise you on the best options. They even let you keep a wish list of items you or your spouse wants to make future gifts super easy.

Em
Review №13

I had a wonderful experience working with Jordan. I called with an idea for a custom diamond necklace for my mom and he worked with me very quickly to get this done, and it turned out to be a gorgeous piece of jewelry! Thank you for a great experience and a beautiful finished product.

Ka
Review №14

I had to have a ring resized and they did a great job! The ring fits perfectly and looks brand new!

Je
Review №15

Dubin’s is a wonderful business with incredible customer service, great attention to detail and and they always make sure the customer is happy! I love doing business with them.

Ma
Review №16

Jordan with Dubins Fine Jewelry was wonderful to work with. I approached him with an idea and we had an initial video conference to discuss the details. I was able to visit the store a few weeks later to look at the stones in person, finalize details, and make a deposit. Just two and a half weeks later, my ring was ready! Everybody at Dubins Fine Jewelry was wonderful to work with. Communication was clear and prompt, and my ring turned out better than I could have imagined. Cant wait to work with them again to add to the stack!

Jo
Review №17

The Dubin’s are the best. Jordan helped me pick out what would be the best fit for my (now) fiancée, and when we needed it resized they had us come in promptly. They even shipped the ring to us when we moved across the country, and took care of insuring the package as well.They know their stuff and explained everything I could ever ask about a ring or a stone !

Ja
Review №18

Nothing but compliments. They make you feel taken care of, which is really reassuring in what can be a confusing and stressful situation.

Gi
Review №19

I was referred to the Dubin family by a stranger on an airplane, not the most ceremonious introduction, but an auspicious begining nonetheless. I wanted to buy an engagement ring for my girlfriend and I had visited all the brand names (Tiffanys, Jared, etc.). I left each store disappointed with the size and quality of the ring I could afford, everything seemed incredibly expensive and I would struggle to get to the carat size I wanted. But Jordan over at Dubins not only beat all competitors on price, but also managed to increase the carat size of my ring without breaking the bank. They also offer all the same services the big brands offer without the big brand mark up, not to mention a family owned touch that is hard to beat. I am incredibly thankful for having met the Dubin family, I intend to refer them to anyone I know looking to buy an engagement ring or any other piece of fine jewelry.

Co
Review №20

Had a ring repaired and it was fast and affordable and looked good as new when I got it back! And Jordan is great.

Da
Review №21

The team at Dubins Fine Jewelry is extremely professional and helpful. I would recommend them to help celebrate any major milestone and occasion.

Am
Review №22

I broke a necklace that was purchased from a different jeweler. That jeweler is now out of business, so I contacted Jordan at Dubin’s Fine Jewelry to see if they could fix it. I was very happy to know that my necklace could be fixed. I picked it up today and it’s good as new! I couldn’t be happier!

Mi
Review №23

Jordan and Amanda are always extremely welcoming every time I visit their store. They take the time to connect with their customers and even send anniversary cards every year. They’ve helped me pick out and customize beautiful items over the years. I highly recommend Dublin’s to anyone looking for a jewelry shop.

Ka
Review №24

My fiancée and I are very glad to have this jeweller to help us resize the family engagement ring, also offer us the most appropriate and affordable wedding rings. We knew this place by google review as we didn’t have much Jewellery connection in town. The service of this family business is much more courteous than we expected. We have no doubt to recommend it to our friends for future consideration.

Ka
Review №25

I highly recommend Dubins!! This is exactly the type of family owned business we should all be supporting during the pandemic and in general. They truly treat you like family and go above and beyond to gain your business and trust. I promise you will not regret purchasing your jewelry from this wonderful family business. Thank you Dubins I love my engagement ring and the goodie bag I received! You have a new customer for life!

Su
Review №26

Superb customer service and they did a wonderful job cleaning our rings and repairing necklace and stud earrings. Location was a little hard to find at first (in the Capitol One building), I recommend!

Al
Review №27

Always a pleasure doing business with Dubins Fine Jewelry. Lenny and staff are very attentive, deliver what is promised and do exceptional work. Very pleased with my purchase!

