I love their HIIT 60 class! 60 minutes fly by and you get an incredible workout. I know theyll whip me into shape soon!

While I thoroughly enjoyed the workouts, and a few trainers in particular, I cannot speak positively about management and communication.I signed up during the new location “founders” promotion, which I was told would be for a discounted price and would include the heart rate monitor. However I never received the discounted price, was charged the full amount, and had to pay extra for the heart rate monitor. To be honest, the only reason I signed up for a membership was because of the amazing offer they convinced me I was getting.Each time I went to a workout class, I asked if they offered a discounted monthly price for teachers, members of the armed forces, etc. (as most gyms do). I was told there was no such discount every time I asked. Then I found out that a teacher friend of mine had been receiving a significant teacher discount for months. When I mentioned it to the front desk employee, he told me that I could’ve had the discount the entire time.When I decided that the workouts and location were not worth the money I was paying each month, I cancelled my membership. Months later I found out they were still charging my card! After multiple emails and phone calls, I just found another charge on my card for this month.The communication is absolutely horrible! There have been so many errors with billing. And most of the original trainers have left. I would not recommend joining based off of those issues alone. It’s not worth the mess.

If my work schedule permitted me to go to every single one of Kristi’s yoga classes, I would, hands down. She is a FANTASTIC instructor who constructs a perfect flow that allows you to get a hell of a workout while staying focused and centered on the mat. And she gives very clear & precise cues that is ideal for all stages of yoga practice, especially beginners! The gym itself is really cool. It’s a pretty compact structure but it allows you to get in/out efficiently without all the distractions you tend to encounter at bigger gyms. The staff are always welcoming and helpful. I haven’t taken any of the high intensity workout classes yet, but they’re always packed so I can only assume people like them!

This review is coming from the person that doesn’t like working out, but Empower Fitness has made working out enjoyable and challenging at the same time. The HIIT trainers are so helpful and make sure you are doing the workouts correctly. The music is great, which helps you keep motivated during a difficult workout. The spin and yoga classes are amazing too, which helps with the recovery of your body. Definitely recommend this place.

I love this studio! Everyone at Empower is so nice, and it feels like a community. My favorite instructor is Lama, I encourage everyone to take her cycle class. Kaitlyn, the member advisor is also so sweet. Highly recommend Empower!

I love the workouts. The staff is so friendly. It’s very clean.I went in to downgrade my membership and they did not hassle me. I really enjoy this place. Once my travel calms down I will upgrade my membership.The only thing that I would like to see improved upon is the class schedule. I don’t wake up very early and work at night. So, some days I don’t have any class options because there are none during the afternoon.Overall: Great experience. This is one of the best ways to get in shape and have fun doing it!

Everyone at Empower Fitness Lab is welcoming, supportive and motivating. Always a challenging and rewarding experience after every class. You won’t regret coming through these doors!

I love this gym :) I don’t have to think about my workouts and there is so much variety with each class and style of workout that you never have to worry about being bored. Always clean, staff is super friendly and kind, and all of the trainers are great! Best gym I’ve been to in a while.

Great gym! Especially if you want to try something new or learn some workouts. The staff is extremely friendly and they take time in getting to know you personally. Would recommend 5/5

I tried Empower Fitness Lab for the first time and never regret it. The staff at the front desk is sweet and very helpful, she then gave me water, towel and reserved me locker. They also had a bar here where anybody can have coffee and snacks before going home. I like instructor John who is teaching the Yoga class, he is nice and very professional.

I love Empower! Would highly recommend this workout to anyone. The trainers are all so helpful and friendly and the workout is always challenging.

Absolutely love this gym! The instructors are super friendly and helpful! Yoga and HIIT are my favorite classes and I’ve definitely felt stronger since signing up. I look forward to seeing the smiling faces at the front desk and in the classes!

I tried Empower Fitness Lab for the 1st time. The staff is very friendly, knowledgeable and helpful! The facility and equipment are clean, and the workout was great. I would recommend giving this gym try!!

Switched here from Orange Theory and will never go back. Absolutely love it. There is so much variety and the staff is always wonderful.

Absolutely love this place! Went Tuesday August 6th for the first time to the HIT45 class with Madeline returned back the following day to the 8:00 pm class at the Heights location. The location is excellent, very friendly staff, great music, there is lockers on site, showers, a filtered water fountain in addition to excellent vibes and an awesome workout. I decided to purchase a membership and just tried out their hit60 class that included boxing, cardio and strength training. A must try! Come and check them out I promise you won’t be disappointment!

