Very nice spacious setup, clean waiting area. They also store RVs!! The owner was in and very accommodating. Also found out they will do a complete remodel of an RV. Im excited.

John in the Parts department worked with my brother to make sure he got the right mirror for his RV which had fallen off during a road trip. He was extremely knowledgeable and went out of his way to help. THANK YOU JOHN!!!!!

I dealt with Richard Ried and he was the most patient and worked with me with no hesitation to help as soon as possible..He never once said no..This is definitely five star quality treatment!!

GREAT customer service. Called to update me on coach. Friendly and genuine concern to get it fixed right - the first time. Very pleased and would like to use them again. Thor Super C - damage to plastic cargo holds due to blow out. UPDATE They are a bit more detailed than most shops and seem to prefer to get it right THE FIRST TIME. Very pleased with their diligent efforts and the final repair too.

They were very helpful, stayed open a little late for me. They also had a lot of inventory for RV parts, which we know are sometimes hard to find. So I will for sure be going back and would definitely recommend it to anyone else. I love at there website or call to verify if they have you part. The lady that answered said the computer said she had 8 in stock but ask me if I minded holding and went and physically put her hand on it before I drove there. I thought that was awesome!! She went out of the way for me, not knowing me at all. It was great. Good business practices!

Been using this place to take motorhome for repair. It is a little slow now but have used them for multiple issues.

Very accommodating to us as full-time RVers. Went above and beyond to diagnose a battery/electrical gremlin, and address multiple issues in our RV. Professional work with integrity. Would give them 5 stars except no one in the company wears masks for Covid.

Today, I had a great experience dropping my RV off at the shop. RV Masters In Houston. It’s a blessing to see kind people with good character. I walked just before they started the shift 8 a.m. and they were praying to start the day. I know, that something was different with this group on the phone. John the part man, e-mail information after hours and call back the next day. ( going the extra mile) Now I must say “ I am NOT use to having service like this !” I purchased my RV at Holiday World with 3 years extended contract. I told my wife maybe I will keep the RV. Proverbs 28:6 Better is a poor man who walks in his integrity than a RICH man who is crooked in his way. Lloyd Brown

Great place to go when you need professional help for your RV. Checkin was effortless and covered everything that needed addressing. Not worried that unnecessary work will be required like at some other places. John and Steve are true professionals.

Had a tail swing accident with our brand new RV. RV Masters made it look good as new.

Parts guy is a Rock Star. Always helpful, offers options and he actually listens. Very highly recommended.

If they dont have it... They wont stop till they find it! THANK YOU guys!

RV Masters Inc. has our loyalty! When we first brought Grandmas RV in 2 years ago for repairs and upgrades, we were very pleased with their services. But last year, we needed a major rebuild of the overhead sleeping cabin due to a water leak, and that was going to be a major investment. The service advisor told us the cost would be worth it to give us another 10-years in the RV, so we went ahead with the renovations. However, we recently noticed that another leak reappeared in the same exact area, so when we brought the RV back for an inspection, the service manager, Steve, told us there was a breach in the new construction, and that the entire cab had to rebuilt yet again. Before we could even ask, Steve told us not to worry about the overhaul, and that it would be fixed again without any additional costs. Now, that is a company that stands by its product! I talked with the owners, Kelley and Gloria, and they reiterated to me that excellent customer service and integrity are the keys to their success. They told me that their goal is to provide quality service, and they want to make sure every customer is happy when they leave the building. That is service with a smile! We will be taking our RV into RV Masters Inc., and nowhere else, because you just dont get that kind of respect and customer service in this day and age. They treat you like family. What a breath of fresh air!

Finally found a place to work on my fifth wheel that did a great job and I feel very satisfied with their excellent service!

Great business, friendly people, quality service :)

Very knowledgeable and forthright about the length of time for repairs. They work with your insurance so you dont have to.

PROS: On time, follows up as they promise, quality repairs.CONS: You have to own an RV dealership to afford their sky high prices.

Lots of info. Havent had service yet but got lots of information

We were passing through Houston and needed our engine AC fixed in our Winnebago Adventurer. RV Masters worked us in and made the repairs, and stood behind their work. VERY professional staff, highly recommend them.

Showed up on Friday morning 8:00 am to see if they could get me in to diagnose and fix a water pump problem. He said we’ll get you in but I can’t guarantee it’ll happen this morning. I was back on the road with a new water pump by 10:30 am. Price was not much more than the pump alone would have cost me. Great premises, safe location, and really great people! You would have a hard time finding a better place!

Great guys!! Super helpful and professional!!

Nice people

We are from North Carolina, had brake problems in Houston. Called several companies they were telling us 2 to 4 weeks service backlog. Called RV Masters. Had a complete brake job in less than 24 hours, they are truly a 5 star company in our book. Staff very accomadating, friendly folks.

Very nice and pleasant. Awesome job, wil definately go back

In this day and age of RV Dealers telling you You didnt buy it from me... RF Masters is a breath of fresh air. They do great work with great prices, they stand behind their work, and will always to the right thing. Thank goodness for RV Masters.They might not be the closest or most convenient from you but they are definitely worth the drive.