Ja
Review №28

Very personalized service from the entire staff but also very professional. I was very happy with Jordan’s knowledge and client willingness to work with my preferences. I could not recommend them highly enough as they are people who you can absolutely trust to help you plan any romantic engagement to send it over the top!

Ch
Review №29

I came here after going to at least ten different jewelers. This was by far the best experience and hands down the friendliest. I cannot recommend going to Dubins enough. They have a lifelong customer with me.

Ho
Review №30

We love Dubin’s Fine Jewelry! Their customer service, superb quality, and attention to detail is unparalleled. My husband had my engagement ring designed there, and we both had our wedding bands created by Dubin’s. We will continue to use them for maintenance/repair and all of our fine jewelry needs. Lenny and Jordan are knowledgeable and personable. We will continue to refer our friends and family to them!

do
Review №31

Lenny and his team are the best. They took the time to help educate me on cut, clarity, color and size in a private office setting. They offer an unlimited quantity of quality stones, mountings, bracelets and chains. Everything was ready as promised and my wife was ecstatic when she opened her gift. These guys are the best. Thanks Lenny

Ra
Review №32

Excellent customer service.

la
Review №33

Love coming here! Fabulous people and work!

Co
Review №34

Excellent customer service! The engagement ring was stunning! Jordan took the time to educate me on diamond selection and did a great job walking me through what to look at. He was respectful of my budget and found an amazing fit at the price I wanted to spend.

Je
Review №35

A beautiful store with the most wonderful owners. It’s tucked away In an office building but once you are there, Lenny and his son Jordan take the very best care of you. They always remember your name and treat you with genuine kindness and respect. My husband and I have been buying jewelry there for almost 20 years and they never disappoint. You won’t likely go anywhere else, once you have been to Dubin’s.

Ma
Review №36

I enjoy shopping at Dubin’s Fine Jewelry. Lenny and Jordan are the best and as helpful as can be. They make the experience seamless. I use them for all of my fine jewelry needs and repairs! Would not shop anywhere else! If you are in the market for a diamond engagement ring, a birthday or anniversary gift, Dubin’s is the place to go.

Ba
Review №37

I picked up my ring today and couldn’t be happier. I’ve known Lenny Dubin for over 20 years and don’t trust my previous keepsakes to anyone else. Dubin’s Fine Jewelry was voted the best local jeweler in Houston,Texas.An award well deserved.

St
Review №38

Warm, welcoming and friendly is how Id describe Dubins from the moment you walk in the door. They are extremely knowledgeable and treat their customers with kindness, respect and utmost professionalism.Thank you for such a great experience! I love my engagement ring...its absolutely stunning! And knowing we have a place to come to for future pieces of jewelry, repairs and more is the best feeling ever!!

Ra
Review №39

Working with the Jordan was so easy! I no longer live in Houston but always knew Dubins Fine Jewelry was where I wanted my engagement ring and wedding bands to be made. Jordan made it so easy to order and walked my fiancé and me through every step even from afar. Thanks for everything!

Jo
Review №40

Outstanding customer service.

Jo
Review №41

I was looking to have a family diamond placed on an engagement ring. I visited multiple jeweler and I decided to go with Dubin’s. I couldn’t be more happier that I did the service was great and they were very helpful throughout the process. I was even able to text them with any questions I had ! Who does that? These people are amazing! I would definitely recommend them to everyone . This is my jeweler for life now .

Vi
Review №42

Dubin’s fine jewelry will forever be our jeweler! From my beautiful engagement ring to my 25th Wedding Anniversary ring to my 40 th Wedding Anniversary necklace! Thank you so much Jordan, and Lenny always beautiful 💎!

St
Review №43

I have been a returning customer for 9 years. Personal service, quality jewelry and most importantly, an long-standing positive relationship with this family business.

Le
Review №44

Very efficient and easy to work with! The necklace I ordered came in overnight, nicely wrapped and with a letter attached. The easiest jewelry process I’ve ever gone through.Definitely will be using them again!!

