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Juans Chassis & Alignment
597 E Crosstimbers St, Houston, TX 77022, United States
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Juans Chassis & Alignment

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Ch
Review №1

We took my 2011 Toyota Camry in the service was completed, a month later the same problem started again I took it back they fixed the problem the parts that they installed were not good, he actually charged me an additional $24.00 to get better parts in which was not my problem. I want go back the service is not good and they use cheap parts

Lu
Review №2

We have taken all of our vehicles there for a few years and they perform excellent Work!

Jo
Review №3

I want to align my 1970 C10 pick up. Front desk stated their tech did not know and was slow learning. I told, its a different ttuck and suspensión was different. Its not like every other newer truck.I could not understand the response, my suspensión was just like same suspension components like the new trucks. Come on. New management also marked up the alignment price.Took my business to Nline on Ella they treat customer right and are very knowledgeable.

I
Review №4

I dont know now but I went 5 years ago and that gave a good price and work was awesome..

Jo
Review №5

Great job, excellent work experience and honesty

No
Review №6

I have spent about 2k here.. They seemed very honest at first. But I noticed that my problems are never really fixed, they only half fix it.. Mr.juan told me I needed to replace the timing chain on my vehicle.. I had just spent 900+ the week before on repairs and had to bring it back in cause it wasnt driving well. He said the timing chain repair would be 3k ??! Like what.. I may as well buy a new engine.. I went and got a second and third opinion and it turns out the motor wasnt getting enought strength. Changed the spark plugs, coils, cables, and throttle body. A total of about 1k with labor.. Still alot but if I had belived them I would have spent 2k for no reason and still have problems with the car. Also last time I brpught it in (they kept it for days) i left a 32 inch tv in the back. Im a returning customer so im thinking its okay... Well it was stolen and the guy got mad at me like it was my fault. I should be able to leave things in my car without worrying about yall stealing things. Anyways like i said. You bring in your car but they never really fix the issues. Always get a second and third opinion... Because 3k for a fix that had nothing to do with the actual problem is ridiculous.

Ro
Review №7

Knowledgeable employees excellent service and had all the right parts

E
Review №8

Went in for an alignment, came out wanting to go back to give them more business. From what I seen they buy quality parts and have great tools to install them properly! They do way more the chassis work and alignment. I also met Juan for a bit and over heard him talking to another customer the man really knows his stuff! A+ job!

Mi
Review №9

Dont really know how to explain this, u was looking for someone to fix my car, but I couldnt talk to them, Im not smart enough to speak Spanish, and they spoke no English...gee I know that sounds bad but it the truth

an
Review №10

I took my car for AC repair they had to replace the compressor. They actually did a good job on it. Took a couple of days they had to order the part communication was good. Mr. Juan was the one that helped me he was very nice. It was kind of pricey but replacing a compressor is expensive. I was satisfied with the services.

Ra
Review №11

They are very good at there jobs they know what there are doing

KE
Review №12

Great prices good service. Juan and his team will take care of most of your problems. Honest people you can trust

Ca
Review №13

Ive taken my vehicle there several times and every time Ive had great service and havent had to return for the same issue. The are more than just alignment & chassis. They could be your one stop mechanics as well.Highly recommended

Jo
Review №14

Very professional and really good work

ja
Review №15

Had ball joints replacement very satisfied with the work

La
Review №16

Great Friendly Owner n good mechanic

Fe
Review №17

Satisfied Everytime with the service I always recommend friends to go there they are also satisfied with the service they provide 💯💯💯💯💯💯💯💯

ch
Review №18

Great and fast service good prices

Ru
Review №19

This is the only place I go to get work done on my car. They get the job done right and the price is fair, highly recommend.

Ka
Review №20

Good work,decent prices, usually done in a timely manner. Been going for years.