Great customer service. They can get anything you need but they dont keep alot of inventory to sell to the walk in customer. So along with the cost of your item youll have to pay for shipping cost.

I gived them A call asking for them to fix for me my Truck, they said Of course we can help you, and I asked if they can help me on the same day, and the answer was yes and we can give you A Coat on the same day.When I arrived with my big truck, he said its need 7 to 10 business days to give me a coat and we are very busy.Be careful we dealing with them.

Awesome place, from the first call to the last John was absolutely above and beyond helpful. I brought a painted toy hauler in for repairs, sadly due to insurance it wasnt able to be repaired, but I have no doubt the repairs here wouldve been better then new. I dealt with John and he answered every question thoroughly and kept me updated on everything. The facilities are also top notch, I was able to take a brief tour and they had some awesome stuff going on with some big time companies as well many units from all calibers being worked on. If I ever need RV service in the future without a doubt Ill be bringing it here.

Ok

John in parts is very helpful & nice. Thank you for your help/expertise John.

We took our travel trailer in for some maintenance and an AC leak. After performing a free total unit evaluation and check they fixed the AC problem in 2 days and said everything else looked really good. We were expecting a humongous bill with a million things that they found to be wrong but to our surprise this place was completely honest and extremely affordable! We really appreciated there honest recommendations and customer service. We are so glad to have finally found our new go to service provider for all things travel trailer and RV. Superb service, yall! Thank you!

I found RV masters online after having an issue with one of our slide outs. A very inaccessible chain actuator had broke and would need to be replaced. We were traveling in Texas at the time and were headed toward NewOrleans. After arriving early to diagnose the problem and order parts, we returned to complete the fix once the parts arrived. Unfortunately the manufacturer sent the wrong chain, even though Tim sent a picture of the model No. for the mechanism. Although this was very disappointing, RV masters had spent several hours getting access to the chain and figuring out a plan for replacement before discovering the wrong chain had been sent. They did not charge me for this time spent and continued to deal with the manufacturer to get the right part ordered. Our travel plans did not allow us to stay, and they had it sent to a UPS location on our route (Cincinnati OH) so that we had the part with us. We will likely have to get it repaired elsewhere due to our travel route, but if we could return to the New Orleans area I would be very comfortable with the repairs being completed here. Tim and the Staff were very accommodating, professional and Innovative.

We had a complete brake job done by RV Masters (Houston) on our motor home. 45 minutes after heading back home to Louisiana the rear axle failed. Turns out the bolts that secure the left axle shaft were never tightened down allowing the axle shaft to move and eventually failed. RV Masters assumed full responsibility and promised to make it right. They paid for the tow back to their shop and after waiting for parts they made good on their promise.

We have had multiple items repaired on our coach by RV Masters over the past few years. Each time we have been met by friendly, professional people who have given us great advice and then promptly performed the repairs when needed. This is not your mom-and-pop shop repair (although theyve got that small-town feel), each time we have gotten high-quality like new repairs. None of that strange ...well, we dont have the right part but if we add a screw here itll look close enough stuff. No, this is the real deal. Theyve taken the time to explain what was done, and why it was done, every time.We actually drive almost 40 miles, past quite a few other places that advertise RV repairs, to get our coach into RV Masters. Its worth it. Its not cheap - if you want cheap go somewhere else and take your chances. But if you want it done right, then this is where you go.

Best RV repair in city of Houston, Texas outstanding warranty and other service. Quality work they check every inch of the vehicle and tell you what is wrong and what needs to be repaired. Highly recommend them

Price is high, but you get what you pay for.Ive known the owner for many years and he is honest and helpful.Try to come in from the south to make a left into the parking lot, right after the pawn shop...look for their sign.

I brought our travel trailer in to have some damage repaired. The staff were very friendly and contacted us weekly to give us updates. We required a special order part that took a while to get delivered, but once it arrived the repair work was performed in a timely fashion. I thought the price of repairs was reasonable. I hope I do not require their repair services again, but I will certainly be using them for all of my future service needs..

Over priced on their service in addition they rejected to my mail I will not go second time

Major repairs and updates were completed in a timely fashion with updates to its completion. Very professional with quality workmanship.

I would NEVER us this place for repairs. They give you a completion date, doesnt happen. I am understanding of a few days, but they are not reasonable about the completion time frame. They gave us a completion date, then ordered part. Part came in, then we are pushed back into their que. There are a lot of other choices in the Houston area, that you should consider before them.

Words are insufficient to express how well we were served at RV Masters. We were stuck and needed emergency service. Right from AJ and Jon at the desk to all the techs especially Steve all were very courteous and knew exactly what they were talking about. We were in and out in less than 1 1/2 days.They were fast, thorough, and saved us money over what we could have spent.

I originally gave them 1 star because they did not provide me with service higher than that level. I previously wrote a much more detailed review, pointing out the mistakes they made and things they did not initially do that they charged me for. I have revised my review because someone from RV Masters contacted me and told me to remove my negative statements or they would sue me . Since they made that threat I have since removed the detailed report of the mistakes they made and gave them an extra star for following up with a phone call. Update 10.22 2018 they called me again asking me to take down this review and once again threatened me. I have given them an additional star for the extra phone call. Update 12/27/2019 They sent me a Christmas Card and $100.00 coupon that I can use towards my next visit. No extra stars awarded.