Jo
Review №45

Jordan is very knowledgeable and able to answer almost any questions regarding what you are looking for. Definitely would recommend Dubin’s Fine Jewelry

Br
Review №46

These fine folks know how to treat a customer. After looking around and getting pressured, with heavy pitches, I came to realize how much time I wasted elsewhere. The big guys had few loose diamonds available and they were overpriced for the quality. In just a little time with Jordan, I was educated, shown several loose diamonds, many rings and settings, not to mention, a catalog of custom rings that could be made quickly. I was so pleased I was pointed to them. They were able to turn around the ring quickly, I got more for my money and they even had a 0% finance option, which helped. Not pretentious, no big showroom and when they work hand-in-hand with you, you are not dragged into an office or corner and pressured. They actually talked me down from spending too much. So pleased!

SJ
Review №47

I posted on FB looking for recommendations for trustworthy jewelers and several people posted about Dubin’s. They definitely did not disappoint!! I had a ring reset, little stones made into earrings, a white gold ring dipped in yellow, and bought a silver chain. Jordan was fantastic to work with!! Everything was beautiful and the whole experience made me feel like I had a personal jeweler, not just walking into a store. Can’t wait to go back!!

B
Review №48

Great service and pricing! Jordan and his family team are always so friendly and helpful and have been apart of my family and proud to have a family jeweler

Za
Review №49

I have used Dublin’s Fine Jewelry for multiple purchases, including my fiancé’s engagement ring. They have always conducted themselves with a high level of professionalism, while still retaining a warmness to the process and the feeling that you are their top customer priority. Highly recommend.

Va
Review №50

Dubins jewelry are so friendly and professionalThe showroom has the most beautiful piecesShould one need a repair they can do this too and do it really well

An
Review №51

Jordan helped me pick out the perfect ring for my fiancé and made the entire process easy and fun. He is very professional and explained the different options very simply for me.She absolutely LOVES her ring and we will be back to buy our wedding bands. Thanks again Jordan!

Me
Review №52

Dubin’s was great to work with on my custom ring. When one company ruined my ring, Dubin’s was able to fix it and it turned out better than expected. Great customer service! I highly recommend.

Mu
Review №53

Wonderful, kind, helpful people.

Ke
Review №54

My husband bought my engagement ring at Dubin’s almost 20 years ago and we have loved them ever since. Family run, they are so adept at helping you find the exact piece of jewelry that you need. An extensive selection and they will even help you design your own piece. Love Dubins!

Ja
Review №55

I have been using Dubins Fine Jewelry for a few years. Each time I go in I am treated like I am part of their family.I have never been disappointed with anything I have purchased or had repaired from there and I will continue to use their expertise for many years to come. They are hospitable, efficient, and their pride shows through to the finished product.5 stars just isnt enough!

Ra
Review №56

I took new engagement ring in to be sized and have an appraisal done on it. It belonged to my fiancé’s grandmother so we didn’t know a lot about it. Before I left it, Jordan took a look at it and told me unique details and showed me what they were. This assured me I could trust them. He took the time to make sure the size I thought I needed would really be the size by encouraging me to try a couple different sizes. I picked the ring up and was very happy with how it turned out! I hope we are able to work with them in the future!

Ro
Review №57

I’m so grateful that I chose Dubin’s. The staff is very attentive, caring, and professional. Lenny, Jordan, and Amanda made my engagement ring selection process such a pleasant experience. I cannot recommend them enough!

Ja
Review №58

Shopping at Dubin’s with Lenny and Jordan is a real pleasure. We reviewed my wife’s wish list. I purchased a necklace and gave it to her for her birthday. It was a big hit and she was very happy! Jack

La
Review №59

Hands-on, personalized service with great attention to detail is what I received at Dubin’s Fine Jewelry! Jordan was able to resize an important piece of jewelry for me. He did this within a reasonable timeframe and at an affordable cost. I am so pleased with the results... looks like it did on the day it was purchased (almost 20 years ago). Thank you, Jordan and Lenny!