I love that I will never get board here. If I feel like killing it with a HIIT class I can. If I feel like getting into a zen place and a much needed stretch they offer yoga and if I feel like riding I have the choice of several cycle classes. The staff is friendly, the music is good and the workouts fly by due to some of the best trainers I have come across in this big city. Its free your first time, I say go for it.

It’s amazing the trainers there are very helpful and very attentive to each and everyone in their classes. It’s very clean and everyone is super nice. I highly recommend to everyone.

HIIT classes are great- we always do something different each class, so you get a new work out experience every time. Would recommend trying this place out- first class is free!

Power cycle with Lama is the BEST! The facilities are so clean and organized! The faculty Jose, Alex, Derrick and Kaitlyn are EXTREMELY sweet!!

This place is awesome! Ive been going for about a month and a half and feel so much better!

I’ve been attending Empower for a couple of months now.Im really impressed by the staff and instructors. As a busy profesional the work outs are tough and challenging, definitely feels like you’ve been working out for more than an hour sometimes.The yoga classes are at a great pace, excellent instructors.The only downsides to consider is the parking can sometimes be hard, they have a parking lot across the street to park in but at night it can be a bit sketchyAnd the hours are from 5AM-6:45PM, sometimes a later class at 7PM would be nice but if enough people sign up for it.A way better work out for your money here - I promise you that!

Themed cycle classes are great! The staff and trainers are always very accommodating and friendly.

Amazing place with outstanding facilities and instructors! There are multiple formats: HIIT, HIIT-boxing, cycling and yoga and theyre all great ways to change up your current workout routine as they always change up their classes as well. If youre looking for a place that has a great atmosphere, awesome music selection and challenging workouts, look no further!

Friendly staff and instructors and it didnt feel bro-y. Like a lot of gyms feel. My class was mostly female which I appreciated.

Love the all classes here! Yoga with John M and any class with Alicia are the best!

I started practicing yoga in 2016 at bsy with Alicia. Following awkwardyogagirl (IG)from black swan to empower was one of the best decisions I’ve made. I love the Tri concept studio. Hitt Spin and yoga are great supplements to my lifting regiment. Love the staff, instructors and the facility! Second to none.

No issues with the facility, instructors, classes, or the workout, they are all nice and worth the price I paid, my issues lie solely with the messaging from management that has led to multiple billing errors on my account, increased fees, and wasted time on the phone fixing their mess. I signed up for the unlimited classes founders pricing in December of 2017 (the year of Harvey) under the promise the gym would be fully open sometime in January (which I knew was a stretch). While waiting for the gym to finally opene sometime in March or April (they will blame and did blame the delay on Harvey multiple times) my account was wrongly billed twice for monthly membership payments at a gym that was not even open yet. After waisting time on the phone these payments were refunded. Fast forward a year later, they then started charging for boxing glove rentals when it was represented at the time I signed up for the founders membership that free boxing glove rentals were a benefit of my membership level. Fast forward to now, my wife and I are moving to Washington DC next month and planned on canceling my membership prior to my bill pulling on January 20, we had a child January 11 and delayed canceling until the 23rd. I just got billed again for my February bill. I know it is in their right to bill for this month as it was within 30 days of me canceling my membership, however, when I drove to the studio on the 23rd and explained my situation to the representative, she informed me that because I was moving out of state and only missed the cutoff by three days that I would not get billed in February. At the end of the day while their studio might be better than OTF (in my opinion), their practices and messaging have made me regret leaving OTF as at least I knew what I was getting there would be consistent and not a mess like at Empower that wasted my time outside of the gym. Hope they fix this so others do not waste their time on something that is supposed to be a service based industry.I would like to note that prior to posting this I called the studio and no one answered and I did not want to waste anymore of my time.

The most difficult but also the most fun spin class Ive ever taken! Alicia has great energy, I would definitely recommend this class!

If I could give them 0 Stars I would. I lost my class pass pointsGive me a break!! If someone is coming to your gym we know how to use gym equipment. I will never recommend this place to anyone.

Good coaches and classes but horrible management.

Wonderful staff, instructors and workout! Love this place!!

Great trainers!!! Tough work outs! Love it!

Great tri-concept studio