Mi
Review №21

The two guy in the Front desk have a bad attitudeAct like they are vocieless

Br
Review №22

I called to just ask about an alignment at 1:02 and the man told me that it was late and he couldn’t do it! I see all these comments about fast service, and able to squeeze people in and I couldn’t even get help over the phone!

Gr
Review №23

Excellent service, they replaced my suspension and rear beam axle within the span of a day.

Al
Review №24

Excellent services and very friendly staff

bi
Review №25

Not that friendly, made my truck ride bad when i ask there was a problem with my tires

He
Review №26

Went in to get alignment for my truck on short notice, they where able to squeeze me in to Their busy schedule I was in and out within hour!!! Also amazing price!!!

Th
Review №27

Went there in April to get an alignment done. Went at 9 in the morning. They told me to come back around 12 and they would have time them to take care of my truck. Went back at 12 and were still not done. I waited 4 hours there for them to finish the cars that were already there, plus the people that were also waiting with me, and then finally they got to me.Fast forward to now the end of July, I went back because they say everyone gets warranty of 6 months on an alignment. So I went right when they opened and I dropped off my vehicle and called an Uber to drop me off at home. They told me it would be ready at 12. I called a couple minutes before 12 and asked if my truck was ready. They told me it wasnt, that now it would be ready at 2. I called at 3...I gave them an extra hour. And they still didnt have my truck ready. The kid receptionist said that they still hadnt finished with the cars they had over the weekend, and that people were there waiting for their cars, and then they would get to mine. I told this kid that my truck had been there since the morning, and all those other people waiting should be after me. That he was just making me wait longer and I needed my truck to go to school. This kid said that I was being impatient and not waiting, that they had let some guy get off early because it was his bday, and Juan and some other guy were the only ones left working. And they were behind.I understand this, but how was this my problem? I had left my truck since the place opened. After that the guy said that if I wanted a refund he would give me my money back and so I had to call another Uber to drive me here and collect my refund.Never coming back here again! These guys take forever and then call you impatient when you call at the time they tell you it will be ready.

Ch
Review №28

Very good work well respected man

Ma
Review №29

Great work at a fair price!

Ju
Review №30

Great people and good prices.

Ty
Review №31

Did a good job aligning my car

Am
Review №32

They get the job done fast

De
Review №33

Because they are honest about there work and they make your truck run like new

je
Review №34

Great service, very reasonable hourly rate.

Da
Review №35

They did an alignment for a good price and on short notice.

Ru
Review №36

Juans himself attends and up to now have taken 5 trucks and havent had a problem good qork

La
Review №37

Good

Vi
Review №38

Great customer service

Ta
Review №39

This is a game room gotta know someone to play

Ma
Review №40

Very friendly folks, but you have to get there at 8am sharp unless your want a 3-4 hour wait, and even then it will be an hour wait. But you cant beat the price!

Li
Review №41

Website schedules appts that the business does not honor and the guy says that they close at 6 pm.

Vi
Review №42

They suck I went twice to get an alignment and the receptionist acted as if she didnt want me to spend my money there both times she told me to wait and give her my info so she can call back to come in because there was a wait she never did either time then I drove there and she tells me oh well you are supposed to call us well if thats the case why did she need my freaking phone number if you didnt plan on calling to provide me service bottom line thats unacceptable Im trying to spend money with your company but I guess my money isnt good enough or something and I wont ever recommend them to anyone I know just because of a rude slightly incompetent receptionist

jo
Review №43

Best Alignment shop around...

Ar
Review №44

Professional

At
Review №45

Good

Ar
Review №46

Very responsible excellent

Jo
Review №47

Very good service from the owner and the workers

Ed
Review №48

Good service and friendly and guaranteeing everything worked

Vi
Review №49

Very well

He
Review №50

Good staff

Information
2 Photos
50 Comments
4.3 Rating
  • Address:597 E Crosstimbers St, Houston, TX 77022, United States
  • Site:http://juanschassis.com/
  • Phone:+1 713-691-7795
Categories
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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