Pa
Review №60

They are very professional and performed a high quality job resizing my engagement ring and wedding band. The suite is on a great location with plenty of parking. They are just absolutely nice and contacted me on time to pick up my rings. I’ll definitely recommend Dubin’s Jewerly.

Me
Review №61

Dubin’s Fine jewelry did an excellent job appraising my jewelry and giving a 5 star performance

be
Review №62

Had my wedding set resized and couldn’t be happier with the expertise and service given.Originally wanted to reset my diamonds but due to unfortunate circumstances wasn’t able to. Jordon didn’t try to up sell me which had happened in another store. He’s honest and after he cleaned my ring, I fell in love with it all over again. Will definitely return in the future and recommend to others.

Ro
Review №63

Jordan me fix up a family engagement ring. Service was prompt, reasonably priced, and the ring was delivered on time and looked great! Will definitely return.

Ro
Review №64

I absolutely love Dubin’s Jewelry. They are an amazing family run business with knowledgeable, friendly and responsive staff. Their selection is comparable to any store I’ve been in. I highly recommend them!!

Da
Review №65

Great people, outstanding customer service and convenient. Absolutely will do business with again and again.Merry Christmas!

Ka
Review №66

Best experience ever at Dubin’s Fine Jewelry! The nicest people and the most beautiful jewelry. Both of my rings were made here and they could not be more perfect. Highly recommend!!!

Wi
Review №67

I have been a customer of Dubin’s Fine Jewelry for over 20 years. Over that time the quality of products I have received has only been surpassed by the service provided. Their attention to detail and level of craftsmanship is superior. And they provide it all with the highest level of customer satisfaction. I highly recommend Dubin’s.

Al
Review №68

What a wonderful family owned business! They do beautiful work and I couldn’t recommend them enough!

Fr
Review №69

Never had a more pleasant experience with a jeweler. No pressure. Just support in a private setting with a very capable father/son jeweler duo.

Al
Review №70

We have been using Dubin’s Jewelry for 27 years! Lenny, Jordan, and the staff are great! We love everything we have bought from them!!!

Mi
Review №71

Reputation and trust are very important to my wife and I when buying jewelry. We visited Dubins and immediately felt welcomed, and were treated with exceptional customer service, which has consistently continued throughout each of our visits thereafter. The family atmosphere really makes you feel comfortable knowing that you wont be swarmed by vultures working on commission. Lenny and Jordan are both very knowledgeable about the industry and are two of the nicest people you will ever meet. Weve encountered many jewelers in the past who can be a bit forceful when trying to make a sale, but we have never experienced that here. I can confidently say that Lenny and Jordan genuinely want to help you find the perfect piece youre looking for, and can even design and create a specialty piece for you. They have a strong reputation within the city of Houston, and youll see why once you visit. I strongly recommend visiting Dubins Fine Jewelry - by far the best jewelers in Houston.

St
Review №72

I have purchased several items from them after having been referred to them by a friend. They have also handled cleanings and insurance claims. Knowledgeable, professional and provide an intimate personable environment as they help you in your search. They know their customers and treat them as family.

Ja
Review №73

Lenny and Jordan are very helpful and have beautiful jewelry in the store. I always have a great experience there. I highly recommend Dubin’s Jewelry!

Tr
Review №74

Friendly staff. Beautiful jewelry. They always treat us so well and work with us in any way they can.

Je
Review №75

A family run business that makes you feel like part of theirs. High level customer service and attention to detail. Highly recommend.

Cl
Review №76

They are simply the best in every category: selection, pricing, and personal customer service!

La
Review №77

Great personalized service offering beautiful pieces of fine jewelry. Multi generation family. Owners Lenny and Jordan Dubin are caring and spend time with you on finding the right piece or custom design. They designed some new pieces using family heirloom diamonds and love it!

Ta
Review №78

This jeweler is in the building where I work. I was pleased with the care that was taken in creating my earrings from another piece of jewelry. I got a great product at a fair price. I would highly recommend Dubins to anyone I know.

Ca
Review №79

Friendliest and most professional family-owned business ever! I couldn’t be happier with my purchases. Their work is impeccable.

