I like to get in and out quick today was pretty good despite there was a lot of people. I love bayway Lincoln....

I would love to say Thank You to Bayway Lincoln for being responsible for having hired Shane Donaldson for your Service Manager. I don’t know how he handles the hundreds of calls from all of us old drivers out here but he goes the extra miles (and has for years) to see that our problems are handled under his care. I’m on my 4th car from Bayway thanks to him. It’s called caring for your customers.

Shane is the best person, you have in Automotive Department, always honest and polite.

Great service very professional

Customer service is amazing. Take both Lincolns there for service.

Service department left a lot to be desired. They treated me rudely. They sent me home and said there was nothing wrong with my car. I was very hesitant to leave. I AM 71 YEARS old. AND of course the car did not make it home. I asked if they could loan me a car and they told me only people with Lincolns can get a loaner car......WELL, thanks for nothing....i have been doing business with Shane in the service department for more than 15 +years and the behavior was unacceptable. I have two more years on my extended warranty and I totally expect to go to a different dealer. Thanks but no thanks for the unkind service. SANDRA FERRANTI

Eddie L. took great care of me! He even gave me useful advice on a separate real life issue! Whomever serviced my car, great job! Detailers, great job! Thanks Anyway Lincoln

It was easy, called ahead for appointment, got loaner set up, drove up, dropped off and in my loaner in less that 20 minutes. Done. My advisor was Mr. Eddie, and as usual he was beyond helpful and amazing. I will always recommend them. Great job guys.

My go place for services for my beautiful 2016 MKZ LINCOLN.

Truck was dirty. I think while in service yall could have cleaned the truck. I know Cadillac alway took care of my vehicles when brought them in for service. This is the first Lincoln Ive purchased. My opinion. Thanks

Bought my lease car. Wish I had bought it from the start instead of lease. Nice but painful transition. Like my MKC and all the features.

Excelente customer service.

Always good service, this is our 2nd MKX purchased here and the people are the reason we return. Excellent dealership.Shane Donaldson is the best!

My experience has been long standingwith Bayway Dealership for years. Service Center, staffing is exceptional.

Best Lincoln dealership in the City. Joe and Shane in the Service Department provide World Class service. Their have the business of Sterling Luxury Transport.

I love the friendly, professional service at Bayway.

Wonderful service, couldnt be happier.

Excellent work, very professional Carl at Lincoln on gulf freeway his performance was great, very attentive he was very prompt, very very satisfied

Stopped in for an oil change and a state inspection. Short wait since I did not make an appointment.

Great people even better cars

Mr Shane is the best!!!

Didnt do as I was told they would

Horrible customer service

Scam Artist

Went in Monday for an oil change and nitro fill for my tires no service advisor ever came out to me got a number from the desk area. The number rang and no one answered and you couldnt leave a message

Very bad service