I brought my class A MH here to analyze and repair a malfunctioning dash AC system and other needed repairs.I worked mainly with customer service rep Mr. Steve Bannon and I commend RV Masters for hiring such a professional! In spite of a very busy schedule, RV Masters was able to finish my job in what I consider to be a reasonable time. My thanks to all of the employees at RV Masters for their assistance.I highly recommend RV Masters, Houston.

My husband Stephen brought our motorhome into RV masters for major repairs. Stephen bought the motorhome from some folks who had let it sit up for two years with no maintenance. A lot of things had to be done. RV masters placed a team of people on the job with each one having specific talents. The end result was amazing. They brought our girl back to life and we are enjoying it ever since. We want to commend Steve Baron and RV masters for such a great job. Steve orchestrated the whole experience for us and then directed the team to make sure everything went well. Steve Baron is the guy you want to know if you have an RV. In fact our parents, our friends, and people we meet in campgrounds from other cities are all taking their RV’s there. You can’t beat these guys on work or price for such high quality work. A pleasure to deal with.

The staff and owner of RV Masters were courteous and professional throughout my post accident estimate process! This started Day 1 (May 20, 2019) when Brandon stayed well past normal closing time to allow me to get my motorhome towed and secured inside their facility since our during the accident we lost our windshield. Steven did a great job working with the insurance company to assess the damage to motorhome and allow them to make a thorough evaluation as to whether the motorhome could be economically fixed or written off as a total loss. Unfortunately my motorhome was deemed a total loss by our insurer. Even though RV Masters did not ultimately get to perform the work they still treated me as a valued customer and asked if there was anything else they could do while I was retrieving my personal belongings from the motorhome. Thank you!

When they didnt have what I needed they sent me to who did. Awesome help with my AC fix plus I got the free parts manual THANKS YALL ILL BE BACK knock on wood

Excellent company!

Slider malfunction. We were traveling from Vermont to Arizona when our slider wouldnt go out. Called and left message. Kelly called me back, we got in very quickly, problem fixed and back on road within an hour. Thank you God for taking care of us and bringing us the expertise we needed😉 We definitely recommend!!!

Professional, courteous staff. Work was done on my Class A motor home with the promised time-frame. Did not try to up-charge. Highly recommended.

Took our Country Coach Allure 470 in to have the engine ECM reprogrammed. We headed back home (220 miles away) and what a difference!!! Gained 1.6mpg and alot of new power. Really noticed itgoing up hills. on the flat runs had to use cruise control or I would notice I was doing overt 80mph. Having to relearn how to drive this beast now.

These guys took us in on our way to Florida from California . They were booked 2 weeks ahead and made room to fix our Alternator on our Winnebago journey. They ordered the part from a local dealer and installed in about 3 hours which was great for us. We went to a Dave and busters for that time and came back to find out we had a few suprises! They fixed our back window ( which fell out while driving)And fixed our 7 pin connector on our tow dolly!!! We are blessed to have crossed paths with Steve and RV Masters. Thank you guys!!!!!! On to Key West!!!

Words cannot express the high level of service, the quality of the job, the attention to detail and the A1 communication during the entire time they were working on my vehicle. RV Masters are A1.

Great professional staff. RV wash is subcontracted, will not get it again.

No parts and no parts person

Employees were very nice,Im looking for a class C rv.I stopped there and they were very nice,they dont sell rvs but were very nice gave me ideas.Thanks✔

Terrible experience ; Had a blowout on the left rear of my class B camper . The tire damaged the city water hook up located directly behind the left rear wheel . Took it to RV Masters and after a week they called and said that there was terrible damage to the system and the drain valves were missing .. They stated it would be $700+ to repair the damage . At first I told them to go ahead but then started thinking about the drain valve thing .. My drain valve is located on the opposite side of the van next to the water tank . Smelling a huge rat I called and told them not to do the repair . When I picked it up the charge was $135.52 for a 1 hour estimate .. WOW ... The Porsche and BMW dealers labor rates are not that high .. Paid it and took the van to my regular service place in another town .. They repaired it the same day did a quality job and the total including parts and tax came to $117.45 ..Beware of these guys ! ! Read all of their reviews .. I think some of their glowing reviews are written by them ..Jessie James at least used a mask and gun,, these people use a repair order and wrench to accomplish the same thing .. My advice,, GO ELSEWHERE ! ! ! ! ! Ron Reed

Good work isnt cheap and cheap work is not good. These guys are professional straight shooters that deliver on their word.

Nice setup

Very good staff

Parts and supplies for motor home

Way OVER priced on their service

Called about service.

Recently had in shop for rear camera repair. Now the entire Camera system, left, right and rear did not work when I drove it home from shop. RV Masters advised me they would not send out a technician, and i would have to take the RV back to the shop & and drop off. I just had it there for 3 weeks.