M.
Review №80

We have been going to Dubin’s for years and the quality of their work is amazing. They are trustworthy and accommodating. They have beautiful and unique pieces and If they do not have what you are looking for, they will make it.

He
Review №81

Had a great experience getting my class ring resized. They were very polite, answered all of my questions, and were very transparent about the pricing and when the ring would be done.

Al
Review №82

Dubin’s Jewelery is my favorite place to go, when I need gift for my Wife or family members. Jordan is very knowledgeable, attentive and professional. I highly recommend Dubin’s jewelry.Thank you Jordan for helping me chose the right option for Carol.

ba
Review №83

Jordan was very attentive in helping me find the bracelet I was looking for. The bracelet he showed me is beautiful and I am already enjoying wearing it.

Ge
Review №84

Jordan always helps me choose wonderful jewelry and makes it a smooth process. Much appreciated

Je
Review №85

I learned a lot about gems from Jordan, and he helped me pick the perfect ruby engagement ring.

Su
Review №86

I loved doing jewelry business with this very special family owned business. Very helpful, respectful, professional and honest in every way.

vi
Review №87

Amazing job on custom jewelry, great customer service, timely, and overall very pleased with my experiences. I have purchased a Rolex and custom band from Dubin’s Fine Jewelry and both experiences were too notch!

Sa
Review №88

Jordan and Lenny were incredibly helpful in helping me and my fiancé select her engagement ring and our wedding bands. I could not recommend them enough!

Ch
Review №89

I selected Dubin’s after reading reviews online in 2015 after moving to Houston. I have bought several pieces and brought in my great grandmother’s ring to be resized. I have only wonderful things to say! My fiancé and I are currently shopping for wedding bands. Not only does Dubin’s have a great selection, but they will help you select exactly what you’re looking for. My fiancé was looking for a less traditional band and Jordan was able to show him various ideas and styles. He now has a short list to review before we make a final selection. Service is top notch, including the care put in to making sure you’re happy with the pieces and results. This is important to us- we don’t want to be rushed into a choosing something or feel like the person helping us needs to make a sale. We continue to be impressed with the family run business.

Jo
Review №90

Friendly staff and great customer service for local Houston jewelry needs. I always recommend Dublin’s to anyone I know. Thanks Guys!

Ro
Review №91

Got an appraisal there. Jordan was very helpful and quick at getting it done for me! Would definitely go back here!

Br
Review №92

Everyone at Dubin’s truly provides exceptional customer service. They have a great selection to choose from, and a custom engagement ring they made for my wife came out incredible!!

Kr
Review №93

Wonderful people- amazing designs- I wouldn’t buy jewelry anywhere else!

Ja
Review №94

Dubins Fine Jewelry has world class customer service and create remarkable pieces of jewelry exactly how you envisioned it.

Jo
Review №95

Outstanding fine jewelry. Always go out of their way to provide excellent customer service!

Da
Review №96

I recently began working with this jeweler and have found them to be wonderful! The work they do is beautiful!

De
Review №97

The team at Dubins is fantastic. We met on of the owners at the Bridal Extravaganza and of all the vendor there, this contact was the best piece of information we walked away with. We decided to shop with them for my future husbands wedding band. They give personalized service upon our visit and handled everything with the absolute best customer service. After we chose a ring, I received great followup whether it was a phone call or email. They even take the time to remember you and your story. When in need of a special piece of jewelry, we will definitely keep Dubins in mind. Thanks to Jordan and Amanda and the owner (Jordans dad, I believe) for all your help! :-)

Je
Review №98

As always,, great service, beautiful workmanship!

Te
Review №99

Very prompt service with very friendly and knowledgeable staff! I would use them anytime!

Je
Review №100

Excellent service, very friendly staff! We will be coming back!

Information
68 Photos
100 Comments
5 Rating
  • Address:5444 Westheimer Rd #1428, Houston, TX 77056, United States
  • Site:http://dubinsfinejewelry.com/
  • Phone:+1 713-840-0162
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry engraver
  • Jewellery manufacturer
  • Jewelry store
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–4pm
Offerings
  • Repair services:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations